1st Lets

terrible agency, took my flat back from them, they did not even give me back the right keys, lack of professionalism is ... Read Full Review

Can confirm that 1st let do use illegal holding fees. See the picture attached. When questioned about this they do not ... Read Full Review

Sandra from 1st Lets Glasgow has always been so friendly and helpful. They made the process of finding and moving into a flat so much easier especially with the current housing crisis. Sandra has always been more than happy to deal with any issues and does so quickly. I would highly ... Read Full Review

My first viewing from 1st Lets Glasgow was cancelled because the apartment was taken by another tenant before I had a chance to view it. I got notified fairly quickly and my boyfriend took the time to call back, explained our situation and what we were looking for and we were taken care of very ... Read Full Review

Had a good experience everything was done in a timely manner. Didn't have any issues. Staff were very professional would ... Read Full Review

AVOID AT ALL COSTS, worst company ever, lie to landlords and tenants, they constantly change the company name as they are useless and start again with a new name so no one notices, AVOID AT ALL ... Read Full Review

Over the last two years nobody actually care about our ceiling issue. If I could give 0 stars... Lies, delays, excuses, but the rent always paid on ... Read Full Review

My Husband and I rented with 1st Lets Glasgow for one year. Always polite and quick to answer any queries. They gave us plenty of notice when needing to access the flat for visits or periodical checks. They sent clear instructions as to what they expect you to do at the end of the tenancy (nothing ... Read Full Review

It's my first time using a letting agency in Glasgow, and I can't be more satisfied. They always have good communication, quick responses to every inquiry, and help me manage every time I have an issue with the property (which had been only a couple of times, as the property is in ... Read Full Review

Great company had no hassle everything was done on time staff are friendly. Emails were answered. Had no issue with ... Read Full Review

This company is nothing short of a disgrace! First Lets is one letting agency/landlord which is part of a family run entity of multiple agencies and landlords The companies run by this family are as follows: 1st Let's (Glasgow) Ltd 1st Let's (Scotland) Ltd 1st Let's ... Read Full Review

AWFUL!! Avoid at ALL COSTS currently letting from them a property that we are having to be temporary rehoused as they came out and painted over damp for years rather than fixing it and now the damage is so severe two rooms including the bathroom need ... Read Full Review

Lied to steal deposit. I would strongly avoid this company. I was told the same by a friend who originally rented with them and told me they tried to retain his deposit for no reason, but didn't heed the warnings. Company accused me of damaging the door, despite showing proof that the ... Read Full Review

Over two weeks now with no boiler working. No hot water / showers. An absolute disgrace! Excuse after excuse when they even bother to reply to my emails. Would these people turn up to the 'First Let's' office without having a hot shower for two weeks.. No!! Have never had to deal ... Read Full Review

New tenant from overseas living within Glasgow area for the past 4 months. Great service from the team throughout the process of applying. Any issues raised have a great turn around time. staff are friendly and ... Read Full Review

We have had such an awful time of it with First Lets we are imploring anyone else who has had similar experiences to get in touch. Collectively we can stand up to this utterly incompentent agency that provides completely substandard accommodation, doesn't do repairs, and allows people to live ... Read Full Review

I would recommend 1st Lets Glasgow to anyone looking to rent a property. We struggled to get student accommodation and First Lets delivered for us. The service we received from Roseanne was excellent. she kept in regular contact and processed everything quickly and extremely efficiently. Roseanne ... Read Full Review

Help us improve! Suggest an edit Is this your business? Not a Good Company Coronavirus is indeed highlighting the good and the bad companies, there are companies who will go that extra mile to give good service and help during these very trying times then there are the companies ... Read Full Review

They are an agency that almost does what it says on the tin. However when a dilemma occurs, they are unable to handle it. The ceiling in our bathroom collapsed, and we were left with no ceiling for 3 months before we had to move out, due to the leaks, cold draughts, and the risk of more rubble ... Read Full Review

This agency are unorganised, unprofessional, and incompetent. The flat itself was damp, there were flies/maggots living behind the sink due to a lack of sealant/dampness (which was not a health hazard apparently..) and the dishwasher stopped draining and sat with mouldy, festering water in it ... Read Full Review