Browse agents by letter
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9
Jorgensen Turner Queens park, West Hampstead, Shepherds Bush, Hammersnith, West & North West Lon

Jorgensen Turner

Agent rating: 4.8 out of 5.0 based on 498 ratings. This website contains 488 user reviews of Jorgensen Turner.

  • Transparent Agent

  • Jorgensen Turner actively promote the views of their customers by linking directly from their website to this page. Transparent agent reviews are subject to additional random verification checks.

    Jorgensen Turner have also signed a declaration to maintain public access to open and independent customer feedback and are awarded this best practice transparency profile by AllAgents.

Contact Jorgensen Turner


 

Filter Reviews

  • Sales (as a Vendor)62
  • Sales (as a Buyer)49
  • Sales (Prospective customer)3

  • Lettings (as a Landlord)115
  • Lettings (as a Tenant)251
  • Lettings (Prospective customer)13
  • Repair/Property Management0

  • They manage our building1
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys1
  • Conveyancing2

what?

Smartphone? Scan It!

Print | Save

Ratings Widget


You can embed the above official allAgents Ratings widget on your own website! Just copy and paste the following code!

The default widget dimensions are width:250px; height:335px; But this can easily be tweaked by changing the numbers in the code.

This firm is ranked 20 out of 12655 in the UK

Overall Customer Rating

4.77 out of 5.00

  • 492 recommend
  • 6 disapprove

...left to get your reviews in for the 2014 Estate & Letting Agent Awards

League Table Rankings:

Agent Information

A description of Jorgensen Turner is currently unavailable.

Customer Reviews  (Page 1 of 17)

Page last updated on: 01-Sep-2014 01:09:16

  1. 1
    person found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'Kathryn Stiers' 25/2/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Paul Jorgensen, Joanna Roznowska
    Postcode
    W12
    Experience:
    Would you use the agent again? Yes

    I was only able to select one choice of how I have used Jorgensen Turner but in fact I bought my property through them, they then managed it for me and I have now just sold it through them. They have been the model of great customer service especially given that for most of that time I have lived in the US and so all communication has been via email. Some specific examples include : They are extremely prompt in response to any queries; they have gathered information from my tenant requested by my purchaser's solicitor; they showed experience and know-how in the valuation and... (read more)

    Was this review helpful?    Yes  
    Twitter  Facebook

     

  2. 1
    person found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'W12 Resident' 24/3/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    W12
    Experience:
    Would you use the agent again? Yes

    My boyfriend and I had spent a long day viewing properties to let in the W12 area - with varying levels of success and quality of service from other agents. We decided to walk down Uxbridge Road and popped into Jorgensen Turner to register and have a quick chat. Mikolaj immediately came over to say hello and ask if we needed any assistance. He was friendly and easy to talk to - plus not pushy or dismissive like many others we had seen.

    We sat down to take down some details and Mikolaj pulled up the latest lettings that matched our criteria - we were able to view one we were interested in... (read more)

    Was this review helpful?    Yes  
    Twitter  Facebook

     

  3. 1
    person found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'catarina' 21/5/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    W12
    Experience:
    Would you use the agent again? Yes

    Since the beginning until the very end the agency had an amazing costumer service. And this is even more surprising having in consideration that we have contacted during one year with many people and the quality was always at the same standard. We really appreciate the fact that all Jorgensen Turner employees were always honest, transparent, answering our requests and above all helping us when we needed without over complicating. Unfortunately, it's something difficult to find in a letting agency.

    Thank you very much for everything. Was a pleasure to work with Jorgensen Turner during our one year tenancy.

    Was this review helpful?    Yes  
    Twitter  Facebook

     

  4. 3
    people found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'Azhur Saleem' 23/5/2014

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Anita Jones
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes

    The selling of my property through Jorgensen Turner was excellently handled by Lee. Despite a lengthy process due to solicitors, Lee always maintained constant contact, always checking in and offering advice and updates. Very pleased throughout.

    Was this review helpful?    Yes  
    Twitter  Facebook

     

  5. 1
    person found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'Miss Malik' 30/5/2014

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Richard Turner
    Postcode
    nw6
    Experience:
    Would you use the agent again? Yes

    Deciding to sell a property can be a very daunting and stressful experience, more so if you have not been through this process before which was the case. Making the right choice in selecting an Estate Agent who is going to meet your needs and deal with you sensitively and with transparency has been an important element in this process. I can honestly say that my experience and opinion of Richard and the company has exceeded my expectations.

    I would recommend both Richard along with his strong organised team to handle the sale of your property. In fact I used this website to help choose an Estate Agent. Sometimes its not about going for the most well known Estate Agent who makes the most noise in what is a very large and popular market. but looking at what people are saying about a particular Estate Agent.

    Was this review helpful?    Yes  
    Twitter  Facebook

     

  6. A 5-star review by 'caroline' 28/8/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kymberly Ashman
    Postcode
    W12
    Experience:
    Would you use the agent again? Yes
     
    Kymberly Ashman

    Kymberly came to value my property and gave me confidence from the very start. I embarked on the process with no idea of what to expect and having not moved for over 30 years. She took me through so many ups and downs over the 9 long months between putting my flat on the market and Completion. She and the whole team at Jorgensen Turner did a fantastic job in terms of the initial marketing, presenting my flat in its very best light and achieving well over the asking price. I have nothing but praise for Kymberly's help at every step of the way. When things seemed to be going wrong (my offers for properties not accepted etc ) she was always there, quick to offer support and with sage advice, while giving me space to make my own decisions. She was a great negotiator on my behalf at certain points and I had absolute trust in her throughout what became a very long and complicated process. For me, Kymberly played a key role not just in selling my property but also helping me to find and move to my dream home.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  7. A 5-star review by 'MICHAEL CALLIS' 22/8/2014

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Lee Marskell, Richard Turner
    Postcode
    NW10
    Sold Price
    £680000
    Experience:
    Would you use the agent again? Yes
     
    Lee MarskellRichard Turner

    Most impressed with their reaction to our requirements. We were notified as soon as another property meeting our requirements came onto the market through their office. Always obliging about viewings and during transaction process were constantly in touch to make sure the process and progress were not delayed.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  8. A 5-star review by 'Nathalie' 10/8/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Natasha Henry, Mikolaj Jachowicz
    Postcode
    W12
    Rent PCM
    £2650
    Experience:
    Would you use the agent again? Yes
     
    Natasha HenryMikolaj Jachowicz

    Natasha was just fantastic to deal with so professional and friendly and precise. We straight away felt very comfortable with her looking after our home. She found a tenant within a day!

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  9. A 4-star review by 'Leticia' 10/8/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Paul Jorgensen
    Postcode
    W12
    Sold Price
    £355000
    Experience:
    Would you use the agent again? Yes
     
    Paul Jorgensen

    My name agent was Kymberly, and then Paul took over when Kymberly was unwell. I also dealt with Gurdip and Luke. Everyone was very polite and helpful. This was a very difficult chain, and stressful right to the very last moment, but we got there which is a tremendous relief. I would recommend Jorgensen Turner to others.

    Comments on the Agents fees

    “THE FEES (1.5% PLUS VAT) WERE REASONABLE.”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  10. A 5-star review by 'ingrid' 8/8/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    W12
    Rent PCM
    £1450
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    I was very happy by my experience with Jorgensen Turner
    agency. We had the opportunity to visist our flat the same as we saw it in Internet. Mikolaj ( the agent) was very friendly and manage to let us see the flat again once our offer was accepted. Good customer service overall.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  11. A 4-star review by 'B' 6/8/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Natasha Henry, Rebecca Adamson
    Postcode
    W12
    Experience:
    Would you use the agent again? Yes
     
    Natasha HenryRebecca Adamson

    Natasha was very helpful when organising viewings and had some great tips on getting the most from our viewings e.g. taking an iPhone video. She explained the administration clearly and was quick to get back to us and the landlords.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  12. A 5-star review by 'Cal21' 5/8/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Natasha Henry
    Postcode
    W12
    Rent PCM
    £1600
    Experience:
    Would you use the agent again? Yes
     
    Natasha Henry

    Start to finish this was the easiest and smoothest move to date; simply put Natasha was a very helpful and genuine person.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  13. A 4-star review by 'emily' 1/8/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    W12
    Rent PCM
    £1365
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    Mikolaj has been helpful and dealing with all the enquiries with great efficiency. he negotiated with the landlord and tried his best for the best deal.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  14. A 5-star review by 'Jacqui Duggan' 1/8/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    W12
    Rent PCM
    £2058
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Very prompt service, viewings arranged quickly and contracts drawn up speedily. The only negative that I can report was the fact that we had to return to the office to sign one page of the contract which had been missed at first signing.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  15. A 4-star review by 'Fran' 1/8/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    W12
    Rent PCM
    £1625
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    Mikolaj was very pleasant to deal with throughout our whole process of moving in. He helped us with negotiating our rental fee with the landlord and was always prompt at getting back to us. We had a list of things we wanted sorted before moving in which we did need to chase up but these were all dealt with and addressed, although sometimes slow more on the landlords side, all our needs were met.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  16. A 5-star review by 'EK' 1/8/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    w12
    Rent PCM
    £2158
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    We've used Jorgensen Turner in several capacities over the years - we bought our current house from them, have let another property from them, and have asked them for valuations and advice at various intervals. They have always been exceptionally helpful, and give a humane, sensitive, friendly and intelligent service that is a world away from some other estate agents we've experienced.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  17. 1
    person found this
    helpful.

    A 5-star review by 'Liam C' 31/7/2014

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Karolina Krutul
    Postcode
    NW6
    Rent PCM
    £1450
    Experience:
    Would you use the agent again? Yes
     
    Karolina Krutul

    I have to highly recommend Jorgensen Turner estate agents! The move in process was made smooth and easy, all the paper work was done on time and I was informed at every step. Karolina was attentive and pleasant to deal with.

    Comments on the Agents fees

    “REASONABLE.”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  18. A 5-star review by 'Ex W12 Resident' 31/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Gurdeep Bharj
    Postcode
    W12
    Experience:
    Would you use the agent again? Yes
     
    Gurdeep Bharj

    I sold my flat through Jorgensen Turner recently, very happy with the sale price achieved & the service provided by the agent. Specifically, I dealt with the sales staff Gurdeep Bharj, who was very professional, polite and always kept me up-to-date throughout the whole process. Gurdeep was also excellent in getting the sales to move forward towards exchange/completion.
    I highly recommend Jorgensen Turner to anyone wishing to sell their property (ask for Gurdeep to look after your sale if possible too!)

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  19. A 5-star review by 'desi' 31/7/2014

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Karolina Krutul
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes
     
    Karolina Krutul

    I have been very impressed with the agency especially with Karolina who was helping us with everything. I would recommend Jorgensen Turner and use them again.

    Comments on the Agents fees

    “FAIR”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  20. A 5-star review by 'Adel' 31/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    W12
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    JT SheBu come highly recommended. They delivered on their promise to find a suitable tenant quickly and their communication was first rate. Both the employees we dealt with were polite and actually listened!

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  21. A 5-star review by 'Kamila sztaba' 27/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    W12
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    Very helpfull and organised. Prepared all necessary documents on time.He was very profecional, Provide us with information about the flat and contract from the start.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  22. A 5-star review by 'Joe' 22/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    W12
    Rent PCM
    £1350
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    We were very happy with Mikolaj, he was a very efficient agent. If I remember correctly, the Flat was slightly over our budget and he managed to negotiate with the landlord. No surprises, all prices and expectations were laid out prior to signing anything. Good agency and good agent. Thanks

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  23. A 5-star review by 'P Richardson' 22/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Paul Jorgensen
    Postcode
    W12
    Sold Price
    £1250000
    Experience:
    Would you use the agent again? Yes
     
    Paul Jorgensen

    I have just sold my house through Jorgensen Turner and was very impressed with the overall service I received. The property had been on the market for two months with another local agent and I hadn't had one sensible offer in that time. Jorgensen Turner advised me responsibly, produced excellent marketing credentials within a few days and then proceeded to bring a stream of good quality and appropriate buyers through. Within three weeks I had several offers and was able to go to sealed bids and achieve a good price. After sale the follow up was excellent with proactive and regular updates from Jorgensen Turner and exchange in around a month. If you are sick of estate agents messing you around, and you just want some straightforward advice and good service than I would have to recommend Paul Jorgensen and his team at Jorgensen Turner in Shepherds Bush.

    Comments on the Agents fees

    “REASONABLE AND FAIR”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  24. A 5-star review by 'stuart' 21/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    w12
    Rent PCM
    £1200
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    mikolaj was very helpful and looked after our needs. He put in extra effort to ensure we found the right property to rent as soon as possible.
    thank you!

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  25. 2
    people found this
    helpful.

    A 5-star review by 'Yvonne' 21/7/2014

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Karolina Krutul
    Postcode
    Nw6
    Rent PCM
    £1450
    Experience:
    Would you use the agent again? Yes
     
    Karolina Krutul

    Efficient, friendly, helpful and rented the flat to great tenants.
    I would highly recommend this company, Karolina was particularly
    good.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  26. 3
    people found this
    helpful.

    A 5-star review by 'Genevieve' 21/7/2014

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Karolina Krutul
    Postcode
    Nw6
    Experience:
    Would you use the agent again? Yes
     
    Karolina Krutul

    Friendly and professional. Provided us with the essential information and knowledge about the area. The flat is amazing and we ate very happy with the landlord. Would happily use the company again and recommend to fellow students.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  27. 1
    person found this
    helpful.

    A 4-star review by 'Sina' 17/7/2014

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Arfan Riaz
    Postcode
    Nw6
    Rent PCM
    £775
    Experience:
    Would you use the agent again? Yes
     
    Arfan Riaz

    Happy with the service of the agency. Would recommend them to friends and family. Agent had good knowledge of the area and was helpful with all our questions.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  28. A 5-star review by 'antonio' 17/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    w12
    Rent PCM
    £1300
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    Mikolaj is honest and helpful lad, made our move paperwork smooth and easy. fully recomend him as your agent.

    many thanks

    antonio

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  29. A 4-star review by 'Osmani' 16/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    W12
    Rent PCM
    £2383
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    I have been dealing with jt for a number of years now and have always found them to be very prompt and professional. Mikolaj i have dealt with at least on 3 occasions when renting out our properties and he has always been very helpful.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  30. A 5-star review by 'Manuele' 16/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    W12
    Rent PCM
    £1175
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    We were very happy with the service provided by Mikolaj: efficient, flexible, quick to reply, patient and friendly.
    He followed up well on our special requests. As a result, we would recommend Jorgensen Turner and Mijolaj without any hesitation.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  31. A 5-star review by 'Bangkit pribadi' 15/7/2014

    Branch:
    2a Brondesbury Road (Kilburn) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    NW6
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Staff very helpfull, and professional what we want to.
    They give us option to choose,and finally we got a nice and bright mansion.
    ( busy couPle with one child)

    Thank you very much to all staff member, special for karolina krutul!!

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  32. A 5-star review by 'Michael Daniel' 15/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    W2
    Rent PCM
    £1300
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Mikolaj was very professional to deal with, knew his stuff regarding the local area and turned up for viewings more than twice at the flat before I made my decision to rent it. I would have no problem to recommend these agents.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  33. A 2-star review by 'Anonymous' 15/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    W12
    Rent PCM
    £2102
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    We hardly had any support from the estate agent when it came to ensuring that the landlord fulfil his part of the contract. As tenants, we had to agree to everything and were exhaustively checked, but the landlord could break the clause with no problem because he chose a furniture poorly, and still the agency didn't put any pressure on him, and it was up to the landlord to decide what to do.

    The management of the bills transfer was terrible. They added a person way before the contract was signed, and afterwards, when that person couldn't move in for various reasons and someone else moved in, it was down to us to deal with the change of names. That's not professional at all.

    Comments on the Agents fees

    “I THINK WE PAID TOO MUCH CONSIDERING THE LOW QUALITY OF THE SERVICE.”


    What could Jorgensen Turner do to change your mind??

    “Mikolaj was very professional, helpful and dependable at all moments. However, unluckily for us, we got re-assigned different agents during the process, which made the communication troublesome. In the end, the agent that managed most part of the process was Samira, and he didn\'t live up to our expectations at all.”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  34. A 5-star review by 'Amy' 15/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    W12
    Rent PCM
    £1300
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    Mikolaj was outstanding!!!
    Our previous estate agent was likely the worst in London (according to it's reviews!) and Jorgensen Turner have been a refreshing surprise. I wish I could offer Mikolaj a job with my company! ;)

    Mikolaj was efficient from the moment we called him to arrange a viewing. He set it up that day and was flexible to my availability. We put an offer in the same day and I'm sure it was difficult for Mikolaj, as our future landlord was out of the country. He kept us informed at every step, even when he had no new updates. He ALWAYS remembered to follow up on my questions and we never had to chase him for anything.

    Truly fantastic work! Thank you!
    You have restored our faith in London estate agents and we'll come back to JT every time.

    Comments on the Agents fees

    “ALL FEES WERE VERY REASONABLE AND FAIR - COMPARED TO A LOT OF OTHER AGENTS OUT THERE! WE PAID A ONE-OFF FEE THAT INCLUDED EVERYTHING (ADMIN, CONTRACTS, REFERENCES ETC.) IT WAS REASONABLE (LESS THAN A LOT OF OTHER AGENTS!) AND THERE WERE NO HIDDEN COSTS.”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)
  35. A 5-star review by 'maria' 14/7/2014

    Branch:
    234 Uxbridge Road (Shepherds Bush) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Mikolaj Jachowicz
    Postcode
    w12
    Rent PCM
    £1365
    Experience:
    Would you use the agent again? Yes
     
    Mikolaj Jachowicz

    The agent did everything he could to find our flat, which is lovely and good value for our money. Also, after signing the lease they were very helpful and provided us with some paperwork that we needed.

    Comments on the Agents fees

    “240 POUNDS IN TOTAL”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0)