Igloo
4.8/5, 152 reviews
95% recommended
98% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction

Property Features

Think all estate agents are the same? Well we don’t - we know we’re different!When it comes to property, think a fair fixed fee, complete transparency with straight talking, honest advice. Think a team of experienced professionals achieving results which have made us Lanarkshire’s No.1 independent ... show more Think all estate agents are the same? Well we don’t - we know we’re different!
When it comes to property, think a fair fixed fee, complete transparency with straight talking, honest advice. Think a team of experienced professionals achieving results which have made us Lanarkshire’s No.1 independent estate agent for over 10 years

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Latest Reviews

 View all Reviews 152
7th Jun 2023
reviewed by 'Solana'
“Avoid avoid avoid. Rude, combative estate agents, left us with multiple broke facilities in the property they allegedly manage. Worst ......”
2nd Mar 2023
reviewed by 'Avoid igloo'
“No emergency contact numberNo vetting of tenants (twice stoners next door, flat also let by igloo)Rain pouring in air ......”
12th Aug 2022
reviewed by 'Gavin Kane'
“Couldn’t speak highly enough of the service we received from Reece. Always available to answer any queries and kept ......”
5th Aug 2022
reviewed by 'Andy Gear'
“My first contact with reece at lgloo I was very impressed by his professionalism and knowledge of the market. Honestly ......”
29th Mar 2022
reviewed by 'Monica Paul-Sharma'
“Fabulous service from Reece, he was attentive and sufficient in the offer process, would definetley recommend using him again in ......”
29th Mar 2022
reviewed by 'Alastair'
“I'd like to thank the staff at Igloo for a first class service, especially Reece and Stacey as they really ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 97% £29,995 £890,000
Lettings 100% 97% £350 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 1 14 4 98 1 15 1 5 1
Areas covered
  • South Lanarkshire
  • North Lanakrshire
  • Glasgow
Address

2 Gateside Street
Hamilton
South Lanarkshire
ML3 7JG
01698 283000

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“I have used previous letting agents in the past but ......”

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May 21,2015
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Fiona
By: 'Clarki'
May 21,2015
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I have used previous letting agents in the past but after bad experience I was referred to igloo by my friend. I went into the office as I felt I needed to see them before deciding to use them (get a feel for them it ...
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“We were fortunate to have forgot the Hamilton branch when ......”

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May 20,2015
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Craig
By: 'Donna'
May 20,2015
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We were fortunate to have forgot the Hamilton branch when we were going to sell our home, they were with us every step of the way. We found them very hands on and honest, and we really appreciated that as if really helped to take ...
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“Igloo were very helpful in the sale of my flat. ......”

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May 20,2015
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Peter
By: 'Jenny'
May 20,2015
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Igloo were very helpful in the sale of my flat. They were easy to get hold of, full of good advice, and were able to get my flat sold for me. Excellent service....
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“Craig was very professional and helpful and made the transaction ......”

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May 20,2015
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Craig
By: 'Jeebzie'
May 20,2015
0 people found
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Craig was very professional and helpful and made the transaction very easy and stress free . Would highly recommend Craig to anyone and the company he represents igloo as your number 1 estate agent Cheers again Craig...
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“Staff were very pleasant .My house was displayed well on ......”

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May 20,2015
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Peter
By: 'Lorri'
May 20,2015
0 people found
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Staff were very pleasant .My house was displayed well on site .a little work on communication could be done .a few mixed up details in regards to viewers,but we're sorted ....
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“Did my homework on a few estate agencies and decided ......”

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May 20,2015
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Craig
By: 'David'
May 20,2015
0 people found
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Did my homework on a few estate agencies and decided to go with Igloo who were recommended to me by a friend from work. Glad to say it worked out very well and got my house sold within 5 weeks of being on the market. Dealt ...
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“Igloo kept me up-to-date on selling my property I could ......”

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May 20,2015
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Craig
By: 'mel'
May 20,2015
0 people found
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Igloo kept me up-to-date on selling my property I could tell from the 1st conversation I had on the phone with Carrie that I would be using igloo as she was friendly and helpful. Craig came and valued my property and took my photos of ...
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Comment on agent fees
acceptable
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“I have been using Igloo for a few months to ......”

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May 20,2015
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Fiona
By: 'Anne'
May 20,2015
0 people found
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I have been using Igloo for a few months to rent out my property. When i first approached them about renting out my flat, i was new to being a landlord. Fiona took the time to explain everything to me. Igloo were able to find ...
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“I have rented for 3 years and i have found igloo ......”

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May 19,2015
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Fiona
By: 'C'
May 19,2015
0 people found
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I have rented for 3 years and i have found igloo to be the best out of the 2 other lettings agents i have used. The staff are great, friendly and helpful. With regards to any issues i find them very helpful and quick and getting the ...
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Comment on agent fees
Standard
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“Igloo were a great company to deal with, they were ......”

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May 19,2015
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Peter
By: 'SI'
May 19,2015
0 people found
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Igloo were a great company to deal with, they were excellent with communications and updates. They gave really useful advice which helped in the selling of my property....
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“We were very happy from the service from start to ......”

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May 19,2015
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Craig
By: 'James'
May 19,2015
0 people found
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We were very happy from the service from start to finish from igloo. They were understanding of our needs and very helpful. After we went on the market our property sold in just under 4 weeks and i was kept informed every step of the way. ...
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“Very helpful and professional estate agency. As someone interested in ......”

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May 19,2015
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Craig
By: 'Mr'
May 19,2015
0 people found
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Very helpful and professional estate agency. As someone interested in buying several of their properties I have spoke to various members of staff and have found every one polite, well informed and very pleasant to deal with. Would highly recommend....
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“I would recommend Igloo if I were to be selling ......”

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May 18,2015
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Craig
By: 'Mari'
May 18,2015
0 people found
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I would recommend Igloo if I were to be selling another property. At the first meeting it the fee was agreed and this did not change when my property was sold. A small issue I had was review meeting was not held according to the ...
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Comment on agent fees
Reasonable
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“neil from igloo took care of letting my property and ......”

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May 18,2015
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Neil
By: 'Mr'
May 18,2015
0 people found
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neil from igloo took care of letting my property and kept me right with all i needed to do. He was efficient and helpful and organised everfything i now have a tenant in my property who seems to be loooking after the place. never had ...
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Comment on agent fees
fair managament charges.
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“I used Igloo as they had been recommended to me ......”

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May 18,2015
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Craig
By: 'Jim'
May 18,2015
0 people found
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I used Igloo as they had been recommended to me by trusted friend who had nothing but praise for them. I also found them to be courteous, knowledgeable and professional. Really helpful and friendly staff put me at ease and ultimately obtained the very best ...
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“My experience with igloo was pretty good. They do flat ......”

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May 16,2015
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Peter
By: 'Su'
May 16,2015
0 people found
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My experience with igloo was pretty good. They do flat inspections every so often which I found reassuring. Most of the staff I dealt with were very nice. To be honest I never really had any problems which needed resolving so I can't really comment ...
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“I was very impressed with the professionalism shown by Craig ......”

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May 16,2015
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Craig
By: 'Thomas'
May 16,2015
0 people found
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I was very impressed with the professionalism shown by Craig when selling our property through Igloo. We received a first class service from valuation to the quick and efficient sale of our home. We are extremely pleased that we used Igloo and would recommend using ...
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Comment on agent fees
A very fair and accurate fee
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“when we were first going on the market, we had 3 ......”

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May 16,2015
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Craig
By: 'David-Henderson'
May 16,2015
0 people found
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when we were first going on the market, we had 3 different estate agents visit us at our propertyand igloo were by far the most thorough. Their fees were fair and they promised us a great service. We werent disappointed after we went on the market, ...
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May 13,2015
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Peter
By: 'Irene'
May 13,2015
0 people found
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I am very happy with the service I received from Igloo all the staff were very helpful and explained everything fully. I would use them again ....
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“From start the end I was impressed with how up ......”

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May 13,2015
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Neil
By: 'Anthony'
May 13,2015
0 people found
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From start the end I was impressed with how up to date and help was given to me. It was the easiest transition that I have gone through and I was always helped along the way. Impressed is one word I don't use a lot ...
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“very professional and honest. ..my house sold to the first ......”

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May 12,2015
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By: 'Carla'
May 12,2015
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very professional and honest. ..my house sold to the first person who viewed it..I would definitely recommend Igloo to friends and family x...
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“The sale of my property went well. The staff have ......”

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May 11,2015
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Craig
By: 'Lorna'
May 11,2015
0 people found
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The sale of my property went well. The staff have great knowledge of the market and what's going on locally in the property market. I was kept in the loop promptly with text and phone calls. The staff at Igloo always answer calls promptly and ...
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“this is the first time we have ever sold a ......”

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May 11,2015
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Craig
By: 'm'
May 11,2015
0 people found
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this is the first time we have ever sold a house and we felt we were in very good safe hands. we were supported and reassured by all of the staff from the Hamilton branch during every step of the way. our house sold very ...
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“From the first moment we met Craig we knew we ......”

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May 08,2015
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Craig
By: 'Billy'
May 08,2015
0 people found
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From the first moment we met Craig we knew we would be using him, and Igloo, to sell our house. He was punctual, polite, friendly and knowledgeable. He came prepared with an excellent portfolio of the services that Igloo provide for their customers. He took ...
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Comment on agent fees
Fees seemed very fair.
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“Excellent service,Craig sold our house in less than a ......”

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May 08,2015
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Craig
By: 'Craig'
May 08,2015
0 people found
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Excellent service,Craig sold our house in less than a week, what more can you ask. Would definitely recommend Igloo to anyone looking sell their house....
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“igloo where really great, they kept me up-to-date on purchasing ......”

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May 08,2015
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By: 'Duncan'
May 08,2015
0 people found
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igloo where really great, they kept me up-to-date on purchasing my new property and as I was a first time buyer I wasn't sure what i needed to do, they also helped me with finding a solicitor. I went to igloo as they are well ...
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Comment on agent fees
Acceptble
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“Peter took care of us from start to finish when ......”

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May 07,2015
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Peter
By: 'ian'
May 07,2015
0 people found
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Peter took care of us from start to finish when we were putting our house up for rent . He kept us up to date on a regular basis . Fantastic work. We have now had our tenants in for 1 and 1/2 years which is also fantastic ....
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“My wife Helen and myself have absolutely no negatives to ......”

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May 07,2015
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janice
By: 'william'
May 07,2015
0 people found
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My wife Helen and myself have absolutely no negatives to say regarding our dealings with any member of staff in the Igloo office in Hamilton. All enquiries were dealt with promptly and efficiently but also on a personal basis excellent service all round....
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“This was the second time we have used Igloo to ......”

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May 07,2015
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janice
By: 'Ashleigh'
May 07,2015
0 people found
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This was the second time we have used Igloo to sell our house - we went back to them as their customer service was fantastic first time round. They didn't disappoint us - our house was only on the market for a month and now ...
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“Igloo helped with the sale of my two recently converted ......”

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May 04,2015
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Peter
By: 'Ross'
May 04,2015
0 people found
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Igloo helped with the sale of my two recently converted flats in Leith - I had originally sought the services of an Edinburgh estate agent, but decided to work with Igloo as I have dealt with them before, and have always had good service and ...
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Comment on agent fees
Very competitive compared to other agents I contacted in Edinburgh.
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Vendor Fees

FIXED

Landlord Fees

FIXED

Tenant Fees

No fees set.
Last updated at 20/05/2024, 2:47 PM by Janice Murphy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance any concerns should be raised with our office manager. If you are not entirely satisfied at this stage, you can write to our company directors who will respond personally to your concerns.
We are also members of the Property Ombudsman for both sales and lettings
Last updated at 1:47 PM 20/05/2024 by Janice Murphy

Awards won by Igloo

Regional Awards won by Igloo

Individual Branch Awards

Hamilton, ML3



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