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Reeds Rains

Agent rating: 4.3 out of 5.0 based on 981 ratings. This website contains 981 user reviews of Reeds Rains.

Offices / Branches


 

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  • Sales (as a Vendor)285
  • Sales (as a Buyer)244
  • Sales (Prospective customer)33

  • Lettings (as a Landlord)183
  • Lettings (as a Tenant)169
  • Lettings (Prospective customer)16
  • Repair/Property Management0

  • They manage our building1
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage13
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing1

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This firm is ranked 1188 out of 12868 in the UK

Overall Customer Rating

4.29 out of 5.00

  • 831 recommend
  • 150 disapprove

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Meet the Team

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Agent Information

Established in 1868, Reeds Rains have the expertise and knowledge to make home buying and selling, a smooth and simple process.

Reeds Rains has not joined our 'transparent agent' scheme yet.

"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
 
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Reeds Rains, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews  (Page 1 of 33)

Page last updated on: 29-Jan-2015 13:30:48

  1. A 5-star review by ''

    Branch:
    508 Holderness Road (Hull) (Hull) (Aberdeen City)
    Services:
    Sales (as a Buyer)
    Staff Member
    BECKY TODD
    Postcode
    HU12
    Experience:
    Would you use the agent again? Yes
     
    BECKY TODD

    Rebecca was a very good help in the purchase of our new home, one of your other staff told us to use apl as the people selling was using them, it would be quick and easier.. But two week before completion apl said they couln't represent us....This is were becky got involved....I moved solicitors, she kept me updated and reasured in all aspects....It would of been a big black hole in the comuntication if becky had not keept me updated... I found her very polite and attentive...

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  2. A 5-star review by ''

    Branch:
    286-288 Barking Road (Plaistow) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Hussain Hussain Delawar
    Postcode
    e13
    Rent PCM
    £1500
    Experience:
    Would you use the agent again? Yes
     
    Hussain Hussain Delawar

    Mr Hussain Delawar was very cooperative and very nice all the way.and would recommend every one.
    even all office members are very nice

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  3. A 5-star review by ''

    Branch:
    1 Finkle Street (Selby) (York) (North Yorkshire)
    Services:
    They arranged our mortgage
    Staff Member
    Michael Jewiss, Linda
    Postcode
    YO8
    Sold Price
    £155
    Experience:
    Would you use the agent again? Yes
     
    Michael JewissLinda

    Michael = Brilliant
    Linda = Brilliant
    Kim = Brilliant

    They where so helpful yet professional through my house purchase they made it all easy and always answered questions with quality true information,

    Not only did they over see my property purchase they did everything between and most of the time went out of the line of helping me with things that where more on a personal side such as reassurance with buying the property

    I mainly dealt with Linda, who was extremely professional, helped me through the difficult parts and answered any questions I had, Linda will now be someone I remember and class as a true friend for the rest of my life,

    Overall I found the overall experience exellent and that was due to reeds rains NOT my solicitor who was a $"%$$% - Thanks again, John, Natalie & Baby Freya x

    Comments on the Agents fees

    “DEFINITELY WORTH IT”


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  4. A 5-star review by ''

    Branch:
    33 Whitworth West (Manchester) (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Oliver Harrison
    Postcode
    M14
    Experience:
    Would you use the agent again? Yes
     
    Oliver Harrison

    Oliver helped me get a good deal and worked very hard to get a difficult sale through. I will be using Reeds Rains again to help me with future purchases.

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  5. A 5-star review by ''

    Branch:
    1 Finkle Street (Selby) (York) (North Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    Michael Jewiss, Lynda Sykes
    Postcode
    YO8
    Sold Price
    £132500
    Experience:
    Would you use the agent again? Yes
     
    Michael JewissLynda Sykes

    I found using Reeds Rains excellent. They were really helpful right from the start and they dealt with any queries I had immediately and made the journey of buying my first property easy.

    I was mainly dealing with Lynda Sykes who was friendly and efficient. She couldn't have done anything more to assist me. I also arranged my mortgage through the branch broker, Michael Jewiss. Micheal, did a brilliant job of securing me a good deal and taking me through the process from start to finish. He also did a fantastic job of getting the mortgage completion done quickly, as we were keen to move in as soon as possible. I also spoke to Kim on occasions who was very friendly and helpful.

    I would like to add that they are a superb team down at the Reeds Rains office in Selby. I wouldn't hesitate to recommend their services to anyone.

    Thanks!

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  6. A 5-star review by ''

    Branch:
    32 Alderley Road ( ) (Wilmslow) (Cheshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    Ben Foster, Joanna Burnett
    Postcode
    SK9
    Sold Price
    £14200
    Experience:
    Would you use the agent again? Yes
     
    Ben FosterJoanna Burnett

    All the staff at this branch were helpful but Ben & Jo go the extra mile. They say that moving house is very stressful and without their support we would never have got through the process. They offered support when dealing with solicitors and our purchase of another property. The staff team were friendly but still kept their professionalism I could not have asked for more. So a special thank you to all the staff.

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  7. A 5-star review by ''

    Branch:
    286-288 Barking Road (Plaistow) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Daniel Lewis
    Postcode
    E13
    Sold Price
    £250000
    Experience:
    Would you use the agent again? Yes
     
    Daniel Lewis

    Kept informed every step of the way from start to finish - Seamless service not pushy and listened would recommend to friends.

    Comments on the Agents fees

    “VALUE FOR MONEY.”


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  8. View All Comments (1)by Dan  24/01/2015

    Thank you for your very nice comments
  9. A 5-star review by ''

    Branch:
    226 London Road (Waterlooville) (Hampshire)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    PO7
    Rent PCM
    £900
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Very pleased with the service provide.
    Whole experience was smooth, hassle free and valve for money.
    Will definitely recommend and use again.

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  10. A 5-star review by ''

    Branch:
    32 Alderley Road ( ) (Wilmslow) (Cheshire)
    Services:
    Staff Member
    Joanna Burnett
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes
     
    Joanna Burnett

    Jo ensured that our purchase progressed as quickly as possible. She kept me informed and always had clear plan for our exchange and completion date. She's cheerful and a joy to deal with. I would definitely use Reeds Raiuns again.

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  11. A 5-star review by ''

    Branch:
    33 Whitworth West (Manchester) (Manchester) (Greater Manchester)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Kate Muir, Aimee Walker
    Postcode
    M1
    Rent PCM
    £900
    Experience:
    Would you use the agent again? Yes
     
    Kate MuirAimee Walker

    I have had the delight in dealing with Kate Muir the Lettings Manager of this branch. I went into register and had specific criteria for the Apartment, unfurnished, 10 minutes walk to Piccadilly with parking as an option. I had viewed many that simply didn't match the criteria with other agents.
    Kate quickly matched me with a property she had just returned from, within 10 minutes I was taken to the Property, met with the Landlord and had made my decision. It was just what I was looking for.
    Both myself and the Landlord were thrilled, the property hadn't even been on the Market for a day... (read more)

    Comments on the Agents fees

    “I DID FIND THE APPLICATION FEE A LITTLE STEEP AT £250 FOR A SINGLE APPLICANT. HOWEVER THIS IS COMMON IN THE INDUSTRY. I WAS SHOCKED TO HAVE TO PAY MY PREVIOUS AGENTS £25 FOR A REFERENCE!.”


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  1. A 5-star review by ''

    Branch:
    2 Kingston Road (Willerby) (Willerby) (Yorkshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Benjamin Horth, Matthew Wride
    Postcode
    HU13
    Rent PCM
    £495
    Experience:
    Would you use the agent again? Yes
     
    Benjamin HorthMatthew Wride

    I found using Reeds Rains a smooth and easy experience from start to finish. They dealt with any queries I had immediately and made the journey of renting my first property exciting.

    To make my life easier I asked if I could change my rent payment date and Reeds Rains sorted this with no fuss!

    I dealt mainly with Benjamin Horth who was brilliant, he couldn't have done anything more to assist me. In his absence, I spoke to Matthew Wride who once again seemed to be aware of the progress at all times and could keep me informed. I also spoke to Penny on occasions who was very friendly and helpful.

    Thanks Reeds Rains!

    Comments on the Agents fees

    “FEES ARE SLIGHTLY HIGHER THAN OTHER LETTING AGENCIES BUT WORTH EVERY PENNY. YOU GET WHAT YOU PAY FOR!”


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  2. A 5-star review by ''

    Branch:
    16-18 Bull Green (Halifax) (Halifax) (West Yorkshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    My viewing was arranged very quickly and the application was also processed very quickly and the staff were very helpful.

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  3. A 5-star review by ''

    Branch:
    88 Queen Street (Morley) (Leeds) (West Yorkshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Hollie
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes
     
    Hollie

    The service provided by Reeds Rains was good. What made it even better was from Hollie. She went above and beyond the average 'sorry, but no' response we received from all other agents we had contact with when trying to find a rental property that would allow us to rent with our 2 dogs.

    Hollie was incredibly professional, and I believe that without her willingness to help and resourcefulness, my partner and I (along with our 2 dogs) would still be continuing our difficult property search.

    Hollie was a credit to your team. Because of the way she handled our situation I would not hesitate in recommending her, and therefore Reeds Rains as a company, to other potential renters.

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  4. A 1-star review by ''

    Branch:
    88 Queen Street (Morley) (Leeds) (West Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    Pam Hirst, Claire
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes
     
    Pam HirstClaire

    Pam Hirst was instrumental in my purchase, she showed me round and sold the property to me.

    Claire Ward was amazing she guilded me through the buying process and chased the solicitors up for me whom were very slow and incompletant, but she handled them well.

    Stephen Parker at Ossett branch was great he organsed my mortgage and was able to get me the perfect deal and sort out all the lenders requirements because of this new MMR stuff.

    Great performance all round.

    Lloyd

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  5. A 5-star review by ''

    Branch:
    16 - 18 Moorgate Street (Rotheram) (South Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    Renee
    Postcode
    S60
    Experience:
    Would you use the agent again? Yes
     
    Renee

    Renee at Reeds Rains was of excellent service and advice every time we came into contact. She was very helpful and even on occasions we believed when out of her way on following up the small things between the two solicitors on our behalf. We would highly recommend Reeds Rains and certainly wish Renee all the best.

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  6. View All Comments (1)by Renee  14/01/2015

    Many thanks for you very kind comments Arfan. It was a pleasure working on your behalf. Good luck with your future plans and as mentioned to you previously, do not hesitate to contact me anytime if you need any help or advice. Very best wishes Renee
  7. A 5-star review by ''

    Branch:
    37 Quay Road (Bridlington) (Bridlington) (Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    Gemma Fleming, Andrew Vidler
    Postcode
    YO16
    Sold Price
    £82000
    Experience:
    Would you use the agent again? Yes
     
    Gemma FlemingAndrew Vidler

    I was impressed with the whole team at Bridlington Branch they were very professional and kept me up to date with all aspects of my purchase
    I registered with the branch that i was looking to buy and was later informed of a potential property, i later viewed the property and went on to purchase the property
    The whole process was seamless from start to finish, Gemma in branch was always very helpful and friendly if i needed anything and Andy the Branch Manager was always on hand for advice and guidance

    Comments on the Agents fees

    “COMPETITIVELY PRICED”


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  8. A 5-star review by ''

    Branch:
    32 Alderley Road ( ) (Wilmslow) (Cheshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    Ben Foster, Joanna Burnett
    Postcode
    SK9
    Sold Price
    £360000
    Experience:
    Would you use the agent again? Yes
     
    Ben FosterJoanna Burnett

    I'd like to thank Ben, Jo and the team for providing an excellent sales service. Throughout the sale period they have kept me appraised of the current position and the feedback from viewers, which was most useful!

    As a repeat customer I can highly recommend the team at Reeds Rains.

    Thank you!

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  9. A 5-star review by ''

    Branch:
    8 Queen Street (Deal) (Kent)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes
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    Reeds Rains exceeded all our expectations.

    They were polite and answered all our concerns when raised. The staff went out of their way to make sure our house purchase went as smoothly as possible.

    Mr and Mrs Thompson Leeds

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  10. A 5-star review by ''

    Branch:
    24 Beastfair (Pontefract) (West Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    fiona edwards, stephanie stuart
    Postcode
    wf8
    Experience:
    Would you use the agent again? Yes
     
    fiona edwardsstephanie stuart

    Excellent service provided in a friendly and professional manner. Fiona, Stefi and Maggi in particular were always positive and professional.

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  11. A 5-star review by ''

    Branch:
    1 Finkle Street (Selby) (York) (North Yorkshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Alison Woods, Linda
    Postcode
    DN14
    Rent PCM
    £595
    Experience:
    Would you use the agent again? Yes
     
    Alison WoodsLinda

    A very professional service from Alison and Lynda. They kept in touch throughout the letting process and progressed the lease so that the whole process from first visit to receiving the keys was only 14 days. Well done.

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  1. A 5-star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Erica Collins
    Postcode
    S1
    Rent PCM
    £750
    Experience:
    Would you use the agent again? Yes
     
    Erica Collins

    Erica has put my faith back in estate agents. I deal with her 99% of the time, but must also state that all the branch members Ive dealt with have been courteous and efficient.
    For the first time, Erica has made us feel like the property is in safe hands. She deals with queries from both ourselves and the tennants quickly and efficiently. Her people management skills are excellent knowing just how to approach people both on the telephone, by e mail and in person in a receptive, friendly and professional manner. We have complete faith in any advice she gives us and would dearly wish that all estate agencies had an Erica Collins working for them.

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  2. A 5-star review by ''

    Branch:
    37-39 Church Street (Macclesfield) (Macclesfield) (Cheshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    Helen Grieve, London London
    Postcode
    SK10
    Experience:
    Would you use the agent again? Yes
     
    Helen GrieveLondon London

    Overall service was second to none and in particular the communication between James and Helen and prospective purchasers regarding all matters was superb. The service provided by all the staff and Helen in particular was very efficient and professional, making the process of selling the property hassle and stress free. I would recommend Reeds Rains, Macclesfield, to anyone considering the sale of a property.

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  3. A 5-star review by ''

    Branch:
    30-32 Pasture Road (Goole) (Yorkshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    CLAIR ALLERTON
    Postcode
    DN14
    Sold Price
    £100000
    Experience:
    Would you use the agent again? Yes
     
    CLAIR ALLERTON

    We received clear simple advice; we could add our own photos and achieved a quick sale. All staff did their best to help at all times.

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  4. A 4-star review by ''

    Branch:
    98 Park Road (Timperley) (Timperley) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Nikki Viner
    Postcode
    M23
    Sold Price
    £148000
    Experience:
    Would you use the agent again? Yes
     
    Nikki Viner

    Good communication between all parties, and with a slight problem near completion with building certificate sign off, Nikki communicated my concerns to the seller and successfully got them to agree on providing insurance. This was appreciated.

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  5. A 5-star review by ''

    Branch:
    12 Moorside Road (Heaton Moor) ( SWtockport) (Cheshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Osborne
    Postcode
    M19
    Sold Price
    £90000
    Experience:
    Would you use the agent again? Yes
     
    Jess Osborne

    The service I received from all at Reeds Rains and Jessica in particular was exemplary. Jessica was friendly, helpful and professional and dealt with all queries and situations quickly and effectively.

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  6. A 5-star review by ''

    Branch:
    1 Finkle Street (Selby) (York) (North Yorkshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    Linda , Michael
    Postcode
    YO8
    Sold Price
    £230000
    Experience:
    Would you use the agent again? Yes
     
    Linda Michael

    From the start to the end the service we recieved from eveyone at the Selby branch was excellent, they proactively kept us updated with the progress of our sale from all elements of the chain we were involved in and pushed things forward as much as they could to help the process along. Lynda was great at keeping us informed and I would definately recommend using them. Michael was also great when showing people round the property and showed a real passion to sell and work with us to help us sell.

    Comments on the Agents fees

    “THE FEES CHARGED WERE COMPETATIVE WHEN COMPARED TO THOSE IN THE LOCAL AREA”


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  7. A 5-star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Erica Collins
    Postcode
    s1
    Rent PCM
    £550
    Experience:
    Would you use the agent again? Yes
     
    Erica Collins

    Erica was so professional from start to finish; always available to help with any problem. She liased with the Landlord to sort out all the problems with the property and using her contacts to find workmen to complete the required work. We felt that Erica went the extra mile for us, especially as our circumstances were somewhat unusual and it put our minds at rest in the knowledge that she was more than capable of assisting us with our requirements. She is also very friendly and puts you at your ease in your dealings with her.

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  8. A 5-star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Erica Collins
    Postcode
    S3
    Rent PCM
    £680
    Experience:
    Would you use the agent again? Yes
     
    Erica Collins

    My property became vacant but a tenant was found very quickly at a much higher rental so I am more than pleased about that.

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  9. A 1-star review by ''

    Branch:
    27 Market place (Cannock) (Cannock) (Staffordshire)
    Services:
    Property Management
    Staff Member
    No staff selected.
    Postcode
    Cv3
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Hi I have dealt with Hayley at the Cannock branch, once you hand over your money that is it, poor service, extremely poor attitude, will
    Never help you when you need it even though you have paid her for a service, all you get is do it yourself I cannot be bothered attitude, I will never use Hayley again such a big company to employ a member of staff like Hayley disgusts me

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  10. A 5-star review by ''

    Branch:
    11 Stockport Road, (Marple) (Stockport) (Cheshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    SK6
    Sold Price
    £129000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Helpful, prompt replies to queries and willing to meet us at convenient times to view property. Always cheerful & helpful. Thanks

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