89% sales valuation accuracy
93% sales fee satisfaction
98% lettings valuation accuracy
94% lettings fee satisfaction
The only provider of the best complete protection package for landlords in Leicestershire - Northwood's unique GUARANTEED RENT Scheme.Talk to us about your property and we'll explain how the certainty that GUARANTEED RENT delivers has become a priceless asset to hundreds of landlords in Leicestershire.Operating from new premises ...
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The only provider of the best complete protection package for landlords in Leicestershire - Northwood's unique GUARANTEED RENT Scheme.
Talk to us about your property and we'll explain how the certainty that GUARANTEED RENT delivers has become a priceless asset to hundreds of landlords in Leicestershire.
Operating from new premises in the heart of Leicester, Northwood Leicester offer professional services to landlords and tenants that are based on real understanding of your needs - we work hard to make the process of letting as smooth, legally compliant, and hassle-free as possible.
Relax, we'll take care of it!
Talk to us about your property and we'll explain how the certainty that GUARANTEED RENT delivers has become a priceless asset to hundreds of landlords in Leicestershire.
Operating from new premises in the heart of Leicester, Northwood Leicester offer professional services to landlords and tenants that are based on real understanding of your needs - we work hard to make the process of letting as smooth, legally compliant, and hassle-free as possible.
Relax, we'll take care of it!
Latest Reviews
3rd Jan 2024
reviewed by 'Rajesh Miranda'
10th Nov 2023
reviewed by 'Nick Rhodes'
10th Nov 2023
reviewed by 'Krupa'
Opening Hours
Address
Northwood
Dimension House,
3/4 Westbridge Close
Leicester
Leicestershire
LE3 5LW
0116 271 7121
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 93% | £175,000 | £365,000 |
| Lettings | 98% | 94% | £285 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 55 | 0 | 52 | 3 | 9 | 1 | 6 | 0 | 11 | 1 |
Areas covered
- LE11
- LE1
- LE12
- LE2
- LE13
- LE3
- LE14
- LE4
- LE15
- LE5
- LE16
- LE6
- LE17
- LE7
- LE18
- LE8
- LE19
- LE9
- LE65
- LE10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
Aug 13,2019
Aug 13,2019
0
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I have let through Northwood Leicester recently and so far the service has been great. Couldn’t wish for more understanding and helpful people to deal with. Defo recommend them!...
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Aug 11,2019
Aug 11,2019
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Have used these guys are years now, wouldn't go anywhere else. I am constantly updated on any property issues, which are resolved quickly and efficiency.
I have used Andy for fully managed and more recently their Guaranteed Rent Scheme. Slightly less profit, but paid every ...
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Aug 08,2019
Aug 08,2019
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Have used the services several times and been very impressed with the responsiveness and frequent updates. Charly & Sophie are an asset to the team and very professional and I have recommended the services to others....
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Aug 06,2019
Aug 06,2019
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We have used Northwood Leicester for over 10 years. Great personal service, always there to help with all aspects of the process. Couldn't have done it without Gosia and Andy; their support and knowledge, help and professional approach is outstanding. Thanks Gosia and Andy....
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Aug 05,2019
Aug 05,2019
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Upon moving into the property we experienced a few teething issues. Sophie at Northwood was extremely efficient in getting these issues resolved. This resulted in minimal disruption to me and my family.
Thanks a lot Gosia & Sophie....
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Aug 05,2019
Aug 05,2019
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I would like to thank the Northwood Leicester team,especially Gosia & Charly. They worked very hard and got my parents a property very quickly. I appreciate their dedication and how patient they were.Even though my parents do not know English they did their best ...
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Aug 03,2019
Aug 03,2019
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I am very impressed by the service offered by Northwood Leicester. My property is let under Fully Managed Service (since 2015) and I know exactly where I stand with the tenancy and property. The team always keeps me informed about legalities that have changed. I feel ...
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Jan 14,2019
Jan 14,2019
2
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Moved into a property handled by Northwood in November 2017. The whole moving process was great. Northwood helped as much as they could and made everything easy for us. Not long after moving in, we had to completely redo the inventory as the original one composed ...
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Comment on agent fees
Extortionate!
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Jun 24, 2019
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(1)
FAKE NEWS REVIEW.
OK, you've created a pretty damning review, so what I am going to do (for the benefit of our readers) is to spell out how these things are adjudicated - because while there's always two sides to every story, the independent adjudication process that operates through TDS (Tenancy Deposit Scheme) provides the clearest examination of the true facts.
And in this context let me point out that TDS awarded the agency, Northwood, every penny that was claimed for the damage you caused ...
Sep 13,2018
Sep 13,2018
0
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been a tenant for 5years every issue that arose was resolved efficiently. communication and service was of high quality. friendly and understanding team of personal circumstances and they all ensure they do their best to help with any situation. would highly recommend them. a* team...
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Comment on agent fees
average
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Sep 14, 2018
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Hi Jackie: thank you for your comments. I know my team really appreciate feedback like this - it makes their honest efforts to be helpful, resourceful, and understanding really worthwhile. No matter how much I tell them they are loved, it only means something when our great clients say it too!!!
From Andy, owner and Director. ...
Aug 31,2018
Aug 31,2018
0
people found
this helpful
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I've recentl;y moved into a property handled by Northwood and the whole expereince has been worlds away from previous experience with other agents. Theyve been really professional throughout, and I have felt the house is now my home...
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Comment on agent fees
Quite cheap - other agents were trying to charge me hundreds of pounds more!
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Aug 31,2018
Aug 31,2018
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Been dealing with Andy and Gosia for over ten years and they never let you down: totally knowledgeable about the industry and always able to calmly and professionally get my various rental properties sorted.
Highly recommended and happy to support them with referrals to other ...
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Comment on agent fees
Absolutely fine!
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Aug 31,2018
Aug 31,2018
0
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As a management services provider I need to know there will be really strong administration of properties I attend. Northwood never let me down.
Sophie is a pleasure to deal with and if Gosia needs to step in for guidance it's always spot on.
Can't ...
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Comment on agent fees
Seem OK compared to other agencies
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Aug 31, 2018
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Hi Penn; that's kind of you to make these comments - these help us so much and I know you only give praise where it's due. Thanks for your help and your business! ...
Aug 31,2018
Aug 31,2018
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people found
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Being a landlord of a property can be extremely stressful, as most of us know. Dealing through Gosia at Northwood made the whole process almost painless. She cared what was happening and liased superbly between me and the tenant
I have dealt with many agents ...
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Comment on agent fees
Acceptable
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Yes
Aug 23,2018
Aug 23,2018
0
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Fantastic! For what can be a stressful and daunting experience, it was made easy and stress free by Eliot and the Northwood Leicester team....
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Comment on agent fees
Good
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Aug 31, 2018
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Hi Morgan: thanks for your comment. We certainly aim to please! ...
Aug 22,2018
Aug 22,2018
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First time letting out my property and I did not have much knowledge on how the process works but Eliot was able to help explain which scheme would work best for me. Brilliant service and very friendly staff !...
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Aug 22,2018
Aug 22,2018
0
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No-one goes the extra mile the way Gosia does. We had an insurance claim issue that Gosia managed from start to finish, getting our tenant a property to live in while fire-damage was sorted, and getting me rent replacement.
She saved me literally thousands!
So ...
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Comment on agent fees
Fine
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Aug 31, 2018
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Ryan: I know Gosia will be delighted with this review and as ever I completely appreciate your continued custom. That's very kind of you to let the world know about your views! ...
Aug 21,2018
Aug 21,2018
0
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Both members of the team were friendly and did act in professional way. My experience with this Northwood branch (all members) is positive....
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Aug 21,2018
Aug 21,2018
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Both members of the team were friendly and did act in professional way. My experience with this Northwood branch (all members) is positive....
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Aug 14,2018
Aug 14,2018
0
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Always been fair and supporting. I'm landlord and tradesman, and I get good advice when dealing with properties. They know their stuff on the professional and legal front, which is where I think a landlord always needs guidance. Theyre very knowledgeable...
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Comment on agent fees
Very good value
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Aug 10,2018
Aug 10,2018
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Northwood Leicester have always struck me as the best of the agents i use around the country, as they are just so knowledgeable. When renting occasionally has its tough patches, Gosia is always on top of what to do to put it right.
Safe pair ...
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Comment on agent fees
Fine
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Aug 31, 2018
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Wow Phil - that's fantastic support from a long-term and trusted client, and we all appreciate your comments. Keep up the good work! ...
Aug 10,2018
Aug 10,2018
0
people found
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My first property had to be rented out when I moved in with my boyfriend, and i wanted an agent i could trust to handle it for me - I'm too busy for the day to day. Gosia sold me the Guarnateed Rent option, and ...
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Comment on agent fees
Good value for the safety and security
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Aug 31, 2018
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Beth: thank you for your comments- really appreciated. You do have complete protection and all the service that our two decades of operation can provide, so I like to think you are in safe hands. Even so, great reviews are not easy to come by and I appreciate you taking the trouble on behalf of my two brilliant colleagues ...
Aug 09,2018
Aug 09,2018
0
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Gosia is absolutely the best - sorted out a problem with tenant not paying, guided us through the Courts, handled the whole recovery process - compeltely painless for us. Thoroughly professional!...
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Comment on agent fees
Very fair
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Aug 31, 2018
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Hi Sam: we are so glad it all got sorted - was never in doubt, of course! But a safe pair of hands was what was required, and that's what we (Gosia specifically) delivered. I appreciate your comments very much for a hard-working colleague. ...
Aug 08,2018
Aug 08,2018
0
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I have been a client of Northwood Leicester for the past 4 years and all I can say is that they service, the attention and the value that I received was outstanding. Gosia has always been very helpful and guided my through all lettings processes. Highly ...
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Comment on agent fees
Good value for money.
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Aug 08,2018
Aug 08,2018
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Renting property from Northwood was very straight forward and hassle free. From the viewing, through to move in the process was well explained and handed to suit my timescale. The tenancy itself was great, no issues at all. I had to move out due to ...
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Comment on agent fees
OK
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Aug 05,2018
Aug 05,2018
0
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Although I live a long way away from Leicester, I find I don't worry about my properties on the guaranteed scheme. Andy introduced me to this novel idea years ago, and ever since I have been in Gosia's safe hands. Even when they had to ...
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Comment on agent fees
Perfectly fair
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Aug 04,2018
Aug 04,2018
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I've had two properties let with Northwood for the last few years. I decided to sell one and Gosia managed the whole process - which included keeping the tenant in the property and an investor found to buy the place. I can't praise Gosia and ...
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Comment on agent fees
Very fair, and most important no void period as the flat stayed tenanted
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Aug 02,2018
Aug 02,2018
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The team under Gosia are SO helpful: we liked a property they were handling and had some things we wanted to see if the landlord would deal with. Quite minor but meant something to us. Jadine was brilliant and Gosia made sure it all happened.
...
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Comment on agent fees
Seemed fine - way less than some other agents
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May 08,2018
May 08,2018
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Gosia, is always very helpful, we are looking to expand our rental portfolio, she is always very willing to help, with advice and review are properties we are looking at purchasing , she gives good advice , and has excellent knowledge of the rental market...
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Comment on agent fees
reasonable
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May 08,2018
May 08,2018
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Gosia is an experienced professional lettings agent, who is highly knowledgable in her field of expertise.
Gosia has accurately valued my property and it is now rented out. I would highly recommend Gosia to other landlords in the area, as she is a lettings expert....
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Comment on agent fees
The fees are reasonable and in line with my expectations.
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May 03,2018
May 03,2018
0
people found
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this helpful
Does vey good job And responds timely
Friendly and helpful
Proffessional standards adhered to
With difficult tennants supported me very well
Thank you...
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Comment on agent fees
Always could be cheaper
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Andy
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Abby
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In the first instance, complaints are directed to the local office, Northwood (Leicester) Ltd, where any matters will be reviewed by the Director in an impartial fashion and a viewpoint reached as to validity of the complaint; this will be communicated to the client in writing. Thereafter, if this is deemed insufficient, issues can be elevated to the Franchise Office of Northwood (GB) Ltd, and if necessary then to The Property Ombudsman. The whole complaints procedure is available in written form on request.
Last updated at 11:47 AM 05/07/2018 by allAgents
