ing a strong understanding of the lettings process through working in a fast-paced, high-volume environment.Within her first year, Nikki covered all key aspects of lettings, including negotiating offers between landlords and tenants, valuing and marketing properties, arranging and conducting viewings, managing property listings, progressing tenancies through to move-in, and ensuring legal compliance throughout the process. She has also worked closely with contractors and internal teams to support smooth day-to-day operations.Known for her clear communication, attention to detail, and calm, professional manner, Nikki takes pride in delivering a friendly yet efficient service. She is committed to developing her expertise within the industry and supporting landlords and tenants every step of the way, ensuring each tenancy is handled with care and confidence. Fun Fact: Nikki always had an interest in psychology and knew she wanted a people-focused office role where she could help others. Working in lettings allows her to combine both, using strong communication and psychology skills every day to support landlords and tenants.