100% sales valuation accuracy
100% sales fee satisfaction
85% lettings valuation accuracy
87% lettings fee satisfaction
PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ...
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Portico
We're Portico, an award-winning London agent with 18 branches across London and Essex.
We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.
We also offer a premium Airbnb management service, and a cost-effective Handyman service.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
We're Portico, an award-winning London agent with 18 branches across London and Essex.
We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.
We also offer a premium Airbnb management service, and a cost-effective Handyman service.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Latest Reviews
19th Jul 2022
reviewed by 'Anon'
3rd Jan 2022
reviewed by 'john b'
17th Dec 2021
reviewed by 'Zabit lukani'
17th Feb 2021
reviewed by 'Luke'
11th Feb 2020
reviewed by 'Kiera'
Opening Hours
Address
Portico
22 Brook Parade, High Road
Chigwell
Greater London
IG7 6PF
0208 500 1234
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £565,000 | £1,150,000 |
| Lettings | 85% | 87% | £550 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 24 | 1 | 45 | 1 | 5 | 0 | 3 | 0 | 3 | 1 |
Areas covered
- Abridge, Buckhurst Hill, Chigwell, Chigwell Row, E
- Hainault, Loughton, Repton Park, South Woodford
- Theydon Bois, Wanstead, Woodford Bridge, Woodford
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Feb 07,2017
Feb 07,2017
1
people found
this helpful
this helpful
Thanks Mikeala for all the good work you done. You got us the apartment within a few days thanks. You made things happen very quickly....
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Comment on agent fees
Good
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Yes
Feb 07,2017
Feb 07,2017
2
people found
this helpful
this helpful
Excellent service all round. Always responds quickly, and is very competent and fast to act. Always pleasant and very efficient. Would recommend completely....
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Comment on agent fees
Fair
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Yes
Jan 09,2017
Jan 09,2017
2
people found
this helpful
this helpful
Very professional and also very patient, which was greatly appreciated, as this was my first time as a tenant after decades of home ownership....
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Comment on agent fees
Seemed very reasonable, although I have no previous experience.
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Sep 20,2016
Sep 20,2016
2
people found
this helpful
this helpful
I recently rented a property view PL and worked with Mikeala O.She is one of best letting agent.She's very patient to respond all your queries and helpful....
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Comment on agent fees
Moderate
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Yes
Aug 30,2016
Aug 30,2016
2
people found
this helpful
this helpful
We would like to thank Mikeala Osborn at Phillip Leigh for being excellent and helping us through the process of getting our new home. When dealing with Mikeala at Phillip Leigh, we found that the service given to us was absolutely excellent and extremely professional. ...
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Comment on agent fees
The agents fees were reasonable and every fee was given as a breakdown and explained well.
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Jan 21,2016
Jan 21,2016
2
people found
this helpful
this helpful
I would just like to say that Mikeala was excellent whilst dealing with my needs as a tenant. I was quite specific in my requirements and she took it all very personal and made sure she did her best to find me what I was ...
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Comment on agent fees
Good
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Yes
Dec 08,2015
Dec 08,2015
6
people found
this helpful
this helpful
Mikeala made my viewing experience extremely pleasant from start to finish, she was very neighbourly and professional unlike other agents I have dealt with. I would definitely recommend Mikeala as a first choice agent....
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Oct 23,2015
Oct 23,2015
3
people found
this helpful
this helpful
Mikeala was excellent throughout my dealing with her in arranging a rental property. Initially when arranging viewings of the property there was a problem obtaining the keys, she updated me daily until she received them. She was extremely knowledgable and helpful when viewing the property ...
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Oct 21,2015
Oct 21,2015
2
people found
this helpful
this helpful
Mikeala gave a very professional service and was very helpful at all times. I was kept informed on developments at all times....
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Oct 06,2015
Oct 06,2015
3
people found
this helpful
this helpful
Had a very professional and easy dealing with mikeala. Any queries were dealt with very quickly, she was also very helpful. Great staff you have would be more then happy to deal with mikeala again. Thank you very much...
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Sep 29,2015
Sep 29,2015
3
people found
this helpful
this helpful
Alex Sheeley is the best agent and I found it very approachable and he gives the customer right advice
and guidance regarding their property and maxumise the return. I will recommend Alex to any landlord....
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Comment on agent fees
Agent fee was reasonavble
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Sep 28,2015
Sep 28,2015
1
people found
this helpful
this helpful
Met with Alex on an open viewing day at the property, he was very flexible and accepted our offer straight away. He called back exactly when he said he would and took all the necessary information over the phone and we recieved a move in ...
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Sep 22,2015
Sep 22,2015
1
people found
this helpful
this helpful
Mikeala was very helpful and insightful when I viewed the above property. She answered all the questions I asked and knew what exactly it was that I was after. She presented the property well and was very honest and up front about things....
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Sep 22,2015
Sep 22,2015
1
people found
this helpful
this helpful
The agent showed us round the property and once we declared our interest in moving in, he quickly sorted out the paperwork and we moved in on the date that we wanted to. We were pleased with the service given....
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Sep 08,2015
Sep 08,2015
1
people found
this helpful
this helpful
My partner and I needed to move into the property we'd chosen very quickly and with Mikeala as our letting agent we were able to do this very smoothly. She was very informative and professional, she helped every step of the way and kept in ...
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Sep 04,2015
Sep 04,2015
1
people found
this helpful
this helpful
thanks very much to all the letting team for their efforts in renting the flat as quickly as you guys achieved!!! great service and appreciate the rental figure achieved - a perfect (and unexpected) gross yield for us!!...
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Sep 02,2015
Sep 02,2015
0
people found
this helpful
this helpful
Never have I ever had such a pleasant experience renting a property.
When I had initially called the office to ask about the properties available, Mikeala answered my call. There were no properties available at the time to suit my needs, but Mikeala assured me ...
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Sep 02,2015
Sep 02,2015
1
people found
this helpful
this helpful
Mikeala was very helpful not only did she show us round she found a lot better suited places to our needs, however due to change of work for myself I changed location.
Thank you very much for your time.
Was 100% service......
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Aug 12,2015
Aug 12,2015
1
people found
this helpful
this helpful
I started to watch another property named Langtons but after many days the landlord probably changed idea and the property was not more available. In the meantime Mikaela was very kind because she try to speak with the landlord but i understood that she tried ...
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Jul 16,2015
Jul 16,2015
2
people found
this helpful
this helpful
We found Alex to be polite, efficient and very helpful. Nothing was too much trouble. We would recommend him to our friends and family....
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Jun 17,2015
Jun 17,2015
1
people found
this helpful
this helpful
Mikeala is brilliant, simply a phone call or email away, day or night. Regardless of your issue she will sort it out and get back to you, often going out of her way for you. Nothing is ever too much trouble for her, wish all ...
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Jun 11,2015
Jun 11,2015
0
people found
this helpful
this helpful
Mikaela is the best estate agent I have come across!! All she wanted to do was help me out from the moment I rang her office! Every time a property suitable popped up in the market she would contact me straight away and out of ...
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Jun 09,2015
Jun 09,2015
0
people found
this helpful
this helpful
Mikaela is a reliable and efficient Agent, with great knowledge of the local market. I would highly recommend her services to landlords or tenants alike....
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Comment on agent fees
Fee's are reasonable . Would Highly recommend !!
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Jun 04,2015
Jun 04,2015
1
people found
this helpful
this helpful
Prompt and efficient service throughout the whole process from Mikaela. Extremely happy to recommend to friends and Family in the Future!...
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Jun 03,2015
Jun 03,2015
1
people found
this helpful
this helpful
Mikeala Osborn was an amazing agent, she delivered fantastic customer service and was a pleasure to deal with. When i moved back to London a few years ago i had an absolute nightmare with letting agents and it makes such a difference to have someone ...
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Jun 03,2015
Jun 03,2015
1
people found
this helpful
this helpful
I would just like to thank Mikeala for handling the letting for myself and my partner. We were desperate to move into the Chigwell area and Mikeala found us a property that was exactly what we were looking for.
She understood that we both worked ...
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Jun 02,2015
Jun 02,2015
0
people found
this helpful
this helpful
Mikeala was extremely helpful in helping me source a potential property and again in arranging a suitable time for me to visit. She responded extremely quickly when I registered my interest in the property and liaised with the Landlord on my behalf. I'm very grateful ...
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May 12,2015
May 12,2015
1
people found
this helpful
this helpful
My first impression of Mikeala was that she was on time for my first appointment, prior to my first viewing of the property, Mikeala called to ensure that I had the correct address and I knew how to get to the property. On the day ...
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Apr 08,2015
Apr 08,2015
1
people found
this helpful
this helpful
I cannot speak highly enough of Lester Schiffman and will always be thankful for the manner in which he treated me as an individual but also for the kind way in which he dealt with us as a family in a very stressful time. Due ...
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Feb 27,2015
Feb 27,2015
2
people found
this helpful
this helpful
There are not enought words to explain how wonderful Lester has been throughout this very stressful time. Lester kept me informed at all stages of the process and was trustworthy and kind.
I felt like a friend rather than a customer which made the process ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We value your business.
If you are unhappy with our service, please tell us. Speak to our Manager, Sarah Flynn at [email protected] and if she is unable to resolve the issue please contact our Operations Director, Keith Cross at [email protected]
Last updated at 10:37 AM 15/08/2019 by Sam Bell
If you are unhappy with our service, please tell us. Speak to our Manager, Sarah Flynn at [email protected] and if she is unable to resolve the issue please contact our Operations Director, Keith Cross at [email protected]
