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Connells

4.7/5, 1828 Reviews
96% Recommended

81% letting valuation accuracy

78% letting fee satisfaction

Contact Us
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting81%78.00%£300£5,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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280652571573728916852119266
Address

Connells
45 MarlowesHemel Hempstead, Hertfordshire
HP1 1LD
01442 216633

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 18:30
  2. 08:30 - 18:30
  3. 08:30 - 18:30
  4. 08:30 - 18:30
  5. 08:30 - 18:30
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Connells Branches (View All 160)
I have had the pleasure of ...

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4 Star Review

By : 'Oliver'
Branch : Coventry, 38 New Union Street
Services : 1
Would you recommend ? : Yes
Postcode : CV1

1 Dec 2025
People found this helpful

I have had the pleasure of dealing with Connells in Coventry both letting and sales. In particular Megan Woodhouse has been my main point of contact: she has been unfailingly prompt, responsive and informative. I am confident that the current sales will be swiftly wrapped up, thanks to Megan’s ... Read Full Review

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exceptional mortgage ...

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5 Star Review

By : 'Samanta'
Branch : Basingstoke, 1 Wote Street
Services : 4
Would you recommend ? : Yes
Postcode : RG21

29 Nov 2025
People found this helpful

Alicia has been absolutely brilliant as our mortgage advisor. From the very beginning, she kept us consistently informed and updated throughout the entire process — even though things are still ongoing, she has already gone above and beyond us. Her communication has been incredibly smooth, clear, ... Read Full Review

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The Worst Experience Ever – ...

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1 Star Review

By : 'Ahmed'
Branch : Bletchley, 188 Queensway
Services : Sales( As a Buyer )
Sold price : £400000
Would you recommend ? : No
Postcode : MK9

7 Nov 2025
People found this helpful

The Worst Experience Ever – Stay Away from Connells! This has been by far the worst experience I’ve ever had with any company. Connells has absolutely no management or proper customer service. They asked money in advance, and when I requested a refund, I was completely ignored nearly three ... Read Full Review


Comments on Agent Fees

Waiting for refund since 3 months

Comments (0)Was this helpful?:
GREAT SERVICE ...

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5 Star Review

By : 'ABIGAIL'
Branch : Walsall, 57-59 Bridge Street
Services : 4
Sold price : £197000
Would you recommend ? : Yes
Postcode : WV12

27 Oct 2025
People found this helpful

I had an outstanding experience working with Neelam Sharma from Connells. From the very beginning, Neelam was professional, approachable, and incredibly knowledgeable about the mortgage process. She took the time to understand my needs and circumstances, and guided me through every step with ... Read Full Review

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AWESOME SERVICE ...

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5 Star Review
UserName

By : 'FRANCIS'
Branch : Walsall, 57-59 Bridge Street
Services : Sales( As a Buyer )
Sold price : £197000
Would you recommend ? : Yes
Postcode : WV12

27 Oct 2025
People found this helpful0

I had such a great experience working with Neelam Sharma at Connells! From start to finish, she was friendly, professional, and always happy to help. Neelam made the whole mortgage process feel so much less stressful — she explained everything clearly, answered all my questions, and kept me updated ... Read Full Review

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Exceptional Service from ...

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5 Star Review
UserName

By : 'vinay'
Branch : Stevenage Hertfordshire, 8 Market Place
Services : Letting( As a Owner )
Would you recommend ? : No

17 Oct 2025
People found this helpful0

Exceptional Service from Chloe Longhurst I’ve had a fantastic experience working with Chloe Longhurst. From start to finish, she was professional, friendly, and incredibly helpful. Chloe went above and beyond to make the whole letting process smooth and stressfree. She communicated clearly, ... Read Full Review

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Approachable and Incredibly ...

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5 Star Review

By : 'Damian'
Branch : Cannock, 10-12 Wolverhampton Road
Services : 2
Sold price : £950
Would you recommend ? : Yes
Postcode : WS12

26 Sept 2025
People found this helpful

I had a genuinely pleasant experience working with Hannah from Connells. She was professional, approachable, and incredibly helpful throughout the entire process. Her communication was clear and timely, and she made what could have been a stressful situation feel smooth and wellmanaged. Hannah’s ... Read Full Review

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Brilliant, thank you so ...

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5 Star Review

By : 'DANIEL'
Branch : Kingswood, 1 Regent Street
Services : 3
Would you recommend ? : Yes
Postcode : BS15

9 Sept 2025
People found this helpful

I first rang up the store and asked a valuation on my property several months ago due to a divorce, I spoke to a gentleman called Leigh Williams, who was very helpful chap and then came over to the house and talked me through what options I had. This was a very difficult period and it was ... Read Full Review

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Extremely pleased with the ...

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5 Star Review

By : 'Paul'
Branch : Hereford, 23 king street
Services : 3
Sold price : £192500000
Would you recommend ? : Yes
Postcode : HR4

2 Sept 2025
People found this helpful

Extremely pleased with the service I received. Switched to Connells as they are rated one of the best locally in terms of sales when another local estate agents didn't contact me an age and viewings had dried up. It was time to and I made the right decision moving to Connells. This was November ... Read Full Review

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Would highly recommend ...

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5 Star Review

By : 'BRENDA'
Branch : Witney, 13 Corn Street
Services : 3
Would you recommend ? : Yes
Postcode : OX28

28 Aug 2025
People found this helpful

Would highly recommend Connells Witney. Daniel was super efficient getting my property to market. Kyle and Jamie worked so hard finding me my home and organising views and an open day's. Its people that build a reputation Kyle and Jamie are an asset to you Daniel. Professional and hard working. ... Read Full Review

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Would highly recommend ...

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5 Star Review

By : 'BRENDA'
Branch : Witney, 13 Corn Street
Services : 3
Would you recommend ? : Yes
Postcode : OX28

28 Aug 2025
People found this helpful

Would highly recommend Connells Witney. Daniel was super efficient getting my property to market. Kyle and Jamie worked so hard finding me my home and organising views and an open day's. Its people that build a reputation Kyle and Jamie are an asset to you Daniel. Professional and hard working. ... Read Full Review

Comments (0)Was this helpful?:
Would highly recommend ...

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5 Star Review

By : 'BRENDA'
Branch : Witney, 13 Corn Street
Services : 3
Would you recommend ? : Yes
Postcode : OX28

28 Aug 2025
People found this helpful

Would highly recommend Connells Witney. Daniel was super efficient getting my property to market. Kyle and Jamie worked so hard finding me my home and organising views and an open day's. Its people that build a reputation Kyle and Jamie are an asset to you Daniel. Professional and hard working. ... Read Full Review

Comments (0)Was this helpful?:
Would highly recommend ...

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5 Star Review

By : 'BRENDA'
Branch : Witney, 13 Corn Street
Services : 3
Would you recommend ? : Yes
Postcode : OX28

28 Aug 2025
People found this helpful

Would highly recommend Connells Witney. Daniel was super efficient getting my property to market. Kyle and Jamie worked so hard finding me my home and organising views and an open day's. Its people that build a reputation Kyle and Jamie are an asset to you Daniel. Professional and hard working. ... Read Full Review

Comments (0)Was this helpful?:
Poor ...

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2 Star Review

By : 'Brock'
Branch : Torquay, 115 Union Street
Services : 17
Would you recommend ? : No
Postcode : TQ4

20 Aug 2025
People found this helpful

I was with an independent letting company 10 years and was reasonably happy with the service, then, out of the blue, I got an email telling me they had sold the company to Connells. Having checked the Connells website, I saw that their monthly management charge was 7% higher than I was currently ... Read Full Review

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customer ...

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5 Star Review

By : 'Amita'
Branch : Aylesbury, 2 Temple Street
Services : 4
Sold price : £290000
Would you recommend ? : Yes
Postcode : HP19

15 Aug 2025
People found this helpful

I would rate Connells a full 5 stars their outstanding customer service—especially thanks to Liam. He's a young professional with impressive ethics, a sharp mind, and an admirable work ethic. Liam took the time to drive me to several properties of interest, navigating every road with ease and ... Read Full Review

Comments (0)Was this helpful?:
Very quick leasehold sale ...

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5 Star Review
UserName

By : 'Connells'
Branch : Leagrave, 185 Marsh Road
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : LU4

6 Aug 2025
People found this helpful0

I recently sold my leasehold flat with Connells, I was filled with trepadation as leasehold properties can be very slow and complicated, well mine with the help of Connells went went through very smoothly and more importantly very quickly, from the buyers offer to completion was just 10 weeks ... Read Full Review

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Dan , Hayden and team, You ...

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5 Star Review

By : 'Karuna'
Branch : Eastleigh Hampshire, 19 Market Street
Services : 3
Would you recommend ? : Yes
Postcode : SO50

2 Aug 2025
People found this helpful

Dan , Hayden and team, You all have been amazing throughout the process of selling my flat. A BIG THANK ... Read Full Review

Comments (0)Was this helpful?:
Fantastic and friendly ...

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5 Star Review
UserName

By : 'CSO'
Branch : Wolverhampton, 81-83 Darlington Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WV10

2 Aug 2025
People found this helpful0

Fantastic and friendly service, quick and helpful responses. Do ... Read Full Review

Comments (0)Was this helpful?:
Do NOT trust these people ...

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1 Star Review

By : 'Omar'
Branch : Abingdon Oxfordshire, 11 High Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : OX14

14 Jul 2025
People found this helpful3

Do NOT trust these people BBC News 14.07.25 Dubious sales tactics at two leading estate agencies uncovered Julie Gallagher sold her house through Connells' Abingdon office, where Panorama went undercover Lucy Vallance and Sarah Bell Julie Gallagher believes her home was sold at a lower price ... Read Full Review

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Was pestered for over a year ...

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1 Star Review

By : 'They'
Branch : Oxford, 1\\\/2 Bank Court Chambers, 60 Between Towns Road
Services : 8
Would you recommend ? : No
Postcode : OX33

3 Jul 2025
People found this helpful

Was pestered over a year and a half even though I told them to be taken off their books. Very annoying. I wouldn’t use them as they don’t listen to ... Read Full Review

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1 - 20 of 1828 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 12/14/2016, 7:18:27 AM by allAgents

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