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CBS Properties Small Heath Ltd
1.8/5, 5 Reviews
0% Recommended
0% sales valuation accuracy
50% letting valuation accuracy
25% sales fee satisfaction
25% letting fee satisfaction
No description for branch.
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Scan MeCBS Properties Small Heath Ltd
387 Coventry Road, B10 0SW
Certified Customer Experience Report Summary
Report generated on (03 November 2025 @ 19:34:54)
1.8
★★☆☆☆
Rated 1.8 out of 5 based on 5 reviews
- 0%Customer satisfaction
0
Recommend
0
Disapprove
Customer Experience Awards Won
Recent Customer Reviews From Clients Of This Agent
Displaying 5 of 5 total reviews
Mk on 26th Jun 2025
★★★★★5 Star Review
Highly recommend great service providers and always on hand to help.
Services:N/A
Recommend:No
#1
Tim on 12th Jul 2024
★☆☆☆☆1 Star Review
Increased tenants rent and did not tell us, took the money and denied it happened until the tenant confronted him. The agent applied for government grants at the address and then didn't do the work. They kept the money with their cowboy builder friends.
Services:N/A
Recommend:No
#2
Larissa on 10th May 2023
★☆☆☆☆1 Star Review
Do not rent 34a Richmond Road in Solihull or any property from this dodgy, thieving, good for nothing, fake estate agent. Very unprofessional. The landlord, his wife and the agents are complete crooks. Landlord, wife and agent refuses to fix any issues in the property. The property is currently under review from Solihull Council pending repairs as it is in such an unfit state.
These people are disgusting. Agent making threats to my partner about seeing him on the street. The wife following my partner out of the laundrette with threatening, intimidating behaviour and false accusations tatics just to try and get us out of the property. Wife and landlord stealing our tenancy agreement after agreeing to sign the tenancy (which should have already been done in the first place). The wife and landlord claimed to have given it back to agent. The agent then tried to claim we have no rights as we have no tenancy. After advising we will be in touch with the police for theft they gave us back the agreement, signed! All of this just to try and scare us into leaving because we was asking for repairs to be done.
Not once as landlords did they hold up their side of their agreement, whilst as tenants, we held up ours. We paid over 6 months of rent before realising that the promises to do the repairs was all lies. After reporting them to Solihull Council and Environmental Health, they was happy with the outcome that we was now withholding rent.
The windows are broken, the floors are bowing, the bath is cracked and leaks, the ceiling leaks through the roof and all into the kitchen making it unusable. You can't use the shower during the Olton laundrette business times as it is all connected. During these hours the water would run ice cold and then scolding hot. The electrics that they have are so old we couldn't even have a cooker installed. They refused the installation as the whole flat would have caught fire. The bathroom sink is falling of the wall. There was no edging on the flooring and there was holes all over the floors, combined was letting the draft in. Not to mention the no washing machine fittings, meaning you have to pay them to use their laundrette downstairs everytime. Plus more!!
In the colder months due to windows being broken and the draft coming through the floors, we would wake up seeing our breath even with all the heaters on. We would also not be able to feel or fingers or toes.
They became quite harrasive. They would knock on our door anytime they felt like it or demand the rent early weeks before the rent was even due. Everytime they would see us on the street they would start calling us over or shouting things down the street. As said earlier, following my partner out the laundrette or the landlord cornering my dad in the local shop.
The experience from the agent, landlord and wife has been very stressful and traumatic. I cannot stress and urge everyone enough, not to rent with these people.
These people are disgusting. Agent making threats to my partner about seeing him on the street. The wife following my partner out of the laundrette with threatening, intimidating behaviour and false accusations tatics just to try and get us out of the property. Wife and landlord stealing our tenancy agreement after agreeing to sign the tenancy (which should have already been done in the first place). The wife and landlord claimed to have given it back to agent. The agent then tried to claim we have no rights as we have no tenancy. After advising we will be in touch with the police for theft they gave us back the agreement, signed! All of this just to try and scare us into leaving because we was asking for repairs to be done.
Not once as landlords did they hold up their side of their agreement, whilst as tenants, we held up ours. We paid over 6 months of rent before realising that the promises to do the repairs was all lies. After reporting them to Solihull Council and Environmental Health, they was happy with the outcome that we was now withholding rent.
The windows are broken, the floors are bowing, the bath is cracked and leaks, the ceiling leaks through the roof and all into the kitchen making it unusable. You can't use the shower during the Olton laundrette business times as it is all connected. During these hours the water would run ice cold and then scolding hot. The electrics that they have are so old we couldn't even have a cooker installed. They refused the installation as the whole flat would have caught fire. The bathroom sink is falling of the wall. There was no edging on the flooring and there was holes all over the floors, combined was letting the draft in. Not to mention the no washing machine fittings, meaning you have to pay them to use their laundrette downstairs everytime. Plus more!!
In the colder months due to windows being broken and the draft coming through the floors, we would wake up seeing our breath even with all the heaters on. We would also not be able to feel or fingers or toes.
They became quite harrasive. They would knock on our door anytime they felt like it or demand the rent early weeks before the rent was even due. Everytime they would see us on the street they would start calling us over or shouting things down the street. As said earlier, following my partner out the laundrette or the landlord cornering my dad in the local shop.
The experience from the agent, landlord and wife has been very stressful and traumatic. I cannot stress and urge everyone enough, not to rent with these people.
Services:N/A
Recommend:No
#3
Mr on 24th Sep 2014
★☆☆☆☆1 Star Review
This company is an absolute joke. No one ever answers the telephone, their office is always closed. They do not advertise on Zoopla, Rightmove or any other portal. I have no idea whey they exist. Another cowboy thinking they can sell property.
Services:N/A
Recommend:No
#4
Anoyed on 1st Sep 2014
★☆☆☆☆1 Star Review
Im currently living in one of there properties ive asked every week while ive been here to sort out the wood work where there is bigs crawling out...there is mice/RATS running through the celling under floorboards on kitchen sides in bedrooms all over the house..leaking radiator broken doors leaking roof i also cant lock my front door this is just part of what im havinh to deal with..they get the rent on time every month but are not willing to do any repairs or get rid of the mice/RATS ive have 4 children 3 of them are 3 and under its not healthy im very anrgy as every time i ask for it to be sorted mr khan says yes ill get someone down still waiting
Services:N/A
Recommend:No
#5
Debug: Only 5 reviews available. Loading complete. (Provided: 5)
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 25% | £100,000 | £400,000 |
| Lettings | 50% | 25% | £550 | £850 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Address
CBS Properties Small Heath Ltd
387 Coventry Road, Birmingham, West Midlands
B10 0SW
0121 766 8636
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 10:00 - 17:00
- 10:00 - 17:00
- 10:00 - 17:00
- 10:00 - 17:00
- 10:00 - 17:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Highly recommend great ...
Share On : 
5 Star Review
By : 'Mk'
Branch : Birmingham, 387 Coventry Road
Services : Letting( As a Owner )
Sold price : £400000
Would you recommend ? : Yes
Postcode : B34
27 Jun 2025
People found this helpful0
Highly recommend great service providers and always on hand to ... Read Full Review
Comments (0)
Was this helpful?:
Mk said about CBS Properties Small Heath Ltd
Services : Letting( As a Owner )Date: 26th Jun 2025
Highly recommend great service providers and always on hand to help.
The UK's Largest Customer Review Website for the Property Industry
Increased tenants rent and ...
Share On :
1 Star Review
By : 'Tim'
Branch : Birmingham, 387 Coventry Road
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : No
Postcode : B6
12 Jul 2024
People found this helpful2
Increased tenants rent and did not tell us, took the money and denied it happened until the tenant confronted him. The agent applied for government grants at the address and then didn't do the work. They kept the money with their cowboy builder ... Read Full Review
Comments (0)Was this helpful?:
Tim said about CBS Properties Small Heath Ltd
Services : Letting( As a Owner )Date: 12th Jul 2024
Increased tenants rent and did not tell us, took the money and denied it happened until the tenant confronted him. The agent applied for government grants at the address and then didn't do the work. They kept the money with their cowboy builder friends.
The UK's Largest Customer Review Website for the Property Industry
Crooks, deceitful, ...
Share On :
1 Star Review
By : 'Larissa'
Branch : Birmingham, 387 Coventry Road
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : B92
10 May 2023
People found this helpful1
Do not rent 34a Richmond Road in Solihull or any property from this dodgy, thieving, good for nothing, fake estate agent. Very unprofessional. The landlord, his wife and the agents are complete crooks. Landlord, wife and agent refuses to fix any issues in the property. The property is currently ... Read Full Review
Comments (0)Do not rent 34a Richmond Road in Solihull or any property from this dodgy, thieving, good for nothing, fake estate agent. Very unprofessional. The landlord, his wife and the agents are complete crooks. Landlord, wife and agent refuses to fix any issues in the property. The property is currently under review from Solihull Council pending repairs as it is in such an unfit state.
Was this helpful?:
Larissa said about CBS Properties Small Heath Ltd
Services : Letting( As a Tenant )Date: 10th May 2023
Do not rent 34a Richmond Road in Solihull or any property from this dodgy, thieving, good for nothing, fake estate agent. Very unprofessional. The landlord, his wife and the agents are complete crooks. Landlord, wife and agent refuses to fix any issues in the property. The property is currently under review from Solihull Council pending repairs as it is in such an unfit state.
These people are disgusting. Agent making threats to my partner about seeing him on the street. The wife following my partner out of the laundrette with threatening, intimidating behaviour and false accusations tatics just to try and get us out of the property. Wife and landlord stealing our tenancy agreement after agreeing to sign the tenancy (which should have already been done in the first place). The wife and landlord claimed to have given it back to agent. The agent then tried to claim we have no rights as we have no tenancy. After advising we will be in touch with the police for theft they gave us back the agreement, signed! All of this just to try and scare us into leaving because we was asking for repairs to be done.
Not once as landlords did they hold up their side of their agreement, whilst as tenants, we held up ours. We paid over 6 months of rent before realising that the promises to do the repairs was all lies. After reporting them to Solihull Council and Environmental Health, they was happy with the outcome that we was now withholding rent.
The windows are broken, the floors are bowing, the bath is cracked and leaks, the ceiling leaks through the roof and all into the kitchen making it unusable. You can't use the shower during the Olton laundrette business times as it is all connected. During these hours the water would run ice cold and then scolding hot. The electrics that they have are so old we couldn't even have a cooker installed. They refused the installation as the whole flat would have caught fire. The bathroom sink is falling of the wall. There was no edging on the flooring and there was holes all over the floors, combined was letting the draft in. Not to mention the no washing machine fittings, meaning you have to pay them to use their laundrette downstairs everytime. Plus more!!
In the colder months due to windows being broken and the draft coming through the floors, we would wake up seeing our breath even with all the heaters on. We would also not be able to feel or fingers or toes.
They became quite harrasive. They would knock on our door anytime they felt like it or demand the rent early weeks before the rent was even due. Everytime they would see us on the street they would start calling us over or shouting things down the street. As said earlier, following my partner out the laundrette or the landlord cornering my dad in the local shop.
The experience from the agent, landlord and wife has been very stressful and traumatic. I cannot stress and urge everyone enough, not to rent with these people.
The UK's Largest Customer Review Website for the Property Industry
This company is an absolute ...
Share On :
1 Star Review
By : 'Mr'
Branch : Birmingham, 387 Coventry Road
Services : Sales( Prospective Vendor/Buyer )
Sold price : £100000
Would you recommend ? : No
Postcode : B6
25 Sept 2014
People found this helpful2
This company is an absolute joke. No one ever answers the telephone, their office is always closed. They do not advertise on Zoopla, Rightmove or any other portal. I have no idea whey they exist. Another cowboy thinking they can sell ... Read Full Review
Comments (0)Was this helpful?:
Mr Abdul Karim said about CBS Properties Small Heath Ltd
Services : Sales( Prospective Vendor/Buyer )Date: 24th Sep 2014
This company is an absolute joke. No one ever answers the telephone, their office is always closed. They do not advertise on Zoopla, Rightmove or any other portal. I have no idea whey they exist. Another cowboy thinking they can sell property.
The UK's Largest Customer Review Website for the Property Industry
Im currently living in one of ...
Share On :
1 Star Review
By : 'Anoyed'
Branch : Birmingham, 387 Coventry Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : B10
2 Sept 2014
People found this helpful3
Im currently living in one of there properties ive asked every week while ive been here to sort out the wood work where there is bigs crawling out...there is mice/RATS running through the celling under floorboards on kitchen sides in bedrooms all over the house..leaking radiator broken doors ... Read Full Review
What agent could do to change your mind?
Do the repairs and get rid of the mice/rats
Comments (1)Was this helpful?:
Anoyed said about CBS Properties Small Heath Ltd
Services : Letting( As a Tenant )Date: 1st Sep 2014
Im currently living in one of there properties ive asked every week while ive been here to sort out the wood work where there is bigs crawling out...there is mice/RATS running through the celling under floorboards on kitchen sides in bedrooms all over the house..leaking radiator broken doors leaking roof i also cant lock my front door this is just part of what im havinh to deal with..they get the rent on time every month but are not willing to do any repairs or get rid of the mice/RATS ive have 4 children 3 of them are 3 and under its not healthy im very anrgy as every time i ask for it to be sorted mr khan says yes ill get someone down still waiting
The UK's Largest Customer Review Website for the Property Industry
By : Peter
12 Jul 2024Contact the council, they will come out and inspect the...
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