Buckley Frayne Estate Agents

Stress free experience! Absolutely no issues with Buckley Frayne. Our main communication was through Samantha - sales and letting and Stefan - checkout clerk and both parties were a pleasure to speak to, extremely efficient and we had all issues dealt with promptly with no added ... Read Full Review

House viewings during lockdown should not be happening. Poor professionalism, think this shows the standard of the business. No social distancing observed and had multiple viewings on one house over a single day, no understanding of current ... Read Full Review

Everything was great, the location of the apartment near the center, is clean and has all the electrical services, the employee is very kind , helpful and understanding with us Thank ... Read Full Review

I would have put 5 stars before the end of the tenancy as everything went smoothly and I was all in all happy with the service provided until this: • First bad experience: not being able to stay in the flat when my flatmate wanted to leave at the end of the tenancy 2 ... Read Full Review

Buckley Frayne is such a refreshing change from the usual Manchester letting agents I have dealt with over the years. Their processes and procedures are swift and any issues are dealt with by the end of the day. The vacation process, which I have usually found to laborious and long-winded, was so ... Read Full Review

Great experience. Used a few letting agents in the past not all of them particularly good. This was the best experience by far. Jessica was personable and made the experience very ... Read Full Review

When moving into a property particularly one that is rented there are always a few hiccups and issues due to the previous tenant. Similarly me and my husband faced these concerns however, Jessica our agent has dealt with ALL of our concerns efficiently and effectively. We have not even been in the ... Read Full Review

I was really worried about renting a place in the UK for the first time, especially after hearing various horror stories about all the ways estate agents can screw people over. After reading online reviews, I decided to go with Buckley Frayne - and have NOT regretted that decision once! They have ... Read Full Review

We spoke to Delennyk before the move, she was attentive and answered any questions prior to moving in she answered. We had a few issues when we moved in, however these were fixed within a few days. Which is quite rare with estate agents as they take forever. We even got locked out of our living ... Read Full Review

After signing up for a tenancy with this estate agent, I would not recommend them to any prospective tenants. Firstly at the signing, they did not have a card machine in branch and so we had to pay the fees in cash, with the nearest cash machine being a fair walk away. It seems pretty silly that ... Read Full Review

All style no substance best describes this agency both directors turned up for first meeting very impressive but downhill from there when I told them at the end of tenancy that I was puting property on another site as well instead of rising to the challenge they stopped communicating with me very ... Read Full Review

I saw 3 different estate agents and I was impressed with Buckley Frayne's level of local knowledge and their approach to selling my property. Without 24 hours I had viewings and accepted a full asking price offer with 72 hours of listing with them. The communication throughout the process was ... Read Full Review

The experience we had with Buckley Frayne was excellent. We had previously used another well-known agent in Manchester who had badly mis-managed our property so we were reticent on choosing another agent. The owners, Mark and Paul came to view our property and it was clear from the outset that ... Read Full Review

Good service, responsible agents and speedy moving in process. When I requested for the toilet leaking and broken electric stove to be checked and fixed, I got a response immediately and waited a couple of days for them to be fixed. All our deposit were returned as well without any trouble. ... Read Full Review

We had a flat to sell in central Manchester and received valuations from three local agents. We chose Buckley Frayne because they promised a personal service and because their stated policy was not to have loads of property for sale and therefore I would not become just one customer out of many. ... Read Full Review

Buckley and Frayne are hands down the best estate agent that I've dealt with in my 12 years of renting. They dealt with every enquiry and problem in a quick, professional and friendly manner. Their communication was excellent. They were very understanding. And they genuinely seemed to care, which ... Read Full Review

Over the course of our three year tenancy we had absolutely no issues with Buckley Frayne. They are very professional and the staff always willing to help out. We had some small issues with appliances that were instantly sorted out, even replaced within a day or two. At the end of our tenancy the ... Read Full Review

A young estate agents and an overall poor experience from the beginning. To begin with, when the property was viewed, we were assured it would have been cleaned. Then when asking for a confirmation about whether it had been cleaned, Paul Frayne responded with My definition of clean is probably ... Read Full Review

Nothing but great service from Buckley Frayne. Over the course of our three years renting from Buckley Frayne, in Manchester, we had a couple of minor issues with our apartment; a faulty extractor fan and a leaking window. In both instances, we reported the issues and received immediate action ... Read Full Review

Just recently left my tenancy with Buckley Frayne and have to say they have dealt with me absolutely perfectly. Very prompt with email replies and I got my full deposit back with zero fuss. Couldn't recommend them highly ... Read Full Review