Clyde Property
based on 19 ratings. This website contains 19 user reviews of Clyde Property.
Agent Information
Clyde Property
Description of Clyde Property is currently unavailable.
Offices / Branches
- Falkirk - 24 Newmarket Street, Stirlingshire
- Falkirk - 39 Allan Park, Stirling,
- Glasgow - 226 Kilmarnock Road, Shawlands,
- Glasgow - 22 West Princes Street, Helensburgh,
- Glasgow - 130 High Street, Dumbarton,
- Glasgow - 1A Helena Place, Clarkston,
- Glasgow - 68 Drymen Road, East Dunbartonshire
- Glasgow - 145 Byres Road, Glasgow City
- Kilmarnock - 9 Beresford Terrace, Ayr,
- Motherwell - 40 Cadzow Street, Hamilton,
- View All Branches
- Update Agent details
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Customer Reviews
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2
people found
this helpful.
by 'SBC' 12/4/2012
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Took our rent money and failed to deliver a wind-tight, water-tight property throughout the entire lease period. Property had streams of water inside, enough wind to blow out the candles on a birthday cake, driveway that washed away any time it rains, and generally was completely unmaintained.
The property was unfit for human habitation, yet we were unable to get repairs, exit the lease early or any comfort, aside from regular promises which were never upheld.
It beggars belief that a big name company like this would be such slumlords, renting out property unfit for livestock.
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10
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by 'Unhappy_with_Clyde' 26/1/2012
- Branch:
- 40 Cadzow Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I wish I had read these reviews before signing up with Clyde.
It took 7 months to get our house rented out, and during that time they had no helpful suggestions as to how to get tenants in. Communication was awful, we had to chase them, despite promises of weekly updates.
When they eventually found tenants, they told them the property would be unfurnished when we had clearly stated it would be part-furnished, resulting in us having to hire a van and make another trip to remove furniture. Despite it being their fault they offered no help. They refused to let our tenants move in on the day... (read more)Was this review helpful? Yes
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4
people found
this helpful.
by 'disenchanted' 19/12/2011
- Branch:
- 130 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
The administration of this company is a shambles, I have had no information on inspections to my property.
Their staff are curt and treat the management of your property as a joke.
Buyer beware of this companyDO NOT LET USING THIS COMPANY
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6
people found
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by 'indigomango7' 31/10/2011
- Branch:
- 145 Byres Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Whether you are a prospective tenant or landlord avoid Clyde Property at all cost! I rented one of their properties for two years. In that time I have found their staff to be extremly unhelpful and the customer service of their property management center abysmal if not non-existent. If you have any type of issue you won’t be able to get anyone to take ownership of the problem. You will be passed from pillar to post and spend days waiting to get any sort of help. You’ll eventually find out that you are paying for a service that simply does not exist. So why go through them?
Clyde property... (read more)Was this review helpful? Yes
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3
people found
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by 'Louise Davidson' 20/10/2011
- Branch:
- 68 Drymen Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Used the Bearsden Branch to let my flat and was very disappointed at the unprofessional serivce I received throughout the process. Although my flat was only on their webiste for one day before a perspective tenant was found - that is really their only saving grace. The first problem was when showing the person around my property where a staff member took it upon themself to turn my electricity off...each individual breaker. My flat alarm was going off for two days before a neighbour was able to contact me. I stipulated what kind of tenant I wanted in my property and was told they were a... (read more)
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4
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by 'Dont_Use_Cyde_Property' 10/10/2011
- Branch:
- 145 Byres Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I am really annoyed that I even have to give 1 Star for Clyde Letting. They are by far the WORST letting agent I've ever dealt with.
1) Overcharged an extra 150 quid 'administration fee' that they failed to mention before on the day we were moving in. The fat monster of a woman, some dark haired monstrosity, actually said 'well if you feel like that, don't move in' DESPITE US spending THOUSANDS of pounds with them. They then reduced this to 75 quid on my complaint, how nice of them! I think NOT.
2) Monthly inspections. After numerous references and them holding thousands of pounds of... (read more)
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4
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by 'simmy' 9/9/2011
- Branch:
- 226 Kilmarnock Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
absolute disaster from start to finish. letting agents are all crooks in my experience, but this lot take the biscuit. from the start, it took us over a week to get a viewing due to "staff shortages". when we eventually got to see the place it was the owners that showed us round as evidently clyde still couldnt spare anyone to do the job the owners paid them for. after this, we has 3 or 4 different "admin fees" each with a different name but ultimately just extra charges for nothing. this was despite the fact that clyde had thus far done nothing other that advertise the... (read more)
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5
people found
this helpful.
by 'Bglaive' 25/7/2011
- Branch:
- 39 Allan Park
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Worst company ever. The staff are rude, the tenants we had caused lots of damage. We didn't receive any compensation. The branch staff are unhelpful, defensive and incompetent. Overall it was heartbreaking to get our property back in such a state and then find out that we would have to pay for all of the damage. Truly awful.
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5
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by 'bOOnda' 23/3/2011
- Branch:
- 226 Kilmarnock Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
The worst letting agency I have ever came across. I have used in total six in my life and before Clyde only once have I been deducted money from my deposit. Not a bad record as far as leaving the house in good order.
I left my house earlier than planned as I got offered a job in Sweden. That was mid January. It's not march the 23rd and until today (when I threatened them with health and safety reports) I had heard nothing despite several emails.
They are claiming nearly all of my deposit because we left the house in an unsatisfactory state.
1. It was nicer and cleaner than it was when... (read more)Was this review helpful? Yes
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3
people found
this helpful.
by 'MikeT101' 23/2/2011
- Branch:
- 226 Kilmarnock Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Utterly useless and unhelpful with most staff having a serious attitude problem. Happy to take the management fee but: incorrectly listed repeatedly, had property empty for months, didn't pay service companies, messed up start date for tenants which made a month and a halfs difference for rental. Need I say more? Avoid.
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4
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by 'Eyanne' 11/2/2011
- Branch:
- 226 Kilmarnock Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Terrible company, Never bothered giving us an inventory for 3 months when it arrived it was the work of fiction! Impossible to get the simplest repairs done and they have such a bad attitude in the shop. Why would a landlord ever place a property with them.
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by 'WeeJJ' 9/1/2011
- Branch:
- 226 Kilmarnock Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Please never rent from Clyde Letting. They are rude, obnoxious and patronising. They charged a friend of mine
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1
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by 'luciarosa' 10/12/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Please avoid 'Clyde Property' at all cost. I have had a terrible experience with them, as it seems have many others. My grievance lies with the return of deposit....an extraordinary long time for return of anything, and after a delay of many weeks a charge of multiple 'damages' that we feel have been fabricated. No return of deposit and over
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3
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by 'chuhikudasai' 2/12/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Beware Clyde Property! They will come into your home uninvited and send you letters about hoovering the carpet, they will break your property and not inform you, they are not helpful when you phone them and deny any responsibility for keeping up their part of the letting agreement and then they will try and steal your deposit and claim your home needs 'professional cleaning' even if it is spotless. If you do decide to rent from Clyde Property make sure you take plenty of pictures and go through the checklist with a fine toothcomb on entry and departure. They are not to be trusted.
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2
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by 'reviewer123' 29/11/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Terrible- Impossible to get in contact with anyone. Refusal to give back deposit. Do not keep accounts and claimed we owed 6 months rent when leaving.
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2
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by 'SINKY' 17/8/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Clyde Letting fabricated damages even though I could prove the property I rented was left immaculate. Have photos they kept my deposit anyway.
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by 'Passersby' 16/9/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Terrible! Please avoid them.
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2
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by 'Tal' 19/8/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Rented three properties from Clyde while I worked in Glasgow.They actually got worse each time. Flat 1 was sold by the landlord and Clyde only just made the minimum notice period. They repeated this with Flat 2, and hung on to my deposit for an extraordinary length of time. It took numerous letters to see a cheque from them. Flat 3 they fabricated all sorts of "damage" (We had photos to show the property was immaculate when we left) and refused to return any of it. Despite involving a solicitor, these jokers never returned any of my deposit, and I'm nearly
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2
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by 'bubble' 30/4/2008
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Property falsely advertised, loads of things went wrong with the flat whilst we were there, boiler broke, shower on fire, lights off for 2 weeks at a time. 'Property managment' team take an enternity to get back to you...and are severly un-helpful. Then didn't return most of your deposit for no reson.
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. The letting contract sent out to me which detailed the T&C's of the let was signed and dated with a random date in April of 2010...the person moved in Sept 2011! They kept the rent and deposit for an extra week and didn't give the tenant the inventory or switch over the utiities as "promised" and which I paid them more than £500 to do. To cap it all, for all the above examples of the shoddy and unprofessional service at Clyde Bearsden, at no point did I receive one single communication from them to apologise/explain. All the communication on all these matters was instigated by me. On the occassions I did speak to staff on the phone they were rude and unhelpful. Trying to get blood out of a stone would have been easier. I would not recommend Clyde Property Bearsden Branch to anyone. Avoid at all costs as they are truely awful./&display=popup&link=http://www.allagents.co.uk/review/13888/&redirect_uri=http://www.allagents.co.uk/review/13888/ "Share on your Facebook Wall"){kind=logo}
 Overcharged an extra 150 quid 'administration fee' that they failed to mention before on the day we were moving in. The fat monster of a woman, some dark haired monstrosity, actually said 'well if you feel like that, don't move in' DESPITE US spending THOUSANDS of pounds with them. They then reduced this to 75 quid on my complaint, how nice of them! I think NOT.
2) Monthly inspections. After numerous references and them holding thousands of pounds of our money, is this really necessary? Some* of the so-called inspectors spoke to me like a school teacher, and I feel like saying to them, actually I'm not the loser who has to inspect peoples' homes for a living, so f*** off.
3) Disaster of a management service when something goes wrong. The wiring in our property is royally mangled and it takes DAYS AND DAYS for anyone to come out.
4) Plagued by phone calls from their affilated insurance service. Feel like saying, I wouldn't give you another penny of my money if you asked for it penned in blood. TAKE A HIKE, bunch of money grabbing, don't give a c**p Capitalist, soulless swines.
AVOID LIKE THE PLAGUE, I WOULD NEVER, EVER USE THEM AGAIN./&display=popup&link=http://www.allagents.co.uk/review/13529/&redirect_uri=http://www.allagents.co.uk/review/13529/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=absolute disaster from start to finish. letting agents are all crooks in my experience, but this lot take the biscuit. from the start, it took us over a week to get a viewing due to "staff shortages". when we eventually got to see the place it was the owners that showed us round as evidently clyde still couldnt spare anyone to do the job the owners paid them for. after this, we has 3 or 4 different "admin fees" each with a different name but ultimately just extra charges for nothing. this was despite the fact that clyde had thus far done nothing other that advertise the property.
clyde insist on BI-MONTHLY flat inspections. I have never experienced anything so intrsuive and completeley unneccessary. they let themselves into your flat to do these inspections unnanounced whether you are in or not. ive been in the house myself and they have just walked in the door without knocking. we misplaced the flat inspection schecule and they refused to give us another so we had no way of telling when these inspections would be.
fridge freezer broke down and they took over a week to fix this. eventually had to buy another ourselves due to leaks which they would not fix. same story with the washing machine, same engineer out multiple times due to leaks, waste water disposal etc but refused to replace.
the boiler broke down in december over the coldest winter in 15 years. it was -14 outside and clyde took OVER A MONTH to have the boiler replaced. the house was not habitable, all our plants and tropical fish died and we had to move out and pay for alternative accommodation. clyde refused to give us any compenastion for this whatsoever, despite the fact we were unable to live in the house for a month. the landlord eventally gave us about a third of the months rent back as compensation. NOT GOOD ENOUGH. the finishing of the boiler replacement was never even completed.
with one month to go, our upstairs neighbours boiler leaked and ruined paintwork and carpets in our place. took 5 days of water leaking through light fittings etc before anything was done. clyde never contacted us afterwards to offer to repair the damage. tbh, i would not have expected this work to be carried out but they still should have offered, given that we were full rent paying tenants.
when we left the house it took clyde a month to get back to us re our deposit and with an offer of less than half of what we gave them originally. they cited carpet shampooing at over £120, despite the fact that the great majority of the staining to the carpets was caused by the leak, and a clean of the house at over £210. the flat was cleaned by us over the course of a week from top to bottom and was in a perfectly good state to remarket. clyde have have made up this work needing done to keep our deposit and refuse to enter into discussions about it. they have also charged us for cleaning of kitchen appliances and implements that we never even used as we have our own. the house was filthy when we moved in, as were all the kitchen implements which we boxed up as soon as moving in and put in a cupboard. again, clyde not interested. they even went as far as charging us for replacement of a "stained" 6 year old mattress!
clyde are crooks, plain and simple, as are most other letting agents in my opinion. by far the worst letting agents i have dealt with though. i will never use letting agents again, private lets for me from now on. please do not consider letting from this bunch of cowboys./&display=popup&link=http://www.allagents.co.uk/review/12630/&redirect_uri=http://www.allagents.co.uk/review/12630/ "Share on your Facebook Wall"){kind=logo}
 I had heard nothing despite several emails.
They are claiming nearly all of my deposit because we left the house in an unsatisfactory state.
1. It was nicer and cleaner than it was when we moved in.
2. We had no water for 1 and a half weeks because of frozen pipes. Very difficult to clean with no water and we never stayed there for the last 1.5 weeks because of that.
I replaced the lawnmower and hoover which was not my responsibility because they were old and just failed. They don't care.
I got two of the three burst pipes fixed. They don't care.
I painted and protected the fence. They don't care.
They are claiming for the shed door because it blew off in the wind. I'd be fine with that because I left it open but the frame and door were rotten. I put it back up. Painted, protected it replaced the lock. They don't care.
During Scotland's coldest winter in 30 years they left me without heating! Despite me telling them in Sep/Oct they never done anything about it and in Jan when we were hitting -12 I got it fixed myself.
The next autumn/winter (this one just passed) I told them in august that the shower packed in. I told them I needed showers because as a window cleaner my income plumits in winter so with heating on most the time (it would escape through the windows) I didn't want to add to the bill with expensive baths. They did nothing.
When I moved in they had a sofa there. It was horrible and old. But we kept it and cleaned it until we got a new one. Because we were moving to Sweden we thought as a thanks kinda, we'd leave them this newish couch. Much nicer than the disgusting one they left us. Then they tell my mum (yes the contacted her not me) that they cannot take the couch. Which is a lie because they were happy to take the one they left us.
Do not use Clyde Property!/&display=popup&link=http://www.allagents.co.uk/review/9224/&redirect_uri=http://www.allagents.co.uk/review/9224/ "Share on your Facebook Wall"){kind=logo}
