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Black Katz

4.9/5, 620 Reviews
95% Recommended

95% letting valuation accuracy

88% letting fee satisfaction

Contact Us
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting95%88.00%£310£9,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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8134147001004110
Address

Black Katz
22 West Hampstead MewsLondon, Greater London
NW6 3BB
020 7328 5000

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:30 - 18:30
  2. 09:30 - 18:30
  3. 09:30 - 18:30
  4. 09:30 - 18:30
  5. 09:30 - 18:30
  6. 10:00 - 14:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Black Katz Branches (View All 4)
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BRANCH ASSET
I think Black Katz provides ...

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5 Star Review
UserName

By : 'Jiaxi'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6

31 Jul 2023
People found this helpful0

I think Black Katz provides really reliable and professional service! We are fully ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

6 Aug 2023

Jiaxi, Many thanks for the review. The West Hampstead Team will be really pleased. Thanks again. Regards, Andrew Andrew...


very professional and made a ...

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5 Star Review
UserName

By : 'Anabel'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW2

28 Jul 2023
People found this helpful0

very professional and made a smooth transition for us into our new ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

31 Jul 2023

Anabel, Many thanks for your review. The West Hampstead Team will be really pleased. Thanks again. Regards, Andrew Andrew...


As first time renters and uni ...

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5 Star Review

By : 'Letitia'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : SE1

14 Jul 2023
People found this helpful0

As first time renters and uni students we were a little out of our comfort zone but the communication, knowledge and advice shown by the members of the team we talked to put us at ease. Every stage of the process was easy and well organised. We would really recommend them. Thank you for helping us ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

17 Jul 2023

Letitia, Many thanks for your review. The London Bridge Team will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...


My Husband and I used Black ...

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4 Star Review
UserName

By : 'Haneelam'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW2

30 Jun 2023
People found this helpful0

My Husband and I used Black Katz for the first time to find a property to rent. We are really happy with the way everything has been managed and dealt with. We were able to view the property we wanted to rent immediately and our tenancy agreement was signed and finalised within 10 days of viewing ... Read Full Review

Comments (0)Was this helpful?:
Shayla was great - she ...

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4 Star Review
UserName

By : 'Tobylampert@gmail.com'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N7

16 May 2023
People found this helpful0

Shayla was great - she contacted us and offered us a viewing before any other prospective tenants. She was efficient and quickly took the property off the market. At times there were lots of arbitrary deadlines set but I appreciate that they work under pressure and have to meet the demands of the ... Read Full Review

Comments (0)Was this helpful?:
Everyone was so lovely and ...

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5 Star Review
UserName

By : 'Morgan'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW4

3 May 2023
People found this helpful0

Everyone was so lovely and helpful throughout the process. Amy was really understanding and friendly and made out lives so much ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

8 May 2023

Morgan, Many thanks for your review. Amy will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...


It was very efficient and ...

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5 Star Review
UserName

By : 'Ingrida'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N2

24 Mar 2023
People found this helpful0

It was very efficient and helpful. The response was always kind and very helpful too. I am very pleased and thankful for Lisa’s amazing ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

27 Mar 2023

Ingrida, Many thanks for your review. Lisa will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...


Do not rent through ...

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1 Star Review

By : 'Andrea'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £2100
Would you recommend ? : No
Postcode : SE1

21 Mar 2023
People found this helpful1

FOR YOUR OWN SAKE, AVOID AT ALL COSTS. Since before even moving in, dealing with Blackkatz has been the most frustrating experience I have ever had. I work in hospitality and know how horrible customer service jobs can be, but we have been dealing with maintenance issues from day one and over and ... Read Full Review

Comments (2)Was this helpful?:

By : Black Katz

4 Apr 2023

Andrea, We are sorry that you have felt the need to complain. Good Customer Service is really important to us which is why we get so many positive reviews. With the greatest respect your...


Rented my 1 bedroom with ...

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5 Star Review
UserName

By : 'Omar'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Owner)
Rent PCM : £1776
Would you recommend ? : Yes
Postcode : N7

21 Nov 2022
People found this helpful2

Rented my 1 bedroom with BlackKatz and within 24hrs they had a tenant for me. As I first time landlord I appreciate Dani and Zia keeping me in the loop and helping me understand my ... Read Full Review

Comments (2)Was this helpful?:

By : Andrew Black

26 Nov 2022

Omar, Many thanks for your review. Really pleased you were happy with the service. Dani and Zia will be really pleased. Thanks again. Regards, Andrew Andrew...


Recommending Blackkatz as ...

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5 Star Review
UserName

By : 'Rozmin'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Owner)
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SE1

16 Sept 2022
People found this helpful0

We have been very pleased with Blackkatz as their service has been very efficient and professional Been with them for over 15 years and their service has been ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

20 Sept 2022

Rozmin, Many thanks for the review, really pleased you are happy with the service. Thanks again. Regards, Andrew Andrew...


I loved how Lisa handled all ...

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5 Star Review
UserName

By : 'Alejandra'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : NW1

2 Sept 2022
People found this helpful0

I loved how Lisa handled all the process and made it so easy for me. I'm very happy with the provided ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

6 Sept 2022

Alejandra, Lisa will be really pleased you were happy with the service. Thanks. Regards, Andrew Andrew...


They have been super helpful ...

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5 Star Review
UserName

UserName

By : 'Antonio'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3

29 Apr 2022
People found this helpful1

They have been super helpful and professional since the first viewing! I strongly suggest this agency for your next move!! ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

5 May 2022

Antonio, Many thanks for your review, much appreciated. Erika and Aidan will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...


Black Katz is a very ...

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5 Star Review
UserName

By : 'Victoria'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Rent PCM : £66000
Would you recommend ? : Yes
Postcode : N6

22 Apr 2022
People found this helpful0

Black Katz is a very professional and efficient team, they are worried about every single detail, Lisa and Pippa are very supportive when you require their assistance, You can trust in their ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

25 Apr 2022

Victoria, Many thanks for your review, much appreciated. Lisa and Pip will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...


Erika (based in Black Katz, ...

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5 Star Review
UserName

By : 'Panos'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6

21 Mar 2022
People found this helpful0

Erika (based in Black Katz, Hampstead) replied, in detailed, to all queries we raised before we move in the flat. So, in my view, her help is 5-star rated. Other than that, when we entered the flat, we realised that there is a serious mould issue, which I would personally expect the letting ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

25 Mar 2022

Panos, Thanks for your 5 star review for Erika, she will be really pleased. I can assure you that we are always honest with all tenants. If there are outstanding issues in the flat please get in...


I had been looking for a pet ...

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5 Star Review

By : 'Isla'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N6

11 Mar 2022
People found this helpful0

I had been looking for a pet friendly property for a couple of months in london whilst living in Newcastle, chasing up estate agents remotely and not having much success, and along the way i got in contact with black katz. Ben was fantastic - he would text me with potential properties that were ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

11 Mar 2022

Isla, Really pleased you were happy with the service. Ben will be really pleased, a great member of the Team. Thanks. Regards, Andrew Andrew...


Professional and ...

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5 Star Review
UserName

By : 'Lorcan'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW9

7 Feb 2022
People found this helpful0

Black Katz were extremely accommodating and professional in their service and being forthcoming with all details. Tim Perkins exemplifies that service and I would recommend this estate agents to anyone in need of an efficient process in helping their house ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

14 Feb 2022

Lorcan, Many thanks for your review, it is much appreciated. Tim will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...


Lisa, was great to deal with, ...

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5 Star Review
UserName

By : 'Karen'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW10

28 Jan 2022
People found this helpful0

Lisa, was great to deal with, quick to respond and always helpful. She explained the process and guided us ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

31 Jan 2022

Karen, Many thanks for your review. Lisa will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...


Great customer ...

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5 Star Review
UserName

UserName

By : 'LondonRenter'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6

7 Dec 2021
People found this helpful0

We didn't end up going with one of their properties but their customer service was excellent, they regularly checked in with us but not in an annoying way, they gave us loads of info about all the flats and didn't try to sell us anything that wasn't right for us. I will definitely ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

13 Dec 2021

Many thanks for your positive review, much appreciated. Aidan will be really pleased. Thanks again. Regards, Andrew Andrew...


They don't pay you the ...

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1 Star Review

By : 'Isabel'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W12

18 Nov 2021
People found this helpful1

From the beginning they did it wrong, they gave us BROKEN furniture and they said we could throw it away, they gave us a house with the kitchen drain clogged and the water in the RED pipes, we sent them a message and they never answered us. To finish we left that house because they passed us and ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

24 Nov 2021

Isabel, We are sorry that you were not happy with the service you received; we work very hard at providing all our tenants with the best possible service. We have fully looked into matters and...


After relocating back to the ...

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5 Star Review

By : 'Josie'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : E8

5 Nov 2021
People found this helpful0

After relocating back to the UK from Australia, my partner and I were keen to find a place and get back to London living. Ben was extremely helpful & genuine and helped us find our ideal home in the location we wanted within a week of looking. Ben would answer our questions/queries any ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

8 Nov 2021

Josie, Many thanks for your review, much appreciated. Ben will be really pleased you were happy with the service. Thanks again, Regards, Andrew Andrew Black...


1 - 20 of 620 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 7/25/2016, 9:45:24 AM by allAgents

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