What agent could do to change your mind?

Respond prompty to people and listen. Don't leave it so long that we get angry.

Attached Filesnbsp;

What agent could do to change your mind?

Answer phone calls Not send threatening mails Deal with maintenance issues Make sure that the property was in an acceptable condition before I moved in Not send 3 men into a property under false pretences in order to intimidate a young single female Actually carry out the works they falsely promised to do Write at least one email without half a dozen faults Stop lying Refunded all items damaged by the mould which was due to their failure to provide decent living conditions Apologise Stopped working in property

Attached Filesnbsp;

What agent could do to change your mind?

They could have properly explained the situation, and kept their promises, and contact us rather then leave it to us to have to sort out their terrible service.

Attached Filesnbsp;

What agent could do to change your mind?

do not employ sharp practice in order to increase your commission, if somebody has placed an offer on a property do not then proceed to show other buyers.

Attached Filesnbsp;

What agent could do to change your mind?

Answered my calls, done something about the terrible black mould all over the walls, given compensation/reduced rent for the many possessions ruined, not been rude/patronising when dealing with me, sympathised with my problems rather than ignoring me and my many emails.

Attached Filesnbsp;