The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.7/5, 31 Reviews
13% Recommended
25% sales valuation accuracy
50% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 25.00% | 50.00% | £130,000 | £235,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 3 | 15 | 0 | 1 | 0 | 3 | 0 | 8 |
Berkley Estate & Letting Agents
75 Hinckley Road, West End, Leicester, Leicestershire
LE3 0TD
0116 254 4755



By : 'Pete'
Branch : Leicester, 75 Hinckley Road, West End
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LE3
We have just instructed someone else to take over the sale of our property. In the 3 Months up to Christmas the Berkeley were marketing the property they have done nothing that impressed. Liz in particular was uninterested and uninformed when answering the phone and does not add value to their ... Read Full Review
By : 'Angry'
Branch : Leicester, 75 Hinckley Road, West End
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : No
Postcode : LE3
Berkeleys are absolutely disgraceful! They've let themselves into our house without permission, taken our deposit without the proper action been taken saying we are now 'out of contract' therefore they don't have to and are so rude it's unbelievable. i was once told i had 24 hours to get back ... Read Full Review
By : 'Emma'
Branch : Leicester, 75 Hinckley Road, West End
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LE3
I have been renting with Berkley estates after moving from a previous letting agency. This is the WORST agency I have ever come across. The Manager Jan Lancaster is the most rudest and unhelpful woman I have ever dealt with. She is meant to the be the manager and offer good customer service. The ... Read Full Review
Got a new manager who was polite and freindly Not rude and horrible
By : Jan Lancaster
22 May 2014Emma Moore applied for a student tenancy in July 2012 and this tenancy was a Tenant Find Only, meaning that once the initial payments had been made no further contact with our office would have been ...
By : 'Shah'
Branch : Leicester, 75 Hinckley Road, West End
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LE4
My offer was declined without contacting the buyer even when i offered the asking price and my offer was the ... Read Full Review
I was willing to purchase a flat on marsh close and made few offers, however your sales team member declined all my offers without putting my offer to the buyer, i even offered the asking price however your sales team member told us that they have a cash buyer and the seller as accepted there offer, my mortgage was in place and with no chain and with 20% deposit however that should make no difference to a cash buyer as to complete would take the same time, all i wanted to know that my offer was the asking price so why was not my offer put forward too the buyer, if i had a property to sell am sure i wanted the maximum price for my property.
By : 'Knightonday'
Branch : Leicester, 75 Hinckley Road, West End
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LE3
As a landlord, I have been with Berkley for 5 years now and rent out 2 houses through them. I have always found them to be professional and they have kept me advised of any of the tenants needs to which I have acted promptly. Some of the tenants have been delightful and some have left the houses in ... Read Full Review
By : 'LilyAnne'
Branch : Leicester, 75 Hinckley Road, West End
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LE3
I honestly do not know where to start with the horrendous experience myself & my flatmates have undergone over the last 10 months. How this agency is still in business I do not know. We have been shouted at, harassed, patronised & mislead throughout our entire dealings with this agents. The ... Read Full Review
By : 'Ira'
Branch : Leicester, 75 Hinckley Road, West End
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LE2
Hi. I have lived last year on 84 grasmere street, it was the worst time at my life. I have paied lots of money not only for a house but utility bills too, and i was expected nice living. However, it was hell, we had a massive gap between kitchen door and the wall, so it was freezing all the time ... Read Full Review
By : 'FEDUP91'
Branch : Leicester, 75 Hinckley Road, West End
Services : Letting (As a Tenant)
Would you recommend ? : No
Completely unprofessional and infuriating. The staff have no idea what they're talking about and they lie through their teeth to try and keep you quiet/happy. We've been renting a newly renovated apartment through them for a couple of months and still haven't got a letter box, door bell or ... Read Full Review
If they were more professional, told the truth and delivered on their promises. But under current circumstances, once we\'ve left this house we will have no further contact with them and certainly not recommend them to anyone we know.

By : 'UnhappyCustomer'
Branch : Leicester, 75 Hinckley Road, West End
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Not only are this staff at this establishment completely useless, they are also extremely rude to most clients. They did not know any answers to the questions me and my husband asked regarding the property, and still had no idea of the state of the property even after knowing about our meeting for ... Read Full Review
By : 'Unsatisfied'
Branch : Leicester, 75 Hinckley Road, West End
Services : Letting (As a Tenant)
Would you recommend ? : No
I am a student and was excited to move in to my newly renovated large apartment in September, however after dealing with these estate agents my excitement has now turned into dread. I don't even know where to begin with these people, they are rude and seem to know very little about what they are ... Read Full Review
By : 'A'
Branch : Leicester, 75 Hinckley Road, West End
Services : Letting (As a Tenant)
Would you recommend ? : No
The staff were extremely rude to me everytime i spoke to them. When has it been acceptable for staff to raise there voice at customers? Very very ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 1/24/2017, 8:34:10 AM by allAgents