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Jorgensen Turner Queens park, West Hampstead, Shepherds Bush, Hammersnith, West & North West Lon

Jorgensen Turner

Agent rating: 4.8 out of 5.0 based on 564 ratings. This website contains 554 user reviews of Jorgensen Turner.

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    Jorgensen Turner have also signed a declaration to maintain public access to open and independent customer feedback and are awarded this best practice transparency profile by AllAgents.
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Filter Reviews

  • Sales (as a Vendor)70
  • Sales (as a Buyer)53
  • Sales (Prospective customer)3

  • Lettings (as a Landlord)133
  • Lettings (as a Tenant)287
  • Lettings (Prospective customer)13
  • Repair/Property Management0

  • They manage our building1
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys1
  • Conveyancing2

  • 5 Stars470
  • 4 Stars85
  • 3 Stars1
  • 2 Stars1
  • 1 Star7

  • Recommended 557
  • Not Recommended 7

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This firm is ranked 24 out of 13093 in the UK

Overall Customer Rating

4.79 out of 5.00

  • 557 recommend
  • 7 disapprove

League Table Rankings:

Agent Information

A description of Jorgensen Turner is currently unavailable.

Page last updated on: 01-Apr-2015 10:05:44

Customer Reviews  (Page 1 of 19)

  1. 1
    person found this
    helpful.
    FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Lee Marskell, Richard Turner
    Postcode
    NW10
    Sold Price
    £680000
    Experience:
    Would you use the agent again? Yes
    no photo no photo
    Lee MarskellRichard Turner

    Most impressed with their reaction to our requirements. We were notified as soon as another property meeting our requirements came onto the market through their office. Always obliging about viewings and during transaction process were constantly in touch to make sure the process and progress were not delayed.

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  2. 1
    person found this
    helpful.
    FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joseph Grant
    Postcode
    NW6
    Rent PCM
    £1300
    Experience:
    Would you use the agent again? Yes
    no photo 
    Joseph Grant

    I came across Jorgensen Turner by accident when I was flat searching. They have been extremely helpful in securing my flat and done all of the hard work for me. Joseph was particularly helpful and efficient in communication. He practically did everything from beginning to end and broke everything down for myself and my partner who are new to renting privately and required a step by step guide. I have now moved in to my flat and am so pleased to have Jorgensen Turner as the agents for my property.

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  3. 2
    people found this
    helpful.
    FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    HA9
    Rent PCM
    £1711
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA 
    Arfan Riaz MARLA

    HI,
    Firstly a big thank you for helping us find the home we were looking for. Its been a very good experience working with this agency especially ARFAN RIAZ....he has been very kind and co-operative, he even took the trouble to drop us back home as we did not carry our oysters!!!thanks once again Arfan! The process has been very simple and not time consuming at all. evrything had been arranged to suit our requirements perfectly.
    so thanks a lot once again.

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  4. 3
    people found this
    helpful.
    FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lee Marskell, Arfan Riaz MARLA
    Postcode
    NW10
    Sold Price
    £215000
    Experience:
    Would you use the agent again? Yes
    no photo Arfan Riaz MARLA
    Lee MarskellArfan Riaz MARLA

    I had two studio flats to sell and they got me the offer I was after for both flats within a couple of weeks of launching both properties! Thank you LEE MARSKELL! Without a doubt would use again and recommend!

    After a few painful months of trying to sell with two other reputable agents in the area, I finally decided to give Jorgenson Turner a crack. To be honest I hadn't heard of them before, and if it wasn't for my regular discussions with Arfan Riaz (Senior lettings negotiator) about how well they had been doing, I would never have considered them as an option. The last thing I was... (read more)

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  5. FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    w12
    Rent PCM
    £2158
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    We've used Jorgensen Turner in several capacities over the years - we bought our current house from them, have let another property from them, and have asked them for valuations and advice at various intervals. They have always been exceptionally helpful, and give a humane, sensitive, friendly and intelligent service that is a world away from some other estate agents we've experienced.

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  6. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones, Natasha Robinson
    Postcode
    W12
    Rent PCM
    £1450
    Experience:
    Would you use the agent again? Yes
    no photo no photo
    Elin JonesNatasha Robinson

    Searching for a flat in London is often a horrible experience and it's mostly because of incompetent agents. That's one of the reasons my husband and I never used them and tried to rent privately, but running out of options (we have a pet which makes the search even more difficult), we contacted multiple agents with an enquiry for a 1 bed flat with very specific requirements. Of course, we've got countless offers nowhere near our price range, location etc. However, Elin from Jorgensen Turner only contacted us when they had a property that completely matched our description.

    What we really... (read more)

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  7. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Richard Turner
    Postcode
    W10
    Sold Price
    £319000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Richard Turner

    Jorgensen Turner were helpful, efficient and friendly. I will definitely recommend them to friends and acquaintances.

    Thank you Richard for you time and patience!

    Best

    Davy Zyw

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  8. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Joseph Grant, Arfan Riaz MARLA
    Postcode
    NW10
    Rent PCM
    £1800
    Experience:
    Would you use the agent again? Yes
    no photo Arfan Riaz MARLA
    Joseph GrantArfan Riaz MARLA

    Really friendly and pro-active team who found us a suitable tenant pretty much instantly. The whole process was very smooth and they kept us up to date with viewings, offers, references, contracts and move in. All round great service and wouldn't hesitate to recommend them.

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  9. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    NW6
    Rent PCM
    £315
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA 
    Arfan Riaz MARLA

    My partner and I were more than happy to deal with Jorgensen Turner. The agent, who took care of us, Arfan Riaz, was very friendly, he helped us to negotiate with the landlady and guided us through the whole process, as we were renting a property for the first time. Thank you again for your patience.

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  10. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones, Natasha Robinson
    Postcode
    W12
    Rent PCM
    £1300
    Experience:
    Would you use the agent again? Yes
    no photo no photo
    Elin JonesNatasha Robinson

    Elin and Natasha, were both extremely helpful with our move. We were moving due to difficult circumstances with our previous neighbours and Elin was extremely accommodating and understanding. She gave us great advice and managed to help us persuade the landlord to take an offer lower than asking which was brilliant. Her follow up feedback has been relevant and always offered to be very helpful. I would definitely use this agent again in the future.

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  11. 2
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    Nw6
    Rent PCM
    £400
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA 
    Arfan Riaz MARLA

    Would definitely recommend using Jorgensen Turner, Arfan was very helpful and went above and beyond to ensure that he did what was best for me.

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  12. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    w12
    Experience:
    Would you use the agent again? Yes
    no photo 
    Elin Jones

    Our experience with jurgenson turner was great. Having moved house 4 times in the last 4 years and experiencing how frustrating processes can be with estate agencies we were thrilled to find how easy Elin made this process. She was informative, honest, not at all pushy and was always prompt to reply. I would recommend jurgenson turner and Elin to all of our friends.

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  13. 1
    person found this
    helpful.

    A 4 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Karim Messaadia, Joseph Grant
    Postcode
    NW6
    Rent PCM
    £1530
    Experience:
    Would you use the agent again? Yes
    no photo no photo
    Karim MessaadiaJoseph Grant

    I have called to rent the property above and the service was outstanding with the all members of the estate agents jorgensen turner, We really felt we could trust Joseph to do he's very best for us.

    He is very professional and has been a pleasure to deal with him, It is a real pleasure to deal with a company that employs such an able member of staff.

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  14. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Elin Jones, Natasha Robinson
    Postcode
    W12
    Rent PCM
    £1300
    Experience:
    Would you use the agent again? Yes
    no photo no photo
    Elin JonesNatasha Robinson

    We first used JT about four years ago. I can categorically state they are the best agent we have used. The qualities they have displayed throughout our relationship have been excellent. I have been very impressed with their level of responsibility and tenacity. They have always acted with great professionalism and an appreciated element of levity. I have probably appreciated most their level of communications (frequency and quality) - I have not had to chase them for updates or info, the way I have other agents. Our last transaction was with Elin who was the best displayer of these best attributes of JT. Thank you!

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  15. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA 
    Arfan Riaz MARLA

    Hi
    Just like to say Arfan he is really helpful and respect his job and he was really kind as I got nice vibes from him

    Mazen

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  16. 1
    person found this
    helpful.

    A 4 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    NW6
    Rent PCM
    £1733
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA 
    Arfan Riaz MARLA

    Prompt service and response to calls, text or emails. Polite and respectful. Provided adequate information on company Jorgensen Turner. Explained fully the criteria on letting. Listened to our requirements regarding the kind of tenants. Arranged appointments according to our availability and tenants availability for viewing of flats.

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  17. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    NW6
    Rent PCM
    £1127
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA 
    Arfan Riaz MARLA

    Over all a very pleasant experience we had. Arfan was absolutely brilliant and very very helpful with all the aspect of renting our new property. Keep his promises , always on time. Firs estate agent I have met in years who really cares about his 'costumers'.

    I would highly recommend Jorgensen and Turner. Reliable, professional and pleasant.J.

    Comments on the Agents fees

    “NONE”


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  18. View All Comments (1)by Mazen  20/02/2015

    I really happy and I like that service from Arfan he is really kind all the best
  19. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    W12
    Sold Price
    £837000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Jorgensen Turner were very diligent and supportive throughout our sale. This started with the valuation where they explained clearly how they reached the stated figure. Even after a sale collapsed due to the buyer pulling out they perserveered and continued to show their support and commitment until we exchanged and finally sold.

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  20. A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Richard Turner
    Postcode
    NW6
    Sold Price
    £490000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Richard Turner

    I never used to enjoy dealing with estate agents until I met Richard Turner. I got in touch with Jorgensen Turner at a very early stage of our selling process only because I saw that they had sold quite a few properties in our area, and from that day onwards the service provided by Richard has been nothing but exceptional. Richard is always available, very responsive and he helped us a lot with all sorts of queries, especially when dealing with solicitors and other estate agents within the chain. I would definitely recommend Jorgensen Turner to anyone looking at buying or selling a property in Kilburn or Queen's Park.

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  21. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Paul Jorgensen
    Postcode
    W12
    Sold Price
    £750000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Paul Jorgensen

    Jorgensen Turner have been a pleasure to deal with from the start. I have had such bad experiences with estate agents in the past and I can honestly say that it was a real breath of fresh air to meet Paul and have him sell my property. I have never come across an agency as efficient, honest, effective and friendly as Jorgensen Turner. Everything is done in a warm and friendly manner and all of my calls and emails were answered immediately. I highly recommend this agency - they're model of what an estate agency should be like.

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  22. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £1580
    Experience:
    Would you use the agent again? Yes
    no photo 
    Elin Jones

    Elin Jones was very helpful and kind during all the renting process. She was always easy to contact to and made sure that I had a smooth moving in process.

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  23. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    NW8
    Rent PCM
    £1050
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA 
    Arfan Riaz MARLA

    Me and my husband are very happy that we found this agency and Mr. Riaz who was extremely helpful. We are grateful as he seems to be a lot more caring Agent than others we had. We have been moving in and out and renting with different agencies. We personally like the area as Mr. Riaz told us more about it. Very safe, the building has Cctv cameras, peaceful and very central - very important to us. Thank you!! Truly caring person!

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  24. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joseph Grant
    Postcode
    Nw3
    Rent PCM
    £815
    Experience:
    Would you use the agent again? Yes
    no photo 
    Joseph Grant

    Having rented in London before I knew the process to be a painful and expensive one. I can say that Joseph Grant at Jogensen Turner has completely changed my opinion. From arranging the first viewing to completing the tenancy agreement Joseph made this a quick, efficient and affordable experience. Nothing was too much trouble. I would highly recommend this service and would use again myself. Thank you.

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  25. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joseph Grant
    Postcode
    Nw3
    Rent PCM
    £825
    Experience:
    Would you use the agent again? Yes
    no photo 
    Joseph Grant

    Our agent worked hard to get the property at the price we wanted. He was efficient and quick to act on any queries or issues. The whole process was very smooth

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  26. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £1500
    Experience:
    Would you use the agent again? Yes
    no photo 
    Elin Jones

    Jorgensen Turner have looked after my property for 6 years now and I have never had cause for complaint. They have sourced consistently good tenants in a timely fashion and always go the extra mile in facilitating my needs as a landlord. As long as I have property to rent, Jorgensen Turner will be my first choice as agent.

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  27. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joseph Grant
    Postcode
    NW6
    Rent PCM
    £2500
    Experience:
    Would you use the agent again? Yes
    no photo 
    Joseph Grant

    Used 3 estate agents in London over the past 4 years and this branch have been the most hassle free, so far appear to be the most honest and very efficient. Would highly recommend

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  28. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Luke Moss
    Postcode
    w12
    Experience:
    Would you use the agent again? Yes
    no photo 
    Luke Moss

    Very helpful and understanding. The sale was not a simple one and Luke provided to be extremely helpful in managing the process to a successful conclusion

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  29. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    W12
    Rent PCM
    £3000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I used them to find tenants for three flats which they did quickly and at the target rent aimed for. Happy with their service and the staff I dealt with we're helpful and efficient. No problems and would use them again

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  30. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £750
    Experience:
    Would you use the agent again? Yes
    no photo 
    Elin Jones

    Incredibley helpful for new tenants straight out of home. Helped us negotiate a great rate within our budget and helped us with lots of advice on how and why to ask for things. Dealt with our contract queries with grace. Thank you Elin.

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  31. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    W9
    Rent PCM
    £1
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA 
    Arfan Riaz MARLA

    Arfan Riaz of Jorgensen Turner was very attentive and a source of useful advice when I was preparing my property for rental. When he started to market the property he found an excellent tenant in a very short time at the asking price and conducted the negotiation and contract finalisation with speed and professionalism. I have previously used letting agents with unsatisfactory results but Jorgensen Turner were excellent and I recommend them without reservation.

    Comments on the Agents fees

    “SENSIBLE AND GOOD VALUE”


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  32. A 4 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £2160
    Experience:
    Would you use the agent again? Yes
    no photo 
    Elin Jones

    The agency was able to secure a quick and smooth transaction. They also offered a great deal of flexiblity on the moving date.
    They managed to fix most of the issues we pointed out in a timely manner although not everything has been sorted yet.
    Our agents are easy to contact and responsive.

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  33. 2
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    NW6
    Rent PCM
    £3200
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA 
    Arfan Riaz MARLA

    In my property search I came across a property with Jorgensen Turner and dealt with Arfan Riaz. Arfan took the time to understand all my requirements and I was not only surprised but actually shocked when he contacted me quite a few weeks later with other options. This never happens when you are renting! He is extremely professional, takes the time to listen and is very customer focused. I wouldn't hesitate to use Jorgensen Turner again.

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  34. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Mikolaj Jachowicz, Natasha Henry
    Postcode
    W12
    Rent PCM
    £420
    Experience:
    Would you use the agent again? Yes
    no photo no photo
    Mikolaj JachowiczNatasha Henry

    I was renting out my property recently for the first time and decided to use Jorgensen Turner after a bit of research with local agencies. They were incredibly professional and all the team members were friendly, honest and provided me with excellent guidance and reassurance for the first time I was renting out my home!
    Mikolaj found wonderful tenants for me and I would definitely recommend using this agency.

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  35. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    w14
    Rent PCM
    £1625
    Experience:
    Would you use the agent again? Yes
    no photo 
    Elin Jones

    we have rented a flat via the agency and were very pleased with the service. First of all, thanks to Natasha that she registered our details and Elin was in touch promptly with the available options. Elin was a pleasure to work with. She showed us a property as per our preferences without any speculations. She provided all the details ie about the flat, procedure, timing etc. She was always very professional and reasonable. The property was spot on and we made a decision quickly after the viewing.

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  36. 3
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Joseph Grant
    Postcode
    NW10
    Experience:
    Would you use the agent again? Yes
    no photo 
    Joseph Grant

    Excellent service from start to finish,including finding,checking and signing up our lovely tenants.Thank you for your help!

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