It was very easy to communicate with them. They were always friendly. They were honest in valuing my old house. But what was special about these people was that they went the extra mile and told us everything there was to know. I would rate them 10/10. I would recommend Castles to anyone who wants ... Read Full Review

Starting with Austen viewing the property, providing excellent advice on price and work required, help from others sorting out issues and Mark finalising on the exchange of contracts, all the staff were quick, efficient and very ... Read Full Review

After a bad experience with an internet agent, Castles took over my sale and showed how it's done. From the first call I made I received first class service, they kept me informed every step of the way, they were extremely professional, courteous, informative, friendly and more importantly got ... Read Full Review

Right from the start Austin was on the ball. I gave castles the request to sell our house as he delivered a valuation when he said. whereas his competition from other estate agents failed to deliver for almost a week. Following on he answered all my queries, Contact through other members of ... Read Full Review

We had excellent pre- sale advice and the all important finding us a buyer on the first viewing day from Austen. Then great advice and work from Michael and the team smoothing our way to ... Read Full Review

After a slow start I started to lose faith in Castles. However that all changed when I spoke to Austen. Austen gave me invaluable advice regarding what my property should be marketed at in order to attract the right buyers and he was right on the money because that was the turning point. Muhammed ... Read Full Review

I would highly recommend Castles. Excellent communication and efficiency. We are selling and purchasing through Castles and the process has been made seamless by staff. A particular mention to both Sophie and Austen for helping us along on our ... Read Full Review

from the start austin was very proffesional and explained everything to us in plain english brilliant,he also emailed us on the progress odf selling our ... Read Full Review

After being on the market with another agent for 2 months we felt our property was well priced to sell and became a little frustrated , we contacted castles to jointly market our property , we were amazed at the swift professional service castles provided .. we first met with Austen who came round ... Read Full Review

I dealt mainly with Austen who came and valued the property which I was selling. He was friendly and professional and gave great advice. Sophie and her colleague Mohamed kept me updated throughout the selling process and although not getting the asking price, I was more than happy with what my wife ... Read Full Review

I had three Estate Agents value my property and wanted the select who I considered best able to sell my house and attain the best and relativistic price in order for it the sell within a reasonable time frame (Castles were not the highest valuation) I also wanted an agent who would do their very ... Read Full Review

I cannot thank lynn enough with her professionalism and patience with me during a very difficult t time - she went above and beyond the call of duty - it was just a pleasure to deal with her and I cannot praise castles enough and I recommend the Castles Team at every opportunity BIG THANK ... Read Full Review

We was very impressed with Sophie, from the first phone call. She was very well spoken and polite on the phone. She explained the vendors situation, which helped us understand the vendors position and that our viewing will be counted despite earlier viewings from other potential buyers, before the ... Read Full Review

I am writing this review because of my unceasing admiration for the team at Castles Swindon. Having bought and sold numerous times with this agent their expertise and knowledge of the market was second to none. They do not over inflate and hype up, they just give an honest and REALiSTiC smarket ... Read Full Review

Moving with castles, not a problem, No stress, hassle free and fantastic communication throughout. Delighted with the service would reccomend to family and ... Read Full Review

Was recommended by a friend what great service,kept informed austen was great had loads of viewings set up within 2 days of going on market And house sold straight away thanks to lottie and team would recommend castles to ... Read Full Review

Muhammed is always on hand, always seems to know what's going on. In general the office communicates well as part of a team. I found him helpful, direct and informative. If it where not for his phone call we would not have purchased our most recent project. Having him on hand was key to our ... Read Full Review

Brilliant service from everyone at castles, Austen was very professional in the way he went about preparing the house sale. Tyler, Mike, and lottie in the office too have been nothing but helpful, and, castles as a company have been fantastic, at quite a delicate time for me, with the quick sale ... Read Full Review

Austen came to have a chat about the potential sale of our property. I have not sold a property for a long time, and I half expected someone to turn up in a suit with their sales hat on pushing us to sell our property for an expensive fee. I was completely wrong. Austen was friendly, down to earth, ... Read Full Review

Amazing service from Michael & Austin. Sold our house in less than 24hrs!! Great dealing with people who are professional and trustworthy. Will definitely recommend to friends and ... Read Full Review