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The UK's Largest Customer Review Website for the Property Industry

Senior Client Manager - New Homes at Prospect Estate Agents
12 -14 Broad Street,Wokingham| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 92% | 90% | 100% | 100% |

By : 'PGreen'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG2
Ellen was so friendly and helpful from the start of the process right through to the end, it restored our faith in Estate ... Read Full Review
By : Prospect Estate Agency
21 Sept 2016We are pleased to have restored your faith in the industry, thank you for the five ...

By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG41
Words cannot express how highly we think of Ellen. During our extremely long, and complicated sales progression, Ellen was informative, supportive, professional and helpful consistently. She always ensured that every conversation was upbeat and helped us through from valuation to the final ... Read Full Review
Considering the length and complicated nature of our sale we felt our fee was very fair.
By : Prospect Estate Agency
21 Sept 2016Thank you for sharing your ...


By : 'Heather'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG41
I had a bad opinion originally of Prospect as an estate agent, however, Ellen, Roberto and team showed me that the Wokingham Branch are an exceptional team. They were supportive and listened to what I was looking for. Ellen helped me find my new home by pushing my boundaries and supporting me with ... Read Full Review
By : Prospect Estate Agency
11 Jul 2016Thank you for the positive ...

By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £469000
Would you recommend ? : Yes
Postcode : RG41
Ellen was really helpful in the sale and buying of our house, we had some real issues with Mortgages and Lawyers but she handled it really well and made everything really smooth. Can't rate her highly ... Read Full Review
worth every penny!
worth every penny!
By : Prospect Estate Agency
11 Jul 2016Thank you for the five ...


By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £560000
Would you recommend ? : Yes
Postcode : RG41
Excellent from start to finish. Highly polished, keen and on the ball. One major let down, was using the Prospects recommend solicitor DCLaw. Appalling from start to finish, costing us hundreds of pounds extra due to incompetence on their part. This did spoil the overall experience. While I would ... Read Full Review
Fees were average for the market, but the service was very good, so worth the money.
Fees were average for the market, but the service was very good, so worth the money.
By : Prospect Estate Agency
8 Jul 2016Thank you for the five stars and the ...


By : 'Sarah'
Services : Sales( As a Buyer )
Sold price : £725000
Would you recommend ? : Yes
Postcode : RG41
Both Ellen and David have been absolutely brilliant during our recent purchase in Wokingham. Initially with Ellen going through the viewing and offers process and then with David as we went through the legal side of buying, both were professional, efficient and friendly whenever I spoke to them and ... Read Full Review
N/A
N/A
By : Prospect Estate Agency
8 Jul 2016Thank you for sharing this positive ...


By : 'Very'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG41
Our overall experience was very positive. Ellen in particular was first class and her persistence ensured the transaction went smoothly. Communications and advice were detailed and accurate. We have no reservation in recommending Prospect to anyone wishing to buy ar ... Read Full Review
A bit expensive, but worth it given the efficiency that problems were overcome, and the professional manner that our house was marketed.
A bit expensive, but worth it given the efficiency that problems were overcome, and the professional manner that our house was marketed.
By : Prospect Estate Agency
5 Jul 2016Thank you for the five stars and the ...

By : 'Sue'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG41
My initial dealings with Prospect in 2015 were unsatisfactory e.g. details were lost, never had relevant house details emailed to me etc. However, once I started dealing with Ellen earlier this year I felt much happier. She remembered details about my needs in a property. Once she found a suitable ... Read Full Review
N/A - buying only
N/A - buying only
By : Prospect Estate Agency
5 Jul 2016Thank you for the five stars and for sharing your experience with ...

By : 'Ann'
Services : Sales( As a Vendor )
Sold price : £415000
Would you recommend ? : Yes
Postcode : RG40
Ellen was very helpful during my house sale. Always responded to my queries in a timely manner and was always cheerful and positive throughout my ... Read Full Review
Reasonable for the market conditions, I believe. The Estate Agents have to do a lot of chasing on behalf of their clients to get the contracts to exchange/completion.
By : Prospect Estate Agency
20 May 2016Thank you for the five ...

By : 'Mrs'
Services : Sales( As a Buyer )
Sold price : £189000
Would you recommend ? : Yes
Postcode : RG40
Ellen is undoubtedly one of the best estate agents I've come across, and her professionalism and delightful personality make her a pleasure to deal with. Her commitment and negotiating skills got us through to a successful purchase despite some major ... Read Full Review
By : Prospect Estate Agency
18 May 2016Thank you for the five ...

By : 'Duncan'
Services : Sales( As a Vendor )
Sold price : £305000
Would you recommend ? : Yes
Postcode : RG41
I have found Ellen to be a very competent and pleasant person to work with. At no point have I felt I needed to keep tabs on her as she is simply a self starter and has everything in hand. A credit to the ... Read Full Review
By : Prospect Estate Agency
18 May 2016Thank you for the five star ...

By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £377500
Would you recommend ? : Yes
Postcode : RG41
We are very pleased with the service we got from Prospect. This was exclusively down to the personalised care and attention we received from Ellen at the Wokingham Branch. There were a few challenges which needed to be overcome and her management of those, and liaison with other agents, was ... Read Full Review
We did think this was high, although comparable with others. However, they definitely earned the fee over the 6 months it took from start to finish.
We did think this was high, although comparable with others. However, they definitely earned the fee over the 6 months it took from start to finish.
By : Prospect Estate Agency
1 Mar 2016Thank you for the five stars and the positive ...

By : 'Ellen'
Services : Sales( As a Vendor )
Sold price : £275
Would you recommend ? : Yes
Postcode : RG40
Ellen was absolutly fantastic with helping us to sell our property and buy our new one. She updated us frequently and advice us when we were not sure. We had fantastic expiriences and we will go with Prospect again if we decide to buy a ... Read Full Review
good
good
By : Prospect Estate Agency
26 Feb 2016Thank you for the five stars and we hope to assist you again in the ...

By : 'Carolyn'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG41
My experience so far has been very good. Overall the agency provides a very efficient service by a friendly professional ... Read Full Review
The fees probably reflect the market trend and we were able to negotiate a mutually acceptable figure.
By : Prospect Estate Agency
26 Feb 2016Thank you for the five ...

By : 'Ying'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG40
Ellen Deverell from Prospect is my point of contact who has been helping me purchasing my first home. So far i'm very impressed with her professional manner and efficiency which in my case had helpped to drive to close the Chain faster than expected. I have and definitely will continue to recommend ... Read Full Review
above the market average
above the market average
By : Prospect Estate Agency
26 Feb 2016Thank you for the five stars and the ...

By : 'Jill'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : RG40
I chose to go with Prospect because they seemed both creative and committed and I am very pleased with my choice. Ellen Deverell in particular was full of good ideas & an absolute pleasure to work with. What particularly pleased me is that I didn't get false promises - just continuous effort ... Read Full Review
The fees were fair and were also justified because the company worked hard for them.
The fees were fair and were also justified because the company worked hard for them.
By : Prospect Estate Agency
26 Feb 2016Thank you for the five stars and for sharing your positive ...

By : 'B'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG41
Ellen kept us informed throughout the sale process which did drag on a bit( nothing to do with Prospect). She was efficient and pleasant displaying excellent customer service ... Read Full Review
We thought the fee was on the high side but they did sell the property quickly via their investors list.
By : Prospect Estate Agency
29 Mar 2016Thank you for the positive ...

By : 'James'
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : RG40
Very proactive, knowledgeable and on-top of things. A pleasure to work with. I would highly recommend Ellen to anybody in the property ... Read Full Review
Good.
Good.
By : Prospect Estate Agency
28 Jan 2016Thank you for the five stars and the ...

By : 'Mellissa'
Services : Sales( As a Vendor )
Sold price : £245
Would you recommend ? : Yes
Postcode : RG41
I found Ellen to be very proactive and responsive to any requests and did a diligent job at selling the property. She was also personable to deal ... Read Full Review
Fees were competitive
By : Prospect Estate Agency
28 Jan 2016Thank you for the positive ...

By : 'Emma'
Services : Sales( As a Vendor )
Sold price : £599950
Would you recommend ? : Yes
Postcode : RG41
Ellen was a delight to work with and always on the ball. She stepped into the breach when our selling agent appeared to be folding and we had no sales progression support from them. She was representing our buyer but also kept us up to date with progress through the chain and was constantly chasing ... Read Full Review
By : Prospect Estate Agency
15 Dec 2015Thank you for the five stars and for sharing your positive ...