I have found them to be untrustiworthy and would never use them again I let my property through them in 2014. When I looked at T&Cs I saw that they wanted to get a renewal fee if the tenants stayed on. I don't blame them for trying, but I told them I wasn't prepared to do business with them on ... Read Full Review

Jeroen did not want to deal with me after his company handed my partner over to debt collectors for not paying money claimed by XanderMatthews. My partner and I did not agree with this claim. I called Jeroen to clear this up or find an amicable solution. He did not call me back after I left ... Read Full Review

Jeroen called me on the back of an advert I personally put up and his persistence won the day. I had 2 other local agents on the case as well as my own advertising for around 2 weeks before Xander Matthews took it on. Elisha (did the viewing) found me a tenant in 2 days, which was very impressive! ... Read Full Review

After two months of having my flat on with another agent and not getting any acceptable offers, I decided to list it with XanderMatthew. In less than a week they had secured a tenant, completed the reference checks and got the documents signed and completed. Service has been very quick and ... Read Full Review

I use a few services regionally and I can (with confidence) say that XanderMatthew is by far and away the best, most reliable and most responsible lettings agent that I deal with! XanderMatthew is providing me with tenants and the service (both lettings and management) is top-notch so I would ... Read Full Review

Jeroen was extremely helpful throughout our dealings with Xander Matthew. He was very prompt when sorting out the admin associated with renting, and was always on hand to answer any queries. He was very personable which added to our positive experience with Xander Matthew, which seems a very ... Read Full Review

Really friendly agents and willing to help us look for a place. Quick turnaround for moving (5 days). Jeroen rang to say good luck with the move which was a nice touch. Michael was willing to negotiate agent fee and rent ... Read Full Review

Thanks very much for all your help throughout the past few weeks. It is much appreciated and not often one finds an estate agent as willing & helpful as you have ... Read Full Review

A big thank you to the team at XanderMatthew - they found tenants for my property on King's Avenue within 3 hours of it coming on to the market. I was very impressed that they went the extra mile for me - I was a first time landlady and they helped me through the whole process. Very impressed ... Read Full Review

I came in touch with Jeroen last year when letting my flat and I'm pleased to say he's done an excellent job ever since. Even though XanderMatthew doesn't manage my property they are in touch regularly with helpful reminders (my gas safety certificate ran out and it had slipped my mind) but ... Read Full Review

XanderMatthew provided excellent service - taking the time to understand what I was looking for. Showed me the right properties without wasting my time on properties that just weren't what I was looking for. Would highly recommend for their customer focused approach (and great ... Read Full Review

Xander Matthew provided a very professional and efficient service. They found me a great new tenant for my flat within a short space of time. I would definitely use them again in the ... Read Full Review