Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli & Stephen were always available to provide me with the information that I needed (or didn't need, but needed for the sake of my sanity) – every ... Read Full Review

Excellent service from start to finish. Everything went smoothly and nothing was too much trouble. Thank you to Stephen, Franco & Ashli for all their help & ... Read Full Review

The whole team were very helpful and it was easy to contact them. They helped me with completing forms and getting in touch with my solicitor. I would recommend them to anyone buying or selling a ... Read Full Review

This retirement flat was a good little property but by definition, of limited appeal. Castles procured a steady flow of viewings and found a suitable buyer. They gave feedback on viewings which was helpful and it was obvious they were proactive. Once the buyer was clearly committed, there were a ... Read Full Review

The service was excellent. The manager Stephen was very helpful and was always available to respond to queries very quickly. Staff were also positive and helpful. It was a very good experience and would highly recommend the team for future ... Read Full Review

We bought the house through Castles Enfield. Team was fantastic throughout the process. I was impressed with Stephen, Ashli and Franco on the quick responses and their professionalism. Definitely would recommend to all my friends. Thank you Castles for all your help and support on finding our new ... Read Full Review

We used Castles to sell our home at the end Dec 2020. The team is absolutely fantastic! We mostly dealt with Stephen & Ashli however everyone was amazing. The team were helpful, knowledgeable, contactable....we cannot fault them in any way. I would not hesitate to recommend this team ... Read Full Review

Stephen, Ashli and Franco were highly professional and very helpful at all times. My flat proved quite difficult to sell due to covid-19 but we got there in the end. Thank you so ... Read Full Review

Whilst I have been property hunting I viewed serveral properties advertised by this particular branch and have met most of their staff. The service I received has been absolutely brilliant and they have been very helpfull answering any queries I may have had. When I finally found the property I ... Read Full Review

Thank you Castles for your help and support with our recent BTL purchase. a special thank you to Ashli for always answering emails from not just us but also our solicitor and Mortgage broker, being willing to open the property when we needed to access it for builders etc. Also, for keeping us in ... Read Full Review

Ashli was polite and professional when showing the property. Both Ashli and Stephen were quick to respond to any queries and keep me regularly updated. Great service and would ... Read Full Review

This is the second property I have sold this year through Castles Estates. I cannot imagine ever using any other agent again. True professionals with a refreshing no nonsense approach and love for what they do. Stephen and Ashley at Enfield are a pleasure to deal with, and Nof Tona the MD is ... Read Full Review

I'm very appreciative of their tenacity after an abortive sale last year. They have good customer service and empathise with the frustrations of selling ... Read Full Review

From the initial visit for the free valuation to the handover of the keys Stephen and the team were always friendly, helpful and patient with regular calls to keep me informed of the progress of the sale. I had no hesitation recommending Castles when a neighbour asked my opinion of their ... Read Full Review

My wife and i would like to thank David and Ashli for all their help following the sale of our property. I purchased my property back in 2006 from David and never lost contact as the service provided at the time was excellent hence we agreed to sell the property with David from Castles again. ... Read Full Review

We would like to say that, it was a pleasure dealing with Ashli. She was professional & courteous throughout the process. Although Castles were acting on behalf of the vendor, and this is the first property we have purchased from them, we were made to feel like long term clients. We have ... Read Full Review

Really friendly and professional service by two persons mentioned above as well as David in the office. Always kept us informed and up to date with progress, but did not hassle us in the slightest either. Open house went without a hitch and our property was virtually sold on the same day, for our ... Read Full Review

Stephen and Ashley were very professional in their approach even though working under difficult circumstances (due to a poor solicitor representing me). I was always kept informed and when I needed to call the office or email I always got a prompt reply. I would recommend them and Castles to ... Read Full Review

I had a very enjoyable experience buying through Castles. They were very friendly and upfront from the very beginning to the end. I have experienced other estate agents that lack the level of professionalism that was shown by Castles. I truly felt that I could trust the agents we worked with. They ... Read Full Review

Appointing Castles was the best decision i made as part of my property sale. From the very first encounter, Stephen was professional, supprotive and informative - he clearly articulated his local knowledge of the surrounding areas and came across as highly trusted which is a core value i look for ... Read Full Review