97% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently ...
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On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.
Latest Reviews
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28th May 2022
reviewed by 'Ben'
20th May 2022
reviewed by 'Adam Jobes'
9th Apr 2022
reviewed by 'Sue Mullaley'
31st Mar 2022
reviewed by 'Clare'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 97% | £76,000 | £740,000 |
| Lettings | 100% | 97% | £600 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 1 | 13 | 3 | 128 | 3 | 69 | 3 | 6 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Shortland Horne Estate Agents Branches (view all 3)
Oct 13,2020
Oct 13,2020
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Richard & Sue were brilliant when it came to selling our property. Firstly advert really stood out compared to other properties being advertised by other agents in the local area to ours all thanks to Richard taking the time and effort when it came to making ...
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Oct 12,2020
Oct 12,2020
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Great service in difficult times. They dealt on my behalf with difficult buyers and after a number of false starts finally got the property sold. Highly recomended for there diligence and professionalism. Thanks Guys...
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Oct 12,2020
Oct 12,2020
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I thought selling our house during lockdown would be difficult but Sue & Richard from Walsgrave Road were just awesome. They reassured us that all safety measures were in place and kept us up to date with viewings etc. We sold in record time and everything ...
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Oct 07,2020
Oct 07,2020
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Excellent service provided by the sales team, they were very friendly and approachable, proactive at providing updates and overall made the process smooth and relatively stress free. I would definitely use Shortland Horne again...
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Aug 30,2020
Aug 30,2020
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We purchased a property with Shortland Horne and they were great to work with throughout the process. Met our expectations at every point and were quick to reply to all of our queries....
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Jul 31,2020
Jul 31,2020
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Excellent service from start to finish. Sold our property within a week of going onto the market. Thanks to Andy and the team....
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Jul 24,2020
Jul 24,2020
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I have had recent experience of Shortland Horne estate agents both from a sales and lettings perspective and have found them to be truly exceptional in both . They are a hard working agent that always keeps you in the picture , chasing up solicitors or anything ...
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Jul 19,2020
Jul 19,2020
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I sold my property through shortland horne with ease. It was put on the market just before the lockdown,which was a concern to me but I need not of worried. As soon as the market opened up again the property sold in a matter ...
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Jun 27,2020
Jun 27,2020
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We have just completed on the sale of a property with the assistance of Shortland Horne, Coventry. Andy Griffin was very good in all our dealings with him. Professional, friendly and honest. He valued the property sensibly and without any overblown claims. He was instrumental ...
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Apr 25,2020
Apr 25,2020
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Shortland Horne marketed our house for sale. I found all the staff I dealt with to be knowledgeable and professional. They’re friendly and helpful and I would recommend them....
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Mar 25,2020
Mar 25,2020
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We bought our first property from Shortland Horne. Daniel was amazing and helped out throughout the whole process! I would strongly recommend them both if you want to buy/rent. We also rented a property from them and never had an issue compared to other ...
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Mar 25,2020
Mar 25,2020
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Very helpful, I would definitely recommend, very professional and quick service, thank you so much Adam and Michelle, will be using in the future...
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Mar 25,2020
Mar 25,2020
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Very helpful! Service was very quick and professional. Staff was friendly and gave me the help and support I needed....
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Mar 23,2020
Mar 23,2020
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Michelle Broadbent was extremely professional in all aspects of arranging the tenancy, which I actually took a week earlier than expected and at very short notice to Michelle. This didn't prove to be a problem, however, and everything went very smoothly thanks to her focus ...
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Mar 18,2020
Mar 18,2020
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We are very pleased to work with SHE agents. Especially Adam Kelsey helped us how to do and apply. Thank you....
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Mar 16,2020
Mar 16,2020
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Brilliant estate agents who made the process of moving quick and easy. Always on hand to help if there are any issues....
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Mar 12,2020
Mar 12,2020
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An incredibly easy and stress free experience. Adam was polite, communicative and incredibly helpful throughout the entire process.
The application was very easy and at no stage was I unsure of the status of my application.
The best renting experience I’ve ever had. Thanks!...
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Mar 12,2020
Mar 12,2020
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Daniel Is a fantastic agent, he answered all issues any time and was always updating myself, he is a true asset to his company, thank you for all the support
Best wishes...
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Mar 12,2020
Mar 12,2020
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Daniel and Victoria have been both very helpful and supportive every step of the way. They both went beyond and above to support us from the first viewing until after we collected the keys! They were very supportive and very helpful and did everything in ...
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Mar 09,2020
Mar 09,2020
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These are by far the best estate agents that I have worked with having had to deal with 3 different estate agents since 2014 for various sales. I was very pleased with the information and updates I received and the service that I received. I know it ...
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Mar 09,2020
Mar 09,2020
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I can't thank Shortland Horne enough. Richard and Sue were brilliant from start to finish. Not forgetting Nicky and Jon at the Walsgrave office to.
Exceptional service!...
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Mar 04,2020
Mar 04,2020
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danial and the rest of the shortland team has been very supportive from the beginning to the end. especially with danial he has helped us so much with advice and provided us unlimited support is unreal. and I would highly recommend to use shortland Horne ...
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Mar 04,2020
Mar 04,2020
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Another positive experience with Shortland Horne.
We have dealt with them for many years , from letting out our properties and the buying and selling of properties as well.
Just completed on a sale , nice smooth transaction ( thanks Victoria ) , good all round team effort , with a ...
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Mar 04,2020
Mar 04,2020
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Very impressed with Dan, Adam & Michelle. Extremely professional and friendly service. I will definitely be using these guys again...
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Mar 02,2020
Mar 02,2020
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We would have no hesitation in recommending Shortland-Horne.
Their service from first contact, through marketing and after sales, right through to completion has been very high quality.
Our house sale ended up being quite long and drawn out with buyers changing their minds and the ...
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Feb 29,2020
Feb 29,2020
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Me and my friends were looking for a property. The Adam was really helpful with finding a property and getting in contact with the landlord to sort it out. The staff are very polite and helpful....
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Feb 19,2020
Feb 19,2020
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Great service from Danny Thomas and Adam Kelsey. They responded to all my enquires really quickly and worked hard to get my house on the market. Really pleased with the service....
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Feb 13,2020
Feb 13,2020
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This is my second experience using Shortland Horne. First time was with the Walsgrave office and this time with the City Centre office. Andy Griffin and his team were brilliant throughout the whole process. I really cannot recommend them enough. I'd not hesitate to use ...
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Feb 13,2020
Feb 13,2020
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I am currently using Shortland Horne as my letting agent for my property. When I initially called for an enquiry to see if someone would be able to view the property and discuss further to let my property out; Danny was able to do this ...
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Feb 12,2020
Feb 12,2020
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Daniel and Victoria have been both very helpful and supportive every step of the way. They both went beyond and above to support us from the first viewing until after we collected the keys! They were very supportive and very helpful and did everything in ...
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Landlord Fees
Tenant Management Service
12% (inc. VAT), On Completion (Fees are negotiable)Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.
Last updated on 05/06/2019, 11:56 AM by Craig Arnold, DirectorTenant Fees
Lost Keys
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Last updated on 05/06/2019, 11:53 AM by Craig Arnold, DirectorLet only service
90% (inc. VAT), On CompletionLet only fee is 90% of the first months rent (Minimum fee £500).
Last updated on 05/06/2019, 11:54 AM by Craig Arnold, DirectorTenancy Agreement
£80 (inc. VAT), On CompletionLandlord renewal charge
Last updated on 05/06/2019, 12:06 PM by Craig Arnold, DirectorChange of Sharer
£50 (inc. VAT), On Completion£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Last updated on 05/06/2019, 12:05 PM by Craig Arnold, DirectorSecurity Deposit
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.
Last updated on 05/06/2019, 12:01 PM by Craig Arnold, DirectorUnpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Last updated on 05/06/2019, 12:05 PM by Craig Arnold, DirectorPending
£50 (inc. VAT), On Completion£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Last updated on 05/06/2019, 12:05 PM by Craig Arnold, DirectorEarly Termination
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Last updated on 05/06/2019, 12:07 PM by Craig Arnold, DirectorHolding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Last updated on 05/06/2019, 12:09 PM by Craig Arnold, DirectorKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:25 PM 07/01/2016 by allAgents
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