The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.5/5, 8 Reviews
13% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £775 | £1,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 5 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Amberley Estates
2 Twin Tumps Way, London, Greater London
SE28 8RD
020 8310 5911
By : 'Abdul'
Branch : London, 2 Twin Tumps Way
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE28
Closed down and run off with my rent money. Donna Dustin is the owner Not trustworthy Ambeley inside morrisons. She does not pay rent on time and currently on the ... Read Full Review
By : 'Mrs'
Branch : London, 2 Twin Tumps Way
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : No
Postcode : SE28
I got really annoyed by this agent because I want to get back my tenant deposit but I cannot get hold of them any helpful ... Read Full Review
By : Frustrated Landlord
17 May 2019Nightmare agent.. The agent fails to respond to phone calls for weeks on end and is now owing me money also. DO NOT USE this agency until they get their act...
By : 'Valerie'
Branch : London, 2 Twin Tumps Way
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : No
Postcode : SE28
The most crappiest service ever! Crooks! Very unreliable and non efficient service 3 weeks after tenant left hasn't bothered to view property so has the ... Read Full Review
Awful
By : 'Mrs'
Branch : London, 2 Twin Tumps Way
Services : Letting( As a Owner )
Rent PCM : £775
Would you recommend ? : No
Postcode : SE28
Amberley Estates' (Thamesmead) Managing Director boast of her experienced accounting back ground and "hands on" approach to customer care on their website, which I have found no evidence of, in my three and half years experience as a customer. Accounts have been unreliable: on numerous ... Read Full Review
Reply to my communication and settle final account.
By : Cesare Valesi
26 Jun 2018After 3 weeks my tenant has paid, I still have not received my rent and no one is answering the phone or my emails! My tenant has paid and I pay a rental guarantee insurance! Lost for words! I just...
By : 'Lucia'
Branch : London, 2 Twin Tumps Way
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SE28
What a bad bad bad bunch of people who work in this agency!!! I really wonder how on earth do they earn some money? I was interested in buying a flat from them - it takes days to get hold on somebody, or they don't pick up the phone or there is no one in the office at the moment who could help me. ... Read Full Review
By : 'prettyinpink'
Branch : London, 2 Twin Tumps Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE28
I rented my property through Amberley Estates and had a fantastic experience, my viewing of the property/ referencing and tenancy details went swiftly. I was kept up to date with the process at each step and would highly recommend the services of this agency. I have regular inspections of my ... Read Full Review
By : 'Ben'
Branch : London, 2 Twin Tumps Way
Services : Letting( As a Owner )
Would you recommend ? : No
One of the worst services I have ever seen from a professional organisation. I contracted them to manage my property. Firstly, they got the evaluation completely wrong by over 16% of what it should have been. After the initial deposit I received from Amberly, there was no money paid for the next 4 ... Read Full Review
Poor customer Service
By : 'Ewan'
Branch : London, 2 Twin Tumps Way
Services : Letting( As a Tenant )
Would you recommend ? : No
The laziness and incompetence displayed by this agency is truly exceptional. They didn't bother chasing the reference agency at the start of the tenancy, I had to do it all myself. Towards the end of the tenancy they repeatedly allowed prospective tenants into my home when I was out, without ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.