Stirling Ackroyd
Ealing, London, W5
4.7/5, 173 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
86% lettings fee satisfaction

Property Features

Welcome to Townends Estate Agents, Ealing. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Ealing, ... show more Welcome to Townends Estate Agents, Ealing. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.

Areas we cover include Ealing, Ealing Common, Acton, Gunnersbury and West Ealing.

Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Ealing and the surrounding areas, means we’re perfectly placed to sell or let your property.

...left to get your reviews in for the
2024 allAgents People Awards


Latest Reviews

View all Reviews 173
26th Jun 2020
reviewed by 'Ms.'
“I have been using Townends Ealing for several years to let my flat in Perivale. They are always professional and ......”
26th Feb 2020
reviewed by 'Godfrey'
“Our agent Yemi was very supportive thoughout the period of marketing and selling the house. This was a stressful time ......”
7th Jan 2020
reviewed by 'Sandy'
“Ealing Letting Office - I have been using Townends for both of my flats in Ealing . Robert the Letting Manager ......”
23rd Feb 2018
reviewed by 'Ishil'
“Having searched high and low in a particular neighbourhood close to E Broadway, Ed had done well to get the ......”
22nd Feb 2018
reviewed by 'Amillsa'
“Tyana's service was second to none. I appreciated her patience, professionalism and determination to find me my perfect property. Couldn't ......”
12th Nov 2017
reviewed by 'K'
“We were pleased with the service we received throughout the process. The team responded to emails promptly and gave clear ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
41 The Broadway
Ealing,London
Greater London
W5 2NP
020 8579 9282

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £930,000
Lettings 93% 86% £850 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 2 68 7 21 1 17 0 3 0
Areas covered
  • W3
  • Ealing, Ealing Common, Acton,
  • W5
  • Gunnersbury,
  • W7
  • West Ealing
  • W13
  • NW10
  • UB6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall Overall
Estate agents
Letting agents
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“Soon after agreeing to work with Townends, Louis personally accompanied ......”

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Sep 09,2015
Minithumbup
By: 'Lee'
Sep 09,2015
0 people found
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Soon after agreeing to work with Townends, Louis personally accompanied a number of prospective tenants to viewings of the property. He was extremely courteous and polite and always kept us informed with feedback. Very soon we had a number of offers and were in the ...
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“Walked into the Townends Ealing without an appointment or any ......”

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Aug 18,2015
Minithumbup
By: 'Harriet'
Aug 18,2015
0 people found
this helpful
Walked into the Townends Ealing without an appointment or any viewings booked, looking to rent a property, and the staff seemed more than happy to help us. Louis went through the properties available that met our specifications, he only showed us properties that were within ...
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“Louis is one of the best agents i have ever ......”

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Jul 23,2015
Minithumbup
By: 'belal'
Jul 23,2015
0 people found
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Louis is one of the best agents i have ever met, a nice qualified guy. i recommended him to all people who want to rent or buy a property...
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“For the past 4 years, Townends have exceeded my expectations and ......”

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Jul 17,2015
Minithumbup
By: 'Dr'
Jul 17,2015
0 people found
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For the past 4 years, Townends have exceeded my expectations and found excellent tenants for my flat within a few days of it coming on the market. I would warmly recommend them to anyone. They have been professional, courteous and efficient in all aspects of their ...
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“Very professional and prompt answering all my questions since this ......”

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Jul 15,2015
Minithumbup
By: 'Long'
Jul 15,2015
0 people found
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Very professional and prompt answering all my questions since this is the first time being a landlady. Gave good rates and explained everything clearly while providing options on how to proceed based on my preferences/circumstances....
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“We recently decided to move overseas and to let out ......”

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Jul 14,2015
Minithumbup
By: 'John'
Jul 14,2015
0 people found
this helpful
We recently decided to move overseas and to let out our apartment in West Ealing & were very fortunate to meet both Morgan and Louis of Townends & engage them to search for a suitable tenant on the basis of a fully managed tenancy contract. Both these ...
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“My family were desperate to find a rental property to ......”

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Jul 14,2015
Minithumbup
By: 'Tony,'
Jul 14,2015
0 people found
this helpful
My family were desperate to find a rental property to move into as we had been served notice on our previous abode due to a sale of the property. We were therefore time- bound and very fortunate to come across Louis Byrne, especially after going ...
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“Intelligent, polite, efficient and considerate with a good understanding of ......”

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Jul 10,2015
Minithumbup
By: 'Braveheart'
Jul 10,2015
0 people found
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Intelligent, polite, efficient and considerate with a good understanding of the local property market and a capacity to find the sort of tenants I want....
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“Myself and my girlfriend have been looking to move to ......”

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Jul 07,2015
Minithumbup
By: 'Kenny'
Jul 07,2015
0 people found
this helpful
Myself and my girlfriend have been looking to move to Ealing for some time, but so far had failed to find exactly what we were looking for. We had visited various online websites but often its not as helpful as actually being in the area. ...
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“I got quick and helpful responses, and showed me the ......”

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Jul 06,2015
Minithumbup
By: 'Paul'
Jul 06,2015
0 people found
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I got quick and helpful responses, and showed me the right properties. I Found something in no time. An agency who actually does something when they promise it....
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“Robert McPeake provided an exemplary service for me as a ......”

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Jul 01,2015
Minithumbup
By: 'A'
Jul 01,2015
0 people found
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Robert McPeake provided an exemplary service for me as a tenant. Before trying Townends I had tried to find a suitable home with several other estate agencies and found the agents did not really listen to my requirements carefully. Mr McPeake however listened to everything ...
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“Townends Ealing and Fabian Jones were friendly and applied themselves ......”

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Jun 28,2015
Minithumbup
By: 'Mike'
Jun 28,2015
0 people found
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Townends Ealing and Fabian Jones were friendly and applied themselves diligently to obtaining viewings and negotiating the sale of my flat at an acceptable price. Nice people....
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“The agent that I met up with (Robert) was very ......”

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Jun 13,2015
Minithumbup
By: 'Katherine'
Jun 13,2015
0 people found
this helpful
The agent that I met up with (Robert) was very professional and knew exactly what to do or say regarding my property and what I will getting for it, if I was to Let it out. When I will be ready to let out my ...
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Comment on agent fees
The agents fees was reasonable
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“Years ago, I bought my first property through Townends Ealing ......”

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Jun 04,2015
Minithumbup
By: 'Samuel'
Jun 04,2015
1 people found
this helpful
Years ago, I bought my first property through Townends Ealing and they immediately understood what I was looking for and helped me find and purchase a wonderful property at a fair price. More recently, they were the first estate agent I turned to when looking ...
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“My friend and I have been looking for a property ......”

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May 25,2015
Minithumbup
By: 'Claire'
May 25,2015
0 people found
this helpful
My friend and I have been looking for a property to rent for the last 3 months and after some changing circumstances, decided on Ealing. We met Aaron and told him exactly what we were looking for, and, to his credit, he listened! It's taken a ...
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“From the initial valuation through to the completion of sale, ......”

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Apr 30,2015
Minithumbup
By: 'Alan'
Apr 30,2015
0 people found
this helpful
From the initial valuation through to the completion of sale, all the staff at this Townends office assisted my wife and I in a very professional manner. Fabian was our main point of contact and kept us promptly and fully informed of viewings, managing final ...
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Comment on agent fees
We were naturally pleased to have actioned our sale whilst a promotional fee was applied as final costs were a big factor to be considered. However we would comment that it was pleasing to see that a true, professional service was provided, a service rarely found within the property marketing industry.
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“Louis Byrne just helped me find my new property being ......”

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Apr 28,2015
Minithumbup
By: 'Ricardo'
Apr 28,2015
0 people found
this helpful
Louis Byrne just helped me find my new property being extremely active and helpful during the whole process. The moving went smoothly and it was all dealt professionally and according to high standards....
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Comment on agent fees
Not the cheapest ones but you get what you paid for.
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“Positives:- Lots of appropriate viewings were arranged- We had ......”

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Apr 27,2015
Minithumbup
By: 'Fabian'
Apr 27,2015
0 people found
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Positives: - Lots of appropriate viewings were arranged - We had regular and straightforward contact and communications with the agent - Our position was understood by the agent very well - No heavy selling - the agent's approach was professional - Friendly and approachable Development ...
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“Fabian was my main contact when purchasing the property, he ......”

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Apr 17,2015
Minithumbup
By: 'Val'
Apr 17,2015
0 people found
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Fabian was my main contact when purchasing the property, he was extremely helpful, polite and always responded promptly to any enquiries I had, working to obtain information from the vendor as soon as possible. James assisted in carrying out a market comparison, gathering details of ...
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“James and Fabian were both friendly, knowledgeable and dilligent. They ......”

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Apr 16,2015
Minithumbup
By: 'Alexia'
Apr 16,2015
0 people found
this helpful
James and Fabian were both friendly, knowledgeable and dilligent. They continuously provided good advice and were available when needed. The team following up on the sale during the contract negotiation stage was also friendly and efficient, making sure things kept moving as fast as possible. ...
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“The Townends team provided a good all-round service. They started ......”

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Apr 10,2015
Minithumbup
By: 'EM'
Apr 10,2015
0 people found
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The Townends team provided a good all-round service. They started marketing the property (a 2-bedroom) in January and I sold the property by 31 March 2015 for a fair market price....
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Comment on agent fees
Reasonable
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“Robert has been very professional right from the start. He ......”

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Apr 08,2015
Minithumbup
By: 'savio'
Apr 08,2015
1 people found
this helpful
Robert has been very professional right from the start. He was willing to visit on the weekend/late evening, when other agents/company wouldn't. Professional, clear and polite The team and departments are I think scattered and at times the wires get crossed, but everything ...
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“I am very satisfied with the service received by Robert ......”

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Mar 23,2015
Minithumbup
By: 'Salvatore'
Mar 23,2015
0 people found
this helpful
I am very satisfied with the service received by Robert and all the staff, always responsive to all my queries. Thank you!...
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“Excellent overall service received from both staff members of Townends ......”

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Mar 20,2015
Minithumbup
By: 'Imran'
Mar 20,2015
0 people found
this helpful
Excellent overall service received from both staff members of Townends Robert McPeake & Louis Byrne. They communicated very well with both sides to achieve a mutual understanding and agreement....
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“I am satisfied of the service received from the agency, ......”

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Mar 18,2015
Minithumbup
By: 'Alessandra'
Mar 18,2015
0 people found
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I am satisfied of the service received from the agency, the people are very friendly and very helpful. I would definitely recommend both Branch and Agency....
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“They were more open and negotiable as an agency. I ......”

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Mar 17,2015
Minithumbup
By: 'Zhazira'
Mar 17,2015
0 people found
this helpful
They were more open and negotiable as an agency. I was really pleased with outcome. Sometimes it happened they didn't pass the information to another branch. But in general I would score 9 out of 10 for the service I received....
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Comment on agent fees
The fee was accurate and honest at the beginning.
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“Excellent customer service would definitely use the agent again! They ......”

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Mar 11,2015
Minithumbup
By: 'Natalie'
Mar 11,2015
0 people found
this helpful
Excellent customer service would definitely use the agent again! They managed to provide me with very good quality tenants getting the best offer out of each....
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“My FiancƒÂ© and I first met Lois about five weeks ......”

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Apr 07,2014
Minithumbup
By: 'Tim'
Apr 07,2014
0 people found
this helpful
My FiancƒÂ© and I first met Lois about five weeks ago. With his great professionalism and genuine friendly nature, he was a pleasure to deal with. His colleague Mark has also been more than helpful, and I would recommend them both, and the whole business, ...
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“Generally excellent service over many years; Townends find good tenants ......”

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Mar 26,2014
Minithumbup
By: 'Christabel'
Mar 26,2014
0 people found
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Generally excellent service over many years; Townends find good tenants and take care to keep me updated on progress of lettings....
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“Both Ray on Sales and Robert on Rentals were excellent ......”

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Feb 21,2014
Minithumbup
By: 'D'
Feb 21,2014
0 people found
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Both Ray on Sales and Robert on Rentals were excellent in ensuring a swift sale and sympathetic rehoming of existing tenant. Am really grateful to them for their genuine honesty and hard work as well as excellent communications used for all all parties involved. Strongly ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:29 PM 21/11/2017 by allAgents

Awards won by Stirling Ackroyd, London W5 2NP



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