The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

Managing Director at Direct Residential
Direct House, 2 Upper High Street,Epsom| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Lettings | 99% | 83% | 100% | 100% |


By : 'kayleigh'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : KT17
I have lived in my property almost 8 years and i have never had a issue with my landlord, he has always been there communication has been on point and always been reliable. Direct Residential are truly and amazing trustworthy and honest estate agents. thank you everything ... Read Full Review
By : Ian Plumb
29 Aug 2025Thank you Kayleigh, it has been our pleasure to support you in your home for such a lovely long time! All the best for the onward ...

By : 'Linda'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : KT18
Our experience with Direct Residential has been incredibly positive. I truly appreciate their professionalism and meticulous attention to detail. After renting the property four years, we have no complaints whatsoever. The agents addressed every concern we raised with utmost seriousness and ... Read Full Review

By : 'Katrina'
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : KT23
Called them when my heating wasnt working, was able to get it fixxed quickly i was on the phone, so polite and ... Read Full Review
By : Ian Plumb
18 Mar 2025Thank you Katrina for your review. It is our pleasure to support you in your ...

By : 'Aurora'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : KT19
As a landlord, I would highly recommend Direct Residential. Linda and the team have been friendly, very helpful and extremely efficient. Thank you for all the ... Read Full Review
By : Ian Plumb
13 Dec 2024Thank you Aurora for your lovely review which means the world to us. It is our pleasure to support you and your tenant in the rental of your property. All the ...


By : 'Jakes'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ME1
The service received from all at Direct Residential has been professional and prompt. Harrie Gilliani has been always so very helpful and proactive in keeping me up to date with any ... Read Full Review
By : Linda
30 Oct 2024Thank you for your lovely review particularly mentioning Harrie. It is our pleasure to support you in your ...

By : 'Aaron'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : KT18
All staff we communicated were amazing when helping us secure put new property. A special shoutout to Anna who was very helpful and made the whole experience seamless. Would ... Read Full Review


By : 'SV'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : KT21
Direct Residential cant be recommended highly enough. Professional, respectful and thorough, the team always do their best for landlords and tenants alike. Any issues are solved quickly and helpfully. Highly ... Read Full Review
By : Ian Plumb
6 Sept 2024Thank you SV for your lovely review which means the world to us. It is our pleasure to support you on your ...

By : 'Robyn'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : KT17
Moving from South Africa, we heard so many stories of the troubles people experienced trying to get a rental from outside England but with Direct Residential we cant relate. We have had the most amazing experience with the nicest, most helpful group of agents. I would 100% use them again and ... Read Full Review
By : Linda, Branch Manager
3 Sept 2024Thank you for your lovely review Robyn. It has been a pleasure to assist you in the search for your new ...

By : 'UK'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KT21
Working with Direct Residential has been a wonderful experience. They're helpful, knowledgeable and attentive and have made the whole process of tenancy very easy. I highly recommend ... Read Full Review
By : Ian Plumb
30 Aug 2024Thank you for your lovely review. It is our pleasure to support you in your tenancy and ...


By : 'Arton'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : KT17
Great service , very professional . Great knowledge, very easy to deal ... Read Full Review


By : 'Kayleigh'
Services : Letting (As a Tenant)
Rent PCM : £1340
Would you recommend ? : Yes
Postcode : KT17
Today has been 5 years of me being in my property and I’m so happy with my landlord and the team at direct residential, very kind and positive atmosphere. Brilliant ... Read Full Review
By : Ian Plumb
19 Sept 2023Thank you Kayleigh! Delighted you are pleased and happy ...

By : 'Jayne'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : KT22
A very efficient and professional agency. The staff were always there to answer questions. Highly ... Read Full Review
By : Ian Plumb
1 Aug 2023Thank you for the lovely review Jayne; always a pleasure to help a great ...


By : 'SSV'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : KT17
Direct Residential are excellent and I can't recommend them highly enough. Ian and team genuinely care about landlords and ... Read Full Review


By : 'SSV'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : KT17
Direct Residential are excellent and I can't recommend them highly enough. Ian and team genuinely care about landlords and ... Read Full Review

By : 'Richard'
Services : Letting (As a Owner)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : KT22
The team at Direct Residential have managed our propoerty for many years now and always provide a first class service when finding new tennants and during the ... Read Full Review


By : 'Ashtead'
Services : Letting (As a Owner)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : KT21
Very easy company to deal with.... From the first initial visit to the property to having installed a tenant within a couple of weeks. Ian and his team did a great ... Read Full Review
By : Linda Farouk
2 Mar 2023Many thanks for your kind ...


By : 'Tony'
Services : Letting (As a Owner)
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : KT21
They provided good advice and were very efficient in all our dealings with them. Very pleased with the service they ... Read Full Review
By : Linda Farouk
2 Mar 2023Many thanks for your kind ...

By : 'JT'
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : KT17
Happy with service provided by Direct Residential. This was the first property I have rented via an estate agent and I was pleasantly surprised how efficient the service was. Particular thanks to Ronnie who was very ... Read Full Review

By : 'Laura'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : KT17
Five years ago I was lucky enough to be introduced to Direct Residential through a friend to rent out my mother’s property. I met Ian who immediately made me at ease and gave me confidence. The whole team have been wonderful, their guidance second to none! I have since then bought another ... Read Full Review

By : 'Keming'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : KT19
We have used Direct Residential service since 2010. They provided 1st class service consistently. They know Epsom area very well. Very much ... Read Full Review