The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 100% | 100% | 0% |
| Lettings | 71% | 89% | 100% | 100% |


By : 'Vicky'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SY2
We have found Rebecca and Shaun Great. So helpfull and friendly, no problems or delays in being able to contact them and they're supper knowledgeable staff. Couldn't recommend highly ... Read Full Review


By : 'Vicky'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SY2
We have found Rebecca and Shaun Great. So helpfull and friendly, no problems or delays in being able to contact them and they're supper knowledgeable staff. Couldn't recommend highly ... Read Full Review

By : 'Glynn'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HR1
I had nothing but a pleasurable experience with Northwood. All customer service was 100% professional and yet friendly at the same time. I would definitely use them again if ... Read Full Review
The agents fee include the use of a 3rd party to find the cheapest bills for you. I didn't find them helpful at all and never got back to me with the information
The agents fee include the use of a 3rd party to find the cheapest bills for you. I didn't find them helpful at all and never got back to me with the information

By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : HR9
It was a pleasure dealing with Shaun, Anna and Bradley. As a prospective tenant I felt there was a genuine commitment to customer service and a professional approach to the letting process. Northwood will not be managing the property so I can't comment on that aspect. There were a few minor ... Read Full Review
On the high side but acceptable given quality of property and level of service.
On the high side but acceptable given quality of property and level of service.

By : 'Jon'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : HR1
Well it all starts with phone call to the office. NorthWood has a friendly team of staff that are always willing to help and made me feel so easy with the process of looking for my little place to rent. On the day of the vueing of the property, I was shown around by Shaun Grantham who showed me ... Read Full Review

By : 'Venkat'
Services : Letting( As a Tenant )
Rent PCM : £430
Would you recommend ? : Yes
Postcode : HR1
I found the whole team to be very helpful, approachable and prompt in responding. The do make efforts to fit in your needs and requirements within their limitations and try to achieve the best for the customer. Good luck to the team. If I decide to but a property I would approach northwood ... Read Full Review
Nominal.
Nominal.

By : 'Val'
Services : Letting( As a Owner )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : HR4
As a landlady I have found Northwood Hereford excellent at looking after my property. They make everything so easy and I'm very confident all is well. They are also very friendly and efficient when I make contact with ... Read Full Review
I use the platinum service. I think the fees are rather high as a percentage of the rent, but I'm happy that they do everything promised in the contract
I use the platinum service. I think the fees are rather high as a percentage of the rent, but I'm happy that they do everything promised in the contract

By : 'Russ'
Services : Letting( As a Owner )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : HR4
Over the last few years I have found the Northwood Hereford Management & staff team very thorough & professional in their dealings with my ... Read Full Review

By : 'LOH'
Services : Letting( As a Owner )
Rent PCM : £530
Would you recommend ? : Yes
Postcode : HR2
I have recently just moved to my property to Northwood Lettings. The service is excellent. Very fast and efficient. Shaun and Elliot have been quick to resolve any problems or queries. Would highly recommend ... Read Full Review

By : 'Mrs'
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : HR2
We were very pleased with our introductory dealings with Shaun, as first time Landlord's he gave us valuable advice and went above and beyond to source guidance information. Elliot dealt with the viewings professionally and we are confident in his choice of ... Read Full Review

By : 'Greg'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : HR6
Northwood manage a number of our properties & being reasonably old they require a reasonable amount of attention. I have found all the team most helpful & diligent in their application of our needs, often going above & beyond. Many ... Read Full Review
Northwoods fees are very fair & reasonable for the effort required in managing our properties.
Northwoods fees are very fair & reasonable for the effort required in managing our properties.

By : 'Andrea'
Services : Letting( As a Owner )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : HR2
I have recently appointed Northwood to manage my property in Hereford having relocated to live in Worcester. In the past I had managed my own property which I had found extremely stressful, particularly living a distance away. However, Shaun went above and beyond what I had expected to provide me ... Read Full Review

By : 'Anne'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HR2
Shaun & Elliot both have been very helpful when we looking to purchase a property to let and have looked after us well since taking on the letting of a property for us. No question is too silly for them to answer. Also the girls in the office have been on hand to and assist with tenant ... Read Full Review

By : 'Madeline'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : HR3
Northwood Hereford have managed my property for over 3 years now . The service I have had from them has been excellent. I feel reassured as they do regular checks on the property for me . They also manage to let my property quiet quickly which is good for me as I work full time away . So thank ... Read Full Review

By : 'EC'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : HR4
Great Lettings and Sales Agents would recommend them to anyone my whole experience has been from start to finish outstanding. Thank you for all your ... Read Full Review

By : 'Doug'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : HR4
What I like about Northwood is they fix a small problem without calling in expensive and often incompetent ... Read Full Review
By : Shaun
9 Jul 2015Thank you Doug. What is very interesting, you had an unlucky period whereby a number of issues occurred at once and I recall fixing one or two small issues in-house to keep cost low. We'll always try ...

By : 'R'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : HR4
Shaun and his excellent team have let out numerous properties for me and they have always been honest, professional, friendly, knowledgeable, and efficient in all their dealings with me. I therefore have on hesitation in recommending them for their quality service and cost effective ... Read Full Review
Very reasonable fees. Very satisfied.
Very reasonable fees. Very satisfied.


By : 'Colin'
Services : Letting( As a Owner )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : HR1
My wife and I have used Northwood for 4 years and have found them to be extremely professional in all aspects of the business. They take care of every aspect of the landlords' responsibilities and leave the situation hassle free. They are informative and communicate well whenever there is an issue ... Read Full Review


By : 'Rob'
Services : Letting( As a Owner )
Rent PCM : £985
Would you recommend ? : Yes
Postcode : HR4
Having been with the Hereford branch of Northwood for some years I have found the change over of ownership seamless in its transition and the standard of service equalling the high level experienced which has continued to be provided to date. Properties are never with out tenants and inspections ... Read Full Review

By : 'Tim'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : HR4
I have been using Northwood in Hereford for the last 2 years to let my property and they have always provided a very efficient and effective service. They are very professional and proactive in all their dealings and resolve any issues related to the property in a very timely ... Read Full Review