Clyde Property
based on 25 ratings. This website contains 25 user reviews of Clyde Property.
Offices / Branches
- (no reviews)Ayr - 9 Beresford Terrace, KA7 2ER
- (1)Dumbarton - 130 High Street, G82 1PQ
- (no reviews)Falkirk - 24 Newmarket Street, FK1 1JQ
- (6)Glasgow - 145 Byres Road, G12 8TT
- (5)Glasgow - Shawlands, 226 Kilmarnock Road, G43 1TY
- (1)Glasgow - Bearsden, 68 Drymen Road, G61 2RH
- (no reviews)Glasgow - Clarkston, 1A Helena Place, G76 7RB
- (2)Hamilton - 40 Cadzow Street, ML3 6DG
- (no reviews)Helensburgh - 22 West Princes Street, G84 8TD
- (2)Stirling - 39 Allan Park, FK8 2LT
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- Sales (as a Vendor)1
- Sales (as a Buyer)0
- Sales (Prospective customer)0
Lettings (as a Landlord)5- Lettings (as a Tenant)18
- Lettings (Prospective customer)1
- Repair/Property Management0
They manage our building0- They are our factor0
- They manage our estate0
They arranged our mortgage0- Re-Mortgages (Prospective Customer)0
- Mortgages (Prospective Customer)0
Surveys0- Conveyancing0
Agent Information
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Customer Reviews
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1
person found
this helpful.
by 'JimG' 10/5/2013
- Branch:
- 39 Allan Park
- Services:
- Lettings (Prospective customer)
- Staff Member
- No staff selected.
- Postcode
- FK8
- Experience:
- Would you use the agent again? No
Viewed one property and they charged £260 admin fee and holding fee.Lease this little flat for 6 months to 1 year. at £450 per month.
Then some real posh sounding idiot called and said he was from MARAS in London,, I mean I'm in Scotland dealing with a Scottish company and they veto me with a company in London? When asked why I wish to rent the flat I told this person I have been in business 4 years and I am opening my 3rd branch in Stirling. He then said "you check out ok but I would like to see 4 years of your business accounts" !!! When I stated I would not give him this he then put down the phone and Clyde called me within 5 minutes to inform me I had been turned down for the flat. Refunded the holding money but not the "Reference Fee" Rubbish way to be treated by any one never mind when I only want a wee flat to rent. If I checked out OK that should have been it. I checked out with another agency on a more expensive flat and moved in. Would rather have had the town centre one though. Clyde = Poor.
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by 'Thank goodness for a sale' 21/11/2012
- Branch:
- 40 Cadzow Street
- Services:
- Sales (as a Vendor)
- Staff Member
- Cheryl Hutchison
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
I was really pleased with Clyde as an Estate Agent. Cheryl was really helpful and managed to get lots of viewers quite quickly and we actually got a closing date, despite other agents having told us that the market was pretty bad. I found it useful that Clyde were open seven days which was great for viewings etc.
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by 'Kitty' 24/7/2012
- Branch:
- 145 Byres Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
I concur in full with the other reviews here. Furthermore, they are not only awful from the tenant's point of view, they are also terrible for landlords. My landlord got in touch with me as soon as I moved into the flat I rented through Clyde because he was concerned about a problem with a boiler that had been ongoing for some time. Clyde's property managers had not resolved the issue over several months and all subsequent property management issues were dealt with between myself and the landlord during the 6 months I spent in the flat. My landlord is now using another letting agent. ... (read more)
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by 'Mad Tenant' 16/7/2012
- Branch:
- 145 Byres Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Yvonne Cowie, Several Others
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
I too wish I had seen these reviews before I agreed a contract with this bunch of con-artists.
It seems that cleaning is a key issue, I too cleaned the property to a far higher standard than I took it on at but they disagreed and charged me with over £120, a fee that they could not advise me of until the cleaners came up with their magic figure! The guy assessing incidently told me that he still lived with his parents, so not exactly the voice of experience in assessing a rented property that his Mum hasn't cleaned!
There was no inventory, despite repeated requests, an incomplete set of keys which I eventually had to pay to complete after 4 months of waiting (of a 6 month lease!), and despite the production of a receipt as requested, am still out of pocket.
Emails have gone unanswered through out the tenancy and beyond.
I am not supposed to contact the new tenant but have no choice as they are not forwarding my mail as promised.I should have been warned by the cock-ups even before I signed the contract.
These people should be out of business.
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7
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by 'Olessya' 28/5/2012
- Branch:
- 145 Byres Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Do not rent from Clyde property!!!!
We had very bad experience and still not resolved all our issues!
We lived in a property as tenants for nearly 6 years! At the time of leaving we cleaned property to a high standarts including carpet wash, windows, everything possible in the flat was washed and cleaned.
On top of that I changed dirty blinds at my own cost and left very good curtains wich landlord loved.
But Clyde said we left our flat in a bad condition, withour our approval they call professional cleaners and charged us 280 pounds!!!On top of that they said we didnt pay all ammount of rent in some month in 2006! So after 6 years the came up with this, that we didnt pay rent. I am trying to get my banck records to veryfy that.
They dont want to give our deposit of 1000 pounds back. They keep on coming with stupid things. Now they are telling me to pay for new blinds in the property bcz landlord didnt like the ones I put(It want my resposibility at all in first place).I am stating a court case against Clyde and landlord.
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4
people found
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by 'SBC' 12/4/2012
- Branch:
- No Branch Selected
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Took our rent money and failed to deliver a wind-tight, water-tight property throughout the entire lease period. Property had streams of water inside, enough wind to blow out the candles on a birthday cake, driveway that washed away any time it rains, and generally was completely unmaintained.
The property was unfit for human habitation, yet we were unable to get repairs, exit the lease early or any comfort, aside from regular promises which were never upheld.
It beggars belief that a big name company like this would be such slumlords, renting out property unfit for livestock.
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1
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by 'Rob' 6/4/2012
- Branch:
- 145 Byres Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Terrible experience with Clyde Property from the beginning. Firstly when we were signing the lease they had asked for a administration fee which we were happy about but paid, then after the contract had been signed then asked for more administration fees which we refused to give as they had not mentioned either of these to us before signing the lease. so we moved into our flat where we soon noticed the boiler wasn't working, a repair man was called and soon discovered that the gas was via a gas card which we had not been told about and works out about double the normal price. A month later... (read more)
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13
people found
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by 'Unhappy_with_Clyde' 26/1/2012
- Branch:
- 40 Cadzow Street
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
I wish I had read these reviews before signing up with Clyde.
It took 7 months to get our house rented out, and during that time they had no helpful suggestions as to how to get tenants in. Communication was awful, we had to chase them, despite promises of weekly updates.
When they eventually found tenants, they told them the property would be unfurnished when we had clearly stated it would be part-furnished, resulting in us having to hire a van and make another trip to remove furniture. Despite it being their fault they offered no help. They refused to let our tenants move in on the day... (read more)
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7
people found
this helpful.
by 'disenchanted' 19/12/2011
- Branch:
- 130 High Street
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
The administration of this company is a shambles, I have had no information on inspections to my property.
Their staff are curt and treat the management of your property as a joke.
Buyer beware of this companyDO NOT LET USING THIS COMPANY
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10
people found
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by 'indigomango7' 31/10/2011
- Branch:
- 145 Byres Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Whether you are a prospective tenant or landlord avoid Clyde Property at all cost! I rented one of their properties for two years. In that time I have found their staff to be extremly unhelpful and the customer service of their property management center abysmal if not non-existent. If you have any type of issue you won’t be able to get anyone to take ownership of the problem. You will be passed from pillar to post and spend days waiting to get any sort of help. You’ll eventually find out that you are paying for a service that simply does not exist. So why go through them?
Clyde property... (read more)
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by 'Louise Davidson' 20/10/2011
- Branch:
- 68 Drymen Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Used the Bearsden Branch to let my flat and was very disappointed at the unprofessional serivce I received throughout the process. Although my flat was only on their webiste for one day before a perspective tenant was found - that is really their only saving grace. The first problem was when showing the person around my property where a staff member took it upon themself to turn my electricity off...each individual breaker. My flat alarm was going off for two days before a neighbour was able to contact me. I stipulated what kind of tenant I wanted in my property and was told they were a... (read more)
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6
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by 'Dont_Use_Cyde_Property' 10/10/2011
- Branch:
- 145 Byres Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
I am really annoyed that I even have to give 1 Star for Clyde Letting. They are by far the WORST letting agent I've ever dealt with.
1) Overcharged an extra 150 quid 'administration fee' that they failed to mention before on the day we were moving in. The fat monster of a woman, some dark haired monstrosity, actually said 'well if you feel like that, don't move in' DESPITE US spending THOUSANDS of pounds with them. They then reduced this to 75 quid on my complaint, how nice of them! I think NOT.
2) Monthly inspections. After numerous references and them holding thousands of pounds of... (read more)
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5
people found
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by 'simmy' 9/9/2011
- Branch:
- 226 Kilmarnock Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
absolute disaster from start to finish. letting agents are all crooks in my experience, but this lot take the biscuit. from the start, it took us over a week to get a viewing due to "staff shortages". when we eventually got to see the place it was the owners that showed us round as evidently clyde still couldnt spare anyone to do the job the owners paid them for. after this, we has 3 or 4 different "admin fees" each with a different name but ultimately just extra charges for nothing. this was despite the fact that clyde had thus far done nothing other that advertise the... (read more)
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7
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by 'Bglaive' 25/7/2011
- Branch:
- 39 Allan Park
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Worst company ever. The staff are rude, the tenants we had caused lots of damage. We didn't receive any compensation. The branch staff are unhelpful, defensive and incompetent. Overall it was heartbreaking to get our property back in such a state and then find out that we would have to pay for all of the damage. Truly awful.
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7
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by 'bOOnda' 23/3/2011
- Branch:
- 226 Kilmarnock Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
The worst letting agency I have ever came across. I have used in total six in my life and before Clyde only once have I been deducted money from my deposit. Not a bad record as far as leaving the house in good order.
I left my house earlier than planned as I got offered a job in Sweden. That was mid January. It's not march the 23rd and until today (when I threatened them with health and safety reports) I had heard nothing despite several emails.
They are claiming nearly all of my deposit because we left the house in an unsatisfactory state.
1. It was nicer and cleaner than it was when... (read more)
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5
people found
this helpful.
by 'MikeT101' 23/2/2011
- Branch:
- 226 Kilmarnock Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Utterly useless and unhelpful with most staff having a serious attitude problem. Happy to take the management fee but: incorrectly listed repeatedly, had property empty for months, didn't pay service companies, messed up start date for tenants which made a month and a halfs difference for rental. Need I say more? Avoid.
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5
people found
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by 'Eyanne' 11/2/2011
- Branch:
- 226 Kilmarnock Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Terrible company, Never bothered giving us an inventory for 3 months when it arrived it was the work of fiction! Impossible to get the simplest repairs done and they have such a bad attitude in the shop. Why would a landlord ever place a property with them.
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1
person found
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by 'WeeJJ' 9/1/2011
- Branch:
- 226 Kilmarnock Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Please never rent from Clyde Letting. They are rude, obnoxious and patronising. They charged a friend of mine
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3
people found
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by 'luciarosa' 10/12/2010
- Branch:
- No Branch Selected
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Please avoid 'Clyde Property' at all cost. I have had a terrible experience with them, as it seems have many others. My grievance lies with the return of deposit....an extraordinary long time for return of anything, and after a delay of many weeks a charge of multiple 'damages' that we feel have been fabricated. No return of deposit and over
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4
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by 'chuhikudasai' 2/12/2010
- Branch:
- No Branch Selected
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Beware Clyde Property! They will come into your home uninvited and send you letters about hoovering the carpet, they will break your property and not inform you, they are not helpful when you phone them and deny any responsibility for keeping up their part of the letting agreement and then they will try and steal your deposit and claim your home needs 'professional cleaning' even if it is spotless. If you do decide to rent from Clyde Property make sure you take plenty of pictures and go through the checklist with a fine toothcomb on entry and departure. They are not to be trusted.
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people found
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by 'reviewer123' 29/11/2010
- Branch:
- No Branch Selected
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Terrible- Impossible to get in contact with anyone. Refusal to give back deposit. Do not keep accounts and claimed we owed 6 months rent when leaving.
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4
people found
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by 'SINKY' 17/8/2010
- Branch:
- No Branch Selected
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Clyde Letting fabricated damages even though I could prove the property I rented was left immaculate. Have photos they kept my deposit anyway.
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by 'Passersby' 16/9/2009
- Branch:
- No Branch Selected
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Terrible! Please avoid them.
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4
people found
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by 'Tal' 19/8/2009
- Branch:
- No Branch Selected
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Rented three properties from Clyde while I worked in Glasgow.They actually got worse each time. Flat 1 was sold by the landlord and Clyde only just made the minimum notice period. They repeated this with Flat 2, and hung on to my deposit for an extraordinary length of time. It took numerous letters to see a cheque from them. Flat 3 they fabricated all sorts of "damage" (We had photos to show the property was immaculate when we left) and refused to return any of it. Despite involving a solicitor, these jokers never returned any of my deposit, and I'm nearly
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5
people found
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by 'bubble' 30/4/2008
- Branch:
- No Branch Selected
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Property falsely advertised, loads of things went wrong with the flat whilst we were there, boiler broke, shower on fire, lights off for 2 weeks at a time. 'Property managment' team take an enternity to get back to you...and are severly un-helpful. Then didn't return most of your deposit for no reson.
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![Facebook](http://www.facebook.com/dialog/feed?app_id=312933768820006&picture=http://allagents.co.uk/images/logo-thumbs.png&description=Viewed one property and they charged £260 admin fee and holding fee.Lease this little flat for 6 months to 1 year. at £450 per month.
Then some real posh sounding idiot called and said he was from MARAS in London,, I mean I\'m in Scotland dealing with a Scottish company and they veto me with a company in London? When asked why I wish to rent the flat I told this person I have been in business 4 years and I am opening my 3rd branch in Stirling. He then said "you check out ok but I would like to see 4 years of your business accounts" !!! When I stated I would not give him this he then put down the phone and Clyde called me within 5 minutes to inform me I had been turned down for the flat. Refunded the holding money but not the "Reference Fee" Rubbish way to be treated by any one never mind when I only want a wee flat to rent. If I checked out OK that should have been it. I checked out with another agency on a more expensive flat and moved in. Would rather have had the town centre one though. Clyde = Poor./&display=popup&link=http://www.allagents.co.uk/review/55723/&redirect_uri=http://www.allagents.co.uk/review/55723/ "Share on your Facebook Wall"){kind=logo}
, and despite the production of a receipt as requested, am still out of pocket.
Emails have gone unanswered through out the tenancy and beyond.
I am not supposed to contact the new tenant but have no choice as they are not forwarding my mail as promised.
I should have been warned by the cock-ups even before I signed the contract.
These people should be out of business./&display=popup&link=http://www.allagents.co.uk/review/28833/&redirect_uri=http://www.allagents.co.uk/review/28833/ "Share on your Facebook Wall"){kind=logo}
.
They are total crooks and I am strating a court case against Clyde and landlord.
Please do not deal with this fraud company!!!!!
[[EDIT ORIGINAL END]]
Do not rent from Clyde property!!!!
We had very bad experience and still not resolved all our issues!
We lived in a property as tenants for nearly 6 years! At the time of leaving we cleaned property to a high standarts including carpet wash, windows, everything possible in the flat was washed and cleaned.
On top of that I changed dirty blinds at my own cost and left very good curtains wich landlord loved.
But Clyde said we left our flat in a bad condition, withour our approval they call professional cleaners and charged us 280 pounds!!!
On top of that they said we didnt pay all ammount of rent in some month in 2006! So after 6 years the came up with this, that we didnt pay rent. I am trying to get my banck records to veryfy that.
They dont want to give our deposit of 1000 pounds back. They keep on coming with stupid things. Now they are telling me to pay for new blinds in the property bcz landlord didnt like the ones I put(It want my resposibility at all in first place).
I am stating a court case against Clyde and landlord./&display=popup&link=http://www.allagents.co.uk/review/25307/&redirect_uri=http://www.allagents.co.uk/review/25307/ "Share on your Facebook Wall"){kind=logo}
Hi, I have had major problems with Clyde Property and am looking to gather some people who would be interested in standing outside their Byres Road branch one day with placards to warn others of ever letting with them. Would you be interested? Please email me at tartanteabag@aol.com
. The letting contract sent out to me which detailed the T&C's of the let was signed and dated with a random date in April of 2010...the person moved in Sept 2011! They kept the rent and deposit for an extra week and didn't give the tenant the inventory or switch over the utiities as "promised" and which I paid them more than £500 to do. To cap it all, for all the above examples of the shoddy and unprofessional service at Clyde Bearsden, at no point did I receive one single communication from them to apologise/explain. All the communication on all these matters was instigated by me. On the occassions I did speak to staff on the phone they were rude and unhelpful. Trying to get blood out of a stone would have been easier. I would not recommend Clyde Property Bearsden Branch to anyone. Avoid at all costs as they are truely awful./&display=popup&link=http://www.allagents.co.uk/review/13888/&redirect_uri=http://www.allagents.co.uk/review/13888/ "Share on your Facebook Wall"){kind=logo}
 Overcharged an extra 150 quid 'administration fee' that they failed to mention before on the day we were moving in. The fat monster of a woman, some dark haired monstrosity, actually said 'well if you feel like that, don't move in' DESPITE US spending THOUSANDS of pounds with them. They then reduced this to 75 quid on my complaint, how nice of them! I think NOT.
2) Monthly inspections. After numerous references and them holding thousands of pounds of our money, is this really necessary? Some* of the so-called inspectors spoke to me like a school teacher, and I feel like saying to them, actually I'm not the loser who has to inspect peoples' homes for a living, so f*** off.
3) Disaster of a management service when something goes wrong. The wiring in our property is royally mangled and it takes DAYS AND DAYS for anyone to come out.
4) Plagued by phone calls from their affilated insurance service. Feel like saying, I wouldn't give you another penny of my money if you asked for it penned in blood. TAKE A HIKE, bunch of money grabbing, don't give a c**p Capitalist, soulless swines.
AVOID LIKE THE PLAGUE, I WOULD NEVER, EVER USE THEM AGAIN./&display=popup&link=http://www.allagents.co.uk/review/13529/&redirect_uri=http://www.allagents.co.uk/review/13529/ "Share on your Facebook Wall"){kind=logo}
I agree, I cant believe they can get away with this. The worst experience ever from the start. Tried to charge us an extra £50/month because "the computer says so". even though it was advertised on the net and in brochures within the shop at the lower price. And if we didn't like it we didn't have to move in and lose our £150 credit check. This happened the day we were supposed to move in and had no where else to go. When we wouldn't go to sign the contract the price came down to the advertised rate. Unbelievable bullying to the heighest degree. They enter your house without permission for Record checks etc, they lose every piece of paper work so make sure you copy everything. Be on your gaurd and avoid at all costs... Wish I had seen these reviews before I had used them
![Facebook](http://www.facebook.com/dialog/feed?app_id=312933768820006&picture=http://allagents.co.uk/images/logo-thumbs.png&description=absolute disaster from start to finish. letting agents are all crooks in my experience, but this lot take the biscuit. from the start, it took us over a week to get a viewing due to "staff shortages". when we eventually got to see the place it was the owners that showed us round as evidently clyde still couldnt spare anyone to do the job the owners paid them for. after this, we has 3 or 4 different "admin fees" each with a different name but ultimately just extra charges for nothing. this was despite the fact that clyde had thus far done nothing other that advertise the property.
clyde insist on BI-MONTHLY flat inspections. I have never experienced anything so intrsuive and completeley unneccessary. they let themselves into your flat to do these inspections unnanounced whether you are in or not. ive been in the house myself and they have just walked in the door without knocking. we misplaced the flat inspection schecule and they refused to give us another so we had no way of telling when these inspections would be.
fridge freezer broke down and they took over a week to fix this. eventually had to buy another ourselves due to leaks which they would not fix. same story with the washing machine, same engineer out multiple times due to leaks, waste water disposal etc but refused to replace.
the boiler broke down in december over the coldest winter in 15 years. it was -14 outside and clyde took OVER A MONTH to have the boiler replaced. the house was not habitable, all our plants and tropical fish died and we had to move out and pay for alternative accommodation. clyde refused to give us any compenastion for this whatsoever, despite the fact we were unable to live in the house for a month. the landlord eventally gave us about a third of the months rent back as compensation. NOT GOOD ENOUGH. the finishing of the boiler replacement was never even completed.
with one month to go, our upstairs neighbours boiler leaked and ruined paintwork and carpets in our place. took 5 days of water leaking through light fittings etc before anything was done. clyde never contacted us afterwards to offer to repair the damage. tbh, i would not have expected this work to be carried out but they still should have offered, given that we were full rent paying tenants.
when we left the house it took clyde a month to get back to us re our deposit and with an offer of less than half of what we gave them originally. they cited carpet shampooing at over £120, despite the fact that the great majority of the staining to the carpets was caused by the leak, and a clean of the house at over £210. the flat was cleaned by us over the course of a week from top to bottom and was in a perfectly good state to remarket. clyde have have made up this work needing done to keep our deposit and refuse to enter into discussions about it. they have also charged us for cleaning of kitchen appliances and implements that we never even used as we have our own. the house was filthy when we moved in, as were all the kitchen implements which we boxed up as soon as moving in and put in a cupboard. again, clyde not interested. they even went as far as charging us for replacement of a "stained" 6 year old mattress!
clyde are crooks, plain and simple, as are most other letting agents in my opinion. by far the worst letting agents i have dealt with though. i will never use letting agents again, private lets for me from now on. please do not consider letting from this bunch of cowboys./&display=popup&link=http://www.allagents.co.uk/review/12630/&redirect_uri=http://www.allagents.co.uk/review/12630/ "Share on your Facebook Wall"){kind=logo}
 I had heard nothing despite several emails.
They are claiming nearly all of my deposit because we left the house in an unsatisfactory state.
1. It was nicer and cleaner than it was when we moved in.
2. We had no water for 1 and a half weeks because of frozen pipes. Very difficult to clean with no water and we never stayed there for the last 1.5 weeks because of that.
I replaced the lawnmower and hoover which was not my responsibility because they were old and just failed. They don't care.
I got two of the three burst pipes fixed. They don't care.
I painted and protected the fence. They don't care.
They are claiming for the shed door because it blew off in the wind. I'd be fine with that because I left it open but the frame and door were rotten. I put it back up. Painted, protected it replaced the lock. They don't care.
During Scotland's coldest winter in 30 years they left me without heating! Despite me telling them in Sep/Oct they never done anything about it and in Jan when we were hitting -12 I got it fixed myself.
The next autumn/winter (this one just passed) I told them in august that the shower packed in. I told them I needed showers because as a window cleaner my income plumits in winter so with heating on most the time (it would escape through the windows) I didn't want to add to the bill with expensive baths. They did nothing.
When I moved in they had a sofa there. It was horrible and old. But we kept it and cleaned it until we got a new one. Because we were moving to Sweden we thought as a thanks kinda, we'd leave them this newish couch. Much nicer than the disgusting one they left us. Then they tell my mum (yes the contacted her not me) that they cannot take the couch. Which is a lie because they were happy to take the one they left us.
Do not use Clyde Property!/&display=popup&link=http://www.allagents.co.uk/review/9224/&redirect_uri=http://www.allagents.co.uk/review/9224/ "Share on your Facebook Wall"){kind=logo}
I have just left a flat which i rented for 6mnth with clyde and i left it in a better condition that when i moved in. The place was needing a paint and the carpets were in need of a clean. I cleaned the place from top to bottom . It was shining and they have picked hundreds of faults in every room. They have said the walls and doors are badly scuffed. I have left pin pricks in plcaes where idid not even have a picture up. I would never private rent through these people again. I think thet are crooks and obviously out to make money for the landlord and themselves.
