The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 405 Reviews
97% Recommended
98% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 97% | £22,500 | £73,000,000 |
| Lettings | 100% | 97% | £500 | £1,750 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 0 | 7 | 2 | 138 | 5 | 71 | 1 | 7 | 1 |
Brown & Cockerill Estate Agents
12 Regent Street, Rugby, Warwickshire
CV21 2QF
01788 551111









By : 'John'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CV21
Aaron and Mandy have been very helpful and attentive throughout the sale process. I have been extremely satisfied with the overall ... Read Full Review
By : 'Jill'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
31 Jan 2023Brown & Cockerill have been our letting agent for the last four years and we have mostly dealt with Leasa. She’s friendly and professional and makes every interaction easy. She makes a great effort to balance the needs of tenants and landlords and we always know she has our interests at ... Read Full Review
By : 'Debby'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales (As a Vendor)
Sold price : £172000
Would you recommend ? : Yes
Postcode : CV21
We have just sold our property and I can honestly say the service we received was exceptional. Our main contact was Aaron who was amazing - he always went over and above to keep us informed and his honest and straight forward approach was very refreshing. His colleagues Mandy, Carl and Leasa were ... Read Full Review
By : 'Damian'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales (As a Vendor)
Sold price : £467000
Would you recommend ? : Yes
Postcode : CV23
Aaron from Brown & Cockerill was helpful and attentive over the whole period of the sale, keeping us regularly updated, and at times going above and beyond to progress matters, when there were some delays. Much appreciated. ... Read Full Review
By : 'Erica'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
23 Jan 2023Great service, Aaron was really attentive and dealt with all our queries and concerns promptly. Can’t fault the service ... Read Full Review
By : 'Katerina'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
11 Jan 2023Fantastic experience, from beginning until completion of the purchase. Aarron was exceptional and truly professional in making sure the buying process goes as smoothly as possible for us. Thank you so ... Read Full Review
By : 'Katerina'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales (As a Buyer)
Sold price : £560000
Would you recommend ? : Yes
Postcode : CV22
Fantastic experience, from beginning until completion of the purchase. Aarron was exceptional and truly professional in making sure the buying process goes as smoothly as possible for us. Thank you so ... Read Full Review
By : 'Tom'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
10 Jan 2023I sold my house through Brown and Cockerill and the whole experience was fantastic. Aaron oversaw our sale and he was brilliant though out. I would thoroughly ... Read Full Review
By : 'Keir'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
9 Jan 2023Could not recommend the service provided by Brown & Cockerill highly enough, Mandy in particular was brilliant but everyone else I dealt with were also professional and efficient. The communication was excellent, constant updates on progress, the pictures and the marketing of the property were ... Read Full Review
By : 'V&V'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV21
We received a great level of service from Brown & Cockerill, when buying our home - huge thanks to the team there, in particular Aaron Batten who's brilliant from start to finish and was extremely good at keeping us up to date on the process. We'd recommend this Estate Agents to ... Read Full Review
By : 'Keir'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales (As a Vendor)
Sold price : £208000
Would you recommend ? : Yes
Postcode : CV21
Could not recommend the service provided by Brown & Cockerill highly enough, Mandy in particular was brilliant but everyone else I dealt with were also professional and efficient. The communication was excellent, constant updates on progress, the pictures and the marketing of the property ... Read Full Review
By : 'Firoj'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales (As a Buyer)
Sold price : £172000
Would you recommend ? : Yes
Postcode : CV21
As we are first time buyer and knew very little about the process involved in property purchase. We got outstanding customer service from Aaron and other team members. Their knowledge of the local market is great and they care about their customers. I would highly recommend Brown & ... Read Full Review
By : 'johnedwin17'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
20 Dec 2022Superb service, inexhaustible patience and outstanding attention to ... Read Full Review
By : 'Daniel'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
20 Dec 2022We used Brown & Cockerill to sell our house earlier this year and I can honestly say they provided a great service. Aaron was our main point of contact and he was very professional, has a great attitude, proactive and always kept us well informed on progress or relevant updates. Thank you for all ... Read Full Review
By : 'Charlie'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
20 Dec 2022Aaron from Brown & Cockerill is excellent. I have used him a number of times and I trust his advice. He is proactive and communicates well. He is a very professional Estate ... Read Full Review
By : 'JohnEH'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales (As a Vendor)
Sold price : £430000
Would you recommend ? : Yes
Postcode : CV23
First class in all regards. Highly recommended. Respond to all requests very quickly. Great attention to detail from all the ... Read Full Review
By : 'CharlieT'
Branch : Regent Street, Rugby, 12 Regent Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CV23
Aaron is excellent and gives the highest level of service. He is proactive and keeps you well informed. I would highly recommend ... Read Full Review
By : 'Danielle'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
19 Dec 2022I can not recommend Brown and Cockerill enough, such a professional and Caring team, thank you ... Read Full Review
By : 'Martin'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
19 Dec 2022We used Brown & Cockerill to sell our house earlier this year. We found them to be friendly and thoroughly professional. They kept us up to date throughout, and took the stress out of the whole process. In the current market, it’s more important than ever to pick the right agent to sell your house, ... Read Full Review
By : 'Jane'
Branch : Regent Street, Rugby, 12 Regent Street
Services :
Would you recommend ? : Yes
19 Dec 2022As a family we have used Brown & Cockerill to buy and sell 3 times. We received excellent service from the team, and I would highly recommend them. Their knowledge of the local market is great and are professional and they care about their customers. Thank you again ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We aim to provide a first class service to all of our customers, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right. In the unlikely event that you feel dissatisfied with our service, our aim is to deal with your problem sympathetically, fairly and quickly. However, if you feel that your complaint has not been resolved to your satisfaction, then as members of The Property Ombudsman scheme, you have the right to have this reviewed by them. Please note that the Property Ombudsman will not investigate your complaint before you have completed our complaints procedure, and received a letter from us giving our final response. Complaints procedure: 1. Please raise your complaint with the property advisor that is handling your case who will try to resolve your complaint as quickly as possible. 2. If the property advisor cannot resolve the issue for you, then please submit your complaint in writing addressed to the Branch Manager. 3. We will respond to your complaint in writing within 3 working days and commence with a full investigation. 4. A full written outcome will be sent to you within 15 working days (in line with the Property Ombudsman guidelines). 5. If you are not satisfied with the full written outcome response from the Branch Manager, you can write to the Managing Director who will respond to you with a statement if the final findings of the matter within 15 days. 6. If you are still not satisfied with the outcome, you can raise your complaint with the Property Ombudsman http://www.tpos.co.uk/. The Ombudsman will request that you have exhausted the internal complaints procedure before contacting them. 7. When you have raised a complaint with the Property Ombudsman they will write to us requesting our version of events. A case officer with then undertake a formal review of your complaint based on the evidence and documents from both sides.
Last updated at 9/6/2017, 6:20:06 AM by allAgents