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Jorgensen Turner Queens park, West Hampstead, Shepherds Bush, Hammersnith, West & North West Lon

Jorgensen Turner

Agent rating: 4.8 out of 5.0 based on 541 ratings. This website contains 531 user reviews of Jorgensen Turner.

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Filter Reviews

  • Sales (as a Vendor)67
  • Sales (as a Buyer)51
  • Sales (Prospective customer)3

  • Lettings (as a Landlord)128
  • Lettings (as a Tenant)274
  • Lettings (Prospective customer)13
  • Repair/Property Management

  • They manage our building1
  • They are our factor
  • They manage our estate

  • They arranged our mortgage
  • Re-Mortgages (Prospective Customer)
  • Mortgages (Prospective Customer)

  • Surveys1
  • Conveyancing2

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This firm is ranked 21 out of 12846 in the UK

Overall Customer Rating

4.79 out of 5.00

  • 534 recommend
  • 7 disapprove

League Table Rankings:

Agent Information

A description of Jorgensen Turner is currently unavailable.

Customer Reviews  (Page 1 of 19)

Page last updated on: 25-Jan-2015 16:18:30

  1. 1
    person found this
    helpful.
    FEATURED REVIEW

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Lee Marskell, Richard Turner
    Postcode
    NW10
    Sold Price
    £680000
    Experience:
    Would you use the agent again? Yes

    Most impressed with their reaction to our requirements. We were notified as soon as another property meeting our requirements came onto the market through their office. Always obliging about viewings and during transaction process were constantly in touch to make sure the process and progress were not delayed.

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  2. 1
    person found this
    helpful.
    FEATURED REVIEW

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    joseph grant
    Postcode
    NW6
    Rent PCM
    £1300
    Experience:
    Would you use the agent again? Yes

    I came across Jorgensen Turner by accident when I was flat searching. They have been extremely helpful in securing my flat and done all of the hard work for me. Joseph was particularly helpful and efficient in communication. He practically did everything from beginning to end and broke everything down for myself and my partner who are new to renting privately and required a step by step guide. I have now moved in to my flat and am so pleased to have Jorgensen Turner as the agents for my property.

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  3. 2
    people found this
    helpful.
    FEATURED REVIEW

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz
    Postcode
    HA9
    Rent PCM
    £1711
    Experience:
    Would you use the agent again? Yes

    HI,
    Firstly a big thank you for helping us find the home we were looking for. Its been a very good experience working with this agency especially ARFAN RIAZ....he has been very kind and co-operative, he even took the trouble to drop us back home as we did not carry our oysters!!!thanks once again Arfan! The process has been very simple and not time consuming at all. evrything had been arranged to suit our requirements perfectly.
    so thanks a lot once again.

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  4. 3
    people found this
    helpful.
    FEATURED REVIEW

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lee Marskell, Arfan Riaz
    Postcode
    NW10
    Sold Price
    £215000
    Experience:
    Would you use the agent again? Yes

    I had two studio flats to sell and they got me the offer I was after for both flats within a couple of weeks of launching both properties! Thank you LEE MARSKELL! Without a doubt would use again and recommend!

    After a few painful months of trying to sell with two other reputable agents in the area, I finally decided to give Jorgenson Turner a crack. To be honest I hadn't heard of them before, and if it wasn't for my regular discussions with Arfan Riaz (Senior lettings negotiator) about how well they had been doing, I would never have considered them as an option. The last thing I was... (read more)

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  5. FEATURED REVIEW

    A 5-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    w12
    Rent PCM
    £2158
    Experience:
    Would you use the agent again? Yes

    We've used Jorgensen Turner in several capacities over the years - we bought our current house from them, have let another property from them, and have asked them for valuations and advice at various intervals. They have always been exceptionally helpful, and give a humane, sensitive, friendly and intelligent service that is a world away from some other estate agents we've experienced.

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  6. A 5-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £750
    Experience:
    Would you use the agent again? Yes
     
    Elin Jones

    Incredibley helpful for new tenants straight out of home. Helped us negotiate a great rate within our budget and helped us with lots of advice on how and why to ask for things. Dealt with our contract queries with grace. Thank you Elin.

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  7. 1
    person found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Arfan Riaz
    Postcode
    W9
    Rent PCM
    £1
    Experience:
    Would you use the agent again? Yes
     
    Arfan Riaz

    Arfan Riaz of Jorgensen Turner was very attentive and a source of useful advice when I was preparing my property for rental. When he started to market the property he found an excellent tenant in a very short time at the asking price and conducted the negotiation and contract finalisation with speed and professionalism. I have previously used letting agents with unsatisfactory results but Jorgensen Turner were excellent and I recommend them without reservation.

    Comments on the Agents fees

    “SENSIBLE AND GOOD VALUE”


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  8. A 4-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £2160
    Experience:
    Would you use the agent again? Yes
     
    Elin Jones

    The agency was able to secure a quick and smooth transaction. They also offered a great deal of flexiblity on the moving date.
    They managed to fix most of the issues we pointed out in a timely manner although not everything has been sorted yet.
    Our agents are easy to contact and responsive.

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  9. A 5-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Mikolaj Jachowicz, Natasha Henry
    Postcode
    W12
    Rent PCM
    £420
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj JachowiczNatasha Henry

    I was renting out my property recently for the first time and decided to use Jorgensen Turner after a bit of research with local agencies. They were incredibly professional and all the team members were friendly, honest and provided me with excellent guidance and reassurance for the first time I was renting out my home!
    Mikolaj found wonderful tenants for me and I would definitely recommend using this agency.

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  10. 2
    people found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz
    Postcode
    NW6
    Rent PCM
    £3200
    Experience:
    Would you use the agent again? Yes
     
    Arfan Riaz

    In my property search I came across a property with Jorgensen Turner and dealt with Arfan Riaz. Arfan took the time to understand all my requirements and I was not only surprised but actually shocked when he contacted me quite a few weeks later with other options. This never happens when you are renting! He is extremely professional, takes the time to listen and is very customer focused. I wouldn't hesitate to use Jorgensen Turner again.

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  11. A 5-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    w14
    Rent PCM
    £1625
    Experience:
    Would you use the agent again? Yes
     
    Elin Jones

    we have rented a flat via the agency and were very pleased with the service. First of all, thanks to Natasha that she registered our details and Elin was in touch promptly with the available options. Elin was a pleasure to work with. She showed us a property as per our preferences without any speculations. She provided all the details ie about the flat, procedure, timing etc. She was always very professional and reasonable. The property was spot on and we made a decision quickly after the viewing.

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  12. 3
    people found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    NW10
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Excellent service from start to finish,including finding,checking and signing up our lovely tenants.Thank you for your help!

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  13. 1
    person found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Anita Jones
    Postcode
    NW10
    Sold Price
    £7650000
    Experience:
    Would you use the agent again? Yes
     
    Lee Marksell

    I was selling my property from oversees so knew i needed an agent who was going to be super proactive, transparent, but most of all keep my up to date via clear communication. Lee was fantastic from the first time he picked up the phone. Lee is very honest, incredibly knowledgable and has made the process very smooth. i had daily updates, clear decisions and always a quick response to any of my questions or concerns. i would recommend Jorgensen Turner to any friend or family doing property business in London. Faith in an estate agency 110% insured with JT. Thanks.

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  14. 1
    person found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    JOSEPH GRANT
    Postcode
    nw10
    Rent PCM
    £1170
    Experience:
    Would you use the agent again? Yes
     
    JOSEPH GRANT

    Joseph Grant was an attentive and pleasant agent who found for us lovely property .
    Very professional attitude.
    Highly recommended
    Thanks again Joseph Grant:)

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  15. 1
    person found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Lee Marskell
    Postcode
    NW6
    Sold Price
    £369950
    Experience:
    Would you use the agent again? Yes
     
    Lee Marskell

    I recently used Jorgensen Turner in Kilburn to sell my property. They provided a very professional and efficient service. They explained the various processes very well and I was kept up to date with all developments during the sale. Staff were always cheerful and happy to take my calls and answer questions or attend to situations which had arisen. I was very satisfied with service they provided and that of the conveyancing solicitor they recommended. I would highly recommend them to help you with your property needs.

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  16. 1
    person found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Lee Marskell
    Postcode
    NW10
    Sold Price
    £499000
    Experience:
    Would you use the agent again? Yes
     
    Lee Marskell

    Excellent Service. Really enjoyed buying through Jorgensen Turner. Lee was a great intermediary and made sure the sale was as smooth as possible.

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  17. 1
    person found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Lee Marskell
    Postcode
    NW10
    Sold Price
    £215000
    Experience:
    Would you use the agent again? Yes
     
    Lee Marskell

    I purchased two flats with help from Lee Marskell, who provided an excellent service throughout the process, acting as a communication channel with the seller and timely supplying all the requested information about the properties: this was especially important, being I an overseas buyer. Based on my experience, I definitely recommend this agent.

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  18. 1
    person found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Anita Jones
    Postcode
    NW6
    Sold Price
    £330000
    Experience:
    Would you use the agent again? Yes
     
    Lee Marksell

    I purchased my property through Jorgensen Turner in 2013, they were incredibly helpful during my purchase and so when I decided to have the property valued in early 2014 I didn't hesitate to go straight back across the road to Jorgensen Turner.
    Lee Marskell valued the property and I put it on the market shortly afterwards. Lee was nothing short of incredible through the whole process. From the day I signed the terms I had plenty of viewings and was always kept up to date throughout with feedback, suggestions and offers. The eventual Sale was incredibly long winded due to the chain we were in... (read more)

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  19. A 5-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    w12
    Rent PCM
    £1400
    Experience:
    Would you use the agent again? Yes
     
    Elin Jones

    From the first moment this agent was so eficient. She always get back to me so quick and always was available to show the property at any time.

    Comments on the Agents fees

    “WE DIDN\'T TRY TO MAKE A LOWER OFFER”


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  20. A 5-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £800
    Experience:
    Would you use the agent again? Yes
     
    Elin Jones

    Elin was amazing in her effort to find us a flat to rent in Shepherds Bush. I was difficult to contact at times and I often wasn't available to look at properties that Elin had found as I was based in Brighton. However, Elin always continued to look for flats for us and was happy to send through lots of pictures of the flats when I was unable to look round. She was also really helpful to take the property of the market for us quickly when we said we wanted to rent it. Couldn't ask for better service :)

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  21. A 5-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Elin Jones
    Postcode
    W12
    Rent PCM
    £1430
    Experience:
    Would you use the agent again? Yes
     
    Elin Jones

    Elin was truly fantastic as a letting agent - though we decided against the first house she showed us, she kept on looking for properties that suited us, and emailed us to let us know details of other properties she thought we might like. We were very impressed about how much she knew about all of the houses she showed us round, unlike other agents she spoke to. When we found a house we liked, she helped us sort out all of the details quickly, and was always quick to reply to emails solving any problems we had. She was always cheerful and helpful and we got along very well - she made the whole process very easy!

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  22. 4
    people found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes
     
    Arfan Riaz

    I have to say I was rather hesitant about going through an estate agent this time around as I have had such a poor experience in the past but Arfan was excellent. He was on point, efficient, very open and honest about things.

    I didn't feel as though I was being told lies in order to sell the property. He handled any issues or questions I had quickly and efficiently which was really helpful. The whole experience was easy and I would definitely recommend them to any friends or family and I would use them again.

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  23. 4
    people found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Arfan Riaz
    Postcode
    NW6
    Rent PCM
    £1300
    Experience:
    Would you use the agent again? Yes
     
    Arfan Riaz

    We bought our flat through Jorgenen Turner and as a result of the honest and efficient service we received we have let the flat through them as well. Arfan Riaz came to assess the property and explained clearly and concisely the letting procedure and once we gave him the go ahead he was swift to find suitable tenants along with the assistance of Joseph Grant.
    Being novice landlords, it has been heartening to feel that the letting process was in safe hands. I have only been in to the Kilburn branch of Jorgensen Turner but the staff that I have met have all been really friendly, respectful and efficent.

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  24. 4
    people found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz, joseph grant
    Postcode
    NW6
    Rent PCM
    £1350
    Experience:
    Would you use the agent again? Yes
     
    Arfan Riazjoseph grant

    From the time I saw the property on Rightmove to the time of moving in, this company made the whole process smooth and simple. I needed a property very quickly and they liaised with the landlady constantly to ensure this happened. Paperwork was e mailed efficiently and money collected accurately.
    Arfan Riaz was my contact agent and he was very keen to ensure that everything went to plan. When he took his day off his colleague Joseph Grant took over seamlessly to ensure there were no delays. Communication between team members is obviously very good in this company.

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  25. A 5-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Luke Moss
    Postcode
    w12
    Experience:
    Would you use the agent again? Yes
     
    Luke Moss

    Luke was very helpful and friendly - good at managing an at times stressful sale and most importantly good at providing updates without being chased.

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  26. 4
    people found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    joseph grant, Arfan Riaz
    Postcode
    NW6
    Rent PCM
    £2700
    Experience:
    Would you use the agent again? Yes
     
    joseph grantArfan Riaz

    Recently let a property with Jorgensen Turner (Kilburn branch). The whole process was very smooth and the staff (especially Joseph Grant and Arfan Riaz) were very helpful and accommodating. I would definitely recommend to others.

    Comments on the Agents fees

    “REASONABLE COMPARED TO MARKET PEERS”


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  27. 5
    people found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz
    Postcode
    NW10
    Rent PCM
    £585
    Experience:
    Would you use the agent again? Yes
     
    Arfan Riaz

    Very organised, easy to communicate with, supportive and well informed. Our agent was honest and provided useful advice without trying to persuade us to go ahead.

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  28. 2
    people found this
    helpful.

    A 5-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Kyle Forrester
    Postcode
    W10
    Experience:
    Would you use the agent again? No
     
    Kyle Forrester

    Kyle Forrester was superb in re-letting the property. He supported both landlord and tenants with outstanding professionalism when situation was challenging. We were very pleased with his knowledge and care throughout the process as well as support afterwards. I would highly recommend Kyle and his this company over other agents used in the area.

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  29. 5
    people found this
    helpful.

    A 5-star review by ''

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz
    Postcode
    NW6
    Rent PCM
    £1550
    Experience:
    Would you use the agent again? Yes
     
    Arfan Riaz

    My husband and I rented a flat through Jorgensen Turner - Arfan Riaz was our contact person. We had an excellent experience with this agency. The letting process went very smoothly and Arfan was amazing in addressing all our concerns and questions.

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  30. A 5-star review by ''

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Kyle Forrester
    Postcode
    W12
    Rent PCM
    £1257
    Experience:
    Would you use the agent again? Yes
     
    Kyle Forrester

    Kyle has been very resourceful and thorough dealing with this letting. Good advice. Not a stone is left unturned. Great job.

    Comments on the Agents fees

    “WORTH THE PRICE AS THE PROPERTY WAS RENTED OUT QUITE SWIFTLY.”


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