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The UK's Largest Customer Review Website for the Property Industry
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1.3/5, 4 Reviews
0% Recommended
100% sales valuation accuracy
50% sales fee satisfaction
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
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0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 2 |
By : 'Stephen'
Branch : Walmer, 17 The Strand
Services : Letting( Property Management )
Rent PCM : £2000
Would you recommend ? : No
Postcode : CT21
So sad. We have used Colebrook Sturrock for eight years. They were good, professional and attentive. But in recent years their service has become very shabby. They found us a tenant who subsequently trashed out property and did very little to enforce the terms of the contract or help rectify ... Read Full Review
By : 'SGM'
Branch : Walmer, 17 The Strand
Services : Sales( As a Vendor )
Sold price : £710000
Would you recommend ? : No
Postcode : CT14
Extremely disappointing experience. Communication was lacking and transaction was stressful without any apology or understanding shown. No disclosure concerning agent’s relationship to the seller until after completion. Poor customer service. Do not recommend this agency. I would ... Read Full Review
By : 'Rosemary'
Branch : Sandwich, 19 Market Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £175000
Would you recommend ? : No
Postcode : CT2
Put in a written offer which I got no response to at all I thought at least they'd have the decency to reply after the advertised it then as SSTC without letting me know my offer was rejected . Poor service . Plus they double booked my appt ... Read Full Review
By : Simon Greaves
28 Dec 2020Difficult to understand this comment. All who submitted bids were advised whether successful or not on December 20th following instruction/Decision from our client. We had no reports of any double ...
By : 'John'
Branch : Walmer, 17 The Strand
Services : Sales( As a Vendor )
Would you recommend ? : No
We used Colebrook Sturrock primarily as they were a local firm and the one that the sellers used when we bought the property 8 years previously. From the outset we found them very uncommunicative and laid back. We had to put up their sign outside the property and had to constantly chase them for ... Read Full Review
More proactivity, better communications, act for the seller who pays you, not the buyer.