The UK's Largest Customer Review Website for the Property Industry
Jess
4.8/5, 59 Reviews
97% Recommended
92% sales valuation accuracy
74% sales fee satisfaction
Latest Reviews
Andrea Burton
Carol Hamilton
Reza Eskandari
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 92% | 74% | 100% | 100% |
Latest Properties
No Property Found
No Property Found
Sale of my ...
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5 Star Review
By : 'Lynn'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KY12
4 Nov 2025
People found this helpful0
I have had a great experience with Jess as my advisor she kept me informed throughout the process ... Read Full Review
By : Springbok Customer Services
6 Nov 2025Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be ...
Great service professional at ...
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5 Star Review
By : 'Andrea'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : LE12
25 Sept 2025
People found this helpful0
Great service professional at all times would highly recommend 😊Jessica Thornton our agent was amazing supported us throughout the ... Read Full Review
By : Springbok Customer Services
29 Sept 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If ...
Great experience, friendly, ...
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5 Star Review
By : 'Carol'
Services : Sales( As a Buyer )
Sold price : £60
Would you recommend ? : Yes
Postcode : FK13
23 Sept 2025
People found this helpful0
Great experience, friendly, approachable and knowledgeable staff who were willing to help and always kept me informed and ensured the process went smoothly. Matt was very conscientious ensuring my offer went through swiftly with no ... Read Full Review
By : Springbok Customer Services
29 Sept 2025Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to ...
Viewings and ...
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4 Star Review
By : 'Sean'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF81
13 Aug 2025
People found this helpful0
From my experience Springbok get more viewings and have negotiated a sale quicker than local estate ... Read Full Review
Comments on Agent Fees
Fees are higher than expected.
By : Springbok Customer Services
14 Aug 2025Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. ...
Lovely staff and helpful ...
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5 Star Review
By : 'Reza'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NG8
17 Jul 2025
People found this helpful0
Lovely staff and helpful throughout. Made the process easy and ... Read Full Review
By : Springbok Customer Services
18 Jul 2025Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't ...
Prompt helpful ...
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5 Star Review
By : 'Ian'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BD15
15 Jul 2025
People found this helpful0
Prompt helpful communication Jessica Thornton has been great in securing the property we wanted to buy. We had many questions and some reservations but Jessica has exceeded my expectations in how she responded. A good ... Read Full Review
By : Springbok Customer Services
16 Jul 2025Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If ...
From booking a viewing to ...
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5 Star Review
By : 'Adam'
Services : Sales( As a Buyer )
Sold price : £68000
Would you recommend ? : Yes
Postcode : DH6
23 Jun 2025
People found this helpful0
From booking a viewing to having our offer accepted it’s been stress free, would definitely ... Read Full Review
By : Springbok Customer Services
25 Jun 2025We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you ...
“Jess Made the Sale Quick and ...
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5 Star Review
By : 'Rick'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM17
30 Apr 2025
People found this helpful0
I’ve had a brilliant experience with Springbok Properties thanks to Jess Thornton, my sales negotiator. Jess was friendly, professional, and extremely efficient from start to finish. She negotiated a sale me very quickly at around my asking price, and her advice throughout was clear, positive, ... Read Full Review
By : Springbok Customer Services
1 May 2025Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to ...
Good ...
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5 Star Review
By : 'Client'
Services : Sales( As a Vendor )
Sold price : £332000
Would you recommend ? : Yes
Postcode : ME8
24 Feb 2025
People found this helpful0
Good service fron Jessica Thornton and the rest of the team. Kept us well ... Read Full Review
By : Springbok Customer Services
25 Feb 2025Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. ...
Jessie has gone above and ...
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5 Star Review
By : 'Kate'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : B35
3 Jun 2024
People found this helpful0
Jessie has gone above and beyond to get a sale for me, she worked tirelessly and all hours, she certainly is not a 9-5 person. Without her I don't think d have got the ... Read Full Review
By : Springbok Customer Services
5 Jun 2024Thank you for choosing our services and for leaving us such positive feedback. We\'re thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be ...
Professional, polite and ...
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5 Star Review
By : 'Janet'
Services : Sales( As a Buyer )
Sold price : £121000
Would you recommend ? : Yes
Postcode : DN2
13 Feb 2024
People found this helpful0
Professional, polite and efficient service. Highly recommended. Bethan is a credit to your ... Read Full Review
By : Springbok Customer Services
13 Feb 2024We couldn\'t be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your ...
Jess was polite, professional ...
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5 Star Review
By : 'Georgina'
Services : Sales( As a Vendor )
Sold price : £303000
Would you recommend ? : Yes
Postcode : RG21
30 Jul 2023
People found this helpful0
Jess was polite, professional and informative throughout negotiations. She kept us informed along the way. A great asset to the company, she made us feel Comfortable and reassured us when we had any worries. Thank You ... Read Full Review
By : Springbok Customer Services
1 Aug 2023We're so grateful for your feedback and thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering ...
Great service. Very speedy ...
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5 Star Review
By : 'Thomas'
Services : Sales( As a Buyer )
Sold price : £328000
Would you recommend ? : Yes
Postcode : SE18
18 Jul 2023
People found this helpful0
Great service. Very speedy mortgage process and we were very ... Read Full Review
By : Springbok Customer Services
20 Jul 2023Thank you for choosing our services and for leaving us such positive feedback. We\'re thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be ...
Jess was very professional ...
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4 Star Review
By : 'K'
Services : Sales( As a Buyer )
Sold price : £236000
Would you recommend ? : Yes
Postcode : DE11
20 Jun 2023
People found this helpful0
Jess was very professional when dealing with the purchase of new property. I am a novice in this area and she was very helpful in making me understand the processes involved and I felt more at ease as a ... Read Full Review
By : Springbok Customer Services
21 Jun 2023Your review has made our day! We are overjoyed to learn that you had a fantastic experience with us. Thank you for taking the time to share your feedback, and we will make sure to pass it along to ...
Got the job done. Price was ...
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4 Star Review
By : 'Tina'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS1
18 Sept 2022
People found this helpful0
Got the job done. Price was less than I sought and we agreed, hit the process was smooth and hassle free. Jess was very ... Read Full Review
By : Springbok Customer Services
12 Oct 2022How wonderful to hear that you had a great service with us, thank you for leaving this feedback. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us ...
Jess has been great , she ...
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5 Star Review
By : 'Penny'
Services : Sales( As a Vendor )
Sold price : £187000
Would you recommend ? : Yes
Postcode : S71
30 Aug 2022
People found this helpful0
Jess has been great , she keeps us updated and has helped us with filling out forms ect. She is really polite and helpful , making it really easy to sell our ... Read Full Review
By : Springbok Customer Services
1 Sept 2022Thank you very much for leaving us your feedback. We’re so pleased to have been able to help you. We’ll pass this back to the team, too. Please don’t hesitate to contact us should you need to. ...
Jess was really helpful, ...
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5 Star Review
By : 'Vicky'
Services : Sales( As a Buyer )
Sold price : £250000
Would you recommend ? : Yes
Postcode : WR14
15 Aug 2022
People found this helpful0
Jess was really helpful, taking me through the process and keeping me up to date. It’s always hard buying a property but she made it ... Read Full Review
By : Springbok Customer Services
18 Aug 2022How wonderful to hear that you had a great service with us, thank you for leaving this feedback. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need ...
Jess was helpful and quick to ...
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4 Star Review
By : 'Alex'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : LA11
3 Feb 2022
People found this helpful0
Jess was helpful and quick to respond to any queries . I'd definitely recommend the firm and this agent in ... Read Full Review
By : Springbok Customer Services
18 Feb 2022We are so happy that you enjoyed your experience with us! We appreciate the great review and will pass it onto Jess, too. Warmest Regards, Springbok Customer ...
Good experience using ...
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5 Star Review
By : 'Damian'
Services : Sales( As a Buyer )
Sold price : £368000
Would you recommend ? : Yes
Postcode : NP22
23 Dec 2021
People found this helpful0
Good experience using Springbok, Jess has been great in supporting us to buy our first home in Rhymney, Wales ... Read Full Review
By : Springbok Customer Services
5 Jan 2022Thank you very much for leaving us your feedback. We’re so pleased to have been able to help you. We’ll pass this back to Jess, too. Please don’t hesitate to contact us should you need to. Warmest ...
Jess, is a great negotiator, ...
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5 Star Review
By : 'Suzanne'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LU1
21 May 2021
People found this helpful0
Jess, is a great negotiator, and very professional with her approach. Her clear and authentic communications between vendor& buyer make for a smooth transaction. As a buyer I really appreciate her understanding and willingness to move forward for a win-win ... Read Full Review
By : Springbok Customer Services
24 May 2021Thank you so much for leaving us this wonderful review, we’ll certainly pass it on to the Jess who we’re sure will be really glad to hear it! We are so pleased to learn that you had such ...
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Awards won
No Property Found
No Property Found
No Property Found
