Letzone
4.8/5, 164 reviews
95% recommended
90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

Letzone was launched in 2002, by managing director Michelle Reeves who has worked in the local area as a successful letting agent for over twenty five years. Michelle has a wealth of experience, and is front line in the company workforce, with customers of Letzone benefitting from this 24/7 service. We are ... show more Letzone was launched in 2002, by managing director Michelle Reeves who has worked in the local area as a successful letting agent for over twenty five years. Michelle has a wealth of experience, and is front line in the company workforce, with customers of Letzone benefitting from this 24/7 service.

We are members of The Property Ombudsmen, Client Money Protection Scheme & Tenancy Deposit Scheme
Property to Rent in Bromley | Letzone

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £0 £0
Lettings 97% 96% £475 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
78 0 72 8 0 0 1 0 4 1
Areas covered
  • BR1
  • SE9
  • SE12
  • SE10
  • BR2
  • SE11
  • BR3
  • SE13
  • BR4
  • BR8
  • BR5
  • SE3
  • BR6
  • SE4
  • BR7
  • SE5
  • SE6
  • SE8
  • SE7
  • SE10
Address

223 Southborough Lane
Bromley
Kent
BR2 8AT
02083139075

Opening Hours
  • Open: 24/7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

No Properties

“Great communication, professionalism and very......”

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Jul 16,2020
Minithumbup
Michelle
By: 'Tracey'
Jul 16,2020
0 people found
this helpful
Great communication, professionalism and very helpful, all staff at letzone especially Michelle was an absolute delight to deal with and I found a great house through letzone...
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“I have been using Letzone for many years And......”

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Jul 16,2020
Minithumbup
Michelle
By: 'R'
Jul 16,2020
0 people found
this helpful
I have been using Letzone for many years And have always found them very professional and helpful , I would highly recommend anyone to use there services...
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“Great service! It was our first renting as te......”

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Jul 15,2020
Minithumbup
Michelle
By: 'Anna'
Jul 15,2020
0 people found
this helpful
Great service! It was our first renting as tenants, and Michelle helped us with everything. She was kind, always answered to our questions really quick and assisted through the whole process. I can only recommend her and LetZone! :)...
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“I have used the services of Letzone to find t......”

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Jul 14,2020
Minithumbup
Michelle
By: 'Mita'
Jul 14,2020
0 people found
this helpful
I have used the services of Letzone to find tenants for the last 15 years. Michelle and her team have given useful advice and have sorted issues when needed. I will definitely use her services again....
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“Property at 131 Elgar lodge...”

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Jun 13,2020
Minithumbup
Michelle
By: 'Kofi'
Jun 13,2020
0 people found
this helpful
Great experience with letzone Very reliable and hardworking Just put your trust and they will find you a property at the right place....
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Attachments

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“I have worked with Michelle for many years an......”

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Jun 12,2020
Minithumbup
Michelle
By: 'Caroline'
Jun 12,2020
0 people found
this helpful
I have worked with Michelle for many years and she has helped to rent out my flat numerous times. Michele has always gone above and beyond and has never let me down! Thank you!...
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“Very good communication and helpful during t......”

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Jun 08,2020
Minithumbup
Michelle
By: 'Christian'
Jun 08,2020
0 people found
this helpful
Very good communication and helpful during the process of getting the property. I have a good feedback about this experience with letzone property ltd. Christian...
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“Letzone ...”

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Jun 08,2020
Minithumbup
Michelle
By: 'Corey'
Jun 08,2020
0 people found
this helpful
Michelle at Letzone has been really helpful during our search for a flat, she is very professional and always responded to my queries. I would highly recommend Letzone to anybody....
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“Excellent service, very good advice and very ......”

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Jun 03,2020
Minithumbup
Michelle
By: 'Ines'
Jun 03,2020
0 people found
this helpful
Excellent service, very good advice and very quick response to everything we’ve asked. Michelle and her team were very professional and in the same time charming and delightful to deal with. I would strongly recommend letzone. Also very good value and straightforward. Thank you ...
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“Michelle from letzone was recommended by a fr......”

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May 22,2020
Minithumbup
Michelle
By: 'Mick'
May 22,2020
0 people found
this helpful
Michelle from letzone was recommended by a friend who had an excellent service. Michelle found me a good tenant very quickly. Michelle has also helped me to set out a payment plan for tenants that were having problems due to the corona virus on a ...
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“Real Peace of Mind...”

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May 21,2020
Minithumbup
Michelle
By: 'angela'
May 21,2020
0 people found
this helpful
Been with Letzone for just over 2 years and as letting agents for my one and only property I have trusted to leave everything in their capable hands and to date have not been let down. Michelle has been especially great and always forthcoming, happy to ...
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“Letzone is an excellent property management a......”

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May 18,2020
Minithumbup
Michelle
By: 'Brett'
May 18,2020
0 people found
this helpful
Letzone is an excellent property management agent and I would have no hesitation in recommending them. They are very professional and always swift to respond to issues raised by tenants and landlord alike....
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“We had a very good experience with Michelle R......”

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May 18,2020
Minithumbup
Michelle
By: 'Anais'
May 18,2020
0 people found
this helpful
We had a very good experience with Michelle Reeves from Letzone, who is very responsive and tried to get the best deal for us with the landlord....
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“Letzone Management...”

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May 18,2020
Minithumbup
Michelle
By: 'MOHANKUMAR'
May 18,2020
0 people found
this helpful
I have used the services of Letzone for the past 3 years in the management of my apartment. They are truly reliable and trustworthy. They are able to attend to any issues that may crop up effectively. I have found them to be efficient and respond ...
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“Excellent service, fast, secure, professiona......”

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May 14,2020
Minithumbup
Michelle
By: 'Ovi'
May 14,2020
0 people found
this helpful
Excellent service, fast, secure, professional . Will stay with the in the future. They're the ones that helped us get our dream house...
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“Michelle has given an excellent service and w......”

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May 14,2020
Minithumbup
Michelle
By: 'Michael'
May 14,2020
0 people found
this helpful
Michelle has given an excellent service and we would highly recommend her. Thanks very much Michelle for all your help....
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“Cray lodge...”

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May 14,2020
Minithumbup
Michelle
By: 'Gary'
May 14,2020
0 people found
this helpful
We are first time landlords and I cant believe it's been over two years now and it's been plain sailing all the way we have been looked after every step of the way and have had peace of mind that our property is in very ...
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“Toxic...”

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Jun 05,2019
Minithumbdown
By: 'Reflections'
Jun 05,2019
5 people found
this helpful
To say Letzone is Toxic is an understatement, these people are the worst of the worst, and no estate agent can be any lower than this. If you are currently renting through this estate agent, be prepared to fight for every penny of your deposit. ...
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Comment on agent fees
They claim this out of your holding deposit by making bogus claims towards your deposit
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“Avoid. Very greedy & unhelpful ....”

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Oct 01,2018
Minithumbdown
Michelle
By: 'Obey'
Oct 01,2018
4 people found
this helpful
Avoid Avoid Avoid. This lady pressurised us to make another 1 month rent payment because we were unable to move out on the exact checkout date even though we kept her up to date with the situation surrounding our search. After the payment was made, she ...
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Comment on agent fees
Bad
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“Great Overall...”

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Sep 23,2018
Minithumbup
Michelle
By: 'M'
Sep 23,2018
0 people found
this helpful
I found Letzone easy to work with, straightforward and overall I am happy with the new flat and the service they have provided. Both Michelle and Danielle have been available to take my calls and reply to messages and emails in a timely fashion with ...
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Comment on agent fees
I found the fees charged by Letzone to be reasonable and competitive.
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“Five Star Service...”

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Aug 23,2018
Minithumbup
Michelle
By: 'Judith'
Aug 23,2018
1 people found
this helpful
I have moved into a property managed by Michelle and I am very happy with all the help given to me during the process. They were professional, helpful, responsive in answering questions,and were even able to bring forward my move in date, which was ...
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Comment on agent fees
The agents fees were fine.
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“Good service. Arranged for visits at flexible time. Good neighbourhood. ......”

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Feb 04,2018
Minithumbup
Michelle
By: 'Highland'
Feb 04,2018
1 people found
this helpful
Good service. Arranged for visits at flexible time. Good neighbourhood. Well maintained common area. overall, good. Good service by Michelle....
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Comment on agent fees
Good and reasonable
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“Warning!!! Letzone are absolutely Toxic. In my 25 years of working ......”

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Jan 03,2018
Minithumbdown
By: 'Patrick'
Jan 03,2018
7 people found
this helpful
Warning!!! Letzone are absolutely Toxic. In my 25 years of working in the London property industry I never come across a more pathetic example of people that have absolutely no idea what they are doing. From the moment they handed over the dirty ill-prepared apartment to ...
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“I was very pleased with the professional service that Michelle ......”

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Oct 05,2017
Minithumbup
Michelle
By: 'Linda'
Oct 05,2017
3 people found
this helpful
I was very pleased with the professional service that Michelle at Letzone provided which resulted in her finding me suitable professional tenants (Doctors) for my rental property in Bromley. I have always been able to contact her when I needed to and her advice was ...
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Comment on agent fees
Good.
Was this helpful? Yes

“Excellent, prompt and courteous service. We let two flats within ......”

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Oct 01,2017
Minithumbup
Michelle
Jennie
By: 'MJR'
Oct 01,2017
4 people found
this helpful
Excellent, prompt and courteous service. We let two flats within the last month. In one the new tenants moved in within one and half hours of the old ones leaving!...
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Comment on agent fees
Very fair.
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“As a letting agent there were average. did what was ......”

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Jun 30,2017
Minithumbdown
By: 'KS'
Jun 30,2017
5 people found
this helpful
As a letting agent there were average. did what was required. It was when the owner tried to sell the property and we were keen on buying it, that things fell apart and their inexperience clearly showed through. We kept asking for structural details for ...
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By: Michelle Reeves
Sep 12, 2017
View all comments (1)
The purchase of the property was delayed due to issues with the block management company, and your mortgage company, nothing to do with Letzone, as it was out of our control. The property has since sold and the sale completed within three months, without any issues!! With regards to your deposit, the deposit scheme did not rule totally in your favour, there was dilapidations for which you were responsible. Your comments are unwarranted and totally unfair. ...

“I can't praise enough Michelle and her excellent service. Always ......”

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May 18,2017
Minithumbup
Michelle
By: 'Tina'
May 18,2017
3 people found
this helpful
I can't praise enough Michelle and her excellent service. Always punctual and soooooo helpful. Highly recommended agency. Listening to what you are looking for. Very efficient and honest. Thank you!!!!...
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Comment on agent fees
Good : all fees explained with an easy breakdown of every charge
Was this helpful? Yes

“The most trusted, professional and personable agency, used for 5 years. ......”

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May 02,2017
Minithumbup
Michelle
Jennie
By: 'Kate'
May 02,2017
3 people found
this helpful
The most trusted, professional and personable agency, used for 5 years. Goes above and beyond to help clients. Highly recommended....
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Comment on agent fees
Very reasonable in current
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“Excellent professional service. Very reasonable fees when compared to other ......”

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Apr 22,2017
Minithumbup
Michelle
By: 'Swapna'
Apr 22,2017
3 people found
this helpful
Excellent professional service. Very reasonable fees when compared to other estate agents. Michelle secured tenants on our behalf very quickly after doing all relevant checks....
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“Excellent service, and good mediation / negotiation skills. Michelle secured an ......”

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Dec 01,2016
Minithumbup
Michelle
By: 'Bromley'
Dec 01,2016
4 people found
this helpful
Excellent service, and good mediation / negotiation skills. Michelle secured an excellent Tenant on my behalf, but due to problems on my side, the move in date was put back three times. She took control of the situation liaising and negotiating with the Tenants with an ...
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Tenant Fees

Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year) Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Last updated at 22/05/2020, 2:24 PM by Michelle Reeves
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Letzone aims to provide the highest standards of service to all clients and tenants, but to ensure that your interests are safeguarded, we offer the following:-

** If you believe you have a grievance, please write in the first instance to Michelle Reeves at the address below:-

21 Southlands Road
Bromley
BR2 9QR

** The grievance will be acknowledged immediately and investigated thoroughly in accordance with established “in-house” procedures. A reply will be sent to you within ten working days of receipt of the letter.

** If you feel that your grievance has not been satisfactorily addressed, please notify Letzone by return. Following a further review of the matter, a Final Viewpoint Response will be sent to you within twenty working days. This will conclude our internal complaints handling procedures. If you remain unhappy our decision, you may refer the matter to The Property Ombudsman within 6 months of the date of our Final Viewpoint Response. Details of The Property Ombudsman can be found at www.tpos.co.uk.
Last updated at 9:15 AM 01/11/2017 by allAgents

Awards won by Letzone

Regional Awards won by Letzone

Individual Branch Awards

Bromley, BR2



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Letzone