The UK's Largest Customer Review Website for the Property Industry
Viktoria
4.8/5, 52 Reviews
96% Recommended
100% sales valuation accuracy
0% sales fee satisfaction
About Viktoria
No Biography Found
Latest Reviews
Slawomir Kolsut
Slawomir Kolsut
Hadley Middleton
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 0% | 0% | 100% |
Latest Properties
No Property Found
No Property Found
Viktoria H. Outstanding ...
Share On : 
5 Star Review
By : 'Thomas'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW9
5 May 2025
People found this helpful0
Just wanted to express my appreciation Viktoria Herkner (Senior Property Manager) and service she always offers throughout. Whenever there is an issue she always goes above and beyond and demonstrates efficiency and care. Honestly, I couldn't have asked a better agent, she is passionate about her ... Read Full Review
Comments (0) Report abuse
Was this helpful?:
Thomas Rombola said about Cedar Estates
Services : Sales( As a Buyer )Date: 5th May 2025
Just wanted to express my appreciation Viktoria Herkner (Senior Property Manager) and service she always offers throughout. Whenever there is an issue she always goes above and beyond and demonstrates efficiency and care. Honestly, I couldn't have asked a better agent, she is passionate about her job and consistent. Thank you Viktoria and Cedar Estates staff all you do!
The UK's Largest Customer Review Website for the Property Industry
I can not stress enough how ...
Share On :
5 Star Review
By : 'Slawomir'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : NW7
16 Feb 2024
People found this helpful0
I can not stress enough how supportive Victoria was with our issues.She is always on top of everything, always responding very promptly. She looks after her tenants.I wish every Senior Propertry Manager was like her.So happy to have ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Slawomir Kolsut said about Cedar Estates
Services : Letting( As a Tenant )Date: 16th Feb 2024
I can not stress enough how supportive Victoria was with our issues.She is always on top of everything, always responding very promptly. She looks after her tenants.I wish every Senior Propertry Manager was like her.So happy to have her.
The UK's Largest Customer Review Website for the Property Industry
I can not stress enough how ...
Share On :
5 Star Review
By : 'Slawomir'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : NW7
16 Feb 2024
People found this helpful0
I can not stress enough how supportive Victoria was with our issues.She is always on top of everything, always responding very promptly. She looks after her tenants.I wish every Senior Propertry Manager was like her.So happy to have ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Slawomir Kolsut said about Cedar Estates
Services : Letting( As a Tenant )Date: 16th Feb 2024
I can not stress enough how supportive Victoria was with our issues.She is always on top of everything, always responding very promptly. She looks after her tenants.I wish every Senior Propertry Manager was like her.So happy to have her.
The UK's Largest Customer Review Website for the Property Industry
Highly recommend ...
Share On :
5 Star Review
By : 'L'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6
31 Dec 2023
People found this helpful0
We would like to THANK the Cedar Estates' Letting Team, including Jordan C., Alex C., and especially VICTORIA H., for all their assistance and support throughout. Victoria has been an amazing manager. She is very result-oriented and sorts out the issues promptly and efficiently. Victoria and ... Read Full Review
Comments (0) Report abuseWas this helpful?:
L Ni. said about Cedar Estates
Services : Letting( As a Tenant )Date: 31st Dec 2023
We would like to THANK the Cedar Estates' Letting Team, including Jordan C., Alex C., and especially VICTORIA H., for all their assistance and support throughout. Victoria has been an amazing manager. She is very result-oriented and sorts out the issues promptly and efficiently. Victoria and her team have always gone above and beyond to help us with all sorts of tenant issues. We have been with Cedar for nearly 7 years and have never had any complaints. Help is always available at Ceder. We would highly recommend it.
The UK's Largest Customer Review Website for the Property Industry
ABSOLUTE SCAM - 5 MONTHS TO ...
Share On :
1 Star Review
By : 'Hadley'
Services : Letting( As a Tenant )
Rent PCM : £1928
Would you recommend ? : No
Postcode : NW6
29 Dec 2023
People found this helpful0
ABSOLUTE SCAM - 5 MONTHS TO GET OUR FULL DEPOSIT BACK THANKS TO THE TENANCY ADJUDICATION SCHEME. Please don't trust these agents. After paying our rent on time and in full for more than four years, we were informed earlier this year that our monthly rent on a two-bed flat would increase by ... Read Full Review
Attached Files
Comments (0) Report abuseABSOLUTE SCAM - 5 MONTHS TO GET OUR FULL DEPOSIT BACK THANKS TO THE TENANCY ADJUDICATION SCHEME.
Was this helpful?:
Hadley Middleton said about Cedar Estates
Services : Letting( As a Tenant )Date: 29th Dec 2023
ABSOLUTE SCAM - 5 MONTHS TO GET OUR FULL DEPOSIT BACK THANKS TO THE TENANCY ADJUDICATION SCHEME.
Please don't trust these agents. After paying our rent on time and in full for more than four years, we were informed earlier this year that our monthly rent on a two-bed flat would increase by almost £400 to £2383pcm. This was no longer financially viable for us, so we agreed to move out on 24th June 2023.
An agent from Cedar Estates, Alex, called us soon after to say he had found a replacement tenant who wanted to move in earlier. We were issued with a Deed of Surrender - which we both signed believing our Landlord had done the same. We agreed to move out on 5th June 2023 after signing a contract with a new agent, and paying a deposit on a new flat.
We were then informed by Alex that the tenant he had lined up had dropped out due to 'Visa issues' and we were liable for the entire rent, and we couldn't move until 24th June 2023. What followed was a lengthy, five month process (as you'll see from the attached screenshots), whereby I successfully fought our case via the Tenancy Deposit Scheme. This is after we'd tried to have conversations in person with Alex, other representatives from the agent, and the landlord, to avoid this process.
They tried to charge us a £270.00 cleaning fee (with no itemized invoice), and £150.00 for a crack in the bathroom sink. Not only that, but they called Camden Council before the adjudication verdict had been reached, and claimed £98 from us in Council Tax overpayment.
It's truly disgusting behaviour during a housing crisis, and I worry for anyone who doesn't have a robust support system. I couldn't have won this battle without my parents support. I don't come from a well-off family, and it meant us spending our weekends compiling evidence - including photos and video, to prove that we had been scammed.
Please don't trust these agents - and if you do, ensure you have a full inventory and check-in inspection. Make it clear in your contract that you will not pay for a professional clean upon leaving, and you would like an inspection before you move out, and the opportunity to contest anything upfront before it reaches this stage.
I wouldn't trust Alex, or any one at this business, with something as precious as my home, or my mortgage. Victoria was the agent who contacted Camden Council and also took further money we were owed, despite the fact the adjudication hadn't been completed. Whether you're a tenant or a landlord, I would think very carefully before you trust this agent. I remember agents showing prospective tenants around the flat before we moved and they didn't even know that council tax is £179.00 per month in Camden, or that the property was essentially unfurnished. Please take your hard-earned money and go somewhere else.
The UK's Largest Customer Review Website for the Property Industry
Vicktoria makes me confident ...
Share On :
5 Star Review
By : 'Christopher'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW9
21 Sept 2023
People found this helpful0
Vicktoria makes me confident that any property issues will be ironed out and fast. Which is a rarity in the age of renting in 2023. Great communication and makes sure you're fully aware of all ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Christopher said about Cedar Estates
Services : Letting( As a Tenant )Date: 21st Sep 2023
Vicktoria makes me confident that any property issues will be ironed out and fast. Which is a rarity in the age of renting in 2023. Great communication and makes sure you're fully aware of all info.
The UK's Largest Customer Review Website for the Property Industry
I have been with cedar for 7 ...
Share On :
5 Star Review
By : 'Yaniv'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : NW6
23 Nov 2020
People found this helpful0
I have been with cedar for 7 years now. Very quick and efficient maintenance or general issues. Would definitely recommend lettings and ... Read Full Review
Comments (0) Report abuseI have been with cedar for 7 years now.
Was this helpful?:
Yaniv said about Cedar Estates
Services : Letting( As a Tenant )Date: 23rd Nov 2020
I have been with cedar for 7 years now.
Very quick and efficient maintenance or general issues.
Would definitely recommend lettings and management.
Yaniv
The UK's Largest Customer Review Website for the Property Industry
Very professional ...
Share On :
5 Star Review
By : 'Caroline'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6
14 Oct 2020
People found this helpful0
Very professional service I have rented a property from Cedar Estate for two years. Very professional service, Viktoria has been very helpful and responsive to all my queries during this ... Read Full Review
Comments (0) Report abuseVery professional service
Was this helpful?:
Caroline said about Cedar Estates
Services : Letting( As a Tenant )Date: 13th Oct 2020
Very professional service
I have rented a property from Cedar Estate for two years.
Very professional service, Viktoria has been very helpful and responsive to all my queries during this time.
The UK's Largest Customer Review Website for the Property Industry
Having rented from Cedar ...
Share On :
5 Star Review
By : 'Jeffrey'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6
28 Sept 2020
People found this helpful0
Having rented from Cedar Estates for the last couple years at two properties in the Hampstead area, I can safely say they offer an exceptional, friendly and professional high-quality real estate service. Always quick to respond and help in any way they can, I’ve never had any issues. From ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Jeffrey Thomson said about Cedar Estates
Services : Letting( As a Tenant )Date: 27th Sep 2020
Having rented from Cedar Estates for the last couple years at two properties in the Hampstead area, I can safely say they offer an exceptional, friendly and professional high-quality real estate service. Always quick to respond and help in any way they can, I’ve never had any issues. From browsing properties with Jordan to liaising with Alex and property manager, Viktoria, it’s always been a pleasure. I hope to continue renting with them in future when I return to the NW area or should they expand further around London!
The UK's Largest Customer Review Website for the Property Industry
I want to recognise the ...
Share On :
5 Star Review
By : 'Leandro'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW11
8 Apr 2020
People found this helpful0
I want to recognise the amazing work from Victoria with all my doubts, furniture and others. Keep up the good ... Read Full Review
Comments (0) Report abuseI want to recognise the amazing work from Victoria with all my doubts, furniture and others. Keep up the good work
Was this helpful?:
Leandro Zaccati said about Cedar Estates
Services : Letting( As a Tenant )Date: 7th Apr 2020
I want to recognise the amazing work from Victoria with all my doubts, furniture and others. Keep up the good work
Regards
The UK's Largest Customer Review Website for the Property Industry
Amazing staff and always very ...
Share On :
5 Star Review
By : 'Brunno'
Services : Letting( As a Tenant )
Rent PCM : £36
Would you recommend ? : Yes
Postcode : HA7
16 Mar 2020
People found this helpful0
Amazing staff and always very helpful. Lived in the flat for 3 years and they were always very supportive with anything I needed. Special thanks for Viktoria Herkner who did her job with ... Read Full Review
Comments (0) Report abuseAmazing staff and always very helpful. Lived in the flat for 3 years and they were always very supportive with anything I needed.
Was this helpful?:
Brunno Cappelletti said about Cedar Estates
Services : Letting( As a Tenant )Date: 16th Mar 2020
Amazing staff and always very helpful. Lived in the flat for 3 years and they were always very supportive with anything I needed.
Special thanks for Viktoria Herkner who did her job with excellence.
The UK's Largest Customer Review Website for the Property Industry
I've been using Cedar ...
Share On :
5 Star Review
By : 'Sandra'
Services : Letting( As a Owner )
Rent PCM : £1081
Would you recommend ? : Yes
Postcode : N8
3 Dec 2019
People found this helpful0
I've been using Cedar Estates for over 20 years and have been very happy with the level of service provided. They have always provided good honest advice regarding the letting market and have found super tenants over that time. I'm particularly impressed with the diligence of Alex ... Read Full Review
Comments (0) Report abuseI've been using Cedar Estates for over 20 years and have been very happy with the level of service provided. They have always provided good honest advice regarding the letting market and have found super tenants over that time. I'm particularly impressed with the diligence of Alex Croft, who found my latest tenants. Always takes the time to keep me informed with the situation and any changes to the legal requirements for letting. I have also been very well looked after by Viktoria Herkner. Keep up the good work.
Was this helpful?:
Sandra Wilson said about Cedar Estates
Services : Letting( As a Owner )Date: 3rd Dec 2019
I've been using Cedar Estates for over 20 years and have been very happy with the level of service provided. They have always provided good honest advice regarding the letting market and have found super tenants over that time. I'm particularly impressed with the diligence of Alex Croft, who found my latest tenants. Always takes the time to keep me informed with the situation and any changes to the legal requirements for letting. I have also been very well looked after by Viktoria Herkner. Keep up the good work.
Highly recommended.
The UK's Largest Customer Review Website for the Property Industry
Cedar Estates (Alex and ...
Share On :
5 Star Review
By : 'HH'
Services : Letting( As a Tenant )
Rent PCM : £20
Would you recommend ? : Yes
Postcode : W2
28 Oct 2019
People found this helpful0
Cedar Estates (Alex and Victoria) have been managing our flat for the past 5 years on behalf of our landlord. They have been extremely responsive and professional in every interactions we have had. We rate them very highly and would recommend their services to any ... Read Full Review
Comments (0) Report abuseWas this helpful?:
HH said about Cedar Estates
Services : Letting( As a Tenant )Date: 28th Oct 2019
Cedar Estates (Alex and Victoria) have been managing our flat for the past 5 years on behalf of our landlord. They have been extremely responsive and professional in every interactions we have had. We rate them very highly and would recommend their services to any landlord.
The UK's Largest Customer Review Website for the Property Industry
Cedar Estates are always ...
Share On :
5 Star Review
By : 'Sharon'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : N3
23 Oct 2019
People found this helpful0
Cedar Estates are always helpful and efficient in communicating with the tenants and resolving issues regarding property management at our property in Princes ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Sharon Davis said about Cedar Estates
Services : Letting( Property Management )Date: 22nd Oct 2019
Cedar Estates are always helpful and efficient in communicating with the tenants and resolving issues regarding property management at our property in Princes Avenue.
The UK's Largest Customer Review Website for the Property Industry
Always willing to assist when ...
Share On :
5 Star Review
By : 'Terry'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : NW6
22 Oct 2019
People found this helpful0
Always willing to assist when it's needed ! Professional and diligent , 7 years renting with Cedar , Victoria is always on hand to assist when it's required , water gas whatever the issue it's a comfort to be able to get prompt ... Read Full Review
Comments (0) Report abuseAlways willing to assist when it's needed !
Was this helpful?:
Terry Morgan said about Cedar Estates
Services : Letting( As a Tenant )Date: 21st Oct 2019
Always willing to assist when it's needed !
Professional and diligent ,
7 years renting with Cedar , Victoria is always on hand to assist when it's required , water gas whatever the issue it's a comfort to be able to get prompt solutions
The UK's Largest Customer Review Website for the Property Industry
Professional ...
Share On :
5 Star Review
By : 'Sharon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW6
22 Oct 2019
People found this helpful0
We rent out 2 properties through Cedar and have dealt with them since about 7 years. We mainly deal with Alex who is just the most helpful person. He is always upbeat, professional, responds quickly and is always willing to go the extra mile. We would not consider any other ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Sharon Maes said about Cedar Estates
Services : Letting( As a Owner )Date: 21st Oct 2019
We rent out 2 properties through Cedar and have dealt with them since about 7 years. We mainly deal with Alex who is just the most helpful person. He is always upbeat, professional, responds quickly and is always willing to go the extra mile. We would not consider any other agent
The UK's Largest Customer Review Website for the Property Industry
Extremely satisfied with ...
Share On :
5 Star Review
By : 'GERGANA'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW1
22 Oct 2019
People found this helpful0
Extremely satisfied with Cedar Estates! Professional, diligent and highly efficient! I rented a flat with them for 7 years and I was left more than happy with the services they provided! They were kind and understanding when they didn't have to be and made my stay in London a far smoother ... Read Full Review
Comments (0) Report abuseExtremely satisfied with Cedar Estates! Professional, diligent and highly efficient! I rented a flat with them for 7 years and I was left more than happy with the services they provided! They were kind and understanding when they didn't have to be and made my stay in London a far smoother experience. I would like to praise everyone in the agency, but the two people that stood out for me were Alex Croft who was really helpful and Victoria Herkner, who never stopped to amaze me! I've never seen a more hardworking person, always ready with an answer to every problem I experienced, even Friday evenings! I I wish them all the best!
Was this helpful?:
GERGANA HRISTOVA said about Cedar Estates
Services : Letting( As a Tenant )Date: 21st Oct 2019
Extremely satisfied with Cedar Estates! Professional, diligent and highly efficient! I rented a flat with them for 7 years and I was left more than happy with the services they provided! They were kind and understanding when they didn't have to be and made my stay in London a far smoother experience. I would like to praise everyone in the agency, but the two people that stood out for me were Alex Croft who was really helpful and Victoria Herkner, who never stopped to amaze me! I've never seen a more hardworking person, always ready with an answer to every problem I experienced, even Friday evenings! I I wish them all the best!
Gergana
The UK's Largest Customer Review Website for the Property Industry
Best people ...
Share On :
5 Star Review
By : 'LGM'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6
9 May 2019
People found this helpful0
Available, reactive, nice people, helpful . I highly recommend them! Im happy to be an other year with the cedar estates team ! ... Read Full Review
Comments (0) Report abuseAvailable, reactive, nice people, helpful . I highly recommend them!
Was this helpful?:
LGM said about Cedar Estates
Services : Letting( As a Tenant )Date: 8th May 2019
Available, reactive, nice people, helpful . I highly recommend them!
Im happy to be an other year with the cedar estates team ! thanks
The UK's Largest Customer Review Website for the Property Industry
Prompt ...
Share On :
5 Star Review
By : 'Margarita'
Services : Letting( As a Tenant )
Rent PCM : £1475
Would you recommend ? : Yes
Postcode : NW6
25 Apr 2019
People found this helpful0
Had my boiler down over night. Victoria was very helpfull, quickly replied and efficiently processed to sort out the issue the same day. Many ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Margarita said about Cedar Estates
Services : Letting( As a Tenant )Date: 24th Apr 2019
Had my boiler down over night. Victoria was very helpfull, quickly replied and efficiently processed to sort out the issue the same day. Many thanks!
The UK's Largest Customer Review Website for the Property Industry
327 Kilburn High Rd - ...
Share On :
5 Star Review
By : 'Enrico'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6
1 Feb 2019
People found this helpful0
I have been liaising with both Viktoria and Niamh since I moved in the property below September last year and their support has always been great. They in fact responded to all my requests promptly and by really going the extra mile. And the results - such as the whole renovation of the hallway, ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Enrico said about Cedar Estates
Services : Letting( As a Tenant )Date: 1st Feb 2019
I have been liaising with both Viktoria and Niamh since I moved in the property below September last year and their support has always been great. They in fact responded to all my requests promptly and by really going the extra mile. And the results - such as the whole renovation of the hallway, recently completed - clearly show this!
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 52 items
Awards won
No Property Found
No Property Found
No Property Found
