My first experience with dealing with an estate agent instead of landlord directly, and it was great. All was done professionally, any issues during renting that came up with the property were solved in a timely manner and with great flexibility. From start to end (re-letting and closing off our ... Read Full Review

Jade was very receptive, kind and very communicative! Helpful and a very informative. I always communicated extraordinarily well with all the team members, even if it was harder for me to communicate verbally because of the language, they understood me and I communicated only by email. It was all ... Read Full Review

Jade has been lovely and very responsive! Helpful and a very informative. She's always answered in a timely manner and made sure we were updated throughout the ... Read Full Review

Estate agents have a bad rep and let's face it, a lot of them deserve it but Elms have really restored my faith in letting agents. I think it helps that it has a family run vibe to it and it's not like the cold, clinical relationships you get with the bigger names such as Foxtons. Villy ... Read Full Review

Renting a property with Elms Estates for the past 5 years has been a stress free experience (as stress free as it can be!). From the beginning, the team as always been very approachable and available to sort out any issues. We always had a main contact with the agency but whenever this person was ... Read Full Review

Had a very positive experience throughout our time with Elms. Made the process of renting very clear and easy, dealt with any issues throughout our tenancy very quickly and efficiently and always communicated clearly when viewings needed to take place at the end of our tenancy. Also Jade kindly ... Read Full Review

Founds Elms elstates really helpful while they managed my rental property while I was living abroad. They resolved issues for tenants quickly without much and communicated updates and costs with me regularly and clearly. Their staff particularly Villy and Jade were very helpful. The owner ... Read Full Review

As a tenant, Elms Estates have always been extremely helpful and highly proactive with any issues. . I'd especially like to thank Jade and Villy for all the help they've given me and the other residents. The property has been let by friends of mine since 2015 and myself from 2017 so ... Read Full Review

I have been with Elms Estates for more than three years.They have provided an excellent service. Overall, I have been so happy about the professionalism of Rutland Elms and his ... Read Full Review

The experience I had as a tenant was always positive. The agency is well managed and people there are extremely helpful and friendly. Special thanks to Brandon, Jade and Villy. I recommend them to all prospective ... Read Full Review

I have been renting a property from Elms for the past 4 years and have been more than happy with the service provided. Especially from Jade Hall. I literally cannot find a bad word to say about them. Not just Jade but her colleagues too. Any problems I had were dealt with promptly and I would have ... Read Full Review

I highly recommend Elms Estate. They provide caring, timely and personal service with a smile. Jade went above and beyond and I am very pleased with my experience. They are what you hope for in an estate agent and try their best to do what's right for their client. I plan to always use them as my ... Read Full Review

Jade Hall is the nicest Estate agent I have ever met. She is kind, organised and extremely helpful. 5/5 ... Read Full Review

Awful estate agents who epitomise what's bad about renting in London. Poor and incompetent service from day one and constant broken promises and assurances. Very surprised by the any 5 star ratings on here. Since moving in, we've had and continue to have a lot of problems with the property. ... Read Full Review

Estate Agents often have a bad reputation but dealing with Elms Estates is a world away from what one normally expects. From our first meeting with Chris he understood what we were looking for and didn't waste time showing us properties that were not suitable in terms of location and budget. Once ... Read Full Review

Rutland and his team first starting managing our property in 2002 and they have proved to be an excellent lettings agency. They have always ensured both our properties have been let to great tenants. I have also found that Rutland takes care in making sure the properties are maintained in good ... Read Full Review

Bought a flat through Elms estate agents in 2005 and when we decided to rent our property we used them as our letting agent as well and are still using them now. We were impressed with them first time round and they have not let us down. Great service, professional and ... Read Full Review

Elms have been a total pleasure to deal with. I first brought my property through them 12 years ago and were thrilled with the personal service received. So they were an obvious choice to rent my flat through when I decided to become a landlord for the first time. Their rates are competitve and ... Read Full Review

I bought my property through Elms Estates ten years ago, and they seemed honest and straightforward to deal with, which was reassuring throughout the conveyancing process. Three years ago, when I decided to let out my flat, I chose Elms Estates because they had seemed dependable previously, and ... Read Full Review

Elms Estates have managed the letting of my property for 10 years now and I have always found them to be helpful, professional and friendly. Any issues that have arisen have been dealt with promptly and practically. The staff have good knowledge of the local trades ... Read Full Review