Sold a flat and whole process was easy. Kelly was fab from valuation to the offer accepted, then Georgia and Hayley were both really responsive post offer all the way to completion. Would really recommend, they all made the process ... Read Full Review

I didn't buy using Richard James but had some viewings with them, and the two ladies who dealt with me were amazing. I'm a first time buyer and they were so attentive explaining everything to me and helping me understand what I was looking and were always a phone call away. Kelly and Paige, thank ... Read Full Review

We sold our flat with Kelly, who was excellent throughout. Kelly went above and beyond our expectations with the sale, even making a media video to assist in the sale. With this the flat was sold within a week and above the asking price. To add to this, other flats in the building had been up ... Read Full Review

Kelly was amazing from start to finish! After a very stressful 3 failed sales with another estate agents Kelly reassured us and honest from start to finish. I cannot thank Kelly enough her assistance and professionalism throughout! Jemma was so great through acceptance to completion chasing all ... Read Full Review

Kelly and the team were brilliant. Kelly kept me updated on viewings, provided feedback and secured strong interest in the flat at an early stage. I really appreciated her clear and regular communication - it was such a contrast to previous experiences with other agencies and made the experience ... Read Full Review

The team at Richard James were very professional, great communication with regular updates on progress and always very friendly too! Really impressed with the experience of buying through them from beginning to ... Read Full Review

Kelly was great throughout the process. I sold my flat elsewhere but Kelly was in constant contact and very helpful. I will recommend her to anyone looking to sell and things fall through I will be in touch. Thank you your ... Read Full Review

Kelly showed me around two apartments in my first week of viewing as a first time buyer. I had a few different properties to view across several agencies and Kelly's approach was by far my favourite. I was so overwhelmed and she was so lovely and reassuring and super easy to get hold of but ... Read Full Review

Kelly and her team were incredibly responsive. I'd had a bad experience elsewhere and Kelly provided all the reassurance I needed. She and Nicole went above and beyond with their levels of communication and made sure that I was kept in the loop at all times. I can't thank them enough ... Read Full Review

Kelly was excellent throughout! I had a few setbacks (through no cause of Richard James) but Kelly stayed positive & professional throughout. When one of my purchases fell through, she found me my new property & it was perfect for me! When I come to sell (which won’t be ... Read Full Review

Excellent service from the team involved in selling apartment, we encountered a couple of setbacks en route but always felt well informed advised and supported through the journey Special thanks to Laura chasing through the transaction with the solicitors and buyers in the chain, to Kelly with ... Read Full Review

Amazing service from everyone. I dealt with Nicole to start with and then Kelly also helped out and Laura helped finish the sale process. All 3 of them were great and quick with responses and all my awkward requests. Really appreciate how easy they made it for me buying my first ... Read Full Review

Amazing team! Super helpful and nothing was ever too much to ask for. Thank you team for helping me get my lovely ... Read Full Review

From the day of Ellis coming out to value our property, to Kelly & Nicole doing viewings we cannot fault the service we have received. Not forgetting the after sales care that Laura gave us throughout the selling process. Laura's communication throughout the process was excellent. She ... Read Full Review

I recently sold my flat with Richard James, and despite a few hiccups along the way, they really pulled through. We faced tough buyers and unexpected property issues, but Richard James stayed on top of everything. Their clear communication and sheer determination made all the difference. Even when ... Read Full Review

Kelly and Nicole did a fantastic job finding a property that fit my needs perfectly. Nicole really sold the place to me, and in such a fast-moving market, Kelly was extremely communicative in letting me know the needs of the vendor so that I was able to get my offer accepted ... Read Full Review

Excellent service throughout. Danny, Ellis, Kelly, Nicola & Laura were just amazing & brilliant at their job. After so many problems selling with other estate agents, the team pushed our complex sale finally through! Couldn't be more happier with the approach they took. Thank you so ... Read Full Review

Kelly helped us all along the way of our long journey. We were selling a leasehold flat which had its complications but Kelly was always upbeat and helped get us over the line. She is always chipper and gets things done. I cannot recommend her highly ... Read Full Review

I worked with Laura, Nicole and Kelly, and what a fantastic team they are. So much support and feedback from them. Consistent updates and all round lovely to deal with. Made the process as un stressful as possible and i can not recommend them highly enough. Thank you ... Read Full Review

The team of staff I dealt with (Kelly, Nicole and Laura) were proactive, responsive and provided frequent updates to ensure a quick and smooth sale of my flat, which was much appreciated after not getting anywhere with another estate ... Read Full Review