89% sales valuation accuracy
93% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, saw us awarded 'Best Estate Agency in Berkshire' and 'Best Lettings Agent in the UK' for two years running at the 2015-2016 UK Property Awards.
This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
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Latest Reviews
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30th Apr 2024
reviewed by 'Susan'
4th Apr 2024
reviewed by 'Teresa Gauton'
6th Mar 2024
reviewed by 'DHALLINA'
3rd Mar 2024
reviewed by 'Tenants dont matter'
18th Dec 2023
reviewed by 'Harmeet Singh'
16th Nov 2023
reviewed by 'Graham Clarke'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 93% | £31,000 | £895,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 344 | 12 | 647 | 62 | 512 | 28 | 389 | 6 | 68 | 37 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Prospect Estate Agency Branches (view all 10)
Nov 27,2020
Nov 27,2020
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I have my first renting experience from Prospect, as I know almost nothing about renting issue, their agent help me a lot about the house, from recommended property that meet my target, arrange virtual-viewing with a high-effectiveness, and response to my email so frequently! And ...
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Oct 30,2020
Oct 30,2020
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IF your property needs work, Do NOT sell with them as they UNDER SELL your property !!! BE Aware they will give you POOR ADVICE !!!...
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Oct 29,2020
Oct 29,2020
1
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Sadly, my buyer has been very very slow with buying my property after I had put in an offer on a house, which was accepted, through Prospect. I informed Prospect at each stage what was happening (or not happening) & that I was having to put ...
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Sep 20,2020
Sep 20,2020
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Can't fault Prospect of Farnborough, very professional, got people through the door and sold our house on third day. From the manager Darren Winter , sales personal Daniel Brett and Shaun Sims all gave a brilliant service. Would recommend them every time. Thank you to you ...
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Aug 07,2020
Aug 07,2020
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The only saviour for Prospect are the team you deal with initially. Once you are in contract however, the management team is appalling. My rental direct debit was increased without my consent and I was bombarded with emails and letters asking for payment. I challenged ...
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Jul 20,2020
Jul 20,2020
1
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The check out process has been an absolute nightmare. I wasn't informed that the checkout will not be happening, due to Covid-19, till I had called to find out why no one had turned up. I was asked to drop the keys in their office, ...
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Jun 11,2020
Jun 11,2020
1
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I rarely write reviews, but I have been so disappointed with the experience and lack of any accountability I feel duty bound to share.
We quickly agreed on a rental and price, said we didn't need it decorated but did need it fully empty and ...
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May 06,2020
May 06,2020
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Darren and his team were excellent. They were proactive and kept me informed every step of the way. They were helpful and informative. Thank you for selling Dad's bungalow in these difficult times....
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Mar 13,2020
Mar 13,2020
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Matt I just wanted to thank you for your time and assistance on my property purchase in Crowthorne. You and your team have made my journey very smooth!! I would like to thank Aimee as well, she is an asset to prospect and I really ...
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Mar 11,2020
Mar 11,2020
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I just wanted to say a huge thank you to Ross Hobbs for his professionalism and support in securing the sale of my property. Throughout the process he unfailingly kept me updated and kept me positive. By far, the best estate agent manager I have ...
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Mar 06,2020
Mar 06,2020
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David Ward and his team did a great job and sold my house very quickly. Everyone that I dealt with was very professional, proactive and extremely helpful. I would recommend Prospect Estate Agents in Sandhurst very highly.
Mrs H...
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Feb 25,2020
Feb 25,2020
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Having never entered the letting market previously I was lucky enough to deal with your team and in particular, Chase Jacobs. His help and service was always 1st class and he always provided prompt information as well as answering all my questions in a professional ...
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Jan 29,2020
Jan 29,2020
1
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Extremely poor renewal service. Constantly have to chase. Every renewal service but one has been a problem. No communication of change of Account Managers. Would not recommend. They also have the cheek to increase management fees and then deliver another year of poor service. If ...
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Jan 06,2020
Jan 06,2020
2
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Very poor experience. They did not ensure that utility services are setup correctly and I litterally struggling to get it done, but they have not made any effort to fix this and left everything to me with a plain apology.
Thee national database shows that ...
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Dec 20,2019
Dec 20,2019
1
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The service we received was appalling, we would not recommend Prospect to anyone, too many mistakes were made, our messages were ignored, customer service was very poor and in general the staff we dealt with were unreasonable, inconsiderate which as a result made the whole ...
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Oct 25,2019
Oct 25,2019
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More excellent service, as always, from the Farnborough branch. As a landlord, I find the staff`s knowledge of the current market invaluable to secure new tenants for me in super quick time. Everything is processed electronically with maximum efficiency. I would not hesitate to ...
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Aug 30,2019
Aug 30,2019
1
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Me and my husband have had a terrible experience with this company. We will never in our lives be using them again....
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Jul 11,2019
Jul 11,2019
2
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I've recently used Prospect to sell my house in Bracknell. The process didn't start brilliantly with some very pushy sales tactics from the assistant manager. I decided to go with Prospect as they were the only viable option for me. I was really pushed into ...
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Jun 25,2019
Jun 25,2019
0
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Arranged a viewing to purchase a property! Appointment time came & went. Rang the agency to be told there was no booking in the diary! Lots of apologies & viewing rescheduled. Time came but no show again. Rang agency to be told (again) no appointment was showing ...
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May 13,2019
May 13,2019
1
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Incredibly hogh, non-justifiable tenant so-called referencing fees. To run a credit check (a few quid), allegedly 'set up' the tenancy (10 min job), their pro rata rate equally £2103 per hour. Yes, more than 3 top barristers combined. Landlords - they refuse tenant offers whereby a tenant wishes ...
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Comment on agent fees
Bad is an understatement.
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Apr 09,2019
Apr 09,2019
1
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Worst Agency ever! House dirty from begging no replies to email no support and at the end they don't want even give you deposit back! Unbelievable!...
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BAD!
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Mar 31,2019
Mar 31,2019
0
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During our long search for a property, we encountered many agents. NONE measured up to David and Ryan's professionalism.
They were on the ball from start to finish in selling our home but when we viewed properties through other agents, we felt so let down, ...
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Comment on agent fees
Good
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Mar 23,2019
Mar 23,2019
2
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We rented from Prospect lettings in Bracknell.
We were pre-warned of the horrors, but decided to go ahead anyway.
Never again. To sum up in words; unprofessional, incompetent, useless. The list goes on...
Boarderline criminal charges for doing nothing. The property was in an awful ...
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Comment on agent fees
Over the top, excessive, greedy
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Feb 22,2019
Feb 22,2019
2
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Please please please!! AVOID Prospect Estate Agency. I have been rented from 3 estate agents this was the 4th one and had an unbelievably bad experience. Once you have done the payment to secure the property, that's it, for them you are not exist anymore. You ...
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Comment on agent fees
For renting a property they charge nearly £900 for admin fee but they don't do any of the work. They pass it other companies at the end.
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Jan 29,2019
Jan 29,2019
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Avoid this estate agents like the plague!
We requested both a sales and rental valuation for our property which was confirmed for Monday 28 January at 12:00 pm. The time came and went and not even a courtesy call to say they were not going to attend. ...
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N/A
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Nov 08,2018
Nov 08,2018
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Actually we were impressed by the professionalism of the Branch Manager, but much less so by some of the staff. Here are some highs and lows:-
1. Probably ultimately achieved the highest price from the three agents that quoted for the business.
2. Too much haggling ...
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Comment on agent fees
Probably average, although wanted a performance increment to achieve a higher price
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Sep 13,2018
Sep 13,2018
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Tristan wasvery professional and always was there to answer any questions I had. I felt comfortable with him and trusted his expert advice and opinions.
He delivered as promised and I am very happy with the tenants that he found for us.
When renewal time ...
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Comment on agent fees
Fees were reasonable and quite competitive against other estate agents we spoke to.
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Aug 08,2018
Aug 08,2018
2
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The first time we viewed properties with Prospect the estate agent was 15 minutes late with no courtesy call. The agent had very little details on the history of the landlord and detailed specifics of the property such as council tax bands and parking permits etc. ...
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Comment on agent fees
I believe the fees were around £350 and £500 holding deposits
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Nov 18, 2018
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You are absolutely right! They are in only for the money and almost all of them are unprofessional. They try to, but don't succeed! They are always on the side of the landlords and are trying to rip the other side off and do not care!
Would not recommend them as estate agents! Avoid!!! ...
Jul 11,2018
Jul 11,2018
0
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I literally only had three days to move into a property as my lease was ending elsewhere and another property fell through and Tristan managed to fast track it so I could move in on time which saved me a lot of stress and most ...
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Comment on agent fees
Happy with the fees
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Jun 20,2018
Jun 20,2018
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I met with prospect having had a really bad experience which I am glad I did Tristan and his team were fantastic from start to finish I wouldn't hesitate to recommend prospect to anyone simply great job done...
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Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:08 AM 14/01/2016 by allAgents
