The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 155 Reviews
97% Recommended
96% sales valuation accuracy
100% letting valuation accuracy
92% sales fee satisfaction
92% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 92% | £135,000 | £4,450,000 |
| Lettings | 100% | 92% | £650 | £3,300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 23 | 1 | 43 | 0 | 55 | 3 | 22 | 0 | 5 | 2 |
Castor Bay Property
Patch, 42 York Street, Twickenham, Greater London
TW1 3LJ
020 8892 5656







By : 'Sandra'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : TW12
I have lived in a property managed by Castor Bay and their services have been outstanding. Tina was our point of contact and from the very beginning she was always super responsive, very helpful, fair and professional with us. We had a few issues in the property that have been immediately picked ... Read Full Review


By : 'Paul'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £635000
Would you recommend ? : Yes
Postcode : SL4
I recommend Castor Bay 100%. They took me through the selling process and gave brilliant help and advice all the way through the process. I had heard about their selling process and totally bought into this before using them. The idea of just working for the seller and not the buyer is so ... Read Full Review


By : 'Debbie'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SL4
It was so refreshing to deal with Sandra at Castor Bay when buying my new home! A totally hands on company, nothing was too much trouble, straight talking and all my questions answered at speed and helpful advice along the way from start to finish! A complete personal service - thank you to Sandra ... Read Full Review


By : 'G'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Buyer)
Sold price : £385000
Would you recommend ? : Yes
Postcode : TW7
Extremely professional and super friendly service. Sandra in particular was always easy to reach by phone or email and happy to answer any questions or concerns. They made first time buying straightforward and stress free, especially in this financial climate. Would ... Read Full Review


By : 'Miss'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £385000
Would you recommend ? : Yes
Postcode : TW7
Through the whole process of selling my property Sandra was on hand to make sure that everything went smoothly. Communication was excellent, responding to any questions promptly. Thank you ... Read Full Review


By : 'Miguel'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SE25
I lived in a property managed by Castor Bay for 3 years, In summary an amazing from the letting process, the management of the property and the closure of the contract. I highly recommend them. Very special thanks to Tina Hadzhieva ... Read Full Review


By : 'christopher'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : TW1
Castor Bay are by far the best agents I’ve dealt with. Highly efficient, prompt and timely and very fair. I would recommend them ... Read Full Review


By : 'Esra'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Rent PCM : £12
Would you recommend ? : Yes
Postcode : W4
I have received an excellent service from Tina who has proactively managed my rentel prosess. Tina was kind,helpful and professional at all times . She was helpful throughout each stage of the process. She always communicated very promptly . I would definitely recommend Tina and Castorbay Property ... Read Full Review


By : 'Kinross'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT8
If you are looking for someone as dedicated to selling your home for the best price as you, Castor Bay are the team. We had a few complicated property and buyer issues along the way, which they handled expertly, keeping us on track and in our chain. They managed the process from marketing ... Read Full Review


By : 'Chrissy'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW1
I stayed with one of their properties for a little over a year and all I can say is that I loved this place. This company always tried to get every issue I had solved in a timely manner with pristine results and I never had to fight them on anything. They are always courteous and friendly and kind. ... Read Full Review


By : 'Kim'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW1
We rented a property through Castor Bay, and were absolutely happy with their service from the start until the end. Sandra showed us the property and from the first meeting she was friendly and approachable. Tina was always professional and would help with any query or problem we had. I would ... Read Full Review


By : 'geraldene'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Owner)
Rent PCM : £320000
Would you recommend ? : No
Postcode : TW2
Sandra helped me sell my property. She was dedicated and kept things moving along until completion. I would definitely recommend her and her ... Read Full Review


By : 'Justin'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : W1U
Very efficient responding to enquiries and friendly. Anytime I had any issues they would respond quickly. I would highly ... Read Full Review

By : 'Joe'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW1
Great service and support from the team at CastorBay, very responsive and clear communication whenever anything needed to be sorted ... Read Full Review


By : 'Fraser'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU16
We have just used Diana, Sandra and Rick at Castor Bay to succesfully sell 3 new build properties. The sales all went through smoothly and the service they provided was first ... Read Full Review


By : 'Richard'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £405000
Would you recommend ? : Yes
Postcode : GU12
Sandra and Rick went beyond expectations in selling Hazel's house, they obtain 5 offers for us and followed the process through to completion. They kept us informed along the way dealing with solicitors and buyers questions. We cannot praise them highly enough and recommend Castor Bay to ... Read Full Review


By : 'Alun'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TW1
As first time landlords it was a pleasure working with Diana, Sandra and the rest of the team. They clearly explained everything, were able to assist at all stages, provided regular feedback on progress, and most importantly did everything they promised. Our property was rented quickly to an ... Read Full Review


By : 'Peter'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW1
Fantastic! Such lovely people, Very understanding and reasonable. Best property agents i have ever dealt with. Highly recommended agents! ... Read Full Review

By : 'Gail'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £415000
Would you recommend ? : Yes
Postcode : RG31
Simply the best possible customer service possible from Gary Bishop. He did everything he said he would do and so much more. We had a seamless sell of our property because of the professionalism Gary ... Read Full Review


By : 'Jeannine'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW2
Castor Bay were brilliant from start to finish. Sandra was fantastic, offering a very professional and friendly service, keeping us fully informed throughout the whole process and going that extra mile to make sure it all went smoothly. I would definitely use Castor Bay again and would highly ... Read Full Review
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Last updated at 4/30/2025, 9:01:11 AM by allAgents