The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
2.3/5, 3 Reviews
67% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
Report generated on (11 August 2025 @ 14:21:49)
![]() john on 29th Nov 2018 5 Star Review I have lived in the property for 11 years and Complete consistently deliver excellent service. The building is kept meticulously clean primarily by Gaynor and when there is a problem, from television reception to lift faults, the issues are resolved quickly
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![]() Tia on 3rd Jul 2018 1 Star Review Extremely, extremely disappointing experience of trying to let a property with them. Zero professionalism! Out of the 6 years in which I have been renting homes,this is the most unreliable agency I've seen!!! They made the last month an absolute hell for us!!! So I went to a viewing in a new block with one agency, prepared the initial documents literally the same day and send them.We clearly stated we will provide all required documents and fees as soon as we get asked for them. They told me complete will proceed with our tenancy agreement. Switching between agencies should have been a major red light but we liked the property. What followed was 3 weeks of no reply to us. In the meantime we had to proceed to moving houses and we have explained that to them but still 100% ignoring us. On top of that they decided to come back to us 3 weeks(!) after we stated we want a property in that block. We were told that there are no available flats AND they have received requests from other people before us although we said on the day of the viewing (the agent claimed there are a few flats available)that we want to proceed with renting. Weird, isn't it? All ptoperties in a big,brand new develoment are booked in under a day. So they are either scamming people or just choosing what kind of tenants they would like to have! There are numerous eatates agencies innthic city,go and give your money to somebody else because you can't count on complete to do anything for you even when you're about to pay a lot of money!
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![]() britatkinson on 13th Aug 2012 1 Star Review I am having problems with the repayment of the deposit and repayment of a number of days rent which overlapped with the next tenant. I left the property at the end of May 2012. I have contacted the agent a number of times and have received a number of different responses giving different reasons (including 'cash flow' problems) as to why the monies have not been repaid and with promises each time to make the payments 'later today' or 'on Friday'. There has been no attempt by the agent to make the situation clear - i.e. whether the deposit has been protected or not, or any attempt to inform up front if payments are not going to be made as promised. I have now contacted Birmingham City Council with a view to taking further action.
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Complete Property Management
35 St Paul's Square, Birmingham, Birmingham, West Midlands
B3 1QX
07706402585
By : 'john'
Branch : Birmingham, 35 St Paul's Square, Birmingham
Services : Property Management
Would you recommend ? : Yes
Postcode : M1
I have lived in the property for 11 years and Complete consistently deliver excellent service. The building is kept meticulously clean primarily by Gaynor and when there is a problem, from television reception to lift faults, the issues are resolved ... Read Full Review
Vey fair
By : 'Tia'
Branch : Birmingham, 35 St Paul's Square, Birmingham
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : B5
Extremely, extremely disappointing experience of trying to let a property with them. Zero professionalism! Out of the 6 years in which I have been renting homes,this is the most unreliable agency I've seen!!! They made the last month an absolute hell for us!!! So I went to a viewing in a new ... Read Full Review
Many fees,most non-refundable
By : 'britatkinson'
Branch : Birmingham, 35 St Paul's Square, Birmingham
Services : Letting( As a Tenant )
Would you recommend ? : No
I am having problems with the repayment of the deposit and repayment of a number of days rent which overlapped with the next tenant. I left the property at the end of May 2012. I have contacted the agent a number of times and have received a number of different responses giving different reasons ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.