The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 620 Reviews
95% Recommended
95% letting valuation accuracy
88% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 95% | 88.00% | £310 | £9,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 81 | 3 | 414 | 70 | 0 | 1 | 0 | 0 | 41 | 10 |
Black Katz
22 West Hampstead Mews, London, Greater London
NW6 3BB
020 7328 5000






By : 'Jiaxi'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
I think Black Katz provides really reliable and professional service! We are fully ... Read Full Review
By : Andrew Black
6 Aug 2023Jiaxi, Many thanks for the review. The West Hampstead Team will be really pleased. Thanks again. Regards, Andrew Andrew...

By : 'Anabel'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW2
very professional and made a smooth transition for us into our new ... Read Full Review
By : Andrew Black
31 Jul 2023Anabel, Many thanks for your review. The West Hampstead Team will be really pleased. Thanks again. Regards, Andrew Andrew...
By : 'Letitia'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : SE1
As first time renters and uni students we were a little out of our comfort zone but the communication, knowledge and advice shown by the members of the team we talked to put us at ease. Every stage of the process was easy and well organised. We would really recommend them. Thank you for helping us ... Read Full Review
By : Andrew Black
17 Jul 2023Letitia, Many thanks for your review. The London Bridge Team will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...

By : 'Haneelam'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW2
My Husband and I used Black Katz for the first time to find a property to rent. We are really happy with the way everything has been managed and dealt with. We were able to view the property we wanted to rent immediately and our tenancy agreement was signed and finalised within 10 days of viewing ... Read Full Review

By : 'Tobylampert@gmail.com'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N7
Shayla was great - she contacted us and offered us a viewing before any other prospective tenants. She was efficient and quickly took the property off the market. At times there were lots of arbitrary deadlines set but I appreciate that they work under pressure and have to meet the demands of the ... Read Full Review

By : 'Morgan'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW4
Everyone was so lovely and helpful throughout the process. Amy was really understanding and friendly and made out lives so much ... Read Full Review
By : Andrew Black
8 May 2023Morgan, Many thanks for your review. Amy will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...

By : 'Ingrida'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N2
It was very efficient and helpful. The response was always kind and very helpful too. I am very pleased and thankful for Lisa’s amazing ... Read Full Review
By : Andrew Black
27 Mar 2023Ingrida, Many thanks for your review. Lisa will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...
By : 'Andrea'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £2100
Would you recommend ? : No
Postcode : SE1
FOR YOUR OWN SAKE, AVOID AT ALL COSTS. Since before even moving in, dealing with Blackkatz has been the most frustrating experience I have ever had. I work in hospitality and know how horrible customer service jobs can be, but we have been dealing with maintenance issues from day one and over and ... Read Full Review
By : Black Katz
4 Apr 2023Andrea, We are sorry that you have felt the need to complain. Good Customer Service is really important to us which is why we get so many positive reviews. With the greatest respect your...

By : 'Omar'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Owner)
Rent PCM : £1776
Would you recommend ? : Yes
Postcode : N7
Rented my 1 bedroom with BlackKatz and within 24hrs they had a tenant for me. As I first time landlord I appreciate Dani and Zia keeping me in the loop and helping me understand my ... Read Full Review
By : Andrew Black
26 Nov 2022Omar, Many thanks for your review. Really pleased you were happy with the service. Dani and Zia will be really pleased. Thanks again. Regards, Andrew Andrew...

By : 'Rozmin'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Owner)
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SE1
We have been very pleased with Blackkatz as their service has been very efficient and professional Been with them for over 15 years and their service has been ... Read Full Review
By : Andrew Black
20 Sept 2022Rozmin, Many thanks for the review, really pleased you are happy with the service. Thanks again. Regards, Andrew Andrew...

By : 'Alejandra'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : NW1
I loved how Lisa handled all the process and made it so easy for me. I'm very happy with the provided ... Read Full Review
By : Andrew Black
6 Sept 2022Alejandra, Lisa will be really pleased you were happy with the service. Thanks. Regards, Andrew Andrew...


By : 'Antonio'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3
They have been super helpful and professional since the first viewing! I strongly suggest this agency for your next move!! ... Read Full Review
By : Andrew Black
5 May 2022Antonio, Many thanks for your review, much appreciated. Erika and Aidan will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...

By : 'Victoria'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Rent PCM : £66000
Would you recommend ? : Yes
Postcode : N6
Black Katz is a very professional and efficient team, they are worried about every single detail, Lisa and Pippa are very supportive when you require their assistance, You can trust in their ... Read Full Review
By : Andrew Black
25 Apr 2022Victoria, Many thanks for your review, much appreciated. Lisa and Pip will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...

By : 'Panos'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
Erika (based in Black Katz, Hampstead) replied, in detailed, to all queries we raised before we move in the flat. So, in my view, her help is 5-star rated. Other than that, when we entered the flat, we realised that there is a serious mould issue, which I would personally expect the letting ... Read Full Review
By : Andrew Black
25 Mar 2022Panos, Thanks for your 5 star review for Erika, she will be really pleased. I can assure you that we are always honest with all tenants. If there are outstanding issues in the flat please get in...
By : 'Isla'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N6
I had been looking for a pet friendly property for a couple of months in london whilst living in Newcastle, chasing up estate agents remotely and not having much success, and along the way i got in contact with black katz. Ben was fantastic - he would text me with potential properties that were ... Read Full Review
By : Andrew Black
11 Mar 2022Isla, Really pleased you were happy with the service. Ben will be really pleased, a great member of the Team. Thanks. Regards, Andrew Andrew...

By : 'Lorcan'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW9
Black Katz were extremely accommodating and professional in their service and being forthcoming with all details. Tim Perkins exemplifies that service and I would recommend this estate agents to anyone in need of an efficient process in helping their house ... Read Full Review
By : Andrew Black
14 Feb 2022Lorcan, Many thanks for your review, it is much appreciated. Tim will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...

By : 'Karen'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW10
Lisa, was great to deal with, quick to respond and always helpful. She explained the process and guided us ... Read Full Review
By : Andrew Black
31 Jan 2022Karen, Many thanks for your review. Lisa will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...


By : 'LondonRenter'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
We didn't end up going with one of their properties but their customer service was excellent, they regularly checked in with us but not in an annoying way, they gave us loads of info about all the flats and didn't try to sell us anything that wasn't right for us. I will definitely ... Read Full Review
By : Andrew Black
13 Dec 2021Many thanks for your positive review, much appreciated. Aidan will be really pleased. Thanks again. Regards, Andrew Andrew...
By : 'Isabel'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W12
From the beginning they did it wrong, they gave us BROKEN furniture and they said we could throw it away, they gave us a house with the kitchen drain clogged and the water in the RED pipes, we sent them a message and they never answered us. To finish we left that house because they passed us and ... Read Full Review
By : Andrew Black
24 Nov 2021Isabel, We are sorry that you were not happy with the service you received; we work very hard at providing all our tenants with the best possible service. We have fully looked into matters and...
By : 'Josie'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : E8
After relocating back to the UK from Australia, my partner and I were keen to find a place and get back to London living. Ben was extremely helpful & genuine and helped us find our ideal home in the location we wanted within a week of looking. Ben would answer our questions/queries any ... Read Full Review
By : Andrew Black
8 Nov 2021Josie, Many thanks for your review, much appreciated. Ben will be really pleased you were happy with the service. Thanks again, Regards, Andrew Andrew Black...
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Last updated at 7/25/2016, 9:45:24 AM by allAgents