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Alexia

3.6/5, 9 Reviews
67% Recommended

100% sales valuation accuracy

99% letting valuation accuracy

0% sales fee satisfaction

50% letting fee satisfaction

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About Alexia

5 Clapham Common South Side,London
Greater London
SW4 7AA
020 7501 0454
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Completely ...

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1 Star Review
UserName

By : 'Hardip'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E8

15 Aug 2018
People found this helpful4

Our entire tenancy with Portico was absolutely shambolic and stressful. It took months and constant emails, phone calls and chasing to get simple things addressed. We lived with a huge mould for 2 years which was never fixed, in the end moved out as it was effecting our health. Alexia ... Read Full Review


Comments on Agent Fees

Extortionate fees for abysmal service. Communication with our landlord was non-existence due to negligent staff.

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Water pressure ...

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5 Star Review
UserName

By : 'Donna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : 4

28 May 2018
People found this helpful0

Alexia was absolutely brilliant! She was very understanding and kept in constant communication with updates. She could not have done anymore to help get the issue ... Read Full Review

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Absolutely ...

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1 Star Review
UserName

By : 'Ola'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E5

30 Apr 2018
People found this helpful9

I have been renting in London for nearly 10 years and have never ever came across such awful and appalling service from any estate agent. Their fees were almost as high as the monthly rent we pay! They take ages to respond to messages and to do any repairs. Staff is extremely rude, unhelpful and ... Read Full Review

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Excellent service from Alexia ...

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5 Star Review
UserName

By : 'Caroline'
Services : Letting( As a Tenant )
Rent PCM : £1360
Would you recommend ? : Yes
Postcode : E2

17 Apr 2018
People found this helpful1

Dear Sir / Madam, May I say how impressed I am with the service of Alexia Christodoulou. On 2 occasions, I have faced issues in my flat. On both occasions, she responded very swiftly, was extremely cooperative and personable - which makes the whole experience so much better. I would like to make ... Read Full Review

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So far so good! We have used ...

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4 Star Review
UserName

UserName

By : 'Anon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW17

2 Feb 2018
People found this helpful0

So far so good! We have used portico for many years and found them to be wonderful. Namely Andrew and Alexia are assets to the company. They work extremely hard, communicating openly, honestly and quickly. What more could one ask for? I would definitely reccommend - based on my ... Read Full Review

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Our tenancy ended on the 9th ...

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1 Star Review
UserName

By : 'Christos,'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N16

25 Jan 2018
People found this helpful8

Our tenancy ended on the 9th of December. They planned the check-out only because we reminded them a day earlier, although we have given them the two-month notice. The clerk never arrived on the check-out appointment because he was never informed - the agent had told us she was informing him. They ... Read Full Review


Comments on Agent Fees

Their fees are not transparent and extremely high. 250 for new tenants, 90 for contract renewal, 180 for check-out. If they treated us like customers we would be more open to paying them, but they are breaching all their contractual requirements, they do not know how to manage properties, they are not organised and they are avoiding any communication. They have not responded to any of the three emails in the last two weeks. Unacceptable.

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Very polite, easy to work ...

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5 Star Review
UserName

By : 'Guy'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SW4

14 Nov 2017
People found this helpful0

Very polite, easy to work with. Quick when replying to emails and clear with any works are to be ... Read Full Review

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Alexia was always quick to ...

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5 Star Review
UserName

By : 'Fabien'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW4

30 May 2017
People found this helpful0

Alexia was always quick to react, had always kind words and most of all, did all she could to get us what we needed. Once we signed our Tenancy agreement, she was the only one from Portico we encountered that did something ... Read Full Review

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When we had a couple of ...

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5 Star Review
UserName

By : 'izzy'
Services : Property Management
Would you recommend ? : Yes
Postcode : SW4

3 Oct 2016
People found this helpful0

When we had a couple of issues with the flat, Alexia was really helpful in giving us feedback quickly. When our washing machine broke, she was quick to call the maintenance company to come to our flat on the same day and fix it. ... Read Full Review

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