The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3/5, 6 Reviews
50% Recommended
0% sales valuation accuracy
50% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0.00% | 50.00% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 3 |
Ashtons
14 Hardshaw Street, St Helens, Merseyside
WA10 1RE
01744 754120

By : 'T.'
Branch : St Helens, 14 Hardshaw Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WA10
I was given the responsibility of organising the sale of my late Aunts house in St Helens. Not being from this area myself I contacted a couple of estate agents to do a valuation. The values came out exactly the same for both agents so it was down to who I thought was the most professional in their ... Read Full Review
Very reasonable. Cheaper than a quote from one of there rivals.
By : 'Wolves'
Branch : Great Sankey, 1 Station Road
Services : Other
Would you recommend ? : No
Postcode : WA5
Hardly any feedback from viewings. Expensive if you did sell for the little they do. Sold property twice and received silly reasons ... Read Full Review
Expensive for what little they do
By : 'Rude'
Branch : St Helens, 14 Hardshaw Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : WA
Rang several times to try make an appointment to view a property put on the rental market today. When a member of staff finally answered my call the young lady was VERY abrupt. Unprofessional. I am still waiting for a call ... Read Full Review
N/A
By : 'BecciBoo'
Branch : Stockton Heath, 100 London Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : WA9
I was a good tenant for nearly 2 years, when I wanted to give notice on my rolling contract due to my relationship ending staff at Ashton's made my life incredibly difficult. Used bullying tactics to try and keep me in the property. Refused to sign tenancy over to my ex partner yet were happy to ... Read Full Review
Charged over £300 for referencing and then refused application regardless of passing the relevant reference check, told that it is ultimately landlord decision even after payment and passing checks
By : Adam Eeles
12 Nov 2016Hello Becci, Thank you for your recent review, we are really sorry this as happened. This review site is for the Stockton Heath Sales office and not the rental department. I will make them aware of...
By : 'Lisa'
Branch : Stockton Heath, 100 London Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : WA12
Rang to arrange a viewing of a house in buttonwood. Viewing was arranged for next day at 2pm, I was told the house was empty.I arrived about 1.45 and parked outside. At 1350 I received a call from them saying thst she had only just been informed that the person letting the house still lived there, ... Read Full Review
By : 'Diana'
Branch : Stockton Heath, 100 London Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : WA3
Me and my boyfriend liked a flat very much and we tried to obtain a viewing as the flat was still available. We called at Ashtons several times, we tried to make an online booking but we got no response from them. They always said they have no time and that I should give them my contact info and ... Read Full Review
The agent should have shown more interest by being more flexible about arranging the viewing, should have told the truth from the beginning that he wants to obtain more than 1 reference fee and the landlord will decide who he wants as a tenant after Ashtons cash in at least 2-3-4 reference fees and we would have looked for other properties where we know that the agents are serious.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.