The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 155 Reviews
97% Recommended
96% sales valuation accuracy
100% letting valuation accuracy
92% sales fee satisfaction
92% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 92% | £135,000 | £4,450,000 |
| Lettings | 100% | 92% | £650 | £3,300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 23 | 1 | 43 | 0 | 55 | 3 | 22 | 0 | 5 | 2 |
Castor Bay Property
Patch, 42 York Street, Twickenham, Greater London
TW1 3LJ
020 8892 5656







By : 'Natasia'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : TW12
I have had an excellent experience with Castor Bay. Tina has been extremely helpful throughout my process of finding my new home. Tina has gone over and beyond to assist with all of my queries and has kept great communication. Thank you so ... Read Full Review


By : 'Duncan'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : TW1
My partner and I are starting a family and were looking for a place to move to locally on very short notice with a tight budget. We had a very difficult time organising references as third party company used required a lot of information and was a little rigid. However Castor Bay, ... Read Full Review


By : 'Joseph'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : TW7
My experience with Castor Bay has been great, smooth and eventful as I have just exchanged contract for a house agents by a wonderful team especially Sandra who was pivotal in the process. Communication lines are always with the team and quick to ... Read Full Review
By : Diana Tooley
23 Sept 2024Thank you for your wonderful review! We're thrilled to hear that your experience with Castor Bay has been smooth and positive. Sandra and the team are dedicated to providing great service, and...


By : 'Mr.'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Buyer)
Sold price : £400000
Would you recommend ? : Yes
Postcode : TW12
As a satisfied customer of Castor Bay Property, I can confidently say that their services exceeded my expectations. Ms. Sandra, in particular, went above and beyond to ensure that my needs were met. Her friendly demeanor and helpful attitude made the entire process smooth and enjoyable. I highly ... Read Full Review
By : Diana Tooley
23 Sept 2024Thank you so much for your kind words and for sharing your experience! We're delighted to hear that our services exceeded your expectations, and that Sandra made the process smooth and enjoyable....


By : 'Burak'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : TW1
Our gratitude towards Tina and the entire Castor Bay team is immeasurable. As a newcomer to renting in the UK, I found their team to be exceptionally attentive to our needs and inquiries from day one. The team consistently responded to our inquiries with patience and helpfulness. I am particularly ... Read Full Review


By : 'Emily'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £531000
Would you recommend ? : Yes
Postcode : TW2
Choosing Sandra and Castor Bay to help us sell our house was the best decision we made in this whole process. We told Sandra that getting our house sold quickly was our top priority and she went above and beyond to make it happen. Within two days, our house was online, and Sandra had organised 17 ... Read Full Review


By : 'Erin'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £335000
Would you recommend ? : Yes
Postcode : TW12
Sandra at Castor Bay Property did an incredible job with selling my property in Hampton. I live a 3-hour drive away and she went above and beyond with managing all the viewings for me, and dealing with things like replacing the garage door lock for me when there was a break-in, and even popping in ... Read Full Review


By : 'Osian'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TW12
Castor Bay were superb throughout the whole process. Sandra's friendly, open and honest approach was a breath of fresh air. I would not hesitate to recommend Castor Bay to family and ... Read Full Review

By : 'Alet'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £455
Would you recommend ? : Yes
Postcode : SM4
We cannot thank Dan enough. It was a long process, not his fault and he sure saved our bacon a few times. Thank you a thousand ... Read Full Review


By : 'Andre'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Rent PCM : £1025
Would you recommend ? : Yes
Postcode : TW2
It was my first experience, in renting in the UK, and from day 1, Castor Bay staff member were listening to my needs and any queries I could have. Over 6 years, I never had any issues dealing with day to day use of the property, and the team always answered my question... I would recommend to ... Read Full Review


By : 'Appleton'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Buyer)
Sold price : £3000000
Would you recommend ? : Yes
Postcode : GU10
Sandra and her family were such a fabulous support during the buying and selling of our home. Their general approach to and invaluable experience was very much needed and gratefully used. They will soon be giving Estate Agents a good ... Read Full Review


By : 'Bonne'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Owner)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : W4
Castor Bay have provided a really excellent service for me over the last few years looking after our rental properties in west London. The team are always available and quick to respond to any issues that arise as well as planning for ongoing compliance so that I'm confident that our ... Read Full Review


By : 'NJ'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E15
We had met Sandra and Rick when they sold our neighbour's house and had known instantly that we wanted to work with them both when it came to selling our own house. Our neighbours had been incredibly positive about their experience with Rick and Sandra, and had recommended to us that we use ... Read Full Review
By : Diana Tooley
27 Jul 2023Dear Nicola, Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience working with us. Your trust and recommendation mean a lot to us. It's been a pleasure...


By : 'Sian'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW1
We were very pleased with the service that Castor Bay gave when selling our property. Sandra was an attentive and much needed liaison between all the parties. She kept the Solicitors on their ... Read Full Review
By : Diana Tooley
27 Jul 2023Dear Sian, Thank you so much for your kind review! We are delighted to hear that you were pleased with the service provided by Castor Bay during the sale of your property. Sandra is truly skilled ...


By : 'Mark'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £950000
Would you recommend ? : Yes
Postcode : KT2
We just wanted to thank you for all your efforts in selling our property. We really appreciated the support you provided throughout the whole process. It was great to have someone to deal with directly on every aspect of the sale including all the viewings, providing prompt feedback, response to ... Read Full Review
By : Diana Tooley
27 Jul 2023Dear Mark and Anne, Thank you so much for taking the time to leave us such a heartfelt and positive review. We're delighted to hear that you felt supported throughout the entire process....


By : 'Efi'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : W12
Castor bay is one of the best agencies. We were living in a apartment that they managed and we were very happy. I totally recommend to whoever is searching for a ... Read Full Review
By : Diana Tooley
27 Jul 2023Dear Efi, Thank you so much for your wonderful review of Castor Bay! We are thrilled to hear that you had a positive experience while living in the apartment that we managed. Your recommendation ...


By : 'David'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £1830000
Would you recommend ? : Yes
Postcode : KT1
Sandra Tooley’s energy and enthusiasm made things move for my Sale. After a few weeks of Open houses we narrowed it down two 4 positive buyers from them we selected a purchaser who proved very satisfactory and the sale proceeded very smoothly and quickly from ... Read Full Review
By : Sandra Tooley
21 Jun 2023Thank you for your wonderful review! Your kind words about my energy and enthusiasm are truly appreciated. I'm thrilled that we were able to narrow down to positive buyers and find a satisfactory...


By : 'Jason'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW9
Sandra and her team took over selling our home after we were unsuccessful from our previous estate agent. Their approach to selling and experience helped us receive multiple offers and a successful ... Read Full Review
By : Diana Tooley
21 Jun 2023Hi Jason, thank you very much for taking the time to right a review about our sales service. We enjoyed working with you all and hope that you are loving your new property. Take car for now, Diana,...

By : 'Ian'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £450000
Would you recommend ? : Yes
Postcode : SM4
Dan & Castor Bay provided excellent service for the sale of our property. Dan took care of all the relevant specific needs and assisted us through the whole process right to the end of exchange and completion of our property. I highly recommend Dan if you are looking to sell your ... Read Full Review
By : Diana Tooley
27 Jul 2023Dear Ian, Thank you so much for your kind words and for taking the time to share your positive experience with Dan and Castor Bay. We are delighted to hear that you had an excellent service...

By : 'Ryan'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales (As a Vendor)
Sold price : £280000
Would you recommend ? : Yes
Postcode : BR1
Dan To sold my flat when we needed to move on to the next chapter of our lives. We told him what we needed to get out of the property to make it viable to move into a larger home to start a family. He took onboard what we had to say and did an evaluation of the property. We let Dan do what Dan ... Read Full Review
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Last updated at 4/30/2025, 9:01:11 AM by allAgents