Chancellors

Impossible to buy property from this company. Never available. Put you through to teams miles away pretending to be a local office. Staff constantly leaving and being replaced. A right bunch of story tellers who will say anything they think you want to hear to get rid of you. Hopeless is not even ... Read Full Review

Terrible customer service. Difficult to get hold of, don't return calls or emails in a timely manner. Terrible advertising. Making excuses for property not selling when they clearly just haven't made much of an effort with it as similar properties are having no issue selling with other ... Read Full Review

I’ve been trying to contact them in the last few days regarding some properties we are interested in on the market. However they have been failing to get back to me despite several times saying they would. Feel sorry for the people selling their houses with them… they ... Read Full Review

Very poor service from the start. Our house sold 1st day on the market, to a neighbour, 18th Jan2021 no associated sales or purchase did not complete until June2021.I will never use this Company again. They recommended solicitors to both buyer and seller (for which they received nearly ... Read Full Review

The worst customer service ever! Agreed to purchase a property from chancellors, mortgage in place, solicitors instructed in April 2021, told the agents had to complete before stamp duty holiday. My solicitor raised enquiries but the vendor could not be bothered to reply to these nor did their ... Read Full Review

Despicable gazumpers. Did all my paperwork speedily. Paid money upfront and found out they went behind my back to find another offer. My offer was accepted 2 weeks’ ... Read Full Review

Pathetic, the worst experience I've ever had from a company I've had to pay... Honestly save your money and go with another estate agent, these idiots don't care about you or your sale! I dealt with three different agents all equally useless, truly to contact them was ... Read Full Review

I wanted to write a review as I have been looking for a rental property over the last 6 weeks and dealt with lots of lettings negotiators at various different agents. Chancellors has by far been the best I have dealt with so far! Both Danielle and Ben have been very helpful and kept me updated on ... Read Full Review

Chancellors is a discriminatory agency! They are refusing to sign ACORN’s No DSS Discrimination Pledge, implying a compliance with landlords turning away people receiving universal credit and other benefits from renting their houses. It’s illegal to discriminate against people ... Read Full Review

I have been trying to move house recently, involving a long distance. I have asked several estate agents to help me, but sadly have been let down, promised return phone calls that never came and constantly put through to Head Offices, when the agents at the branch are busy. I have had none of ... Read Full Review

Avoid this fraud scheme. Attempted to buy a property off Chancellors. They refused viewing to us, evem though we wanted to offer a higher price to the vendor and effectively have sold the property while their office was closed on Sunday. Must have been a very familiar buyer to their agent who ... Read Full Review

This company is very poor as property managing agents. The people in Didcot seemed lovely and professional but day to day the property is not dealt with by them but remote people in Bracknell who are slow and quite frankly rude. I would not recommend them to any ... Read Full Review

Terrible agency. Dreadful experience. They have no customer service whatsoever. The staff don't know anything. They all refuse to help, a bunch of money grabbers. No moral at all. They left me outside the property overnight. When I first moved in after months after sending all the necessary ... Read Full Review

Impressively bad, unprofessional and mismanaged. The agents seem to never communicate amongst themselves and lie blatantly. Several times agents let themselves into our flat without ... Read Full Review

The worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask ... Read Full Review

I had the pleasure of dealing with Sally at the Wokingham branch. She is delightful to deal with and gets as excited as I did over the rental. I wish Sally all the best with her future at Chancellor's and may she progress ... Read Full Review

George Rai was invaluable in helping us to sell our property. He was friendly and professional. He gave us sound advice which contributed to a speedy sale. He took the trouble to keep us continually informed. We have no hesitation in giving him a five star ... Read Full Review

I didn't have a 'bad' experience but it also wasn't great, and didn't meet the minimum level of service I would expect from an estate agent. Multiple viewings were cancelled at the last minute, I had some no-shows too (admittedly, not solely the agent's fault, ... Read Full Review

Sam Hall has been great. Really helpful and patient. I highly commend him as very professional. As a first time renter I found the journey very ... Read Full Review

If I could give 0 stars I would. Arranged a morning viewing and they booked the wrong time down as a afternoon appointment. When I queried it they said they were now unable to make the morning time so I could not view the property. I called back twice to arrange another day and they failed to ... Read Full Review