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Black Katz
4.9/5, 620 Reviews
95% Recommended
95% letting valuation accuracy
88% letting fee satisfaction
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Latest Reviews
Rufus Mathew
Erica Cousins
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 95% | 88.00% | £310 | £9,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 81 | 3 | 414 | 70 | 0 | 1 | 0 | 0 | 41 | 10 |
Address
Black Katz
22 West Hampstead Mews, London, Greater London
NW6 3BB
020 7328 5000
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- 10:00 - 14:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Latest Properties
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Black Katz Branches (View All 4)
Images and Videos
Super friendly and helpful- ...
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5 Star Review
By : 'Muhammad'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
11 Oct 2021
People found this helpful1
We had a great experience searching for a three bedroom flat with Black Katz West Hampstead. Aiden and Gary were extremely helpful in organising viewings and helping us find properties that fit our criteria. They took the time to get to know us and our requirements unlike other agencies. Could not ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
14 Oct 2021Muhammad, Many thanks for your positive comments, they are really appreciated. Aidan and Gary will be really pleased. Thanks again. Regards, Andrew Andrew Black...
Excellent agency. Gary has ...
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5 Star Review
By : 'Yuansheng'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW10
8 Oct 2021
People found this helpful1
Excellent agency. Gary has been super helpful in negotiating with the land lord and assisting me to secure the property. Erika has also done a fantastic job to perform all the checks and provide all replies in short ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
14 Oct 2021Yuansheng, Many thanks for your comments. Gary and Erika will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...
Friendly letting ...
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5 Star Review
By : 'Martha'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Rent PCM : £660
Would you recommend ? : Yes
Postcode : NW1
9 Sept 2021
People found this helpful0
I have been dealing with Black Katz as letting agents for 2 years, they have always been accommodating and flexible with requests and the staff are friendly and ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
13 Sept 2021Martha, Many thanks for your review. Really pleased you are happy with the service. Thanks again. Regards, Andrew Andrew Black...
Erika and Aidan at Black Katz ...
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5 Star Review
By : 'Hannah'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1517
Would you recommend ? : Yes
Postcode : NW6
20 Aug 2021
People found this helpful0
Erika and Aidan at Black Katz have been fantastic in the process of starting a new tenancy - they have been really friendly, helpful and responsive at all times, and Erika in particular has been great at answering our questions and helping to allay the usual pre-move worries. I wish all estate ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
26 Aug 2021Hannah, Many thanks for your review. Erika and Aidan will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...
Very responsive and ...
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5 Star Review
By : 'Connor'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW8
13 Aug 2021
People found this helpful0
Very responsive and professional. Tim and Erika went out of their way to help us find and settle into our new ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
19 Aug 2021Connor, Really appreciate your review. Tim and Erika will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...
Excellent service:)Michelle ...
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5 Star Review
By : 'Sotiria'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE1
9 Aug 2021
People found this helpful0
Excellent service:)Michelle and Tim were professional and speedy to get me the property I wanted to rent within one week ! Thank you so much guys ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
12 Aug 2021Sotiria, Many thankd for your review. Michelle and Tim will really appreciate your comments. Pleased you were happy with the service. Regards, Andrew Andrew...
Black Katz have, since the ...
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1 Star Review
By : 'Hal'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N10
3 Aug 2021
People found this helpful1
Black Katz have, since the very early 2000s, consistently come with a personal warning of 'not even with a barge-pole' from a number of friends who have used them (spurious 'hard sell' initial manner, total absence of support beyond tenancies being signed including totally ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
6 Aug 2021Hal, We are truly sorry that you are not happy with Black Katz. Furthermore we can assure you that we tale all complaints very seriously. We have been going since 1992 and let over 50,000 flats...
Illegal Deposit ...
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1 Star Review
By : 'Molly'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW2
30 Jul 2021
People found this helpful4
Black Katz took advantage of us moving out during the first lockdown. We have an email from them confirming that if we used their recommended cleaners they would guarantee the clean. The clean was not up to standard and the Landlord deducted the same cost from our deposit again, when we appealed he ... Read Full Review
Comments (2)Was this helpful?:
By : Andrew Black
2 Aug 2021Molly, I am sorry that you have felt the need to complain. Can you please provide us with the name of the road you rented in and we will urgently look into matters. We work very hard at providing...
Lisa at BlackCatz made the ...
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5 Star Review
By : 'shazia'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1
27 Jul 2021
People found this helpful0
Lisa at BlackCatz made the process of starting our tenancy extremely smooth and efficient! She was incredibly patient and easy to work ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
29 Jul 2021Shazia, Many thanks for your review. Lisa is a great member of the Team and will really appreciate it. Thanks again. Regards, Andrew...
Prompt response to emails. ...
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5 Star Review
By : 'Grace'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE1
29 Apr 2021
People found this helpful0
Prompt response to emails. Accommodated our numerous questions and offered an extension for getting documents to them due to issues with my employers systems. Vince was lovely when we met in person and took another video of the flat for us at short ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
3 May 2021Grace, Thanks for your review. Vince will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...
Excellent service, many ...
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5 Star Review
By : 'Keith'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SE1
23 Apr 2021
People found this helpful1
Excellent service in renting my property in SE1. Professional, responsive communication and resolved any issues will definitely use again and ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
26 Apr 2021Keith, Many thanks for your review. Really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...
Black ...
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5 Star Review
By : 'philip'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW11
23 Apr 2021
People found this helpful0
Hi had a great experience , the staff were polite and very attentive to what we were looking for. They showed us a good variety of flats and we were able to make up our minds much quicker than we anticipated . Really good service which I would recommend to others . Thanks a lot Black Katz ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
3 May 2021Philip, Many thanks for your review, the team will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...
Ariel is une of the kindest ...
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5 Star Review
By : 'J.Manuel'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : NW6
9 Apr 2021
People found this helpful0
Ariel is une of the kindest agents that i have seen un London he was very helpful and he provided the BEST service that i ever had. Muchas gracias Ariel. Sos un ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
10 Apr 2021J. Manuel, Many thanks for your review. Ariel is a great member of the team and will really appreciate it. Thanks again. Regards, Andrew Andrew Black...
Ariel its not just a lettings ...
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5 Star Review
By : 'Marian'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW10
31 Mar 2021
People found this helpful0
Ariel its not just a lettings negotiator, he is the person that you can rely on in every situation that comes up. You go and meet him as a lettings negotiator and end up having a friend. You dont meet many people that would walk the extra mile to make you feel comfortable and happy. He is one of ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
4 Apr 2021Marian, Many thanks for your review. Ariel will be really pleased you were happy with the service. Ariel is a great member of the team. Regards, Andrew Andrew Black...
Lisa was so helpful, friendly ...
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5 Star Review
By : 'Aimey'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Rent PCM : £2700
Would you recommend ? : Yes
Postcode : N6
29 Mar 2021
People found this helpful0
Lisa was so helpful, friendly and went completely above and beyond to ensure everything was done quickly. Such great service and communication. Couldn't recommend Lisa & Black Katz ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
4 Apr 2021Aimey, Many thanks for your review. Lisa is a great member of the team and will really appreciate your comments. Thanks again. Regards, Andrew Andrew Black...
I highly recommend Ariel; he ...
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5 Star Review
By : 'Alejandra'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
11 Mar 2021
People found this helpful0
I highly recommend Ariel; he was accommodating, easy-going and professional with us all the time; also a big plus that he speaks Spanish! Thank you so much for all your help and good ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
15 Mar 2021Alejandra, Many thanks for your review, Ariel will really appreciate your comments. Pleased you were happy with the service. Regards, Andrew Andrew Black...
We met ariel, when we are ...
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5 Star Review
By : 'Flor'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW2
1 Mar 2021
People found this helpful0
We met ariel, when we are looking for a flat, he was really helpful, very friendly in a professional way, have a very good explanation in terms of property description, skillfull, so we really recommend his service ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
8 Mar 2021Flor, We are really pleased you're happy with the service provided by Ariel. He will be really pleased. Many thanks. Regards, Andrew Andrew Black...
I came to know Ariel when I ...
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5 Star Review
By : 'Wesley'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1408
Would you recommend ? : Yes
Postcode : W6
15 Feb 2021
People found this helpful1
I came to know Ariel when I was I. Dear need for Accomodation. He took it upon himself as though he was the one in need of the accommodation. Believe me if not for his gentle attitude and always ready to go an extra mile to listen and understand the need I had maybe I would still be searching. I ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
21 Feb 2021Wesley, Many thanks for your great review. Ariel will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...
The agency helped me find a ...
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5 Star Review
By : 'Nalini'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
14 Feb 2021
People found this helpful0
The agency helped me find a new home quickly, meeting all my criteria. Ariel was extremely friendly while keeping the goal of finding me a nice place to live within my budget in mind. Would highly recommend working with him and the rest of the ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
15 Feb 2021Nalini, Many thanks for your review. Ariel is a great member of the team and will really appreciate your review. Thanks again. Regards, Andrew Andrew Black...
Ariel you are the BEST! 10 ⭐️ ...
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5 Star Review
By : 'Tonie'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1130
Would you recommend ? : Yes
Postcode : NW2
4 Feb 2021
People found this helpful1
Ariel our Agent was beyond Amazing! He was 200% helpful. I got my amazing flat in minutes because he remembers my request and called me quick. He is like a super hero flash! Brilliant. I couldn't ask for better agent he is just so perfect 5 ⭐️ very helpful! Any day And very pleasant to talk ... Read Full Review
Comments (1)Was this helpful?:
By : Ariel
4 Feb 2021Hi Tonie, Thank you very much for your lovely review, Was nice being able to help you find a property for you. All the best in the new Home Sweet...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 7/25/2016, 9:45:24 AM by allAgents
