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Brices Sales and Lettings

4.7/5, 208 Reviews
92% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

96% sales fee satisfaction

96% letting fee satisfaction

Contact Us
Brices is an agency which makes a difference. With a refreshing mix of experience both in the corporate and independent sector we have built on our solid training and adapted it with personality and flair. Brices is not bound by a corporate identity, this allows us to encourage involvement with our clients in th
e marketing decisions – every property and client is different! We are more than just sales people and we do not adopt the hard sell approach – we know our clients, listen and intelligently match them to a tailor made service or suitable property to buy or rent. We have designed our entire image and colour scheme from the office, interior and exterior, marketing material and boards to be sympathetic and subtly blend in to the historically protected area in which we specialise. Emphasis has always been placed on reacting to market conditions and awareness of the needs of our clients and we have been successful adapting to a difficult and challenging time. Brices is a successful & highly recommended agent with an innovative range of services combined with a dynamic but relaxed and friendly office environment which is substantiated by our achievements and testimonials.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%96%£145,000£825,000
Lettings100%96%£525£1,700
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
261751049138044
Areas covered
  • BN1
  • BN2
  • BN3
  • Brighton
  • Hove
Address

Brices Sales and Lettings
30c Western RoadHove, East Sussex
BN3 1AF
01273 323000

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 17:30
  6. 10:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Property Found

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I have been renting in the UK ...

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5 Star Review
UserName

UserName

By : 'Ben'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : BN3

5 Jun 2014
People found this helpful0

I have been renting in the UK and around the world for over 20 years. The team at Brices are far and away the finest agents I have ever had the pleasure to deal with. Lightning fast results finding a property coupled with truly caring personal service puts them head and shoulders above the ... Read Full Review

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Louise and her staff have a ...

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5 Star Review
UserName

By : 'Jane'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3

24 May 2014
People found this helpful0

Louise and her staff have a very firm grasp of their customers' needs and I cannot thank her and her team enough for their impeccable service. From the very first day I walked into their office 7 years ago, when I rented my first property with them (I'm now on my second), I have not once been ... Read Full Review

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Brices have been my agent for ...

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5 Star Review
UserName

UserName

By : 'Agata'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3

23 May 2014
People found this helpful0

Brices have been my agent for 6 months now and as a very "pedantic" tenant I must say I cannot complain! Jason was initially my contact who was great fun on viewings and Ellie has been my property Manager and contact from the day I signed on the dotted line. Living just up the road from ... Read Full Review

Comments (1)Was this helpful?:

By : Ellie Koutsouris

23 May 2014

Agata - What a truly wonderful review. Thank you for taking the time to write such kind words! It has been no trouble whatsoever helping you move and settle into your new home and we love having you...


After renting out my property ...

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5 Star Review
UserName

UserName

By : 'Michael'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BN1

22 May 2014
People found this helpful0

After renting out my property in Birghton, and having it managed by Brices, I then later decided to sell. Using Brices for this service was quick and efficient. I would whole-heartedly recommend using Brices for rental or sales. Their sincere appraoch is ... Read Full Review

Comments (1)Was this helpful?:

By : Louise Brice

22 May 2014

Michael...thank you for your comments! A great landlord and equally fabulous...


After scrolling through the ...

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2 Star Review

By : 'Smith'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN3

22 May 2014
People found this helpful1

After scrolling through the rest of the reviews on this website it has become clear to me that Brices value the landlords and prospective buyers of their properties more than any of their tenants. Initially the condescending manner in which some of their staff dealt with me was nothing more than ... Read Full Review


What agent could do to change your mind?

Some respect would have been nice.

Comments (1)Was this helpful?:

By : Louise Brice

22 May 2014

Dear Mr/Mrs/Ms Smith...I am very sorry and sad to read your review and would like to have the opportunity to find out what exactly happened as we have had no complaints, reports of unconfirmed...


Brices' advice, help and ...

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5 Star Review

By : 'Sarah'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN41

10 May 2014
People found this helpful0

Brices' advice, help and professionalism in the management and sale of our property was invaluable. As property managers Brices have been exceptionally committed and supportive of us and our ... Read Full Review

Comments (1)Was this helpful?:

By : Louise Brice

22 May 2014

Andrew and Sarah...thank you for your kind words - we are really going to miss you guys - one of our kindest and understanding landlords! Enjoy your...


I have been involved in many ...

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5 Star Review

By : 'Mark'
Branch : Brighton and Hove, 30c Western Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BN1

7 May 2014
People found this helpful0

I have been involved in many property transactions over the years, but I have never experienced an agent add so much value as Shanade did on this purchase. There were complexities from the outset that she helped unravel calmly and professionally. Again in the latter stages when issues emerged she ... Read Full Review

Comments (1)Was this helpful?:

By : Shanade McCLelland

8 May 2014

Hi Mark Thank you for such a lovely review! You were an absolute pleasure to deal with and I wish you all the best with the flat! Please feel free to call me if you need anything in the...


As a tenant I have been ...

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1 Star Review

By : 'Another'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN3

5 May 2014
People found this helpful1

As a tenant I have been renting for over 20 years and this is truly the worst experience I have ever had with a lettings agency. Like one of the reviewers below when I complained I was called a 'bully' which is really not pleasant. My new agency is like a breath of fresh air, unlike Brices ... Read Full Review


What agent could do to change your mind?

Better Customer service, more care for me as a tenant

Comments (1)Was this helpful?:

By : Louise Brice

6 May 2014

I am very sorry to read your review as Director of Brices and would like to invite you to contact me with further details of your experience so I can take the appropriate action with my staff and/or...


Brice's specialise in the ...

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5 Star Review

By : 'MissBrunswick'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN3

31 Mar 2014
People found this helpful0

Brice's specialise in the Hove area and as a property owner in that area, they were the obvious choice out of many chain agencies which are also there. They really know the area well and have an in depth knowledge of the market there and are able to give unique information and insights to those ... Read Full Review

Comments (0)Was this helpful?:
I have had the pleasure of ...

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5 Star Review

By : 'Terry'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : BN3

14 Mar 2014
People found this helpful0

I have had the pleasure of dealing with Brice's for the last 12 years. At all times I found them courteous, knowledgeable and efficient both when buying property for myself as well as buying a property as an investment. As a newcomer to the buy to let market I am delighted with their property ... Read Full Review

Comments (0)Was this helpful?:
I don't think you ever know ...

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5 Star Review
UserName

UserName

By : 'Claire'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN3

5 Mar 2014
People found this helpful0

I don't think you ever know you have a good letting agent until you have challenges with your flat or tenant. Brice's have supported us through both. Louise and her team have been constantly professional in providing up to date advice on all manner of issues. When the whole building had a gas ... Read Full Review

Comments (0)Was this helpful?:
I have 2 properties as a ...

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5 Star Review
UserName

By : 'Chris'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN1

28 Feb 2014
People found this helpful0

I have 2 properties as a Landlord with Brices, the overall service experience from Elle is first class, she always goes the extra mile to make sure the correct Tenant is secured and are vatted correctly and are made content during their period of tenancy. Pro-actve in keeping me advised of any ... Read Full Review

Comments (0)Was this helpful?:
I purchased a property ...

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5 Star Review
UserName

By : 'Mikey's'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : BN3

28 Feb 2014
People found this helpful2

I purchased a property through Brices as a buy to let investment. I found all the staff friendly, helpful and very professional at all times, so much so that I chose them to manage the rental of my property. In the last two years I have received excellent service and advice from them in all aspects ... Read Full Review

Comments (0)Was this helpful?:
I started renting through ...

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5 Star Review

By : 'Richard'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3

27 Feb 2014
People found this helpful1

I started renting through Brices 3 months ago. Everything was explained really well in advance and they even helped me arrange removals from my old property. The service since has been exceptional and I never feel like an inconvenience when I call with queries in respect of my new property. It ... Read Full Review

Comments (1)Was this helpful?:

By : Louise Brice

27 Feb 2014

Thank you Richard! You are a super tenant - we don't want you to go anywhere else...


I have two properties rented ...

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5 Star Review

By : 'IGD'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN3

27 Feb 2014
People found this helpful2

I have two properties rented out through Brices and am very satisfied with the all the staff I deal with. They have made my life as a landord much easier as all the small problems are dealt with quickly and effectively which is good for me and the tenanat, any larger issues are brought to my ... Read Full Review

Comments (1)Was this helpful?:

By : Louise Brice

27 Feb 2014

Many thanks for your comments. A super...


To all out there: In short ...

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5 Star Review
UserName

UserName

By : 'Michael'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN3

27 Feb 2014
People found this helpful3

To all out there: In short you cannot go wrong with Brice's! I have a number of properties around the country and in Hove I have now used Brice's for about four years now and can not fault them on both letting and sales! What I look for in a letting agent is someone that will actually ... Read Full Review

Comments (1)Was this helpful?:

By : Louise Brice

27 Feb 2014

Michael...A pleasure to deal with as a landlord and vendor! Thank you for your kind comments and looking forward to a successful completion of your sale! ...


Absolutely ABYSMAL service ...

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1 Star Review

By : 'UnhappyExTenant'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BN3

20 Feb 2014
People found this helpful2

Absolutely ABYSMAL service from this company. The reviews online speak volumes. Horrendous experience as a tenant and most defiantly never a company to rent through. -They NEVER return calls on time. -You constantly have to chase issues -Staff When you call are always unavailable -Don't ... Read Full Review


What agent could do to change your mind?

Worst agency in Hove.

Comments (1)Was this helpful?:

By : Louise Brice

20 Feb 2014

Dear ExTenant ... I am very concerned to read your review. I am a perfectionist with my staff and customer service and if you have experienced anything other than a five star service from my...


I have rented through Brices ...

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5 Star Review

By : 'Happytenant2014'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2

30 Jan 2014
People found this helpful4

I have rented through Brices in the past and have recently come back to them to secure a new property in the Hove area. I never had any problems when I was a tenant previously and felt comfortable coming back to them as have had bad experiences with other letting agents. I find the staff really ... Read Full Review

Comments (0)Was this helpful?:
Seriously awful estate agents ...

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1 Star Review

By : 'dominiqueindie'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN3

24 Jan 2014
People found this helpful7

Seriously awful estate agents - the worst ones I have ever dealt with. Do not, do not use them. Not only are they quick to shirk off any responsibility - they are also extremely rude and incredibly defensive. Instead of being apologetic for their short-comings/misunderstandings near the end of ... Read Full Review


What agent could do to change your mind?

It\'s hard to say what they could have done, because the nature of our interaction was so awful. I think they should all go to customer service lessons and realise that actually, to be a lettings agent, you should be friendly and accommodating. You are offering a service. They should probably go to counselling as well - the anger was so strong it was like it was pulsating off the phone!

Comments (5)Was this helpful?:

By : Louise Brice

27 Jan 2014

Dominique, I was obviously concerned to read your review and I planned to do a full investigation into what happened to put things right but I have been through all tenancies for the past 5 years and ...


I found a flat through this ...

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1 Star Review

By : 'geogen'
Branch : Brighton and Hove, 30c Western Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN3

17 Jan 2014
People found this helpful4

I found a flat through this agency and arrange viewing. Came there but agent, who arrived later, said me that property is gone. What is the attitude? I could save at least 35 minutes not coming there. Thanks god i am living round the corner. Terrible attitude. Always double check with this agency ... Read Full Review

Comments (1)Was this helpful?:

By : Louise Brice

24 Jan 2014

Dear Geogen. I was disappointed to read your review and welcome the opportunity to discuss this with you as I need more information to work out exactly what happened. From what you have written it...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Should you be dissatisfied with our service please contact our Office Manager Ellie Koutsouris in writing at ellie@brices.co.uk.

Last updated at 9/1/2016, 3:00:37 AM by allAgents

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