Tenant of 5 years, I found the service of Eastbank and Lulu to be prompt, helpful, and empathetic. Would highly ... Read Full Review

Raluca was a great communicator and very helpful during our ... Read Full Review

As first time renters through an agency in the UK, we had a lot of questions which Lulu patiently and promptly responded. She was our contact throughout the whole process – from viewing to moving in, and she made everything go smoothly. Property we moved in was clean, freshly painted and with new ... Read Full Review

We dealt with an agent named Lula aka Raluca. She was unprofessional, incompetent and rude. She acted nicely until we put a deposit and then came out with her true colour. She gave us a very hard time and refused to return our holding deposit too! We request everyone to read some reviews before you ... Read Full Review

Thanks to Eastbank, me and my partner have recently moved to a new flat in the Walthamstow area. We are very grateful for the service they provided, removing a lot of stress from the moving process. Everyone we interacted with on the team was always quick to respond, keen to help and polite, ... Read Full Review

Lulu has been very helpful throughout the move in process, always replying to any queries very ... Read Full Review

We had a pretty positive experience with Eastbank throughout the tenancy and our agent Lulu would always respond quickly, while any issues with the flat, even though minor, were dealt with in a timely manner. The end of our tenancy was also handled very professionally and we received our full ... Read Full Review

I’ve been working very closely with Lulu with regards to my tenancy. I’ve been renting for 10+ years and in that time I have not experienced a tenancy manager more professional, timely or efficient as Lulu - and I have rented from all the big names ! If you are thinking about renting a flat in the ... Read Full Review

Renting from Eastbank has been a very smooth experience. Lulu has been incredibly helpful with any issues that have come up, many ... Read Full Review

Lulu was great to deal with, she was very expedite to make things move quickly and ... Read Full Review

Lulu has always been very responsive to our emails and requests and helped us through the process of renting the flat ... Read Full Review

The team at Eastbank are extremely kind and professional. Raluca in particular is always quick to respond to any of my queries and really goes the extra mile. I would highly recommend Eastbank to anyone that’s looking in and around the Walthamstow ... Read Full Review

My experience with Eastbank has been extremely positive. I have been renting my flat for just over 6 years and the team at Eastbank has been super helpful throughout. Shoutout to Lulu for looking after us day in and day out, she’s a true ... Read Full Review

We have had nothing but good experiences with Eastbank. We have been tenants in an Eastbank managed flat for around 18 months and they have been great the whole time. Lulu has been very helpful from the start, from the pre-move process right through our tenancy. Whenever we have had any queries or ... Read Full Review

I have been renting from Eastbank Studios for almost 2 years now. My experience of visiting the flat and getting all the paperwork sorted was excellent. Lulu is always incredibly responsive to emails and very clear. I've had several issues sorted swiftly. I would give Lulu 5 stars without ... Read Full Review

All queries have been answered swiftly and clearly at all times Very happy with the service and communication from Michelle and ... Read Full Review

I received a fantastic service from Raluca, the whole experience from start to finish was exceptional and extremely professional. I would highly recommend to all my friends and ... Read Full Review

The agency is professional and we did not have an issue with the flat in any way. There were prompt responses to our queries and were very accommodating. Would highly use their services ... Read Full Review

Renting through Eastbank and having Lulu be our point of contact for property management and maintenance made our time in our flat the best experience we've had in London. They are all incredibly helpful, caring and understanding; a real breath of fresh air in the London rental market. ... Read Full Review

Great support from the Eastbank team, Lulu specifically has been fantastic throughout my tenancy. I have already recommended them to a friend and would advise anyone looking to stay in East London to contact Eastbank ... Read Full Review