I would like to thank all the staff for the help and support and emma and all the rest of the ... Read Full Review

Have been a tenant with this company for almost 3 years and never had a single problem. Always eager to help and deal with enquiries quickly and professionally looking forward to even longer years working ... Read Full Review

I haven't had the best experience with my previous letting agent and never felt comfortable speaking to them. The staff at Castle Dene are truly amazing. If I have any questions or issues they answer and rectify ASAP. Hannah has been an absolute star from the start and continues to be so, the ... Read Full Review

We have been extremely happy with the quick, efficient and pleasant service given to us by both Hannah and ... Read Full Review

I find Hannah, Emma, Stuart and Lilly to be very informative and helpful every month, with invoices and letting me know condition of Property, also on any repairs or services that need doing. If I don't have a repair/service person for the job they have quite a comprehensive list of people ... Read Full Review

I've dealt with Emma for my friend as she has mental health problems and I can honestly say she is the most pleasant girl I've ever spoken to on the phone.anything that's ever gone wrong I've always asked to speak to Emma she goes out of her way to make sure any repairs are done ... Read Full Review

Emma has looked after my property since arriving at seaham her service has been second to none and im very confident knowing my property is in safe ... Read Full Review

Emma is always very helpful knowledgable and quick to reply to any emails or questions regarding my property 20b woods ... Read Full Review

I have only be dealing with Emma for a few months but in that time she has impressed me the way she has dealt with a full property renovation and also the re-letting of a property. Most importantly Emma is all ways in contact and has kept me informed of all that is going on. I,m sure that due to ... Read Full Review

Emma and Hannah have done a great job - through a difficult situation (tenant failed to pay the rent and went to jail - the system penalises the landlord in this situation - why??) - property now relet. ... Read Full Review

Brilliant work from the girls as always! they are always doing a fab job on a daily basis looking after my properties. My future properties will certainly be getting passed along to them as my properties now are always well looked after and are in the right hands with the girls at ... Read Full Review

I have been using Castledene for over 5 year and recently had a new person, emma and lilly they are both really great and keep me updated. I have used other agents before and feel like the service is nothing compared to what I get at ... Read Full Review

Emma has been helping me move from my flat to another property that suits my disability needs. She made things very easy for me to move over smoothly she understood my disability requirements and was very caring in making sure everything was in order for me! Huge thank you to her and all the girls ... Read Full Review

Miss Wilkinson had always been an extremely polite and well mannered young lady. She has always dealt with my requirements promptly and to a very high ... Read Full Review

Emma has looked after my property since she arrived at Seaham. Her property knowledge is second to none and is always more than helpful. I'm very happy knowing my portfolio is in capable ... Read Full Review

I have dealt with Emma whilst she has been employed by Castledene but i have known her for a lot of years from previous employments. I always believe that she deals with me in a professional manner. I would not hesitate to recommend her to any prospective landlords or even prospective ... Read Full Review

Castledene was able to help me with all my inquiries quickly and efficiently. I felt very confident that I was being given all the information I ... Read Full Review

I have found Emma Wilkinson to be very professional and gets the job done. And seems to have a good landlord/ tenant ... Read Full Review

Leanne was great and helped me get a property very quickly. Answered all my questions very professionally amd has great knowledge . Thanks for the ... Read Full Review

Emma started looking after my portfolio in January after loosing a little faith I was amazed how proactive at sorting out the problems there. Not only did our bank balance grow our faith in castledene was restored! I can't thank Emma enough for her efforts and hard work it really has not gone ... Read Full Review