The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 620 Reviews
95% Recommended
95% letting valuation accuracy
88% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 95% | 88.00% | £310 | £9,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 81 | 3 | 414 | 70 | 0 | 1 | 0 | 0 | 41 | 10 |
Black Katz
22 West Hampstead Mews, London, Greater London
NW6 3BB
020 7328 5000





By : 'Sean'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW2
Working with Silvia has been a pleasure from the start - she found us plenty of properties that suited our budget and requirements and took us to view them all. Communication was absolutely fantastic and we felt looked after throughout the whole process. I highly recommend Silvia if you want a high ... Read Full Review
By : Andrew Black
24 Jun 2020Sean, Many thanks for your great review. Silvia is a great member of the team so really pleased you were happy with the service you received. Thanks again. Regards, Andrew Black...

By : 'Stella'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NW2
My first contact was with Silvia and she was very professional. Our negotiation was very easy and fast. I’ll really recommend for everyone the Black Katz service. Thank ... Read Full Review
By : Andrew Black
18 Jun 2020Stella Cristina Barbosa Granata, Many thanks for your review. Silvia and Erika will be very pleased. Much appreciated. Regards, Andrew Black...
By : 'Cello'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : W12
This company has made me and my friend homeless. We handed in our notices and then despite us having glowing references and my friend having a full years rent in her account they refused us as tenants at the last minute because she was a freelancer - despite the fact she earns more than enough to ... Read Full Review


By : 'Scott'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : W6
Really great communication. Made the whole process very easy! Would recommend Black Katz to everyone. Erika and Aidan were really easy to work with and extremely effective and ... Read Full Review
By : Andrew Black
18 Feb 2020Many thanks for your positive review, it is much appreciated. Erika and Aiden will be really pleased you were happy with the service. Thanks again. Regards, Andrew Black...

By : 'Rufino'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £877
Would you recommend ? : Yes
Postcode : NW10
Lovely People and Very Helpful. They helped me till my last Process and have been very patient and kind. Thank you ... Read Full Review
By : Andrew Black
23 Jan 2020Rufino, Many thanks for your review. Really pleased you were happy with the service. Silvia is a great member of the team. Thanks again. Regards, Andrew Black...

By : 'Lucas'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NW2
I loved everything on how they approached my situation and made it work with a beautiful brand new build for me and my girlfriend in a perfect location that reached all my targets, i have to especially thank SILVIA with her great patience and care for what I needed, I couldn't be happier. I ... Read Full Review
By : Andrew Black
20 Jan 2020Lucas, Thanks so much for your review. Silvia and Erika are both great members of the team, so pleased you were happy with the service. Thanks again. Regards, Andrew Black...

By : 'Oliver'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1260
Would you recommend ? : Yes
Postcode : NW3
Found us the perfect flat. Actually listened to our needs and specifications and sent appropriate options. Did not hound us with flats that were completely wrong for us. Called us the moment they had an apartment that matched our needs exactly and we were able to be the first to view and put down ... Read Full Review
By : Andrew Black
30 Dec 2019Oliver, Many thanks for your review, really pleased you were happy with the experience from our West Hampstead Team. Thanks again. Regards, Andrew Black...
By : 'EB'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW2
I am astonished how great this company is. The service exceeded my expectations and I felt supported and assisted through the whole process. Really friendly, flexible and approachable agents and I will definitely use them ... Read Full Review
By : Andrew Black
27 Nov 2019Many thanks for your great review, it is really appreciated. Regards, Andrew...
By : 'Dan'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
My partner and I were very impressed with Black Katz, West Hampstead Team. We got the attention that we needed throughout the whole process and they did a great job on accommodating our needs. Unlike other agents, we felt they valued us as customers and they kept us updated all the way. We ... Read Full Review
By : Andrew Black
27 Nov 2019Dan, Really pleased you were happy with your experience with Black Katz West Hampstead. Many thanks for the review. Regards, Andrew Black...

By : 'Subodha'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : NW2
I was shown a 2bed property and agreed to rent it paying 3months upfront and 5weeks deposit. They collected all my information (passport copies, bank statements etc) including my husbands and 2guarantors I provided. Shortly after we signed contracts and they obviously took my money, promising to ... Read Full Review
By : Andrew Black
27 Nov 2019Subodha, I am very sorry that you have felt the need to complain. We want tenants to be happy, it is very important to us. We will now urgently look into matters and come back to you. Apologies...
By : 'Fuen'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (Admin)
Would you recommend ? : No
Postcode : N8
Horrible experience. The guys from the crouch end office are nice and helpful. However wait until you got to move out. Its been 37 days since we moved and we haven't yet received our deposit. No photos of damages te deductions- not answering to emails after a week and having to call them to ... Read Full Review
By : Andrew Black
20 Nov 2019Fuen, I am sorry that you have felt the need to complain. We work very hard at Customer Service which is why we get so many good reviews. If you can please provide some more information including...

By : 'Matteo'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE16
Really nice experience in finding the proper apartment to rent. Clear process and with them I didn't feel at all the usual hassle and stress searching for apartments in a big city such as London. Really happy to have found Sandro, who was really professional and up to the point showing us ... Read Full Review
By : Andrew Black
18 Oct 2019Matteo, Many thanks for your review, really pleased you had a good experienced. Sandro is a great member of the team. Thanks again. Regards, Andrew Black...

By : 'Bobby'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Rent PCM : £1345
Would you recommend ? : Yes
Postcode : N8
Me and my partner recently moved into a flat which is let by black Katz. Everything went very smoothly and all agents were very helpful. Johnny gave us the viewing which really well and he was very clear and concise with any questions we had. Highly ... Read Full Review
By : Andrew Black
7 Oct 2019Bobby, Many thanks for your review. Really pleased you were happy with the service Johnny provided. Thanks again. Regards, Andrew...
By : 'Ellie'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N1
Leigh was really helpful when I needed to move flat at short notice. Professional, friendly and got me the flat I wanted! Thank you. Would ... Read Full Review
By : Andrew Black
7 Oct 2019Ellie, really pleased you were happy with the service from Leigh. Thanks for the great review, much appreciated. Regards, Andrew Black...

By : 'Christine'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N1
We came to Black Katz by accident, just passing by as we were looking for shared accommodation for my son (student from abroad). We were welcomed by Amy and she was amazing. The day after she drove us around and we saw 3 properties. She took her time and it was greatly appreciated. As a result we ... Read Full Review
By : Andrew Black
7 Oct 2019Christine, many thanks for your review. Really pleased you were happy with the service provided by Amy. Thanks again. Regards Andrew...

By : 'Ashish'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Rent PCM : £2470
Would you recommend ? : Yes
Postcode : SE1
Excellent service, we were always kept in the loop as to what was going on. In particular Sandro and Michelle were extremely helpful, with Sandro helping us getting the offer through ASAP and Michelle handling all our pre-tenancy ... Read Full Review
By : Andrew Black
12 Sept 2019Ashish, many thanks for your great review. Really pleased you were happy with service you received from Sandro and Michelle, both great members of the team. Will let them know you were happy. Many...
By : 'Dan'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Rent PCM : £1124
Would you recommend ? : Yes
Postcode : N10
Very happy with this letting agent, both professional and friendly. Paul is always a pleasure to deal with. Much better than some other letting agents I've had in the ... Read Full Review
By : Andrew Black
5 Sept 2019Dan, many thanks for your positive review. Really pleased you are happy with the service. Thanks again. Regards, Andrew Black...
By : 'Alex'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N22
Very professional agency with very good service provided by William and Paul. We are very happy with everything and that`s why we keep extending the contract every year. :) Many thank Paul and ... Read Full Review
By : Andrew Black
26 Aug 2019Alex, many thanks for your review. William and Paul will be really pleased you have been happy with the service you have been receiving over the years. Thanks again. Regards, Andrew Black...
By : 'S'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N10
Crouch End branch is excellent specially our first point of contact Paul! We have been with them for 2 years now and had no issues at ... Read Full Review
By : Andrew Black
21 Aug 2019Many thanks for your great review, it is much appreciated. Thanks again. Regards, Andrew Black...
By : 'Lauren'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : N8
Black Karz were the only estate agent that really listened to what we needed, and helped us find our dream rental. Their communication was good, honest and all the staff are really nice, genuine people. Would not hesitate to use them for our next move in rented ... Read Full Review
By : Andrew Black
21 Aug 2019Lauren, Great to hear that you were happy with the service. Thanks for taking the time to write the review. Regards, Andrew Black...
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Last updated at 7/25/2016, 9:45:24 AM by allAgents