Rochester, Medway, ME1
4.6/5, 101 reviews
90% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction

Property Features

Dockside value every client and we ensure that we listen to and understand what your wants and needs are. Our team of professionals are here for you and whilst they use their skills to build and influence target audiences they are also committed to the highest level of professionalism acting ... show more Dockside value every client and we ensure that we listen to and understand what your wants and needs are. Our team of professionals are here for you and whilst they use their skills to build and influence target audiences they are also committed to the highest level of professionalism acting with honesty, integrity and respect.

We are a reputable, independent company with branches in Rochester and Strood. With a strong track record of specializing in sales, lettings, property management and new homes we pride ourselves on being able provide excellent service to our clients. Relishing in a high referral rate from existing clients and other professionals within the industry we feel it’s our values that differentiate us from the rest.

We cover the Medway towns and the surrounding areas in Kent with a strong belief that from our years of experience we can eliminate all the usual stresses associated with moving.

Our teams are available to talk to you whenever you need us - seven days a week and outside office hours; we hope that you find this information useful and look forward to greeting you personally in the near future.
Dockside Property Services Kent Limited - Click to Visit Our Website

Latest Reviews

View all Reviews 101
18th Dec 2023
reviewed by 'Habib'
“Thrilled about my new apartment! The spacious layout and natural light are a game-changer. Unpacking felt like unwrapping surprises, and ......”
10th Nov 2023
reviewed by 'Alex'
“Moving can be very stressful and from start to finish Dockside property made the process very smooth. Any queries was ......”
28th Oct 2021
reviewed by 'troy blackburn'
“fantastic staff members are very helpful to customers a 5***** A1 place to go to to get new property in the ......”
14th Jul 2021
reviewed by 'Nima'
“I would like to thank Ms Ellie at Dockside for being so supportive, communicative and helpful with managing my property. ......”
25th Jun 2021
reviewed by 'Paul Walker'
“Jenny has been brilliant from start to finish in our purchase of an apartment with her as selling agent. She ......”
22nd Feb 2021
reviewed by 'Mohammadali'
“I would like to thank Ms Jenny Foster for her professionalism, true caring nature and the ability to communicate effectively ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Dockside Property Services
206 High Street
Rochester,Medway
Kent
ME1 1JA
01634 400 922

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £175,000 £550,000
Lettings 97% 95% £400 £1,705
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
40 3 33 7 9 0 2 0 7 0
Areas covered
  • ME1
  • ME2
  • ME4
  • ME7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TDS
Rankings
Overall Overall
Estate agents
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Latest Properties

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Dockside Property Services Image 1
Rochester, ME1
Strood, ME2

“Disgusting service, lousy unprofessional bad manners,Do not respond to ......”

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Dec 14,2015
Minithumbdown
By: 'Nigel'
Dec 14,2015
2 people found
this helpful
Disgusting service, lousy unprofessional bad manners, Do not respond to email if phones in reasonable timeframe and if you call a redponse after 4 days and several attempts reasonable then you must live on another planet! There overall service is appalling, Charge for referencing, sending text ...
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Comment on agent fees
‚£150 checkout ‚£25 for a burn mark (already there prior to moving in) but taking final work from the independent report!
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By: Spencer Fortag
Dec 24, 2015
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Dear Nigel, I have reviewed all of our let properties and can not find anyone with your name or paying £400pcm. Perhaps you could contact me directly at [email protected] and I would be happy to investigate the matter. ...

“Dockside let my apartment out last week and all went ......”

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Nov 28,2015
Minithumbup
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Spencer
By: 'Rachel'
Nov 28,2015
3 people found
this helpful
Dockside let my apartment out last week and all went well. They handled the move in for me and all the paperwork was done on time and ok. The tenants seem really nice and the rent they got me is more then another agent told ...
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Comment on agent fees
Happy to pay the fees.
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“Dockside are the most disorganised letting agents I have ever ......”

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Nov 16,2015
Minithumbdown
By: 'MG'
Nov 16,2015
2 people found
this helpful
Dockside are the most disorganised letting agents I have ever dealt with. We organise property inspections, they do not book them in so we waste our time waiting in for someone to do the periodic inspection for them to never turn up. We let them ...
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By: Spencer Fortag
Nov 20, 2015
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Dear MG, I am really sorry to hear that you have had some issues. We are reliant, sometimes, on third party suppliers but do try our best to ensure they turn up on time for both property inspections and for maintenance works. I know that we have faced some issues but I also understand that my team are trying their very best to resolve them for you. Please contact me personally at [email protected] if you have any further issues. Thank you for bringing this to my attention. ...

“I have had a very positive experience with Dockside so ......”

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Oct 09,2015
Minithumbup
By: 'imo'
Oct 09,2015
3 people found
this helpful
I have had a very positive experience with Dockside so far, all the staff in the office is so friendly and they made me feel so welcome every time I went into the office....
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“I have been tenant of Dockside for just over a ......”

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Oct 08,2015
Minithumbup
By: 'Lina'
Oct 08,2015
3 people found
this helpful
I have been tenant of Dockside for just over a year now and I am looked after very well by them. I have had no problems since I've been with them and could not ask for a better service....
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“I would like to say a huge thank you to ......”

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Oct 08,2015
Minithumbup
By: 'fred'
Oct 08,2015
2 people found
this helpful
I would like to say a huge thank you to the fantastic team at Dockside for doing such a good job of looking after my property for me, I could not do a better job myself....
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“I only recently started letting my property out with Dockside ......”

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Oct 07,2015
Minithumbup
By: 'Kelly'
Oct 07,2015
2 people found
this helpful
I only recently started letting my property out with Dockside and Matthew very quickly found an excellent tenant for my property, making the letting process very smooth. Thanks to Matthew and the rest of the team at Dockside!...
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“I was a bit wary when Dockside first put my ......”

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Oct 07,2015
Minithumbup
By: 'aya'
Oct 07,2015
1 people found
this helpful
I was a bit wary when Dockside first put my property on the market as i wasnt sure how much interest it would get. fortunately, Dockside did a very good job of marketing the property and people started showing interest in the property almost straight ...
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“I am extremely pleased with the way Dockside have been ......”

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Oct 06,2015
Minithumbup
By: 'Hill'
Oct 06,2015
1 people found
this helpful
I am extremely pleased with the way Dockside have been managing my property for the past year. So far, there have been no major problems but any problems there has been, have been sorted very quickly. I would not hesitate to recommend Dockside to anyone ...
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“I recently let my property out with Dockside and the ......”

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Oct 06,2015
Minithumbup
By: 'P.Woods'
Oct 06,2015
1 people found
this helpful
I recently let my property out with Dockside and the professionalism show by the staff members blew me away. Emma was very helpful throughout the letting the process, always keeping me updated on any viewings that went through at my property and always gave me ...
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“Dockside are currently looking after my property and I am ......”

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Oct 06,2015
Minithumbup
By: 'Mark'
Oct 06,2015
1 people found
this helpful
Dockside are currently looking after my property and I am very lucky that they are as they are doing a very good job of it and they make my life a whole lot easier because of how well they look after it....
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“Dockside are doing a very good job of looking after ......”

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Oct 05,2015
Minithumbup
By: 'Julie'
Oct 05,2015
1 people found
this helpful
Dockside are doing a very good job of looking after my property. Any problems that there have been with the property have been resolved promptly, thanks to Emma's hard work....
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“I am letting my property with Dockside and I feel ......”

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Oct 05,2015
Minithumbup
By: 'B.Houghton'
Oct 05,2015
1 people found
this helpful
I am letting my property with Dockside and I feel that they are doing a good job of managing it. I am always kept updated on any viewings that happen at my property and how those viewings went....
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“The team at Dockside do a very good job of ......”

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Oct 02,2015
Minithumbup
By: 'Denice'
Oct 02,2015
1 people found
this helpful
The team at Dockside do a very good job of looking after my property, which is very helpful of them as I live abroad so I cannot manage the property myself....
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“I have been a tenant of Dockside for quite a ......”

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Oct 01,2015
Minithumbup
By: 'jakub'
Oct 01,2015
1 people found
this helpful
I have been a tenant of Dockside for quite a while now and so far I have had a very pleasant experience. My first point of contact, Emma was incredibly helpful throughout the letting process and has stayed helpful the whole time I have been ...
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“Spencer has always offered me not only a great service ......”

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Sep 30,2015
Minithumbup
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Spencer
By: 'KimS'
Sep 30,2015
1 people found
this helpful
Spencer has always offered me not only a great service but also really sound advice, even when it means Dockside hasn't any money from the advice. A great guy and a good firm....
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Comment on agent fees
Genuinely happy to pay their fees.
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“I recently rented a property through Dockside and the agent ......”

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Sep 30,2015
Minithumbup
By: 'natalie'
Sep 30,2015
1 people found
this helpful
I recently rented a property through Dockside and the agent I was working with, Matthew, was very helpful throughout the letting process and always kept me updated....
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“I just had to write a review, I don't usually ......”

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Sep 16,2015
Minithumbup
By: 'Jennifer'
Sep 16,2015
1 people found
this helpful
I just had to write a review, I don't usually do this but had such good service felt I needed to. I have rented out three flats in Medway and the last one, through Dockside, I moved into last week. Had great service all the ...
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Comment on agent fees
Nothing but praise, so well worth it.
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“Had a simply brilliant experience with Dockside. I saw a ......”

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Sep 11,2015
Minithumbup
By: 'Richard'
Sep 11,2015
2 people found
this helpful
Had a simply brilliant experience with Dockside. I saw a flat that was actually on with two agents. I called the other agent first and they were quite pushy and not very professional. I decided to then call Dockside and the difference was amazing. Matt ...
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Comment on agent fees
No more expensive than other agents and a really, really good service.
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“I am glad to say that, having been a tenant ......”

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Sep 10,2015
Minithumbup
By: 'Brian'
Sep 10,2015
2 people found
this helpful
I am glad to say that, having been a tenant of Dockside for over 6 years, that I have always been treated with respect. I moved out last week and got all of my deposit back and quickly. Thanks to the Dockside team, I will certainly ...
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Comment on agent fees
A great service.
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“Awful awful service. I have contacted them on so many ......”

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Jun 06,2015
Minithumbdown
By: 'Katherine'
Jun 06,2015
4 people found
this helpful
Awful awful service. I have contacted them on so many occasions to get my deposit back, no acknowledgement or response, even after ringing and being promised a callback. I have now waited 3 weeks whilst emailing them everyday and they still won't solve it. It is ...
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“I living in Hong Kong so must have good agent. ......”

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Apr 25,2015
Minithumbup
By: 'David'
Apr 25,2015
3 people found
this helpful
I living in Hong Kong so must have good agent. Dockside look after my and my families flats very nicely. Rent always paid on time every month. No problems in 4 years. Very good agent....
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Comment on agent fees
Very good fees.
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“I had a really positive experience with Dockside. I rented 18 ......”

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Apr 24,2015
Minithumbup
By: 'Amanda'
Apr 24,2015
3 people found
this helpful
I had a really positive experience with Dockside. I rented 18 months ago and the guys at Dockside were super. They responded quickly and made my move a smooth process. Would defo use them again....
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Comment on agent fees
Fees were fine.
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“I used Dockside based on a referral from a friend. ......”

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Apr 09,2015
Minithumbup
By: 'Gino'
Apr 09,2015
3 people found
this helpful
I used Dockside based on a referral from a friend. They have been great, really helpful and very informative. I must thank my friend!...
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Comment on agent fees
Very fair.
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“I am happy with the service I get from Dockside ......”

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Mar 31,2015
Minithumbup
By: 'Jimbo'
Mar 31,2015
3 people found
this helpful
I am happy with the service I get from Dockside Property Services. I have used both their branches in Rochester and Strood and have been treated equally well....
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Comment on agent fees
Fees were ok.
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“Dockside have looked after my property in Medway for 5 years ......”

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Mar 26,2015
Minithumbup
By: 'Julianne'
Mar 26,2015
3 people found
this helpful
Dockside have looked after my property in Medway for 5 years and have always offered me sound advice and great service....
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Comment on agent fees
Happy enough.
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“I have been using Dockside to rent my property for ......”

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Mar 12,2015
Minithumbup
By: 'Louise'
Mar 12,2015
3 people found
this helpful
I have been using Dockside to rent my property for a while now and have been so pleased that in January I elected to use their management service. Wow! It has been a smooth process and now I don't have to worry about rent payments ...
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Comment on agent fees
I am happy.
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“I would like to echo some other comments made here. ......”

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Mar 11,2015
Minithumbup
By: 'MedwayLandlord'
Mar 11,2015
3 people found
this helpful
I would like to echo some other comments made here. I have been using Dockside since I purchased my first apartment back in 2009. Since then I have expanded my portfolio and now own several properties within the Medway towns, including houses AND apartments. I can ...
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Comment on agent fees
No problem with their fees at all.
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“As a panel surveyor I meet lots of estate agents. ......”

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Mar 10,2015
Minithumbup
By: 'Mr'
Mar 10,2015
3 people found
this helpful
As a panel surveyor I meet lots of estate agents. The Dockside office always have keys ready for me in a timely fashion and help me with good quality comparable info. They are well organised and friendly....
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“I have three houses within the Strood area and I ......”

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Mar 07,2015
Minithumbup
By: 'Sarah'
Mar 07,2015
3 people found
this helpful
I have three houses within the Strood area and I am happy to write this review. Dockside have looked after me very well over the last 5 years and I would not dream if instructing another agent in Medway. I only wish they covered South East ...
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Comment on agent fees
Happy to pay their fees due to high service levels
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:26 PM 11/03/2016 by allAgents

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Dockside Property Services

Branch - Rochester, Medway, ME1

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