Ace Relocations Ltd

Before I signed a contract and handed over my money to the company, I saw all these reviews and raised my concerns to Chris. He proceeded to have a conversation with me lasting around thirty minutes convincing me and telling me the reviews were all unfair. I paid the advance payment and was ... Read Full Review

I have been waiting for my deposit back now for over a month even though they have said it will be returned with in 30 days. Even after leaving my bank details and asking for my deposit back I left i the dark. The owner has even threatened me over the phone of a law suit as they tried to make me ... Read Full Review

If I could give this company a 0 rating I would. I found this company to be useless, inexperienced and ... Read Full Review

Ace Relocation has managed my house the last 43 months as a professional fare exclusively. Especially Tom Wolfe always looking after closely and regularly updated the records of my property to me. And Chris reported yearly to me . Never missed rental payments from them at all. The company can ... Read Full Review

Absolutely shocking that this company is still in business. My partner and I rented with them a little while back and I couldn't imagine there is a worse rental company out there. They seem to prey on people who are desperate for a new living situation so think they can get away with ... Read Full Review

Awful, really don't use them. Our property got burgled and they were absolutely awful. Took ages to get the locks changed and gave us no updates or communication. When we contacted them they where rude and seemed like they couldn't care ... Read Full Review

I was really struggling to find a good room on my own and I was really happy when I found Ace Relocations! I told them all my requirements concerning location and commute to work and they found me a selection of suitable rooms all within my budget. They had a great range of rooms on offer and I was ... Read Full Review

I have loved my year living with Ace Relocations! The property was lovely and had all new furniture. Having a cleaner has been great as well, especially in a house share. Sad to be leaving and would definitely recommend ... Read Full Review

Dominique in property management is always so helpful when we have an issue, she responded to an issues quickly and sorted issues without delay. A big change from property managers I have dealt with at other ... Read Full Review

Me and my friend were looking to move to London from Kent as we both work up there but travel in every day. My girlfriend lives with Ace and so recommended them to us. They managed to find us a house together in one of the new properties they were taking on and it's much more ideal for us and ... Read Full Review

Brilliant service and Cynthia was truly very patient and professional through the whole process making it all smooth and easy. Would highly recommend Ace Relocations - ... Read Full Review

This company takes rent quickly but has taken 4 month messing me around not fixing issues in the property, being flogged off between 3 different people, still with no resolution. I regret paying the £250 admin charge. Private is better than ... Read Full Review

Everything was smooth from start to finish, from viewing the room to filling out the paperwork, to actually moving in. The team are always on hand to help and I am really enjoying my stay. I can't see myself moving out anytime ... Read Full Review

Great company and superb rooms, I lived in Wimbledon first and then in North London (due to office move), both properties were well above standard. The staff was always very helpful, would really recommend ... Read Full Review

Ace relocations were very sufficient in finding me a room, it was a bonus to have a cleaner included in the price, I would definitely recommend to any family and friends! Charlotte in Administration really helped me with my license and check in, thank you ... Read Full Review

I was at the property for a couple of years and I while the flat had a number of issues, I think they actually responded to two of them. Rent would increase while the service would suffer. We paid for weekly cleaners that barely did half of the service that was offered. When one of my ... Read Full Review

I lived in an Ace Relocations property in Clapham for 18 months and I have a fair amount of insight that allows me to say that you should avoid these amateurs at all costs. In the interest of balance, if you are in a real rush for a property or only need a 6 month contract this might work for ... Read Full Review

Well where can I start, worse house and agency I have ever dealt with. When we first moved in the house was infected with bed bugs, it took them 3 weeks to actually send someone to have a look at it and then 3 weeks for the treatment to work. Then the heaters weren't working and took them 4 ... Read Full Review

Poor service. Considering the money paid, the rating should be even worse. We had many discomforts and negligence in sorting them out most of the times. The customer service in certain occasions was really embarrassing. As a customer who paid a relevant amount of money to them, you would expect a ... Read Full Review

These guys are a bunch of cowboys who are here for your money and nothing else. Steer clear please as this was the worst experience that I have ever had with an estate agent. Prices are inflated, and the "cleaning" company are terrible. You are tied to them and unable to get out of ... Read Full Review