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Reeds Rains

Agent rating: 4.4 out of 5.0 based on 1299 ratings. This website contains 1299 user reviews of Reeds Rains.

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  • 5 Stars 1004
  • 4 Stars 124
  • 3 Stars 9
  • 2 Stars 9
  • 1 Star 153

  • Recommended 1141
  • Not Recommended 158
  • Sales (as a Vendor)382
  • Sales (as a Buyer)310
  • Sales (Prospective customer)33

  • Lettings (as a Landlord)265
  • Lettings (as a Tenant)230
  • Lettings (Prospective customer)20
  • Repair/Property Management0

  • They manage our building2
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage16
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing1

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This firm is ranked 1274 out of 14210 in the UK

Overall Customer Rating

4.40 out of 5.00

  • 1141 recommend
  • 158 disapprove

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Meet the Team

League Table Rankings:

Agent Information

Established in 1868, Reeds Rains have the expertise and knowledge to make home buying and selling, a smooth and simple process.

Page last updated on: 04-Jul-2015 18:23:12

Customer Reviews  (Page 1 of 44)

  1. A 5 -star review by ''

    Branch:
    53 Church Street (Sutton-On-Hull) (Sutton-On-Hull) (North Lincolnshire)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Sarah
    Postcode
    HU7
    Rent PCM
    £800
    Experience:
    Would you use the agent again? Yes
    no photo
    Sarah

    From offering advice about what to do with the property when re-located, from being patient for a decision to be made to finally assisting with every aspect of letting the property, the team in Sutton, especially Sarah in the last few weeks, have been extremely helpful.

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  2. A 4 -star review by ''

    Branch:
    Reeds Rains House, Brookfield Business Park, Brookfield Road (Cheadle) (Cheshire)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Francesca Nelson
    Postcode
    S8
    Rent PCM
    £565
    Experience:
    Would you use the agent again? Yes
    no photo
    Francesca Nelson

    Since Francesca Nelson has been my contact at Reeds Rains, I have been very pleased with the ease of communication, the speed with which issues are addressed and the determined and persistent follow-up.

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  3. A 5 -star review by ''

    Branch:
    254 finney Lane (Heald Green) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel , Lisa Andrews
    Postcode
    M22
    Sold Price
    £100000
    Experience:
    Would you use the agent again? Yes
    no photono photo
    Rachel Lisa Andrews

    I had a difficult sale as although the courts had issued a sale order to the ex who was living there he wouldn't leave. They kept in touch with me throughout the entire legal process and kept in touch with prospective buys to keep their interest. Over the final 6 months they marketed it and had 6/7 prospective buyers and once we obtained the property they had viewing's straight away and the property was sold within 24 hours of them receiving the keys for access. The sale was only possible because of their excellent communication skills. They even chased the purchaser when they hadn't replied quick enough to my solicitors. Highly recommended!! When I buy another property they will be the first to know I'm looking!!!

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  4. A 5 -star review by ''

    Branch:
    254 finney Lane (Heald Green) (Greater Manchester)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Rachel Beswick
    Postcode
    M22
    Rent PCM
    £575
    Experience:
    Would you use the agent again? Yes
    no photo
    Rachel Beswick

    Wonderful service and excellent members of staff. Very friendly atmosphere. Makes you feel you are valued customer and they offer very honest advise. I will certainly recommend the Reeds Rains Heald Green branch to everyone.

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  5. A 5 -star review by ''

    Branch:
    254 finney Lane (Heald Green) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Lisa Andrews
    Postcode
    Sk8
    Sold Price
    £217500
    Experience:
    Would you use the agent again? Yes
    no photo
    Lisa Andrews

    Excellent services from the viewing through to handing over the keys. Lisa showed us round then felt with the sellers to reach our offering price. The work Lisa has done to secure the property has been amazing. All the staff in the dwelling were outstanding and have a great relaxed approach no pressure and very professional with a great sense of humour. Good luck and I will reccomend this branch to anyone.

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  6. A 4 -star review by ''

    Branch:
    2 The Crescent (Cheadle) (Greater Manchester)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Terri Holt
    Postcode
    HU6
    Experience:
    Would you use the agent again? Yes
    no photo
    Terri Holt

    Terri has been my lettings contact at Reeds Rains for what must be close to two years now. The service received during this time has been very good indeed. Terri is always very quick to respond to any e mails which i send, and the answer is always one which doesn't result in further questions from me. I can't think of many situations where an e mail hasn't been answered the same day.

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  7. A 5 -star review by ''

    Branch:
    42 Glumangate ( ) (Chesterfield) (Derbyshire)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Carol Gibbons, Heather Cooper
    Postcode
    S40
    Rent PCM
    £550
    Experience:
    Would you use the agent again? Yes
    no photono photo
    Carol GibbonsHeather Cooper

    Excellent customer service by Carol in particular at Reeds Rains Chesterfield.

    I would highly recommend them to another landlord looking to let their property.

    Comments on the Agents fees

    “SATISFIED WITH THE FEES.”


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  8. A 5 -star review by ''

    Branch:
    32 Alderley Road ( ) (Wilmslow) (Cheshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    Joanna Burnett
    Postcode
    SK9
    Sold Price
    £170000
    Experience:
    Would you use the agent again? Yes
    no photo
    Joanna Burnett

    Jo explained the whole process from start to the eventual finish. She helped me with the paperwork and kept me informed of progress throughout the sale. I found the whole staff team to be very professional.

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  9. A 5 -star review by ''

    Branch:
    14 High Street (Congleton) (Cheshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Cheryl Fox Fox
    Postcode
    CW12
    Rent PCM
    £925
    Experience:
    Would you use the agent again? Yes
    no photo
    Cheryl Fox Fox

    Cheryl was absolutely brilliant in helping us get our house. She is friendly and helpful and did everything in her power to help us out. We have 3 dogs and 3 cats so understandably had great difficulty in finding a property that would accept us all. Cheryl negotiated and persuaded the landlord that they should give us a go. We know we'll look after the property but having Cheryl on our side fighting our corner really helped. It also was nice to find someone who actually appeared to care! Since we moved in Cheryl has been able to answer every query we've had and continues to be very helpful. I am eternally grateful to Cheryl for helping is get the property which we love. I would definitely recommend her.

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  10. A 5 -star review by ''

    Branch:
    2 Anchorage Quay, (Salford Quays) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jabeen Rashid
    Postcode
    M50
    Experience:
    Would you use the agent again? Yes
    no photo
    Jabeen Rashid

    Overall i am very happy with the services from Reeds Rain agency in Salford Quay branch.
    The agent Jabeen i find her very professional and keep me well inform thorough out the deal.

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  12. A 5 -star review by ''

    Branch:
    Queens House 9 Micklegate (york) (York) (Yorkshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    Susan Hannon
    Postcode
    yo10
    Sold Price
    £165000
    Experience:
    Would you use the agent again? Yes
    no photo
    Susan Hannon

    Thanks to Sue Hannon and all the team at Reeds Rains in York for their part in selling our house in York.

    Rosie

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  13. A 5 -star review by ''

    Branch:
    39 Cinque Port Street (Rye) (East Sussex)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Lydia Turk
    Postcode
    TN31
    Rent PCM
    £575
    Experience:
    Would you use the agent again? Yes
    no photo
    Lydia Turk

    excellent and prompted reply to my email stating my interest in the property, extremely helpful and informative throughout . would recommend to others

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  14. A 5 -star review by ''

    Branch:
    254 finney Lane (Heald Green) (Greater Manchester)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Rachel , Ashleigh
    Postcode
    M22
    Rent PCM
    £575
    Experience:
    Would you use the agent again? Yes
    no photono photo
    Rachel Ashleigh

    Went to Reeds Rains after our previous landlord gave us for weeks notice with no prior warning. Rachel was fantastic and got the ball rolling straight away on the property we are in. Fantastic communication all the way through and with her help and Ashleigh we were moved in to the new house within 2 weeks. The help provided by the staff at Reeds Rains took a lot of pressure of us at a difficult time. Cannot praise them enough.

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  15. A 5 -star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    James Holding
    Postcode
    S3
    Sold Price
    £65000
    Experience:
    Would you use the agent again? Yes
    no photo
    James Holding

    James has done an excellent job handling the sale of my property in Sheffield city centre. I've particularly appreciated the fact that he keeps in regular contact, and I feel has been completely open and honest about what is going well and what the difficulties might be. He's been very persistent in the face of some uncooperative solicitors, and when the first sale fell through he managed to secure a new cash offer on my property within 48 hours.

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  16. A 5 -star review by ''

    Branch:
    66 The Village (York) (Aberdeen City)
    Services:
    Sales (as a Vendor)
    Staff Member
    Denny Atkinson, Karen Gill
    Postcode
    YO32
    Sold Price
    £249950
    Experience:
    Would you use the agent again? Yes
    no photono photo
    Denny AtkinsonKaren Gill

    Thank you so much Reeds Rains in Haxby, for a fantastic service during the recent sale of our property.
    Denny was so helpful and very efficient in answering all our queries. Our property was sold within the first couple of days, after a stream of viewings. The after service and communication has been second to none. I would recommend this company to all buyers and sellers.

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  17. A 5 -star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    Lisa Sharp, jamrs holland
    Postcode
    S3
    Sold Price
    £165000
    Experience:
    Would you use the agent again? Yes
    no photono photo
    Lisa Sharpjamrs holland

    I bought my first property with them and I cannot fault them. They went above and beyond to make my move as less stressful as possible always keeping me in contact with any updates or new information. A personal recommendation goes to Lisa who absolutely went the extra mile in making my move as calming as possible. First time buying can be very daughnting and I must have drove them mad with the amount of calls I made but they were always so helpful, constantly upbeat and always happy to help. I would recommend them to anyone I know buying a property :)

    Thanks again

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  18. A 5 -star review by ''

    Branch:
    508 Holderness Road (Hull) (Hull) (Aberdeen City)
    Services:
    Sales (as a Buyer)
    Staff Member
    BECKY TODD
    Postcode
    HU6
    Experience:
    Would you use the agent again? Yes
    no photo
    BECKY TODD

    Great service from the first time i phoned the branch to the conclusion of the purchase, Becky was very helpful and quick to get any answers i needed answering.

    She is truely a credit to your company, i must say most of the people at this branch were good and added to the great service i got.

    Thanks again.

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  19. A 5 -star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    James Holding
    Postcode
    S1
    Sold Price
    £92000
    Experience:
    Would you use the agent again? Yes
    no photo
    James Holding

    I had a number of viewings with james before purchasing 2 of the properties he showed me. From my initial meeting james was extremely proffesional and helpful, providing all information and answers I required promptly and efficiently . James was proactive in finding me properties I hadn't considered yet and it was James service which set him apart from other estate agents I have viewed with over the course of my search. Should I be purchasing again in the future James would be my first port of call.

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  20. A 5 -star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Lettings (as a Landlord)
    Staff Member
    James Holding
    Postcode
    S1
    Sold Price
    £110000
    Experience:
    Would you use the agent again? Yes
    no photo
    James Holding

    James and the team have been of great assistance in re-marketing my property for both the rental and sales market. James is always contactable and has been able to provide sound advice on matters that were unfamiliar to me. Unlike previous agencies James has put the extra effort in and I would recommend Reed Rains Sheffield to anyone who asks.

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  21. A 5 -star review by ''

    Branch:
    4 Bull Ring (Wakefield) (West Yorkshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Louise Moyles
    Postcode
    wf4
    Rent PCM
    £500
    Experience:
    Would you use the agent again? Yes
    no photo
    Louise Moyles

    Excellent customer service at this agency! I've been dealing with few agencies in my life but I never came across such a nice and helpfull agents before. Especially Louise whohas been so kind and lovely while dealing with my tenant application - once again many thans Louise! I would recommend this branch anyone who expecting smooth transaction as on first come first served basis and higly professional team of very helpful and caring agents!

    Comments on the Agents fees

    “FAIR FEES FOR FAIR WORK”


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  23. A 5 -star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    jamrs holland, Lisa Sharp
    Postcode
    S3
    Sold Price
    £123000
    Experience:
    Would you use the agent again? Yes
    no photono photo
    jamrs hollandLisa Sharp

    James was punctual and friendly at our meetings. He gave clear and informed advice regarding each property we viewed. Being a long way from Sheffield it was important to us to get impartial advice about area, resale,letting potential etc. James did this well. He was knowledgeable and personable. He went out of his way toaccommodate our second viewing. Thank you.

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  24. A 4 -star review by ''

    Branch:
    4 Bull Ring (Wakefield) (West Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    Vanessa Flower
    Postcode
    WF2
    Sold Price
    £185000
    Experience:
    Would you use the agent again? Yes
    no photo
    Vanessa Flower

    I very please with house and very happy the purchase gone true in the end despite of the delaying on the releasing the monies.
    Communicate was okay and timely responds

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  25. A 5 -star review by ''

    Branch:
    16-18 Bull Green (Halifax) (Halifax) (West Yorkshire)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jane McMillan
    Postcode
    Ol14
    Rent PCM
    £450
    Experience:
    Would you use the agent again? Yes
    no photo
    Jane McMillan

    I called into the Halifax office last week with regards to my tenancy and the procedure for giving notice. I spoke to Jane McMillan about several issues and questions. I found Jane to be very friendly and helpful and spent time explaining things in a manner I could easily understand. I left the office much happier with my questions answered.

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  26. A 5 -star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    James Holding, Simon Burnett
    Postcode
    S2
    Sold Price
    £80000
    Experience:
    Would you use the agent again? Yes
    no photono photo
    James HoldingSimon Burnett

    I have just recently purchased 2 properties, one of which was from Reeds Rains. James Holding was superb, he gave me endless amount of impartial advice and knowledge about where to buy in Sheffield. He was one of the few estate agents who not only took the time to understand what sort of properties I was looking for but who also demonstrated a solid understanding of the market. At no point did I feel pressured into purchasing or that his sole interests were in Reeds Rains. I would often ask to view a certain property and I'd turn up to view it and he would have pencilled in a few more in the... (read more)

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  27. A 5 -star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Sales (as a Buyer)
    Staff Member
    James Holding
    Postcode
    S3
    Sold Price
    £177000
    Experience:
    Would you use the agent again? Yes
    no photo
    James Holding

    I have recently bought a property through Reeds Rains City Living and was really impressed with the service given by James Holding. I absolutely love my new home and would not hesitate recommending him to friends and family. Thank you!

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  28. A 4 -star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    James Holding
    Postcode
    S38n
    Sold Price
    £92000
    Experience:
    Would you use the agent again? Yes
    no photo
    James Holding

    James was the only estate agent I met that gave me confidence that my property would sell, for a price I was happy with in a short timeframe. Subject to contracts, this confidence was not misplaced. It has gone within just over a month! I sense that If I could have held out a little longer I could have achieved a higher price but I was keen to move so this is no reflection on the service I received or James' efforts to get the best price. The fees were top whack which is the only reason I have given 'good' rather than 'excellent'. It has so far been a smooth and straightforward process which was important for me as a first time seller.

    Comments on the Agents fees

    “THE FEES WERE VERY PRICEY BUT THE SERVICE WAS HASSLE FEE AND VERY SLICK. IT MIGHT JUST BE A CASE OF YOU GET WHAT YOU PAY FOR!”


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  29. A 5 -star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Lettings (as a Landlord)
    Staff Member
    James Holding
    Postcode
    S10
    Rent PCM
    £500
    Experience:
    Would you use the agent again? Yes
    no photo
    James Holding

    This was my first experience of buying a buy-to-let property & I could not have wished for a more professional & knowledgeable agent. James was the most honest, friendly, courteous & polite estate agent I have ever met. He acknowledged every text I sent & returned every phonecall if I called when he was unavailable. When I met him for the first viewing, he came prepared with details of another property he thought I might be interested in & arranged for us to view both within half an hour of each other. He made the whole experience completely worry free & I would definitely recommend him as someone you can trust completely when looking to buy a property. Thanks James :)

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  30. A 5 -star review by ''

    Branch:
    The Chimes 23 Campo Lane (Sheffield) (South Yorkshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lisa Sharp, James Holding
    Postcode
    S1
    Sold Price
    £160000
    Experience:
    Would you use the agent again? Yes
    no photono photo
    Lisa SharpJames Holding

    I found Reed Rains to be very professional. They obviously understood the market for city flats very well, and I am very satisfied with he advice and service they have provided

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  31. A 5 -star review by ''

    Branch:
    53 Church Street (Sutton-On-Hull) (Sutton-On-Hull) (North Lincolnshire)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    hull
    Experience:
    Would you use the agent again? Yes

    The staff and Sarah was very helpful polite and could not do enough for you- assisted me in finding a place to rent . Always willing to answer any questions - find out the answer if not available kept me informed with updates at all times

    Comments on the Agents fees

    “FEES WHERE VERY REASONABLE”


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  32. A 5 -star review by ''

    Branch:
    286-288 Barking Road (Plaistow) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Hussan
    Postcode
    e13
    Rent PCM
    £1750
    Experience:
    Would you use the agent again? Yes
    no photo
    Hussan

    Had a great experience looking for a property with Hussan, he was very friendly, informative and genuinely helpful throughout the whole process. He kept us up to date with any developments and it made the process much easier.
    A big thank you for Hussan and all Reeds Rains stuff for help me to found nice and good home.

    I would certainly recommend them to anyone looking to rent a property.

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