100% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
92% lettings fee satisfaction
No description for branch.
Latest Reviews
2nd May 2023
reviewed by 'Randrit'
11th Mar 2021
reviewed by 'Kevin Hall'
16th Mar 2020
reviewed by 'John'
2nd Mar 2020
reviewed by 'John'
23rd Oct 2019
reviewed by 'Julie'
6th Mar 2019
reviewed by 'CS'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 94% | 92% | £600 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 37 | 0 | 44 | 5 | 1 | 0 | 0 | 0 | 2 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jun 30,2015
Jun 30,2015
0
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Just wanted to say a massive thank you to both Amy Cook and Sarah Walker for helping me find the perfect property to rent for me and my daughter. They were both really helpful and told me all the information I needed to know as ...
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Jun 26,2015
Jun 26,2015
0
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Both Lauren and Sarah are absolute stars!! Even though our first application didn't go through they both did all they could to help and were on the phone to us every day. I would definitely use them again!...
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Jun 25,2015
Jun 25,2015
0
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Extremely pleased & impressed with the service I receive from MANN Swanley Branch. All staff members are polite, co-operative & dilient. They already manage two properties for me, and with the current level of service excellence I will have no hesitation to offer them to market another ...
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Jun 07,2015
Jun 07,2015
1
people found
this helpful
this helpful
Absolutely appalling shocking letting agent, neglected from the moment they took my money. A constant case of buck passing, not my job or 'I'm off early for the weekend' excuses. No timely responses to any matter. Absolutely no sense of property management or customer service ...
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What agent could do to change your mind?
Their job!Attached Filesnbsp;
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Mar 26,2015
Mar 26,2015
2
people found
this helpful
this helpful
Mann Lettings in Swanley arranged a tenancy in the above property owned by myself and my Brother. From my meeting with Gary at the property to discuss the potential letting to the excellent work carried out by Sarah arranging the tenancy, saftey testing etc it ...
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Mar 30, 2015
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Thank you very much for your comments. The whole team at Swanley is genuinely looking forward to managing your property and working alongside you in the forthcoming and future tenancies. Your fantastic comments are very much appreciated. Thank you for taking the time to offer this review. ...
Mar 04,2015
Mar 04,2015
2
people found
this helpful
this helpful
I have found Matthew Doddington extremely diligent and helpful in dealings with him as the management company. He quickly grasped my issues and directives....
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Comment on agent fees
Acceptable deal.
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Feb 25,2015
Feb 25,2015
0
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I found Sarah to be very quick and efficient in dealing with my query, resulting in the outcome I desired. Thank you!...
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Feb 25,2015
Feb 25,2015
0
people found
this helpful
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Sarah was not my initial point of contact with Mann, however, as lttings manager, she introduced herself and made the process of getting our tenant into the property extremely smooth. As a first time landlord, this was essential to me....
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Jan 29,2015
Jan 29,2015
1
people found
this helpful
this helpful
I have used the Swanley branch of Mann Countrywide on a number of occasions now in respect of the letting of my property at 32 Dale rd. I most recently re-let the property this month (Jan 15) and found them to be as helpful, efficient and organised ...
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Comment on agent fees
Very reasonable for the high level of service provided. The extra monthly rent achieved will more than make up for the fees levied anyway.
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Feb 25, 2015
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Dear Adam,
I am absolutely delighted to read your feedback and thank you for taking them time to offer this review and for your continued support.
We truly hope that the tenants are happy in the new home. Should you need our services again in the future we would be more than happy to help. ...
Jan 26,2015
Jan 26,2015
1
people found
this helpful
this helpful
All the staff at Swanley Branch, were professional, friendly & helpful.
We enjoyed excellent service from Sarah and Luke. The letting of the flat was very straightforward and I was kept informed throughout....
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Comment on agent fees
I thought the fees were a little high, although the service was good.
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Jan 22,2015
Jan 22,2015
1
people found
this helpful
this helpful
All the staff at Swanley Branch, were professional, friendly & helpful. The advice they offered and speed at which they worked was brilliant....
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Feb 25, 2015
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Many thanks for your comments. We are delighted to have been able to help you. ...
Jan 22,2015
Jan 22,2015
1
people found
this helpful
this helpful
Can't thank Sarah, Gary and Lauren enough for their assistance, promptness and advice on renting my home and finding my tenants. Nothing was too much trouble, would recommend to others and will continue to use. Good team!...
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Jan 15,2015
Jan 15,2015
1
people found
this helpful
this helpful
We found a place to rent via this agency. The service was very professional and friendly, everything was done quickly....
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Dec 01,2014
Dec 01,2014
1
people found
this helpful
this helpful
Sarah Walker was very welcoming warm, and kept us updated as required with all the information we needed. We are new to the Swanley area and weren't too sure of what to think of it, even though the property was fantastic, but Sarah Walker enthused ...
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Nov 28,2014
Nov 28,2014
1
people found
this helpful
this helpful
Very proactive on finding a tenant. Move in arranged in time for completion of purchase so no loss of rent. Sarah worked quickly on the paperwork and kept in close touch at check in date. This branch are helpful and great to work with from ...
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Comment on agent fees
Can negotiate which is helpful.
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Nov 24,2014
Nov 24,2014
1
people found
this helpful
this helpful
My husband and I have been searching long and hard for a rental property that will accept our two dogs - with no success. Then we came across a property on the books of Mann & Co., Swanley. My husband met with Tim who showed the ...
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Nov 19,2014
Nov 19,2014
1
people found
this helpful
this helpful
In the beginning it was Tim who showed me the property and made me priority because i was registered with the company, he showed concern has i told him how important and urgent i need to move home, then comes Sarah, they practically call me ...
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Nov 11,2014
Nov 11,2014
3
people found
this helpful
this helpful
I am extremeley impressed with the professionalism that Gary Steadman, Timothy Knight & Sarah Walker have provided when helping me with letting my property. They have kept me up to date with progress and always come back to me in a timely manner. Excellent customer service! ...
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Feb 12, 2015
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Thank you very much for your recommendation. It was a pleasure dealing with you and we look forward to working alongside you in the future. ...
Nov 11,2014
Nov 11,2014
1
people found
this helpful
this helpful
Sarah was very helpful and understanding when I had an issue on moving day. I cant fault the service I received from her and Tim....
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Nov 10,2014
Nov 10,2014
2
people found
this helpful
this helpful
Mann Countrywide Swanley Branch offered a great deal of support, time and effort to get my property up and running and ready for a new tenant. All the necessary legislation and repair works were carried out by Timothy Knight and were dealt with promptly and ...
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Feb 12, 2015
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Thank you for your complimentary comments. The entire team very much appreciates you finding the time to offer your comments. ...
Nov 07,2014
Nov 07,2014
2
people found
this helpful
this helpful
Myself and my sister rented through this estate agent and from the get go service was to a high standard. All queries no matter how small or big were dealt with efficiently. Emails are answered very quickly. So far so good with our communication with ...
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Comment on agent fees
The overall total is a bit steap in comparison to other agents.
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Feb 12, 2015
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Thank you for your fantastic comments. I hope you are enjoying your new home. ...
Nov 07,2014
Nov 07,2014
1
people found
this helpful
this helpful
I had excellent service from Gary, Sarah and Tim. The letting of the flat was not straightforward but I was kept informed throughout. It was impressive that despite the difficulties the flat was occupied only four weeks after I had bought it with, what seem ...
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Comment on agent fees
I thought that a lot of work was done, so justifying the fees.
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Nov 07,2014
Nov 07,2014
1
people found
this helpful
this helpful
I have been using Mann Countrywide in Swanley to let my properties for more than five years. I have always found them to be friendly ,professional and efficient.I would have no hesitation in recommending them to any landlord with properties to let in the ...
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Oct 07,2014
Oct 07,2014
1
people found
this helpful
this helpful
Sarah arranged everything for me, all the paperwork side as well. All I needed to do was pop in and sign them. Sarah also kept me informed of the progress stage by stage and explained every step....
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Oct 07,2014
Oct 07,2014
1
people found
this helpful
this helpful
I was very happy with the service I received from the two people I have entered in this from.as this is my first time doing any thing like this ,they made it all very easy for me and helped me make sense of it ...
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Comment on agent fees
I
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Oct 05,2014
Oct 05,2014
1
people found
this helpful
this helpful
Morning All
My Name is Ricardo Freitas as the Campany that I'm working for is moving in to Dartford I was willing to move before the Company.
I'll Happy to say thanks to Timothy and Sarah that did happen.
I'm so happy with state that ...
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Comment on agent fees
Obviously no one likes to pay fees but as longest I get a great service like I did I'm willing to pay it for.
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Oct 03,2014
Oct 03,2014
4
people found
this helpful
this helpful
I would just like to say a big thank you to Sarah Walker and Gary Steadman at Manns Swanley for making it such and easy process in us finding our new home. They are all such a great team at Manns and you couldnt ask ...
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Feb 12, 2015
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Dear Miss Penfold,
We are delighted to hear that you are pleased with the service provided and are very grateful for your comments. I hope you are very happy in your new home and look forward to working with you again in the future.
Kind Regards
Gary Steadman ...
Oct 03,2014
Oct 03,2014
1
people found
this helpful
this helpful
Sarah was very attentive and helpful. She was always available to contact via e-mail and when she wasn't she would give me a call to check everything was ok. No question was too big or small and she exceeded her customer service requirements to ensure ...
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Comment on agent fees
The fees are published on the website so you are already aware of what you will be paying upfront before you even request to see the property. They are happy to talk through them with you in further detail aswell.
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Mar 04,2014
Mar 04,2014
1
people found
this helpful
this helpful
The whole process was painless. Gary valued the flat and within days they had two prospective tenants. Once I'd chosen which one I wanted the references were collected quickly and the let went ahead quickly. Would definitely use them again and recommend the team to ...
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Nov 28,2013
Nov 28,2013
2
people found
this helpful
this helpful
I have used Mann Countrywide for a number of years to let and manage my portfolio. They have always let to good tenants, offered great honest advice and nothing is ever to much trouble. A professional team. I will never use anyone else....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 2:37 PM 02/06/2015 by allAgents
