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Audrey

4.8/5, 37 Reviews
97% Recommended

100% sales valuation accuracy

99% letting valuation accuracy

0% sales fee satisfaction

96% letting fee satisfaction

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About Audrey

Lettings Negotiator at Kerr & Co Residential

77 Goldhawk Road,London
Greater London
W12 8EH
020 8743 1166
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Having joined Kerr & Co on a part time basis, I soon became a full time employee and have never looked back. The main aspects of my job are showing applicants properties, taking up references, drawing up contracts and liaising with tenants/landlords. Living locally in Shepherd’s Bush for the past 10 years I know t
he area very well which comes in handy when dealing with tenants queries.
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It’s quite rare to get ...

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5 Star Review
UserName

UserName

By : 'Asif'
Services :
Would you recommend ? : Yes

Google Review31 May 2022
People found this helpful0

It’s quite rare to get perfect estate agent. But Kerr&Co at Shephards bush deserves whole hearted appreciations. David the sales manager made sure we had a nicely agreed terms and arranged multiple viewings. Audrey Saxton then took over as service manager and has been quite responsive. We had quite ... Read Full Review

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Kerr & Co’s support during ...

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5 Star Review
UserName

UserName

By : 'Justin'
Services :
Would you recommend ? : Yes

Google Review1 Apr 2022
People found this helpful0

Kerr & Co’s support during our tenancy was brilliant. David made the onboarding process very smooth for us and was always gave timely and informative responses to any of our queries. Audrey managed our tenancy wonderfully from start to finish - any issues we raised regarding our flat were always ... Read Full Review

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Rude & ...

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1 Star Review
UserName

By : 'Cal'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W6

27 Mar 2019
People found this helpful0

They ask you to put down a Holding Deposit, which clearly is only for holding the tenant, not the property, as the property is marketed by another agent at the same time. Audrey was extremely rude on the phone, when I expressed my disagreement to their approach on the Holding Deposit and when i ... Read Full Review

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By : Andrew Teague

15 May 2019

Dear Cal, we had tried several times to find common ground between your requests and what the landlord could provide. As you are aware the property was advertised as part-furnished not unfurnished ...

Outstanding ...

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5 Star Review
UserName

By : 'Sofia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12

19 Mar 2018
People found this helpful0

A very nice experience, Audrey has been very helpful and nice to us, always keeping us informed at all times. The process was much easier than I thought, thanks to her help. I would recommend Kerr & Co to other ... Read Full Review


Comments on Agent Fees

Fees are not high as I expected, it was a good surprise.

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So Happy with Kerr & Co ...

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5 Star Review
UserName

By : 'KF'
Services : Letting( As a Tenant )
Rent PCM : £997
Would you recommend ? : Yes
Postcode : W%

18 Oct 2017
People found this helpful0

So Happy with Kerr & Co and Audrey in particular. They have been very communicative, quick to respond, professional and friendly and kept me informed throughout the letting/referencing period. The process was so quick and efficient! Would absolutely use again and recommend to ... Read Full Review


Comments on Agent Fees

Fairly standard I think.

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We had a disappointing ...

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4 Star Review
UserName

By : 'Sofia'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : W12

30 Aug 2017
People found this helpful0

We had a disappointing experience with another agency, for that reason, we were not very optimistic about this new one. However, we were proved different. The entire process was very professionally managed. All the communication was prompt. Audrey, Chris and Sean were very helpful. There was a ... Read Full Review

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Fantastic agency, superb ...

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5 Star Review
UserName

By : 'Armik'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : W6

22 Jun 2017
People found this helpful0

Fantastic agency, superb service with very friendly and professional team! They manage to find us a lovely unit in such a short time and the whole process was the shortest/ simplest we had ever dealt with in the past - which is amazing for busy Londoners! Highly recommend ... Read Full Review


Comments on Agent Fees

Good fees

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Lovely and friendly staff. ...

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5 Star Review
UserName

UserName

By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12

1 Jun 2017
People found this helpful0

Lovely and friendly staff. Really helpful and approachable. Audrey was always available to answer any questions and kept us posted all the way to organize viewings asap. Easy and fast process to move in :) Chris was really sweet and funny. Welcoming atmosphere when we came to sign the contract and ... Read Full Review


Comments on Agent Fees

Really good and cheap Agent's fees! They are not trying to get more money or steal £400 of admin fees like other agtents! One of the best Agent's Fees in London! Please do not change it! We loved it :) Great value for money! Will definitely recommend you and use you again (if needed ;))

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Overall, a very good ...

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5 Star Review
UserName

By : 'Ricky'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W6

17 May 2017
People found this helpful0

Overall, a very good experience. Audrey has been very helpful and quick responding to my emails and answering all my questions. Everything went smooth and we couldn't be ... Read Full Review


Comments on Agent Fees

Good

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All communications with staff ...

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5 Star Review
UserName

By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W6

26 Jan 2017
People found this helpful0

All communications with staff were replied to promptly and any questions were answered helpfully. We were particularly impressed because our let was organised over Christmas and New Year. Organised, professional and friendly ... Read Full Review


Comments on Agent Fees

Lower than competitors and questions were answered honestly on what the fees would be

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Lovely Agent and staff. ...

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5 Star Review
UserName

By : 'Franco86'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12

23 Jan 2017
People found this helpful0

Lovely Agent and staff. cortesy punctuality and efficiency at their best. Our smoothest house move! Reasonable fees very reccomended ... Read Full Review


Comments on Agent Fees

reasonable

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Very happy with the level of ...

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5 Star Review
UserName

By : 'N'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12

19 Jan 2017
People found this helpful0

Very happy with the level of service offered by Audrey / Kerr & Co - I would recommend and use them again for future ... Read Full Review


Comments on Agent Fees

Fair

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Very helpful and efficient, ...

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4 Star Review
UserName

By : 'philip'
Services : Letting( As a Tenant )
Rent PCM : £1343
Would you recommend ? : Yes
Postcode : W12

5 Jan 2017
People found this helpful0

Very helpful and efficient, ensured the process was completed in a timely manner. Was available to show property when ... Read Full Review

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Excellent service. Not only ...

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5 Star Review
UserName

By : 'JAV'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : W12

8 Dec 2016
People found this helpful0

Excellent service. Not only did we secure a tenancy for a great property, the assistance provided by Kerr & Co in securing the tenancy was professional and helpful at all times. Kerr & Co demonstrate values of honesty and integrity when you deal with them; something you don't get from ... Read Full Review


Comments on Agent Fees

Good

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Fantastic service. It's the ...

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5 Star Review
UserName

UserName

By : 'chill'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : W12

25 Oct 2016
People found this helpful0

Fantastic service. It's the only estate agents I've actually recommended to anyone! The move in was simple; they handled all of the utility changes and everything has been dealt with in a smooth and professional manner. The letting agents are quick to reply to any queries and resolve issues ... Read Full Review

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I had a very disappointing ...

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4 Star Review
UserName

By : 'Sergio'
Services : Letting( As a Tenant )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : W12

29 Jun 2016
People found this helpful0

I had a very disappointing experience with other agency/landlord. Audrey and Keer and Co gave me what I was looking for: Security, Professionalism, and ... Read Full Review

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Very responsive and flexible ...

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5 Star Review
UserName

By : 'Felipe'
Services : Letting( As a Tenant )
Rent PCM : £330
Would you recommend ? : Yes
Postcode : W12

4 May 2016
People found this helpful0

Very responsive and flexible service , always helpful with the information without being forceful . When additional information was required they were always fast in contacting. Expectations with the landlord were always set in the best possible ... Read Full Review


What agent could do to change your mind?

Good fees when compared to average market rates


Comments on Agent Fees

Good fees when compared to average market rates

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I am extremely happy with the ...

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5 Star Review
UserName

By : 'Alina'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : W3

5 Jan 2016
People found this helpful1

I am extremely happy with the service and would gladly recommend the agency Kerr and Co residential to any other tenants in London . I've been very impressed with the letting agent Audrey Sexton she's very professional and helpful also the service was efficiently, quickly and so would certainly ... Read Full Review

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I'm really glad that we have ...

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5 Star Review
UserName

UserName

By : 'Vasily'
Services : Letting( As a Tenant )
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : W6

8 Oct 2015
People found this helpful1

I'm really glad that we have been dealing with a small agency like Kerr. The quality of service they provided was much superior than what we experienced with big agencies. Audrey has been very helpful from the 1st day I met her and she guided me and my partner through every single ... Read Full Review

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The entire process was very ...

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5 Star Review
UserName

By : 'Prerna'
Services : Letting( As a Tenant )
Rent PCM : £780
Would you recommend ? : Yes
Postcode : W6

20 Aug 2015
People found this helpful1

The entire process was very well and professionally managed. The communication was prompt and I had no issues in coordinating with Audrey. She was very pleasant, easily approachable and responsive to my questions and queries while we were discussing the tenancy. Thank you very ... Read Full Review

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