Jorgensen Turner
Jorgensen Turner Queens park, West Hampstead, Shepherds Bush, Hammersnith, West & North West Lon

Jorgensen Turner

Agent rating: 4.8 out of 5.0 based on 587 ratings. This website contains 577 user reviews of Jorgensen Turner.

  • Jorgensen Turner is a 'Transparent Agent'

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Filter Reviews

  • 5 Stars 489
  • 4 Stars 88
  • 3 Stars 1
  • 2 Stars 2
  • 1 Star 7

  • Recommended 579
  • Not Recommended 8
  • Sales (as a Vendor)75
  • Sales (as a Buyer)55
  • Sales (Prospective customer)3

  • Lettings (as a Landlord)135
  • Lettings (as a Tenant)300
  • Lettings (Prospective customer)13
  • Repair/Property Management0

  • They manage our building1
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys1
  • Conveyancing2

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This firm is ranked 27 out of 14155 in the UK

Overall Customer Rating

4.79 out of 5.00

  • 579 recommend
  • 8 disapprove

League Table Rankings:

Agent Information

A description of Jorgensen Turner is currently unavailable.

Page last updated on: 30-Jun-2015 11:22:03

Customer Reviews  (Page 1 of 20)

  1. FEATURED REVIEW

    A 4 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Gurdeep Bharj
    Postcode
    Nw10
    Experience:
    Would you use the agent again? Yes
    no photo
    Gurdeep Bharj

    In today's crazy housing market you need an agent you can trust and rely on and I feel I had that with Gurdeep. He was always available and kept us updated with all information.

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  2. 1
    person found this
    helpful.
    FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joseph Grant
    Postcode
    NW2
    Rent PCM
    £1450
    Experience:
    Would you use the agent again? Yes
    no photo
    Joseph Grant

    For the very first beginning, when I was flat searching via letting search engine, I see that the presentation of the flat was so lovely. Joseph Grant from Jorgensen Turner, have been very helpful in securing my flat and done all of the hard work for me. He deliver a quick service, communicate effectively, and did a great job from beginning to end and helps everything for my family who are new to renting privately because I'm new in London. And now I have moved to my flat and so pleased to have Jorgensen Turner as the agents for my property.

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  3. FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Gurdeep Bharj
    Postcode
    w12
    Sold Price
    £345000
    Experience:
    Would you use the agent again? Yes
    no photo
    Gurdeep Bharj

    Jorgensen Turner were fantastic from the get go and I think the best sign of that is that I have now bought 2 properties using their agency and let one of those with them (and hopefully the other one soon. Gurdeep is easily accessible, contactable and worked tirelessly to get things done and was crucial to completing the purchase. He went way beyond what was expected and showed good example of how an estate agent should perform. Look forward to working with this company in the future.

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  4. FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Natasha Robinson
    Postcode
    W14
    Experience:
    Would you use the agent again? Yes
    Natasha Robinson
    Natasha Robinson

    Initially my property was with another agency, however due to a few hiccups with them i did a google search and found Jorgensen Turner. So my relationship with this agency started as pot luck!
    OHMYGOD, i don't think i will ever leave them, as long as Natasha is there.
    Service by Jorgensen Turner is amazing. They took away all the worry and stress.
    From the way they took charge of getting the studio to a standard for professional pictures to the way they kept me updated with feedback from viewings to handling the checks and getting the tenant in... smooth.
    I particularly loved the fact (and its always the small things) Natasha asked me in the initial phone call... 'how would you like to be communicated to; email or phone calls?'...
    There was no bombardment of calls or hassle.
    I couldn't recommend Jorgensen Turner and Natasha more.

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  5. FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Paul Jorgensen, Luke Moss
    Postcode
    w12
    Sold Price
    £1900000
    Experience:
    Would you use the agent again? Yes
    no photono photo
    Paul JorgensenLuke Moss

    I have used Jorgensen Turner to buy , sell and let a property for me. I have found all the people that I have dealt with to be efficient, courteous and knowledgeable. They are very straight talking, give good advice and their integrity is unimpeachable.

    It was a pleasure dealing with them and I would heartily recommend them to anyone.

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  6. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £1470
    Experience:
    Would you use the agent again? Yes
    no photo
    Elin Jones

    It was a great experience to work with Elin, everything was taken care of very fast and professionally.
    I'll recommend any future tenant I know to work with you guys.
    Thanks

    Comments on the Agents fees

    “GREAT SERVICE BY ELIN”


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  7. A 4 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    NW12
    Rent PCM
    £2500
    Experience:
    Would you use the agent again? Yes
    no photo
    Elin Jones

    The agent was brilliant throughout and constantly kept us in the loop! Great and was confident in her work! Thanks again :)

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  8. A 4 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £1308
    Experience:
    Would you use the agent again? Yes
    no photo
    Elin Jones

    Elin was easy to deal with and the move-in process was smooth. I was a little put off by the fact that we had to put down a deposit to register interest and that this didn't even take the property off the market. This turned out fine in the end however.

    Customer service was good and I appreciated being emailed information rather than being left loads of answer-phone messages (as happens with other agents).

    Comments on the Agents fees

    “BETTER THAN RIVAL AGENCIES”


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  9. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joseph Grant
    Postcode
    NW10
    Rent PCM
    £1400
    Experience:
    Would you use the agent again? Yes
    no photo
    Joseph Grant

    Joseph was excellent. We had a particularly challenging move due to circumstances beyond our control but Joseph was accommodating and helpful throughout. Can only say good things about him.

    Comments on the Agents fees

    “FEES WERE ABOUT AS YOU WOULD EXPECT”


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  10. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Natasha Robinson, Elin Jones
    Postcode
    W12
    Rent PCM
    £1470
    Experience:
    Would you use the agent again? Yes
    Natasha Robinsonno photo
    Natasha RobinsonElin Jones

    When I put the letting of my property into the hands of Natasha and Elin I didn't know what to expect. I'll start by saying they completely blew my expectations of the level of service you'd expect from lettings. The service was so good you'd think they were letting out their own personal properties. Attention to detail, recommendation of prospective tenants and constant feedback was superb. I'd use them again and again.....and again. The definition of professional.

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  11. A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joseph Grant
    Postcode
    NW10
    Rent PCM
    £1380
    Experience:
    Would you use the agent again? Yes
    no photo
    Joseph Grant

    I feel that Joseph Grant has represented Jorgensen Turner in an impeccably professional manner. I appreciate his patience, quick responses to requests for information, ability to work on our schedule and general pleasant manner.

    My only disappointment is that Jorgensen Turner is not managing the property as I would have preferred dealing with reasonable professionals.

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  12. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £1365
    Experience:
    Would you use the agent again? Yes
    no photo
    Elin Jones

    We rented our this month with Elin Jones from Jorgensen Turner. Elin was very friendly, professional and accommodating. All queries and issues were promptly answered/resolved and it was a great experience which can be quite a novelty in the world of estate agents! We registered with several agents in the area when we were initially looking, but all paled in comparison, and we are happy to have found the perfect flat with Jorgensen Turner.

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  13. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    W14
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA
    Arfan Riaz MARLA

    I would highly recommend Arfan Riaz. He is very professional, responsive, and helpful. He made the process (from finding the place and picking up my keys) very simple. Due to his diligent nature, I was able to move into my new place within a week.

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  14. 1
    person found this
    helpful.

    A 2 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    w128
    Rent PCM
    £1950
    Experience:
    Would you use the agent again? No

    Elin wasnt of much help during our search. More than once she took us visit flats that were already rented. Moreover she wasnt helpful in the communication with the landlady, turning out that we arrived the house when this wasnt ready to live there

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  15. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W2 3
    Experience:
    Would you use the agent again? Yes
    no photo
    Elin Jones

    I rented my flat last February 2015 with Elin Jones from Jorgensen Turner. Elin was very professional and accommodating and had a great knowledge of the property (not my previous experience with other agents). She was of great help with mediating interactions with the landlord and pushed things forward to help my move happen as smooth as possible. Also she checked in with me a few times after I moved to make sure everything was going as planned, even though Jorgensen Turner doesn't manage the flat. I dealt with many agents in order to find a suitable flat and would unfortunately not recommend many.

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  16. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £1
    Experience:
    Would you use the agent again? Yes
    no photo
    Elin Jones

    I would highly recommend Elin Jones from Jorgensen Turner.
    She assisted us in findind the right property. We had tried a few letting agents before approaching Jorgensen Turner, and Elin was the only agent who showed us properties that actually matched our search criteria and budget.
    Elin is always there to talk to, and returns calls/emails promptly, whenever there's been an issue, it's been fixed quickly. She provides a professional and personal service that went above and beyond anything we expected. She has proven herself to be reliable, honest, open and flexible and totally dependable.

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  17. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joseph Grant
    Postcode
    nw6
    Rent PCM
    £1516
    Experience:
    Would you use the agent again? Yes
    no photo
    Joseph Grant

    Certainly a breath of fresh air in the property market. We could tell the difference straight away in dealing with a few estate agents when looking for a new property - in the end we went with them even though not the cheapest, but the service warranted it.

    Comments on the Agents fees

    “REASONABLE AND MADE IT CLEAR FROM THE START - NO HIDDEN FEES”


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  18. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Luke Moss
    Postcode
    W12
    Sold Price
    £1170000
    Experience:
    Would you use the agent again? Yes
    no photo
    Luke Moss

    Luke Moss, with the other members of staff, at Jorgensen Turner helped me enormously right through all the stages of selling my house. I found him always very helpful and supportive, making what can be a stressful time also enjoyable. I am very pleased to recommend this firm.

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  19. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Luke Moss
    Postcode
    w12
    Sold Price
    £300000
    Experience:
    Would you use the agent again? Yes
    no photo
    Luke Moss

    This was a long drawn out sale, about a year and a half from start to finish. Every possible thing that could go wrong went wrong. PSL letting with Hammersmith and Fulham council. Dont give your property to PSL as they don't like to give it back. However Luke Moss from jorgensen turner was excellent with every issue that came up and eventually we got there in the end for the price that I wanted. Overall a top notch performance from this agent. Would use again.

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  20. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Gurdeep Bharj
    Postcode
    W12
    Sold Price
    £345000
    Experience:
    Would you use the agent again? Yes
    no photo
    Gurdeep Bharj

    The transaction was protracted and troublesome, particularly because of shared freehold issues, but Gurdeep kept me fully informed with good advice and worked well with my solicitor to make things progress.
    I was delighted with the service provided.

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  21. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Joseph Grant, Arfan Riaz MARLA
    Postcode
    NW10
    Rent PCM
    £1800
    Experience:
    Would you use the agent again? Yes
    no photoArfan Riaz MARLA
    Joseph GrantArfan Riaz MARLA

    They were very helpful and friendly,... great agents!! very professional
    I would recommend Jorgensen Turner to my friends and family

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  22. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Admin
    Staff Member
    Arfan Riaz MARLA
    Postcode
    nw6
    Rent PCM
    £1300
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA
    Arfan Riaz MARLA

    Arfan was very helpful facilitating our business with the flat owner. He was very kind and polite. He was always prompt to solve our problems.

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  23. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Gurdeep Bharj
    Postcode
    NW6
    Sold Price
    £227000
    Experience:
    Would you use the agent again? Yes
    no photo
    Gurdeep Bharj

    The staff were very helpful and friendly and did everything for me from the start of the sale to the finish kept me up to date at all times via emails and phone calls as I was living in Ireland and gardens bhargi who did the sale was excellent and I must say that the first time I walked into the office in the Kilburn high Road they were able to put me in the right direction about the sale

    Comments on the Agents fees

    “VERY GOOD”


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  24. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones, Natasha Robinson
    Postcode
    W12
    Rent PCM
    £1450
    Experience:
    Would you use the agent again? Yes
    no photoNatasha Robinson
    Elin JonesNatasha Robinson

    Searching for a flat in London is often a horrible experience and it's mostly because of incompetent agents. That's one of the reasons my husband and I never used them and tried to rent privately, but running out of options (we have a pet which makes the search even more difficult), we contacted multiple agents with an enquiry for a 1 bed flat with very specific requirements. Of course, we've got countless offers nowhere near our price range, location etc. However, Elin from Jorgensen Turner only contacted us when they had a property that completely matched our description.

    What we really... (read more)

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  25. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Richard Turner
    Postcode
    W10
    Sold Price
    £319000
    Experience:
    Would you use the agent again? Yes
    no photo
    Richard Turner

    Jorgensen Turner were helpful, efficient and friendly. I will definitely recommend them to friends and acquaintances.

    Thank you Richard for you time and patience!

    Best

    Davy Zyw

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  26. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Joseph Grant, Arfan Riaz MARLA
    Postcode
    NW10
    Rent PCM
    £1800
    Experience:
    Would you use the agent again? Yes
    no photoArfan Riaz MARLA
    Joseph GrantArfan Riaz MARLA

    Really friendly and pro-active team who found us a suitable tenant pretty much instantly. The whole process was very smooth and they kept us up to date with viewings, offers, references, contracts and move in. All round great service and wouldn't hesitate to recommend them.

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  27. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    NW6
    Rent PCM
    £315
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA
    Arfan Riaz MARLA

    My partner and I were more than happy to deal with Jorgensen Turner. The agent, who took care of us, Arfan Riaz, was very friendly, he helped us to negotiate with the landlady and guided us through the whole process, as we were renting a property for the first time. Thank you again for your patience.

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  28. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones, Natasha Robinson
    Postcode
    W12
    Rent PCM
    £1300
    Experience:
    Would you use the agent again? Yes
    no photoNatasha Robinson
    Elin JonesNatasha Robinson

    Elin and Natasha, were both extremely helpful with our move. We were moving due to difficult circumstances with our previous neighbours and Elin was extremely accommodating and understanding. She gave us great advice and managed to help us persuade the landlord to take an offer lower than asking which was brilliant. Her follow up feedback has been relevant and always offered to be very helpful. I would definitely use this agent again in the future.

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  29. A 5 -star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    w12
    Experience:
    Would you use the agent again? Yes
    no photo
    Elin Jones

    Our experience with jurgenson turner was great. Having moved house 4 times in the last 4 years and experiencing how frustrating processes can be with estate agencies we were thrilled to find how easy Elin made this process. She was informative, honest, not at all pushy and was always prompt to reply. I would recommend jurgenson turner and Elin to all of our friends.

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  30. 2
    people found this
    helpful.

    A 5 -star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz MARLA
    Postcode
    Nw6
    Rent PCM
    £400
    Experience:
    Would you use the agent again? Yes
    Arfan Riaz MARLA
    Arfan Riaz MARLA

    Would definitely recommend using Jorgensen Turner, Arfan was very helpful and went above and beyond to ensure that he did what was best for me.

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