89% sales valuation accuracy
93% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, saw us awarded 'Best Estate Agency in Berkshire' and 'Best Lettings Agent in the UK' for two years running at the 2015-2016 UK Property Awards.
This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
Shannon
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Tristan
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Tristan
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Ryan
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Harry
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Ross
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Daniel
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Jordan
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Gemma
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Ellen
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Ricky
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Chloe
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Philip
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David
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Jake
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Jo
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Laney
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Matteo
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Jordan
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Darren
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Matt
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Tom
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Hannah
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Harrison
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Joanne
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Roberto
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Jordan
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Colin
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Elliott
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Matthew
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Ben
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Sam
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Callum
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Chris
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Josh
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Simon
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June
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Nick
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Roseanne
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Manvinder
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Daniel
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Latest Reviews
View all Reviews 2105
30th Apr 2024
reviewed by 'Susan'
4th Apr 2024
reviewed by 'Teresa Gauton'
6th Mar 2024
reviewed by 'DHALLINA'
3rd Mar 2024
reviewed by 'Tenants dont matter'
18th Dec 2023
reviewed by 'Harmeet Singh'
16th Nov 2023
reviewed by 'Graham Clarke'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 93% | £31,000 | £895,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 344 | 12 | 647 | 62 | 512 | 28 | 389 | 6 | 68 | 37 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Prospect Estate Agency Branches (view all 10)
Jun 01,2017
Jun 01,2017
0
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this helpful
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I can't thank Daniel and Mathew for all the hard work they both put into selling my house.
Both these young men put a lot effort in selling my property.
At all time I found them very professional and kept me informed after each viewing....
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Comment on agent fees
Would like the agent's fee to have been a bit less.
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Jun 28, 2017
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May 12,2017
May 12,2017
0
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Prospect have marketed my property efficiently and professionally from the start. They did everything they said they would do. I achieved the sale price I wanted and within a short time frame. Andy Trett, as Senior Client Manager, was particularly outstanding. He personally attended the ...
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Comment on agent fees
The negotiated fee was fair and in line with most other local agents. In Prospect's case, they delivered excellent results and have therefore more than earned their fee.
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Jun 28, 2017
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May 08,2017
May 08,2017
0
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Prospect were one of a number of agents that we saw when selling our house, they came across really well and we decided to go with them and one other agent.
the photos were excellent and the write up of the house was also really ...
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Comment on agent fees
The fees were reasonable
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May 04,2017
May 04,2017
4
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this helpful
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What can I say. I've used a few Lettings agents over the years and this guys take the biscuit. Wonderful before I joined and paid up then repairs issues came up and getting in touch became a problem. chase up and leave messages that were ...
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May 10, 2017
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We are disappointed to hear you have not received expected communication regarding your tenancy, I understand that Joanne Kay has been in contact and assisting with a resolve for you. ...
Apr 21,2017
Apr 21,2017
0
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this helpful
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Tristan was very professional from the start and he took my needs and wishes into consideration. Because I was relocating to the area, he understood that I needed to find a house quickly so he arranged for me to see a number of properties within ...
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Comment on agent fees
The fees are probably average in comparison to most other agencies
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Apr 24, 2017
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Apr 18,2017
Apr 18,2017
0
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As a landlord, Prospect is the worst letting agent experience I've had. They screwed up almost every aspect - from serving a late section 21 notice, to failing to return deposit deductions after 5 requests, to failing to include basic elements in tenancy agreements. When one house ...
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Apr 24, 2017
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We are extremely sorry to hear that you have had a disappointing experience, we would kindly ask that you provide us with your contact details and the property address in order for us to ensure that a manager contacts you regarding this matter at the earliest opportunity. We look forward to hearing from you and hope that we are able to assist you. Kind regards Joanne Kay Head of Property Management ... ...
Apr 13,2017
Apr 13,2017
0
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this helpful
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Tristan has been a star! I was looking for a property to rent with very specific criterias and a very restrictive timeline, plus I was living 3 hours drive from Bracknell which made everything even more challenging.
Since I first contact Prospect, Tristan has been in ...
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Comment on agent fees
The prices are high, however there is not much difference from other agencies. However for the service I have recieved I was more than happy to pay the requested fee.
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Mar 29,2017
Mar 29,2017
7
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we joined this agency a month ago, renting a house in bracknell i was dealt with Olivia in bracknell branch who was exceptional and received great service however near our move date we have been told that Chloe will be our property manager, it started ...
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Mar 10,2017
Mar 10,2017
0
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Absolutely fantastic experience. Callum listened to what we wanted, needed, and could afford, then made the magic happen. He was readily available, personable, and very helpful. He made the entire process smooth and was there every step of the way without being pushy or overbearing. ...
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Mar 16, 2017
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Thank you for the five stars and the recommendation. ...
Feb 28,2017
Feb 28,2017
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I would like to thank everyone at Prospect, especially Jordan Byrne. Jordan is a top guy who helped me find the right property and helped with the process as well... He also arranged two viewings at the current property as well as arranging many more... ...
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Mar 03, 2017
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Feb 06,2017
Feb 06,2017
0
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I am a landlord of three properties with Prospect and they have been amazing, always keeping me up to date, friendly and very professional. I would thoroughly recommend using their services....
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Comment on agent fees
good
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Mar 03, 2017
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Thank you for the five stars. ...
Jan 30,2017
Jan 30,2017
0
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Jordan has been very pro-active in getting a new tenant for my vacant property. Through each step of the process He has kept me informed of developments and offered advise on best choices. I have confidence in his actions and advise....
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Comment on agent fees
Fair
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Jan 24,2017
Jan 24,2017
2
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this helpful
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Twice they said they were arranging an open day, twice no-one turned up (agent or buyer) with no notice to me as I waited like a lemon at home. One viewing in 4 months. Over valued my property and so went unsold . You live and learn....
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Comment on agent fees
Higher than most.
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Jan 23,2017
Jan 23,2017
0
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We recently bought our new home, advertised through Prospect. We found Hannah to be really helpful during the time it took to exchange and complete.
When I picked up the keys, there was a beautiful bouquet of flowers for us too, which was a lovely ...
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Jan 24, 2017
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Jan 19,2017
Jan 19,2017
0
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Hannah has been fantastic throughout the purchase of our new property, she has kept us up to date and has been invaluable in liasing with solicitors....
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Jan 24, 2017
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Jan 09,2017
Jan 09,2017
0
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Alastair was great. really easy to communicate with. very warm and welcoming.
Jordan made the process really easy for us. and was very professional the whole time.
please pass on our thanks....
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Comment on agent fees
The agent fees are surprising high with the added additional extra tenant fees with was also as high
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Jan 24, 2017
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Jan 09,2017
Jan 09,2017
0
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Property went on the market before Xmas so, it was slow but I still received regular updates. Post Xmas Prospect stayed in touch and were very proactive in getting views and provided quick feedback....
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Dec 28,2016
Dec 28,2016
0
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It was a real pleasure working with Prospect. They accommodated me on short notice in Reading and they made my life easy finding a new place when relocating from Brussels to London. Thank you....
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Comment on agent fees
To my knowledge standard fees.
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Jan 06, 2017
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Nov 30,2016
Nov 30,2016
0
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The service was very professional.
I am highly satisfied with the services and responses, and it is a pleasure to work with Elizabeth....
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Dec 05, 2016
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Nov 21,2016
Nov 21,2016
0
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Very good service overall, from making an inquiry regarding flat viewings to assisting in the signing of my flat. I only inquired about one flat on the phone, but I was also informed about two other properties that met my requirements and I was able ...
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Comment on agent fees
Fees were explained clearly. No additional fees on top of those mentioned. Agency fee on the more expensive side.
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Dec 05, 2016
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Nov 13,2016
Nov 13,2016
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I am very happy with Prospect Reading Branch staff specially Mr Jordan.Mr Jordan was very professional and helpful.I thanks to Mr Jordan once again.ðŸ‘...
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Comment on agent fees
Very good and Professional ðŸ‘
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Dec 05, 2016
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Nov 11,2016
Nov 11,2016
0
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I have rented out my house now for over a year with Prospect Lettings. All the dealings I have had with Chloe have been highly professional, friendly and efficient. Chloe liases between tenant and landlord with a very balanced view, and her aim is to ...
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Dec 05, 2016
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Oct 30,2016
Oct 30,2016
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Tenants have been found promptly. Very efficient. I would certainly recommend Reading branch of Prospect Estate Agent to landlords in the area....
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Nov 02, 2016
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Thank yo for the five stars ...
Oct 27,2016
Oct 27,2016
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Overall it was a great experience with Prospect Estate all the staff were really helpful.
I would like to thank Jordan Byrne for his great help throughout the process....
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Nov 02, 2016
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Thank yo for the positive review ...
Oct 27,2016
Oct 27,2016
0
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The company has helped and advised me well on the procedures to rent accommodation. They made the necessary effort to effectively deal with the procedures...
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Comment on agent fees
They applied reasonable fees
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Nov 02, 2016
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Thank yoy for the five stars ...
Oct 20,2016
Oct 20,2016
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Thanks to Daniel for his hard work and professional approach, he has been tireless and diligent in securing the whole chain....
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Nov 02, 2016
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Oct 18,2016
Oct 18,2016
0
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I've now let my property twice with Prospect. Each time they have achieved a good rental price and found tenants very quickly. The service they provide is excellent and I would definitely recommend them. By far the best estate agent I have used....
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Comment on agent fees
Very competitive price, service provided and peace of mind justify fees
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Oct 19, 2016
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Thank you for the recommendation and the five stars. ...
Oct 17,2016
Oct 17,2016
0
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for me, no English speaker, a little faster speaking to me.
For the service, I think it is very good...
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Comment on agent fees
the fees is a little high comparing other agancy
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Oct 17, 2016
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Oct 13,2016
Oct 13,2016
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We have found everyone we have dealt with at Prospect most helpful at all stages throughout the process of finding tenants for our property. In particular we have appreciated everyone's enthusiasm to help and the quick response to emails, phone calls and support given....
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Comment on agent fees
Good
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Oct 17, 2016
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Oct 09,2016
Oct 09,2016
4
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this helpful
Totally useless,
Always on holidays and does not care about the tenants at all.
Our washing machine broke in the middle of winter and she took 3 months to get back to us with a solution.
Mould issues were ever present right from the start of ...
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Comment on agent fees
Fees are steep, and service is absent
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Oct 17, 2016
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We are extremely sorry to hear that you have had a disappointing experience during your tenancy, we would kindly ask that you provide us with your contact details and the property address in order for us to ensure that a manager contacts you regarding this matter at the earliest opportunity.
We look forward to hearing from you and hope that we are able to assist you.
Kind regards
Joanne Kay
Head of Property Management ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:08 AM 14/01/2016 by allAgents
