The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
2.7/5, 76 Reviews
32% Recommended
58% letting valuation accuracy
33% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 58% | 33.00% | £525 | £1,350 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 3 | 17 | 41 | 0 | 0 | 0 | 0 | 2 | 8 |
Accord Lettings
Agricultural House1 Newbold Terrace, Leamington Spa, Warwickshire
CV32 4EA
01926 702773

By : 'Robin'
Branch : Birmingham, West 2 Suffolk Street Queensway
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BE16
I have had some mixed experiences over the years with Accord Lets but have to say that Ellen Moreton has been very attentive and has been good at keeping me informed which is a good ... Read Full Review
By : 'Elske'
Branch : Birmingham, West 2 Suffolk Street Queensway
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B1
could not organise the guarantor referencing properly. not to be trusted, made false aquisations, which could have serious consequences for the guarantors. You would expext an accurate transparency in the financial sector, which these people ... Read Full Review

By : 'Kirsty'
Branch : leamington-spa, Agricultural House1 Newbold Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV
Kam, is the most responsive person, very professional and gets things done from just a phone call. If ever I have a problem or any queries its Kam I call. She’s extremely professional, friendly and knowledgeable. She listens and is very helpful. An asset to the ... Read Full Review
By : 'Adam'
Branch : Birmingham, West 2 Suffolk Street Queensway
Services : Letting (As a Owner)
Rent PCM : £725
Would you recommend ? : No
Postcode : B1
They assured me my lovely flat would be in safe hands as I was new to letting I asked not to have a student unfortunately they did put a student in it and never did a site visit and ignored all complaints from others tenants and building management, after finally getting the student out who ... Read Full Review



By : 'Tina'
Branch : leamington-spa, Agricultural House1 Newbold Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : VV31
Accord are an excellent letting agency. We moved recently from one accord letting property to another,all documents via email, a very smooth and not complicated move. All staff are very nice and ... Read Full Review
By : 'Andreia'
Branch : Birmingham, West 2 Suffolk Street Queensway
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : B5
Costumer service is 0! Constantly receiving emails with "out of the office" I wonder when they are in the office! The manager doesn't care to say a word! I have been showering in boiling/cold water for nearly two years... Nothing gets resolved even with daily emails! Cruelty at ... Read Full Review
By : 'Vladislav'
Branch : Birmingham, West 2 Suffolk Street Queensway
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B16
Avoid Accord if you can!!! Renting with this agent was my worst rental experience ever and customer service throughout the rental process as well as during the move out is very poor/non-existent. It was a promising start with a good service provided up until the point we've signed ... Read Full Review
By : Yannis K
16 Dec 2019Have you had your deposit back yet? We are having exactly the same issues. Poor/ non existence correspondence, unreasonable fees and a deposit which hasn't been returned...
By : 'Mickie'
Branch : Birmingham, West 2 Suffolk Street Queensway
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : B16
*WARNING* Avoid this agency at all cost!!! They have caused so much stress to myself and my partners health. We had nothing but problems over problems with this agency, never had such terrible support and behavior from an agency like this one!!! They are constantly trying to charge the landlord and ... Read Full Review
By : JR
8 Dec 2022What a mess, we are getting nothing but unhelpfulness, rudeness and stress from these people too, their default mode seems to be aggressive, angry overly difficult and dismissive. The only agent...
By : 'S'
Branch : leamington-spa, Agricultural House1 Newbold Terrace
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : CV32
Do Not Rent With Accord. My boyfriend and I rented a flat with Accord during our final year of university. The agency were aware that we were students with limited experience of renting and I believe that we were exploited. Firstly, no one turned up when we were scheduled to view the property. ... Read Full Review
By : 'Stephen'
Branch : leamington-spa, Agricultural House1 Newbold Terrace
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CV31
Ridiculous Fees and prices for everything to rent a property and they don't care about any issues you have with the property - they are only interested in protecting their landlords and getting ... Read Full Review
By : 'Conor'
Branch : leamington-spa, Agricultural House1 Newbold Terrace
Services : Letting (As a Tenant)
Rent PCM : £795
Would you recommend ? : No
Postcode : CV31
I rented a property through Accord for 2.5 years and if I had at any point been able to find a similar property or could have afforded the exit fee I would have left. If you contact the office for any request you would be met with a rude response or claims of this is not our responsibility. ... Read Full Review
The most expensive agents fees I have paid in the last 10 years of renting properties.

By : 'Clive'
Branch : Birmingham, West 2 Suffolk Street Queensway
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : B1
Everything I imagine a poor agent to be. I'm trying to rent a property but it's clear that they want short hours, limited slots and everything to suit them not the ... Read Full Review
Never got that far
By : Sam Sneyd
17 Sept 2018Sorry you feel this way Clive. Unfortunately you cancelled your original appointment at very short notice however we offered various appointment times to rebook including an early morning appointment ...
By : 'sharon'
Branch : leamington-spa, Agricultural House1 Newbold Terrace
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : TW12
DONOT GO ANYWHERE NEAR THEM!!! WANTS TO CHARGE £800 FEES for 2 students to rent a two bedroomed flat. £100 admin fee £150 credit reference £300 tenancy agreement £250 inventory fee ... Read Full Review
Dreadful sharks


By : 'FT'
Branch : Birmingham, West 2 Suffolk Street Queensway
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B1
Very good in chasing you for any of their interests. Poor problem solving, arrogant attitude, difficult to keep an efficient communication with. They should learn how to treat tenants in the same way they would like to be ... Read Full Review

By : 'Rose'
Branch : leamington-spa, Agricultural House1 Newbold Terrace
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : CV34
Myself and my daughter were looking for rental property in the area. Having contacted Accord with our requirements Michael Walden contacted us immediately with suitable properties to view. We were also shown around a potential property. Mr. Walden is a true professional and was extremely helpful ... Read Full Review
The fees are pretty much standard in comparison with other Letting Agencies


By : 'Elaine'
Branch : Birmingham, West 2 Suffolk Street Queensway
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : B18
I have been renting properties all around the world for 16 years. I have worked in Customer Services and Sales for even longer. I can say this company are the worst company, not just letting agency, that I have ever dealt with. I spoke to them on the phone this morning about making a viewing at ... Read Full Review
TERRIBLE and the highest I've ever been asked for in 16 years of renting Admin £100 Referencing £150 Tenancy agreement £150 Inventory £125 (fees £525 in total)
By : 'SJ'
Branch : leamington-spa, Agricultural House1 Newbold Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV32
Great Team and people to connect with. I recently wanted to move into a property which was not in a very good condition,but they helped me out and supported me,completed the entire deep cleaning and rectified the issues within few days which was really commendable. Special thanks to Michael Walden ... Read Full Review
Inventory Fees is bit on a higher side rest is all in accordance with the market rates.

By : 'Avoid'
Branch : leamington-spa, Agricultural House1 Newbold Terrace
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CV34
Accord agency in Leamington is simply horrible. They treat people like animals and have no respect at all. They seem to be very interested in your money instead. Arrogance and snobbery seem to be the way the agency is led. A part from very few honest individuals, expect some bad surprises from them ... Read Full Review
theft


By : 'Fada'
Branch : Birmingham, West 2 Suffolk Street Queensway
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B1
The most unprofessional and incompetent agents I have ever experienced. From arguing against tenants and careless attitudes to leaving tenants in poor living conditions despite knowing the condition of the property before you move in. They do not check the property beforehand and they do not live ... Read Full Review
Outrageous and absolutely ludicrous

By : 'Paul'
Branch : leamington-spa, Agricultural House1 Newbold Terrace
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : No
Postcode : CV31
BEWARE. ZERO STAR OUTFIT. I really could go on about this, but I'll keep it short and let the pictures speak for themselves. My wife and I moved from the States in Dec 2016 and leased a property (sight unseen) through Accord prior to our arrival back in the UK. Given the fact that we ... Read Full Review
Awful.
By : Fada
24 Jan 2018PAUL MARSHALL I am disgusted with accord to hear that you also had a very bad experience. Everything you stated is correct and I can vouch for that as I also had the same awful experience with...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.