Charlesons

A little difficult to get hold of at times, but they always come back to you and between them they have good communication.   We had a boiler leak at one of our properties and due to their Management teams experience they expedited this within no time at all and keeping all parties in the loop.  ... Read Full Review

Cannot fault kevin for the work he has put in. Kevin manages 5 of my properties in the redbridge area and has been a pleasure to work with. Any issues is efficiently and professionally dealt with and I would highly reccomend ... Read Full Review

Very professional and helpful. I have got my full refund back. Not a single penny is deducted from my deposit. A good bunch of excellent people are running the Gantshill ... Read Full Review

Managing my property for over 6 years. Never any issues. Friendliest agents i have ever dealt with. Warm and welcoming. Very professional and knows the area and legislations. Thank you once ... Read Full Review

Firstly, the agency's decor is fantastic. The agency has a very welcoming and elegant look which made me walk in in the first place. The team are very friendly and polite. They assisted me perfectly in finding great tenants for my property. I highly recommend them . They did a superb job and I most ... Read Full Review

*. They will let your property out to anybody as long as they get their admin fees. They are known to charge extortionate and unnecessary charges also. In my case they were managing many of my properties where one tenant had been a nuisance not paying rent and damaging the property. This can be ... Read Full Review

Just a few examples: - Charging us for carpet cleaning and professional cleaning when we had already paid for a service (and have invoices to prove it). - Charging us for a balcony door that broke due to poor quality; the locksmith confirmed that the issue was not our fault and had had happened ... Read Full Review

They were a fantastic Estate Agent & Adam is one of the best Estate Agents that my family have ever had. He is excellent with people, is extremely knowledgable and a brilliant person to deal with, exceptionally professional. Him and his team deserve extreme success, he is a non judgemental ... Read Full Review

If I was to summarise these two gentlemen (Adam & Mohammed) in one word, it would be PROACTIVE. I was searching for a house since July 2016 and after many many search hits and 5 viewings all over London which didn't materialise into anything, I received a phone call. It was Mohammed. Apparently ... Read Full Review

Kevin is an absolute pleasure to deal with. He is always attentive and incredibly friendly. Makes it all a lot less stressful. ... Read Full Review

Kevin has been excellent at managing my investment. Great knowledge on many aspects of housing laws and a truly great advisor. I trust Kevin with all maintenance issue, with his vast knowledge, it simple to understand what the problems are and always quick at sorting this out. Could not fault ... Read Full Review

Kevin is a really pleasant agent, kind and very helpful. Every time i have called in he was always friendly and ready to help resolve any query as soon as ... Read Full Review

Mr Kevin Bhurisah's ability to interpret my requirements and to explain building,technical and overall generals matters in words that I could understand which made my worries totally stress less and very satisfaction.He has always showed a polite and considerable attitude,making me feel that I ... Read Full Review

Kevin was very helpful whenever I needed help. Very polite and always respectful. However, I think the most important attribute that Kevin displayed was his eagerness and celerity shown when he was asked for help. A top ... Read Full Review

I approached Century 21, to sell my mother's flat earlier this year, with the usual prejudices and preconceived ideas about Estate Agents - all quickly dispelled. Polite and efficient throughout our dealings. I was even advised on the type of refurbishment I should undertake. After only two ... Read Full Review

He was very polite while dealing with me as a customer. Whenever I contacted him and if he was not in the office, he always phoned me back and did whatever was to be ... Read Full Review

We recently sold a house with Century 21. The quality of service was fantastic, correspondence was quick, we were kept informed of the progress of the sale and Adam and Mohammed were very helpful. Overall we had a positive experience and would definitely use them again, should we need ... Read Full Review

excellent service from Mohammed, was great in dealing with some difficult situation with the solicitors which I did not understand. I informed him and he explained everything and made me understand what is happening. It's nice to know that agents are not as bad as people make out. I will be ... Read Full Review

I had the pleasure of dealing with Sukhbir from Century 21. I found him to be very professional and knowledgeable. He dealt with my queries efficiently and i would highly recommend Sukhbir and his team. V. Happy ... Read Full Review

I had the the best service from start to finish. I can't express how grateful I am to Mohammed for keeping me updated with everything that was going on during my purchase, he and the century21 team have been a great help. I have got to mention the attention to detail and making sure things got done ... Read Full Review