94% sales valuation accuracy
95% sales fee satisfaction
Spencers is now Portico!After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all ...
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Spencers is now Portico!
After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.
Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.
Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.
Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.
Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Latest Reviews
1st Aug 2022
reviewed by 'Donna M'
28th Jun 2021
reviewed by 'Sanjita Khan'
28th Jun 2021
reviewed by 'James bishop'
12th May 2021
reviewed by 'DW'
Opening Hours
Address
Portico
207 Cranbrook Road
Redbridge,Ilford
Greater London
IG1 4TD
020 8518 5411
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 95% | £132,500 | £555,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 79 | 1 | 92 | 10 | 24 | 0 | 29 | 0 | 7 | 2 |
Areas covered
- Ilford
Seven KingsGoodmayes - Chadwell Heath
BarkingDagenham - Gants Hill
Barkingside
Hainult
Newbury
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Apr 13,2015
Apr 13,2015
3
people found
this helpful
this helpful
Matt Evans was a gem in letting the property as I was away on vacation at the time and he dealt with he nitty & gritty that was essential for a quick Let....
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Apr 13,2015
Apr 13,2015
2
people found
this helpful
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Matt and Dannielle have been very efficient in finding a tenant and managing our property and communicate with us when required.
If the property required any work to be carried out there maintenance team have been prompt in letting us know and carrying out the ...
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Apr 13,2015
Apr 13,2015
3
people found
this helpful
this helpful
I was very happy with the overall level of service from Matt Evans regarding this letting. Attentive and proactive, matters were handled efficiently throughout....
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Apr 10,2015
Apr 10,2015
3
people found
this helpful
this helpful
I am a landlord and I have been dealing with Gemma at the Ilford office regarding a new tenancy agreement on a rental property, she has been extremely efficient and very helpful in every aspect in dealing with this process....
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I have other rental properties with other agents and the fees are lower
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Apr 10,2015
Apr 10,2015
0
people found
this helpful
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Very helpful in setting up all that was required for me to move into the property on time. All documentation was handled efficiently and Gemma was helpful in communicating to me the latest updates with regards to the credit-check and approval process....
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Apr 06,2015
Apr 06,2015
4
people found
this helpful
this helpful
During negotiations it was agreed that the shed in the garden and the loft should be cleared out by the vendor. After moving in, it was found that the loft was not cleared out. Joanne ensured that the vendor came back and removed all the ...
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Mar 17,2015
Mar 17,2015
5
people found
this helpful
this helpful
Matt is very professional and competent agent. He guided me throyugh everything i needed to know and do. The process was smooth and very efficeint. I felt like i had to do little or nothing to process everything as Matt dealt with everything. I cant ...
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Mar 05,2015
Mar 05,2015
4
people found
this helpful
this helpful
I've just received my completion date of the sale of my flat and must admit that looking back at a very lengthy process that Joanne Edney was with me every step of the way. She kept me well informed of all developments and she was ...
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Mar 04,2015
Mar 04,2015
6
people found
this helpful
this helpful
As a landlord I have checked different reviews in this site and selected Spencers Property Services to let our property. I must admit they are extremely professional. Mainly Matt Evans, whatever he promised to me he kept his word. I like this professional attitude and ...
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Mar 03,2015
Mar 03,2015
4
people found
this helpful
this helpful
I was given assistance and instructions by Matt from Spencer. He was a very efficient, professional and fast to respond to my queries. He managed to find me a tenant in less than a week and I can highly recommend Mat to anyone who look ...
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Feb 26,2015
Feb 26,2015
4
people found
this helpful
this helpful
Joanne was very helpful and professional during the course of the sale and regularly kept me up to date with the proceedings. The whole process was completed smoothly and successfully with no stress or worry....
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Feb 25,2015
Feb 25,2015
3
people found
this helpful
this helpful
We sold our property with the massive help from Joanne Edney, we had one problem after another but she kept her patience with us, helped and advised us,I honestly did not think we would ever sell.
Thank you so Much Joanne helping us through ...
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“Matt Evans was very professional, approachable, friendly, helpful and knowledgeable. ......”
Feb 24,2015
Feb 24,2015
2
people found
this helpful
this helpful
Matt Evans was very professional, approachable, friendly, helpful and knowledgeable. He showed interest in our requirements and gave helpful suggestions. He also kept us updated on prospective tenants to ensure they were suitable....
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Comment on agent fees
Matt got us the best price for our property . Am pleased with his service.
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Feb 23,2015
Feb 23,2015
2
people found
this helpful
this helpful
We are immensity impressed with the services, knowledge and professionalism conducted by Joanne Edney at Spencer Property Services. We experienced a very difficult sale where we and the vendor found ourselves with many obstacles and challenges which were beyond any of the parties control. It ...
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Feb 15,2015
Feb 15,2015
3
people found
this helpful
this helpful
Me and my husband were very happy with the service we recieved from Genma White. She made sure we understood the process and answered any of our questions. Very professional and calm even though our 1 year old kept interrupting. Nothing was delayed and it was ...
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Feb 09,2015
Feb 09,2015
7
people found
this helpful
this helpful
I worked with Gemma on my recent Real Estate transaction and she had been great to work with! Customer service and great communication skills are just a few of the qualities that Gemma takes pride in! If you're looking into renting a property in Essex ...
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Feb 06,2015
Feb 06,2015
4
people found
this helpful
this helpful
Martin is a real star. He found me a great tenant, just the person who would fit into the household especially bearing in mind I live in the flat downstairs. The new tenant moved in only 6 days after the previous one left, which I think ...
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Feb 03,2015
Feb 03,2015
7
people found
this helpful
this helpful
From start to finish Joanne Edney was professional in every way . I was always kept informed as to what was happening . I would have no hesitation in contacting and instructing Spencers again when I need to buy or sell another property ! Thank you !...
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Jan 27,2015
Jan 27,2015
5
people found
this helpful
this helpful
My agent Gemma white did everything for me and my partner Mary , Gemma was very nice and let us know about everything we needed to know about the flat the area etc , even Peter was nice the man who showed us around the flat when ...
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Lovely flat in a nice area very clean and great kitchen and loads of plug sockets which is good
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Jan 27,2015
Jan 27,2015
6
people found
this helpful
this helpful
Gemma was lovely from the first enquiry, she was very accommodating to our needs and was very quick to respond. She kept us in the know the whole way through our search for a property and she went out of her way to meet our ...
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Jan 22,2015
Jan 22,2015
8
people found
this helpful
this helpful
Gemma has been helpful and professional from the very beginning. She has kept us well informed throughout the letting process and has been prompt in responding to emails. When we requested for a small change to be made to the tenancy agreement, she happily assisted ...
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Comment on agent fees
We paid ‚£300 for the tenancy agreement and ‚£156 for the reference check. That is ‚£456 in total -quite expensive.
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Jan 17,2015
Jan 17,2015
5
people found
this helpful
this helpful
When i first decided to put my property on the market i approached 3 local estate agents. Joanne Edney was my contact with Spencers. From the beginning she was courteous, open and prompt with all her dealings with us. She was also not pushy compared to ...
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Jan 16,2015
Jan 16,2015
4
people found
this helpful
this helpful
I have purchased a flat today. The exchange is done. The sellers solicitors were very slow and delaying the process. Joanna kept me informed and posted all the time. She is very professional and made sure that the deal was carried out in a professional ...
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Dec 19,2014
Dec 19,2014
2
people found
this helpful
this helpful
I sold the property through Spencers . Joanne Edney was the person who came to the property to value and advise of its potential to sale. The flat had previously been let through Glenmead . I have sold many properties but i have to say this was ...
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Dec 12,2014
Dec 12,2014
4
people found
this helpful
this helpful
I got quick responses from her for all my queries whenever I require. She is really helpful to get things done no time as per customers requirements....
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Dec 12,2014
Dec 12,2014
4
people found
this helpful
this helpful
They are awful. Avoid them. They are hopeless. They promise so many things but they never keep up to it. They never mention the additional costs involved like the gates for car park, Water etc. They initially said it is all inclusive but only I ...
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What agent could do to change your mind?
They should be truthful and honest. Shouldn't sell and not feel responsible for issues.Attached Filesnbsp;
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Dec 13, 2014
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(1)
Dear MK
You will see from several hundred 5 star reviews this is NOT what we're about! In order for me to investigate this matter fully, I would appreciate an email with your name and the address of the property you tenanted. Yours sincerely. Keith Cross Operations Director Spencers Property Services [email protected] ...
Dec 10,2014
Dec 10,2014
7
people found
this helpful
this helpful
Matt and the team have been really attentive and involved in all aspects of managing our properties. Any challenges and issues are brought to our attentions quickly and prompt action is taken to resolve them.
Our initial engagement with Spencers was a bit 'hit and ...
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Dec 05,2014
Dec 05,2014
7
people found
this helpful
this helpful
An excellent service provided. Everything was handled efficiently from finding a tenant, doing the paperwork right up until the time the tenants moved in. Highly recommended....
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Dec 05,2014
Dec 05,2014
7
people found
this helpful
this helpful
Matt has clearly hit the ground running at Spencer's in Ilford. He has been positive in every interaction we have had with him, takes care to involve us appropriately in decisions he is making and responds as quickly as he is able to given his ...
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Dec 04,2014
Dec 04,2014
9
people found
this helpful
this helpful
Matt did an excellent job organising for work to be done at the property and negotiating a decent price. Tenants moved in smoothly overall a great experience....
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Ken
(1)
Ahmed
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Hefina Holden (Associate Director) at [email protected] or telephone 020 8709 7730
Last updated at 12:17 PM 16/08/2019 by allAgents
